Windows Mixed Reality Errors and Messages
Sometimes, Windows Mixed Reality will not work if your HMD Odyssey or VR headset is plugged into the incorrect port on your laptop. You may also need to restart Windows Mixed Reality.
Gear VR and HMD Odyssey Comparison
Compare the specs of the HMD Odyssey and the Gear VR
Wear the Gear VR
How to properly wear the Gear VR
Launch Apps on Gear VR
How to launch apps on the Gear VR.
Use the Gear VR Straps
How to install, adjust, and remove the Gear VR straps.
Using the HMD Odyssey
How to use the HMD Odyssey.
How would you like to contact us?
Give us a call
1-800-SAMSUNG
(1-800-726-7864)
Mon – Sun: 8AM – 12AM (EST)
Printer support visit: hp.com/support/samsung
SMS Chat
Text SMSCARE to 62913 to receive live support 24/7*
Social Support
Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.
Ask the Community
Browse answers, ask questions and get solutions from other Samsung customers.
Send us an Email
We’ll respond within 24 hours of your request.
Question about a promotion?
Learn more about Samsung promotions.
