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Box height fix
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Help me make a purchase - Mobile Devices
Self-Service Option
Support Alert
Example of title in Support Alert
Recommended
Help Choose A New Product
Product information to help you purchase your new product
Recommended
Online Shop FAQs
Find answers to all your questions for ordering, payment, delivery, and returns
Recommended
Finance and Payment
Find out more about payment and finance options
Price Promise
Seen a better deal? We will match the price with our comprehensive Price Promise
Switch to Samsung
Find out how to easily switch to Samsung
Trade In
Trade-in your old, damaged phone and save on your new Galaxy
Student and Education Deals
View the latest deals for students and education
Contact Options
Recommended
Live Chat
Need help now?
Our Live Chat is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Samsung Community
Run device diagnostics, chat with Samsung Customer Care or other Samsung fans, access FAQs and tips and tricks, without sending your device away.
Chat support is now available on Whatsapp 24/7
Help me make a purchase - TV AV
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Help me choose a TV
Product information to help you purchase your new product
Recommended
Online Shop FAQs
Find answers to all your questions for ordering, payment, delivery, and returns
Recommended
Finance and Payment
Find out more about payment and finance options
Price Promise
Seen a better deal? We will match the price with our comprehensive Price Promise
Trade Up
Trade in your old appliance and save on a new product
Student and Education Deals
View the latest deals for students and education
Contact Options
Recommended
Live Chat
Need help now?
Our Live Chat is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Samsung Community
Run device diagnostics, chat with Samsung Customer Care or other Samsung fans, access FAQs and tips and tricks, without sending your device away.
Chat support is now available on Whatsapp 24/7
Help me make a purchase - Domestic appliances
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DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Home Appliance Buying Guide
Product information to help you purchase your new product
Recommended
Online Shop FAQs
Find answers to all your questions for ordering, payment, delivery, and returns
Recommended
Finance and Payment
Find out more about payment and finance options
Price Promise
Seen a better deal? We will match the price with our comprehensive Price Promise
Trade Up
Trade in your old appliance and save on a new product
Student and Education Deals
View the latest deals for students and education
Contact Options
Recommended
Live Chat
Need help now?
Our Live Chat is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Chat support is now available on Whatsapp 24/7
Help me make a purchase - Computing
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Monitor Selection Guide Tool
Product information to help you purchase your new product
Recommended
Online Shop FAQs
Find answers to all your questions for ordering, payment, delivery, and returns
Recommended
Finance and Payment
Find out more about payment and finance options
Price Promise
Seen a better deal? We will match the price with our comprehensive Price Promise
Trade Up
Trade in your old appliance and save on a new product
Student and Education Deals
View the latest deals for students and education
Contact Options
Recommended
Live Chat
Need help now?
Our Live Chat is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Chat support is now available on Whatsapp 24/7
Help me with my order - Mobile Devices
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Track Your Order
Track the delivery of your order
Recommended
Delivery
Find out more about our delivery service or edit a current scheduled delivery
Returns and Cancellations
Find out more about how to return or cancel your order
Claim and Redeem Offers
Find out how to claim or redeem an offer
Create a Mobile Return Request
Find out more about creating a mobile return request
Contact Options
Recommended
Live Chat
Need help after your purchase?
Our After Sales Live Chat is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Chat support is now available on Whatsapp 24/7
Help me with my order - TV AV
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Track Your Order
Track the delivery of your order
Recommended
Delivery
Find out more about our delivery service or edit a current scheduled delivery
Returns and Cancellations
Find out more about how to return or cancel your order
Claim and Redeem Offers
Find out how to claim or redeem an offer
Contact Options
Recommended
Live Chat
Need help after your purchase?
Our After Sales Live Chat is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Chat support is now available on Whatsapp 24/7
Help me with my order - Domestic appliances
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Track Your Order
Track the delivery of your order
Recommended
Delivery
Find out more about our delivery service or edit a current scheduled delivery
Returns and Cancellations
Find out more about how to return or cancel your order
Claim and Redeem Offers
Find out how to claim or redeem an offer
Contact Options
Recommended
Live Chat
Need help after your purchase?
Our After Sales Live Chat is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Chat support is now available on Whatsapp 24/7
Help me with my order - Computing
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Track Your Order
Track the delivery of your order
Recommended
Delivery
Find out more about our delivery service or edit a current scheduled delivery
Returns and Cancellations
Find out more about how to return or cancel your order
Claim and Redeem Offers
Find out how to claim or redeem an offer
Contact Options
Recommended
Live Chat
Need help after your purchase?
Our After Sales Live Chat is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Chat support is now available on Whatsapp 24/7
Technical product information - Mobile Devices
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Support Home
Search Samsung Support for information on products and step-by-step guides
Mobile Support Booking
Book a Mobile Product Service Request via Australia Post
Warranty Information
Read the Terms and Conditions of your Samsung Warranty and Australian Consumer Law
Switching Support
Having trouble moving to Samsung? Find out how to easily switch
User Manual Download
Find and download the User Manual for your product
Contact Options
Recommended
Live Chat
Live Chat support is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Samsung Community
Run device diagnostics, chat with Samsung Customer Care or other Samsung fans, access FAQS and tips and tricks, without sending your device away
Get help in store
Find your nearest Samsung store
Apps and Services Customer Support
For enquiries on apps and services such as Samsung Pay, Samsung Rewards, Find My Mobile and Samsung Account, contact us
8am-8pm Mon-Fri AEST
Chat support is now available on Whatsapp 24/7
Technical product information - TV AV
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Support Home
Search Samsung Support for information on products and step-by-step guides
Warranty Information
Read the Terms and Conditions of your Samsung Warranty and Australian Consumer Law
User Manual Download
Find and download the User Manual for your product
Contact Options
Recommended
Live Chat
Live Chat support is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Chat support is now available on Whatsapp 24/7
Technical product information - Domestic Appliances
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Support Home
Search Samsung Support for information on products and step-by-step guides
Warranty Information
Read the Terms and Conditions of your Samsung Warranty and Australian Consumer Law
User Manual Download
Find and download the User Manual for your product
Contact Options
Recommended
Live Chat
Live Chat support is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Chat support is now available on Whatsapp 24/7
Technical product information - Computing
DISABLED-TILE
DISABLED-TILE Insert your alert headline here
Self-Service Option
Recommended
Support Home
Search Samsung Support for information on products and step-by-step guides
Warranty Information
Read the Terms and Conditions of your Samsung Warranty and Australian Consumer Law
User Manual Download
Find and download the User Manual for your product
Contact Options
Recommended
Live Chat
Live Chat support is available 24/7
Call Us
Mon – Fri: 8am – 8pm AEST
1300 425 299 (GALAXY)
+6128 293 5712 (For Support while Overseas)
Sign Language Support
Samsung welcomes calls through the National Relay Service (NRS) if you are deaf, have a hearing impairment and or/ have a speech impairment.
Chat support is now available on Whatsapp 24/7
Script to Open Live Chat
*Samsung uses AI generated images across its website and there may be some minor differences in product depictions.
