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Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Samsung Electronics America website. Site visitors may choose to engage with the Audio Eye Help Desk to report and troubleshoot web accessibility related issues.
Web accessibility guidelines
Samsung Electronics America has leveraged the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user-friendly.
These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Samsung Electronics America has elected to conform to Level AA of these guidelines.
Related Links:
Web Accessibility Initiative (WAI)
Design guidelines for electronic and information technology
We strive to make our
website accessible
Samsung's website (www.samsung.com) complies with WCAG policies
Assistive web features
Samsung Electronics America has taken careful measure to provide an accessible and optimized user experience for site visitors, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site. The Samsung Electronics America website is monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the website user experience.
AudioEye accessibility Certification
The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of maximizing conformance with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA Success Criteria.
AudioEye certifies that the www.samsung.com website is in the process of being enhanced to conform with WCAG 2.2 Level AA Success Criteria to the greatest extent possible.
AudioEye and Samsung Electronics America continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for users.
Accessibility customer support
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