Close Close

Want to get hands-on with Galaxy S10?

Come meet a Samsung expert for your S10 purchase

A Samsung expert at Best Buy will call to schedule your Galaxy S10 try out.
Please share your ZIP Code to find a nearby Best Buy to try out your next phone.

sales rep

, our Samsung expert wants to know about you so that he can assist you better.

By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. Message and data rates may apply.

thankyou-mark

We will see you soon!

sales rep

, our Samsung expert will be in touch with you.

  1. Home
  2. /
  3. Family Hub unable to connect to server
Family Hub home screen

Family Hub unable to connect to server

Family Hub home screen

If your Family Hub display is receiving an error that it cannot connect to the server, there are a couple things you can do to solve the problem, such as rebooting the screen.

Share Video
0 people found this helpful.
Was this content helpful?

How would you like to contact us?

Chat with us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
  • General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
  • Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
  • Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864