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SmartThings Tracker registration

SmartThings Tracker registration issues

SmartThings Tracker registration

The SmartThings Tracker uses GPS and LTE technology; both need a wireless service plan to work with your phone. When you buy a tracker, the first year is free! If there's an issue with your network connection when connecting the tracker to SmartThings, registration time may take longer or fail to download the wireless service.

Related Content
ZigBee device is not working with Samsung SmartThings hub
ZigBee device is not working with Samsung SmartThings hub
If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.
 Report a problem or send a log file in SmartThings
Report a problem or send a log file in SmartThings
If SmartThings experiences problems, you should report the issue to SmartThings Support so the developers can analyze it. You can also send a log file when the Wi-Fi Hub has issues to help improve its performance.
 SmartThings Hub Has No Power or Internet
SmartThings Hub Has No Power or Internet
If the Hub loses power or internet connection, there may be limited or no functionality. Each Hub version reacts differently in the case of a power or internet connection failure.
 Manage SmartThings notifications, messages, and activities
Manage SmartThings notifications, messages, and activities
SmartThings has two types of notifications: traditional notifications that appear in your Notification panel and activity notifications that appear in the SmartThings app. You can manage both types of notifications depending on what you'd like to see.
 Change the name of devices connected to SmartThings
Change the name of devices connected to SmartThings
If you have multiple smart devices of the same type, changing the name can come in handy. For example, if you have a smart bulb in your living room and your kitchen, you'll want to know which is which, so you can control the right one every time. Fortunately, you can customize the name of your smart devices in the SmartThings app.
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