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Washer Installation

Installing your washer the right way will save you from having to deal with issues such as excessive vibration, not draining, and not filling. Let us help you do things the right way the first time and save you some headaches down the road.

The steps below will apply to most models. If the steps in your user manual are different, follow the steps in your user manual.

Select a Location

We'll help you find the perfect location for your washer. Make sure you keep these requirements in mind:

  • No direct sunlight and away from heat sources

  • A solid, level surface without carpeting or flooring that may obstruct ventilation

  • Ambient temperature always higher than the freezing point (32 degrees Fahrenheit/0 degrees Celsius)

  • Adequate room for ventilation, wiring, and the door to open freely. Doors on washing machines cannot be reversed.

Remove the Shipping Bolts (Front Load Only)

First, you'll need to unpack the product package and remove all shipping bolts. Just follow along below.

Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out of children’s reach.

  1. Loosen all shipping bolts on the rear of the washer using a wrench.

    Note: An adjustable wrench or 10 mm opened wrench is required for removing the shipping bolts.

  2. Fill the holes with the supplied plastic bolt caps. Keep the shipping bolts for future use.

Connect the Water Supply Hoses

Next, let's get you hooked up to your water supply. Follow the steps below to connect the water hose to your washer and then connect it to your faucets.

• Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage.
• When you initially install the washer, be sure to use new hoses. Failing to do so may result in a water leakage or overflow and may damage your property.
• Do not connect multiple water supply hoses together to increase the length of the supply hose. Hoses connected this way can leak and the leakage can cause electrical shock. If a hose is too short, replace the hose with a longer, high pressure hose.

To connect the water hoses to the faucets:

  1. Connect the ends of the water supply hoses to the hot and cold faucets.

  2. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.

    When you fasten the fittings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings.

    After you have connected the water supply hoses to the faucets, ensure that they are connected correctly by pulling the water supply hoses downwards.

  3. Place the unconnected ends of the hoses into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign substances from the hoses. Close the faucets before continuing.

  4. Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer.

    The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.

  5. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a wrench.

    • To ensure the correct water usage, connect both the hot and cold water faucets. If either or both are not connected, an 4C (no fill) code can be displayed.
    • If you do not want to use the hot water supply hose, insert the water intake cap into the hot water supply intake hole. In this case, you must select the Tap Cold for the water temperature. On some models, to select Tap Cold, toggle the temperature until all lamps for the water temperature options are turned off.

    Confirm that the water supply hoses are not twisted or bent. If the hoses are twisted or bent, the hoses can leak and cause electric shock due to the water leakage.

  6. Turn on the hot and cold water supplies and check all the water supply intake connections and the faucets for water leaks.

Position the Drain Hose

The drain hose can be positioned in three ways:

  1. Over the edge of a wash basin: The drain hose must be placed at a height of between 24 inches (60 cm) and 35 inches (90 cm) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage.

  2. In a standpipe or laundry tub: The laundry tub (B) or standpipe (C) must be no shorter than 18 inches (47cm) and no higher or longer than 96 inches (245 cm).

       

  3. • Make sure that the connection between the drain hose and the standpipe is not airtight.
    • Connect the hose guide (A) within 4 inches (10 cm)* from the end of the drain hose. If the drain hose is extended more than 4 inches (10 cm) beyond the end of the hose guide, mold or microorganisms could spread to the inside of the washer.
    • The drain hose can be installed to a 96 inches (245 cm) maximum, but the draining capability can be reduced at this height. It can cause the washer to have an odor because of remaining water in the drain system
    • If the drain hose is installed below 39 inches (99 cm), water can be drained in cycles due to a siphon phenomenon. It causes the washer to display 4C .

Adjust the Leveling Feet

The leveling feet are on the bottom of the washer. Rotate them to raise or lower that corner of the washer.

On a front load washer, you want to eliminate its ability to rock when you try to wobble it. On a top load washer, you want the tub to be centered in the washer's opening when it has weight in it.

After making the adjustments, be sure to lock the leg to keep it in place.

See our guide on leveling the washer for full instructions, or check your user manual.

Connect Power to Your Washer

Plug the power cord into a 3-prong, well grounded 120 V 60 Hz approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker.

Your washer is grounded through the third prong of the power cord when plugged into a three-prong grounded electrical outlet.

Run a Test Cycle

Before you walk away, run a test cycle to take your new washer for a spin.

The Rinse + Spin cycle is one of the shortest cycles that still uses the filling and draining functions of your washer so it's a good one to test with. Make sure the filling, spinning, and draining all happen correctly and without any errors.

If you have any vibration issues, check the shipping bolts are removed (for front loaders) and check the leveling feet are adjusted and locked securely.

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