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  2. Unable to register a Samsung appliance to SmartThings

Unable to register a Samsung appliance to SmartThings

If an issue with your network connection or the internet is detected when registering a Samsung appliance to SmartThings, the registration process will stop at a certain percentage. You will need to check the network connection to your phone, and the distance between the appliance and the network (router).

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Make sure you keep your SmartThings devices, such as sensors and outlets, updated with the latest firmware. This will ensure they have the best performance.
 ZigBee device is not working with Samsung SmartThings hub
ZigBee device is not working with Samsung SmartThings hub
If your ZigBee device is not working with your hub, be sure to check the power to the device and the hub's network connection. However, it may be necessary to reset the ZigBee device and restart the hub to fix the problem.
 Z-Wave and Zibgee Technologies
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SmartThings uses wireless technologies to communicate with connected smart devices. These technologies are Z-Wave and ZigBee that use radio frequency communication protocols. Continue with this guide to view frequently asked questions about Z-Wave and ZigBee.
 SmartThings Tracker Location is Inaccurate
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Since the SmartThings Tracker uses GPS and LTE technology, it can be tracked anywhere when it's within range of a cellular connection. In the SmartThings app, a circle will appear around the estimated area when the tracker's location is being reported. However, there may be slight variations to estimate the tracker's location, but the circle in the
 Sub Hub Creates New Network Instead of Extending
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If your sub hub is creating a new network rather than extending your existing network, you have probably created a Double NAT (Network Address Translation). There are two things you can try to resolve the problem.
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