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  2. Unable to Activate the Hub Through a Desktop or Browser

Unable to Activate the Hub Through a Desktop or Browser

The SmartThings web console cannot be used to activate a Hub or connect devices. You can use the web console to manage you're Hubs and connected devices, when your unable to do so via the app. 

Related Content
Cannot Activate the SmartThings Hub
Cannot Activate the SmartThings Hub
To add compatible SmartThings devices to the Wi-Fi Hub with the SmartThings app, the SmartThings Hub must be activated in the SmartThings app. You cannot activate a hub using a web browser. If the SmartThings Hub cannot be activated, there may be an issue with the SmartThings app or the Wi-Fi Hub. Try updating the app, uninstalling and reinstalling
 Firmware Updates for SmartThings Sensors, Outlets and Buttons
Firmware Updates for SmartThings Sensors, Outlets and Buttons
Make sure you keep your SmartThings devices, such as sensors and outlets, updated with the latest firmware. This will ensure they have the best performance.
 ZigBee device is not working with Samsung SmartThings hub
ZigBee device is not working with Samsung SmartThings hub
If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.
 Z-Wave and Zibgee Technologies
Z-Wave and Zibgee Technologies
SmartThings uses wireless technologies to communicate with connected smart devices. These technologies are Z-Wave and ZigBee that use radio frequency communication protocols. Continue with this guide to view frequently asked questions about Z-Wave and ZigBee.
 SmartThings Tracker Location is Inaccurate
SmartThings Tracker Location is Inaccurate
Since the SmartThings Tracker uses GPS and LTE technology, it can be tracked anywhere when it's within range of a cellular connection. In the SmartThings app, a circle will appear around the estimated area when the tracker's location is being reported. However, there may be slight variations to estimate the tracker's location, but the circle in the
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