TERMS AND CONDITIONS FOR BLUE TAG SALE REDEMPTION PROMOTION

 

Please read these Promotion terms and conditions ("Terms and Conditions") carefully. Participation in this Promotion will constitute your agreement to comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not participate in this Promotion. This Promotion is only available while stock lasts. Please refer to this website for the current Terms and Conditions for this Promotion: https://www.samsung.com/za/offer/

 

All participants during the term of this Promotion agree to be bound by the following Terms and Conditions.

 

1.  Promotion:

1.1. The promotion will be known as the Blue Tag Sale Redemption Promotion ("Promotion").

1.2. The organiser of the Promotion is Samsung Electronics South Africa Proprietary Limited, registration number 1994/003872/07 and/or its agencies ("Organiser").

1.3. For the purposes of the Promotion –

1.3.1. "Independent Retailers" means the independent retailers as set out below in Appendix 1 attached to these Terms and Conditions;

1.3.2. "Participating Retailer" means collectively –

1.3.2.1. Online retailers: Samsung.com online store, Rochester, Takealot, Bradlows, Game, HiFi Corp, Hirsch's, House & Home, Incredible Connection, Independent Retailers, ISER Expert, Makro, OK Furniture, Walmart, and Russells

1.3.2.2. Physical retail outlets: Samsung Branded stores, Bradlows, Game, HiFi Corp, Hirsch's, House & Home, Incredible Connection, Independent Retailers, ISER Expert, Makro, OK Furniture, Walmart and Russells

and shall exclude the Samsung online staff store and all Samsung employee purchasing programs ("EPP").

1.3.3. "Qualifying Product" means the Samsung products set out in clause 4.1.2 and shall exclude products purchased from countries outside of South African borders including parallel imports.

1.4. This Promotion may not be applied for on behalf of someone else and accordingly, only the participants acting in their own capacity can participate. Any application made by a third party on behalf of a participant is strictly prohibited and will result in immediate disqualification from participation in this Promotion.

 

2.  Promotion and Redemption Periods:

2.1. The Promotion will run from 17 August 2026 [00h00] to 27 September 2026 [23h59] ("Promotion Period").

2.2. The Redemption Period will be from 17 August 2026 [00h00] to 27 October 2026 [23h59], ("Redemption Period").

2.3. The Promotion Period and Redemption Period may be extended or curtailed at the discretion of the Organiser.

 

3.  Who may enter:

3.1. Participants must be natural persons who, at the date of the commencement of the Promotion Period, are:

3.1.1. citizens or legal residents of the Republic of South Africa;

3.1.2. residing in the Republic of South Africa;

3.1.3. at least 18 years old; and

3.1.4. in the possession of a valid South African identity document or applicable residency permit.

3.2. Participation in this Promotion includes the Organiser, its directors, members, partners, employees, agents, consultants, any other person who directly or indirectly controls or is controlled by it or any supplier of goods and services, if they personally purchase a Qualifying Product from the Participating Retailer for their own personal use during the Promotion Period. Proof of purchase will be verified at the Organiser's discretion.

3.3. Notwithstanding the provisions of clause 3.2 above, the following persons are excluded and may not participate in the Promotion:

3.3.1. any and all employees of the Organiser who purchase a Qualifying Product from the Samsung/Organiser online staff store; and

3.3.2. any person who purchases a Qualifying Product from a Samsung/Organiser employee purchase program ("EPP")

3.4. Misrepresentation of participants or in store sales representatives will result in the disqualification of the claim and possible legal action.

3.5. Participants acknowledge that where a Qualifying Product is included in more than one Samsung promotion, eligibility is limited to a single promotion only. A participant may not redeem, claim, or otherwise benefit from both promotions in respect of the same Qualifying Product purchase. In the event of overlap, the participant will be required to choose which promotion to redeem, and any attempt to claim under both promotions will be deemed invalid.

 

4.  How to qualify for the Promotion:

4.1. In order to qualify for the Promotion, the participant must:

4.1.1. be a participant in terms of clause 3.1 above;

4.1.2. purchase a Qualifying Product, as set out below, from a Participating Retailer during the Promotion Period.

