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Manage devices with SmartThings

Use Scenes in SmartThings

Manage devices with SmartThings

The Scenes feature in the SmartThings app lets you control multiple devices at once. For example, you can have all of your lights turn on at once. You can even use Bixby to run Scenes. Keep reading to learn how to create, trigger, edit, or delete Scenes. 

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Z-Wave and Zibgee Technologies
Z-Wave and Zibgee Technologies
SmartThings uses wireless technologies to communicate with connected smart devices. These technologies are Z-Wave and ZigBee that use radio frequency communication protocols. Continue with this guide to view frequently asked questions about Z-Wave and ZigBee.
 SmartThings Tracker Location is Inaccurate
SmartThings Tracker Location is Inaccurate
Since the SmartThings Tracker uses GPS and LTE technology, it can be tracked anywhere when it's within range of a cellular connection. In the SmartThings app, a circle will appear around the estimated area when the tracker's location is being reported. However, there may be slight variations to estimate the tracker's location, but the circle in the
 Sub Hub Creates New Network Instead of Extending
Sub Hub Creates New Network Instead of Extending
If your sub hub is creating a new network rather than extending your existing network, you have probably created a Double NAT (Network Address Translation). There are two things you can try to resolve the problem.
 Check the hub's firmware version
Check the hub's firmware version
SmartThings will occasionally push firmware updates to active hubs to improve performance. You can check the hub's firmware version using the app or the IDE Portal.
 Report a problem or send a log file in SmartThings
Report a problem or send a log file in SmartThings
If SmartThings experiences problems, you should report the issue to SmartThings Support so the developers can analyze it. You can also send a log file when the Wi-Fi Hub has issues to help improve its performance.
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