‘Fundtransfer’ or ‘Update’

In recent days, we've learned of a new phishing attack that attempts to draw the attention of recipients with the subject line "Samsung Claim", while the sender may appear to be genuine, users are directed to do a transfer and asked to enter private information. In the event that you receive a message fitting this description or receive a message that appears to be spam, close the message immediately and report it to Samsung – tellus@samsung.com

NB! Please report all phishing emails to tellus@samsung.com

Samsung Electronics South Africa will never ask you for you to transfer money into an account

Dear Mr. X,

The Samsung Electronics SA is grateful to SA citizens for their immersed patronage over the years, as this is the only way for us to give back to the society and also to show appreciation.

Mr. X, I will only advice you to obey all the instructions that will be given to you by the paying bank, so that you will receive this fund into your bank account in the next few days. It is in your own interest to ensure that you respond to all the instructions.

I am here to render all necessary assistance to you to enable you receive your prize fund into your bank account. Do not fail to always inform me on every step in this transaction.

Do enjoy the rest of your day.

Consumers should be advised that all competitions and promotions undertaken by Samsung Electronics South Africa will always be displayed on the company’s web site (www.samsung.com).

Samsung South Africa takes such hoaxes very seriously to ensure that the South African consumer is protected as best as possible from such falsities. We urge consumers to verify all competition details through our official web site or alternatively, to contact the our call centre 0860 726 7864 or to email tellus@samsung.com. This will safeguard consumers from divulging personal information or from undue fees paid, as a result of these types of scams.