What to do when the Samsung fridge/freezer cooling is not enough?

Last Update date : 2022-05-12

Reasons and solution for no cooling issue

1 If the door is open

  • Make sure the door is closed properly.
  • The refrigerator is overloaded
2 The fridge is overloaded

  • Do not overload the refrigerator/ freezer. The recommended amount is 70% of the full capacity of the refrigerator.
  • Arrange the food inside will help cold air circulating well.
3 Wrong temperature

  • Set the temperature to a lower level.
  • Activate power freeze/power cool function.
4 No space from the wall

The mimimum required space between the wall and the refrigerator and the wall is one inch, move the refrigerator so that the back of the appliance is further from the wall.

5 Demo mode

  • Deactivate the child / control lock if it's activated none of the functions will work if it's activated.
  • if the the unit in the Demo mode the display will show OF-OF, this feature will disable the compressore in order to save the electricity when the refregirator in the showroom.
  • turning off the Demo mode may require a different combination of display buttons in each model but generally it will require pressing ENERGY Saver and POWER FREEZER / FREEZER  buttons for 3 seconds to cancel this mode you will hear a chime.
6 Avoid direct sunlight or heat source

Re-locate the refrigerator if possible

Check refrigerator's door seals

The seals around your refrigerator and freezer doors help keep cold air in. If the seals are leaking, Take some time to clean and inspect the door seals. If they are torn, warped, or worn, replace them immediately. You’ll not only keep your refrigerator from freezing food, but you’ll save energy as well because the compressor will work harder to maintain a constant temperature. 


Recomended temperature for the refrigerator

Freezer temperature

  • Set the desired temperature between -15 °C and -23 °C by pressing the -Freezer button.

Fridge temperature

  •  Set the desired temperature between 1°C and 7°C by pressing the Fridge button.


  1. To be able to change the temperature you should deactivate the Child/control lock function on the display. 
  2. Power freeze/power cool function will be off automatically after few hours

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