What to do when the Samsung fridge/freezer cooling is not enough?
Reasons and solution for no cooling issue
- Make sure the door is closed properly.
- The refrigerator is overloaded
- Do not overload the refrigerator/ freezer. The recommended amount is 70% of the full capacity of the refrigerator.
- Arrange the food inside will help cold air circulating well.
- Set the temperature to a lower level.
- Activate power freeze/power cool function.
The mimimum required space between the wall and the refrigerator and the wall is one inch, move the refrigerator so that the back of the appliance is further from the wall.
- Deactivate the child / control lock if it's activated none of the functions will work if it's activated.
- if the the unit in the Demo mode the display will show OF-OF, this feature will disable the compressore in order to save the electricity when the refregirator in the showroom.
- turning off the Demo mode may require a different combination of display buttons in each model but generally it will require pressing ENERGY Saver and POWER FREEZER / FREEZER buttons for 3 seconds to cancel this mode you will hear a chime.
Re-locate the refrigerator if possible
Check refrigerator's door seals
The seals around your refrigerator and freezer doors help keep cold air in. If the seals are leaking, Take some time to clean and inspect the door seals. If they are torn, warped, or worn, replace them immediately. You’ll not only keep your refrigerator from freezing food, but you’ll save energy as well because the compressor will work harder to maintain a constant temperature.
Recomended temperature for the refrigerator
Freezer temperature
- Set the desired temperature between -15 °C and -23 °C by pressing the -Freezer button.
Fridge temperature
- Set the desired temperature between 1°C and 7°C by pressing the Fridge button.
Note:
- To be able to change the temperature you should deactivate the Child/control lock function on the display.
- Power freeze/power cool function will be off automatically after few hours
To book a service visit, please call our contact center to get help about the issue. Our helpful agents will be there to help you.
Please click the submit button below to share your feedback with us. Thank you for your participation.
Thank you for your feedback!
Please answer all questions.