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FAQs

1 Your existing product must have a value of more than $0 after assessment. Eligible products and pricing are subject to change. By participating in the Samsung Trade-up ("Program"), you accept the Program T&Cs. The trade in discount ("Trade-Up Discount") you receive is an incentive to recycle an old eligible product ("Recycled Product") and to purchase a new Samsung appliance, monitor, speaker or television as applicable ("Eligible Product") in the one transaction. Recycled Products have zero value. If you return the Eligible Product you purchased for a refund (for any reason) you will not receive any amount or value for the participating Recycled Product; or the Trade-Up Discount amount. You agree that by participating in this Program you will fully uninstall, dismount your recycled product and ensure it is ready for collection at the same time that we deliver your Eligible Product. We reserve the right to refuse the delivery of your Eligible Product if you fail to comply with these Program T&C's. A surcharge equal to the amount of the Trade-Up Discount you received at the time of purchasing your Eligible Product will apply if you do not have your Recycled product ready at the time of delivering your Eligible Product. Trade-Up credits, are not exchangeable, redeemable for cash or able to be used in subsequent transactions. See Online Trade-Up T&Cs for full details.

** Delivery available in select areas within Australia. Free Delivery on eligible products only. Terms & Conditions apply. Visit Samsung.com for further information.

* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more

* Key features may differ from key specifications.

‡ Samsung Finance by Glow: Purchases over $250, at 0% interest for 12, 24 months or 9.9% p.a interest rate (APR) for 36 months with monthly repayments for purchases over $1,666.67. Upfront payment amount and monthly payments required. Late payment fees apply. Only available for purchase of selected items from the Samsung Online Store by Australian residents who meet eligibility criteria, consent to an income level assessment and credit check with a Credit Reporting Bureau. Samsung Finance is provided by our trusted partner, Glow Financial Service (Australia) Pty Ltd (Glow) (ACN 668 894 504) Australian Credit Licence 552067. Glow handles your repayments and pays Samsung directly for your purchases (no money is credited to your personal bank account). Learn more

Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more

Afterpay allows you to pay for your purchase over 4 installments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay. Learn more

PayPal Pay in 4 offers no interest and no late fees. You can divide your eligible purchases between $30 - $2,000 into 4 interest-free instalments. The first payment at checkout, then three repayments, one every two weeks. Learn more