Phone or tablet displays volume limit reached message
The Media volume limiter feature on your phones or tablets prevents the volume from rising above a set level to protect your ears from hearing damage. The limitation is only applied when you use headphones or Bluetooth speakers, and can be protected by a PIN. If the feature is on, a "Volume limit reached" popup will appear each time you increase the volume to the set volume limit.
How would you like to contact us?
Chat with us
Live Chat support with a Samsung Care Pro.
Help with your order
Send us your inquiry and we will respond within 24 hours.
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864