Model Code	Product Name
RF71DB975012FA	Bespoke AI 4-Door French Door Refrigerator 704L
RF29BB8600MTFA	Bespoke AI 4-Door French Door Refrigerator 630L
RF49A5202B1/FA	Bespoke AI 4-Door French Door Refrigerator 470L
RS90F64A2FFA	Bespoke AI Side-by-Side Refrigerator Family Hub 21.5" Screen 594L
RS80F64G2FFA	Side-by-Side Refrigerator Food Showcase 609L
WA27B8375GV/FA	Top Load Washer with BubbleStorm 27kg
WD12BB944DGBFA	Bespoke AI Washer Dryer, with Eco bubble 12kg
WW12BB944DGBFA	Bespoke AI Front Loader, with Eco bubble 12kg
WW11CGP44DSBFA	AI Front Load with Eco bubble 11kg
WW11CGC04DABFA	Front Load Washer with Eco bubble, Steam and SmartThings 11kg
WF90F20ADSFA	Bespoke AI Front-load Washer AI Wash 20kg
DV90F17CDSFA	Bespoke AI Dryer Hybrid Heat Pump 17kg

4.2. The Organiser makes every effort to ensure that the Participating Retailer maintain adequate stock of the Qualifying Products, however the Organiser cannot be held responsible if a Participating Retailer has run out of stock.

4.3. It is the participant's responsibility to ensure that any information which is provided to the Organiser is accurate, complete and up to date.

 

5.  Offer:

5.1. The Promotion will afford a participant who has complied with the provisions of clause 4, the opportunity, during the Redemption Period, to receive the complimentary gift(s) as stated in the table below ("Offer") when purchasing a Qualifying Product from the Participating Retailer during the Promotion Period.

Participating Model	Category	Offer
RF71DB975012FA	Refrigerator	Galaxy A37 5G 256GB
RF29BB8600MTFA	Refrigerator	Galaxy A37 5G 256GB
RF49A5202B1/FA	Refrigerator	Galaxy Tab A11 WiFi
RS90F64A2FFA	Refrigerator	Galaxy Tab S10 Lite WiFi & Galaxy Buds Core
RS80F64G2FFA	Refrigerator	Galaxy A07 (64GB)
WA27B8375GV/FA	Washing Machine	Galaxy A07 (64GB)
WD12BB944DGBFA	Washer / Dryer	Galaxy Tab A11 WiFi
WW12BB944DGBFA	Washing Machine	Galaxy Tab A11 WiFi
WW11CGP44DSBFA	Washing Machine	Galaxy Tab A11 WiFi
WW11CGC04DABFA	Washing Machine	Galaxy Tab A11 WiFi
WF90F20ADSFA	Washing Machine	Galaxy A07 (64GB)
DV90F17CDSFA	Dryer	Galaxy A07 (64GB)

5.2. The Offer:

5.2.1. may only be redeemed in terms of clause 7;

5.2.2. is not transferable and no substitution, cash redemption or assignment of the Offer is permitted;

5.2.3. is provided on a "first come first serve" basis and while stocks last and the Organiser cannot be held accountable once stock of the Qualifying Product or the Offer have been depleted.

5.3. The Offer may differ from that which is shown on the promotional material such as the colour and specifications. The Organiser shall have the sole discretion to select the Offer.

5.4. The Promotion is only available at the Participating Retailer during the Promotion Period.

5.5. Any and all tax implications and liabilities arising as a result of purchasing the Qualifying Product or receiving the Offer will be solely borne by the participant.

 

6.  Can I qualify more than once for the Offer:

6.1. The participant will qualify for the Offer once for each purchase of a Qualifying Product from a Participating Retailer during the Promotion Period.

6.2. Notwithstanding the above, the Offer is limited to a total of 10 (ten) Offers per participant, and the participant will not be entitled to the Offer if he/she has already redeemed 10 (ten) Offers. A participant will only be entitled to the Offer in relation to the purchase of 10 (ten) Qualifying Products, and any further purchases of the Qualifying Product will not qualify for the Offer.

6.3. Should there be any dispute in this regard, the Organiser shall be sole adjudicator of the dispute and the Organiser's decision shall be final and binding.

 

7.  Redemption of the Offer:

7.1. The Offer may only be redeemed by participants during the Redemption Period and as follows:

7.1.1. after making their purchase of the Qualifying Product at the Participating Retailer, the participant must visit https://www.samsung.com/za/offer/

7.1.2. complete the redemption form, upload all the required documents and provide the Organiser with a daytime delivery address which address must be within the borders of the Republic of South Africa, on or before 27 October 2026;

7.1.3. upon the successful submission and verification of the participant and the redemption form, which includes the vetting of all supporting documents, a confirmation email will be sent to the participant. The Organiser shall use its best efforts to ensure that the participant receives the Offer within 21 to 30 working days from the date of the aforesaid email however, the Organiser shall not be held liable or responsible for any delays in delivery arising from circumstances beyond its control.

7.1.4. The Organiser's delivery partner shall make 3 (three) attempts to contact the participant. After 3 (three) unsuccessful attempts, the participant shall forfeit the Offer and the Organiser shall have no further liability or responsibility towards the participant.

