How do I activate Maintenance Mode on my Galaxy Phone?

Last Update date : Jun 24. 2026

Maintenance Mode protects your privacy while someone else is using your phone, such as when you're sending it for repairs. Follow the below steps for more info on enabling and disabling Maintenance Mode.

In Maintenance Mode, your personal data, including pictures, messages, and accounts can't be accessed and only preinstalled apps can be used. You'll need to unlock your phone and turn off Maintenance Mode. When you do, everything will go back to the way it was when Maintenance Mode was first turned on. Changes made while Maintenance Mode is on, such as downloaded data or settings changes aren't saved.

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary.

1 Head into your Settings > Battery and device care
Battery and device care
2 Scroll down the screen and tap on Maintenance Mode
maintenance mode
3 Then select Turn on
Turn on
4 Your Phone will then need to Restart to turn on Maintenance Mode
Restart device
5 Once the device has restarted your device will reboot in Maintenance Mode
viewing home screen

To turn off Maintenance Mode simply head into your Settings > Battery and device care > Maintenance Mode > Exit > Restart > then enter your screen lock type to confirm the request. Once complete, your device will restart again and exit out of Maintenance Mode.

Repair your device without leaving home Repair your device without leaving home

Use our Australia Post courier service to send your Samsung Smartphone, Tablet, Watch or Buds to an Authorised Service Centre for an assessment or repair.

*Samsung uses AI generated images across its website and there may be some minor differences in product depictions.

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