How long will it take for me to receive a refund from the Samsung Online Store?

If you are eligible to receive a refund, the refund can take up to 21 business days from receipt of the item(s) at our warehouse. However, the refund period may vary depending on the payment method and subject to processing duration of the payment agency.


Your rights under the Australian Consumer Law

Please note that nothing in the Policy is intended to exclude, restrict or modify any rights that you may have under Schedule 2 of the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law) or any other applicable legislation which may not be excluded, restricted or modified by agreement.

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