7.2. No redemptions for the Offer will be accepted after the expiry of the Redemption Period.

 

8.  Returns Policy:

8.1. In the event of a participant returning or exchanging the Qualifying Product and has already redeemed the Offer, the Offer in its original condition, must accompany such return, failing which the Organiser reserves the right to claim back the value of the Offer from the Participant.

8.2. Any participant who returns the purchased Qualifying Product during the Redemption Period forfeits the Offer.

8.3. For the avoidance of doubt, the value of the Offer shall be the normal retail price of the Offer as stated on the Organiser's website. The participant may not rely on any sale or marked down prices.

 

9.  Limitation of Liability:

9.1. To the extent permitted by Consumer Protection Act No 68 of 2008 and any other applicable law the participant hereby indemnifies the Organiser against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind regardless of how this was caused, and whether it arose under the law of contract or delict or otherwise, because of the participant's participation in the Promotion.

9.2. The Organiser excludes all warranties (express or implied), representations and liabilities regarding this Promotion (other than for death or personal injury caused by its negligence and/or fraud).

 

10.  General:

10.1. Data charges may be incurred when redeeming the Offer which will be for the account of the participant, and network rates will apply.

10.2. In accordance with the confidentiality policies and practices of the Organiser, none of the entry details of any participant in this Promotion will be disclosed or used by the Organiser for any purposes other than for entry into the Promotion and in accordance with clause 10.3 and 10.4 below.

10.3. Details of participants will not be used by the Organiser for Samsung related communication should the participants opt-out to receive further communication from the Organiser.

10.4. Participants acknowledge and accept that the Organiser shall utilise a third party, as its authorised agent to contact the participant, to arrange delivery of the Offer. In order for such authorised agent to contact the participant and deliver the Offer, the Organiser shall provide the participant's information to such third party and by entering the Promotion, each participant consents to this information being provided to the authorised third party.

10.5. The Organiser may require the participant to be identified and photographed. Photographs may be published in printed media, or the participant may be required to appear on radio and television when accepting their Offer and/or after having received their Offer. The participant will be given the opportunity to decline to the publication of their images and to participate in the Organiser's marketing material in so far as it relates to the Promotion.

10.6. Information relating to the Promotion that appears in authorised advertising or promotional material shall be deemed to form part of these Terms and Conditions. In the event of any inconsistency or conflict between such material and these Terms and Conditions, these Terms and Conditions shall prevail.

10.7. The Organiser's may in its sole discretion amend these Terms and Conditions at any time, without notice, and such amendments shall be deemed to have taken effect from the date of publication of the revised Terms and Conditions on the Organiser's website https://www.samsung.com/za/offer/samsung-redemptions-instore-offers/. The onus rests on the participant to constantly check the website for updates to the Terms and Conditions.

10.8. If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Organizer, including but not limited to technical difficulties, unauthorized intervention or fraud, the Organizer reserve the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the Promotion as appropriate, subject to the approval of relevant regulatory authorities.

10.9. Save as permitted by any law, the Organiser reserves the right to cancel, suspend or terminate this Promotion, without notice at any time and such cancellation, modification, termination or suspension shall be deemed to have taken effect from the date of publication on the Organiser's website http://www.samsung.com/za/offer. No liability shall lie against the Organiser in favor of any participant and/or third party arising from such cancellation, modification, suspension or termination. Accordingly, the participant by participating in this Promotion waives any right which they may have against the Organiser and hereby acknowledges that they will have no right of recourse or claim of any nature whatsoever against the Organiser.

10.10. This Promotion is governed by these Terms and Conditions, as well as those of the relevant authorised Participating Retailer. In the event of any inconsistency or conflict between such Participating Partner terms and conditions and these Terms and Conditions, these Terms and Conditions shall prevail.

10.11. Any dispute or claim arising out of or in connection with the Promotion shall be governed by and construed in accordance with the laws of South Africa.

10.12. The Organiser accepts no liability or responsibility, whether occasioned by any circumstance not foreseeable and not within its reasonable control for late or delayed delivery of the Offer owing to, but not limited to, stock unavailability, strike, lock out, destruction of the Qualifying Products on route by any means, any civil commotion or disorder, riot, threat of war, any action taken by governmental authority or public authority of any kind, fire, explosion, storm, flood, earth quake or other acts of God.

10.13. If part or all of any clause of these Terms and Conditions is illegal, invalid or unenforceable, it will be:

10.13.1. read down to the extent necessary to ensure that it is not illegal, invalid or unenforceable, but if that is not possible;

10.13.2. severed from these Terms and Conditions and the remaining provisions of these Terms and Conditions will continue to have full force and effect.

 

11.  Consumer Protection Act:

To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 ("Consumer Protection Act"), no provision of the Terms and Conditions are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

 

APPENDIX A – Independent Retailers

A and E Smart Living (Pty) Ltd	Leaders Furnishers
A K Kara	Leaders Meubileer Boland
A&E Hyperworld	Mainsail Trading 243 (Pty) Ltd Metro Home Centre Menlyn
Active Carpets & Blinds	Masons Furniture
Adjoa Capital Retail (Pty) Ltd	MD Centre (Pty) Ltd t/a Luckys
AJR Hyper cc	Metro Home Centre (Pty) Ltd t/a MHC
Aliwal Noord Berg Meubels (Pty) Ltd t/a Berg Meubels Aliwal	Metro Lifestyle Centre
Alufusion (Pty) Ltd t/a Bargains	Midlands No.5 Property (Pty)Ltd t/a Modern Living
Ambassador Duty Free (Pty) Ltd	Mimosa Technologies
Appliance Associates	Montspa
Arengo 107 (Pty) Ltd	Mount Synott BK
Artic Electric (Pty) Ltd	MSK 80 Investments (Pty) Ltd t/a Muzi's Discount Store
Astradeals Eight CC t/a Astra Furnishers	Multiroom Audio Video cc
Audio Vision t/a Samsung Brandstores	Multiwood
Bataviya Traders t/a AL Cell	New Heights 519 (Pty) Ltd t/a Shaw Group
Bawas Furnishers	New Home Furniture
Bayview Discount Furnishers	New World Menlyn
Bedelias The Bargin Masters	Nu Home
Bergzicht Meubeleerders (Pty) Ltd t/a Modern Electric Appliances	Paarl Audio & Visual Centre
Bergzicht Stellenbosch	Pan Global Appliances (Pty) Ltd
Binuns Menlyn (Pty) Ltd	Parsons Home Appliances
BMC Appliances	Pick n Pay Retailers (Pty) Ltd
Burger Meubels	PJ Appliances CC
Buycorp (Pty) Ltd	PNS Airconditioning & Refrigeration t/a In House
Caldis Electroncis & Appliances	Pro Sound
Claremont Home Appliances	Products4U (Pty) Ltd
CLR Electrical CC	Prostart Investments 88 (Pty) Ltd t/a Direct Deals
Colesburg Meubels (Pty) Ltd	Ramas
Diamond Corner Vereeniging	Retail Rockit (Pty) Ltd
Diamond Corner Woodmead	RMJ Meubels (Stasie Meubels)
Digitronix CC	Robot Furnishers
Dotcom Trading 1089 (Pty) Ltd t/a Metelerkamp's	S Herholdt Bayview Furnishers
Drommedaris Jeffreys Bay	Safaa (Pty) Ltd t/a Osman Raydan
Drommedaris Plettenberg Bay	Samab Retailers (Pty) Ltd T/A Friedman & Cohen
Drommedaris Port Alfred	Save Hyper
Dups Frankfort	Sentraal Suid Stilbaai
Dups Geskenke cc	Simplex Radio Sales & Services
Elan Distributors	Simunye Estcourt
Elvira Trading 13 CC t/a A & S Wholesalers	Solly Badat's Furnishers
expertstores.co.za	Solly's Discount Furniture & Appliances
Fairs Furnishers	Sounds Great Technologies (Pty) Ltd t/a Stax
Fourways Airconditioning	Stillbaai Verspreiders
Gary's Refrigeration & Appliances	Tafelberg
Gems Furnishers	Teljoy
Giovision CC	Thandu Bantu Furnishers
Govan Mani & CO PTY LTD	The CMF Group (Pty) Ltd
Hartesbeesfontein Cash Store	The Culinarium (Pty) Ltd
HMO Meubels	The Digital Experience (Pty) Ltd
I.S & S Distributors	The Interior Shop
Ismails Furnishers	The Luxury Centre
Kanzlee Trading (Pty) Ltd	Third Generation
Kathu Meubels	Tiekams Audio Video
Kaysies Supply Store CC t/a Kaysies Discounters	V&R Enterprises t/a VJ's Discount
Kloppers Bloemfontein	Voortrekker Superama
Kloppers George	W and J Contract Consultants
Kloppers Knysna	Wakefords Home Store (Pty) Ltd
Kloppers Port Elizabeth	Waterock Trading CC t/a Furn Zone
Kloppers Pretoria	Waterstone
Lash Distributors (Pty) Ltd t/a Healthy Bed