Uninstall an app on a Samsung device

Last modified : Sep 23. 2020

Are you having trouble with an app? Maybe something you have installed recently has started showing lots of pop-ups, ads, or causing your phone to do all sorts of weird things? It's nothing to worry about - and it's an easy fix. Uninstalling apps you don't use, don't recognise, or apps that are causing more harm than good is simple enough! 

 

Uninstalling apps can also be really helpful if you're trying to free up space on your mobile phone or tablet. See the dropdowns below for a step-by-step guide on all Samsung mobile devices. The steps are categorised by Operating System. If you're not sure which version of Android your mobile device is using, you can check our page on How to find out what version of Android my device is running?

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung Subsidiary.

Before you get started: You may not be able to uninstall some apps that are part of the operating system (usually Google Play related). In this case you can usually disable the app - but be careful not to disable anything that might interuppt the normal usage of your device. If you do accidentally disable an app that you find you do need, you can follow these same instructions to enable it. If you do not want to view the application in your Apps Tray you can also hide the app, check out our guide Hiding Apps on my Samsung Phone for step by step instructions.

Android 4.4 (Kit Kat)Click to Expand
1 On the home screen, select the Apps button
Select the apps button on the bottom right
2 Find and open the Settings app
Open the settings app
3 Select the General tab on the top right
Select the General tab in the top right corner
4 Select Application Manager
Select Application Manager
5 Find and select the application to uninstall. Swipe the screen to the right 3 times to view All apps, instead of Downloaded apps.
Find and select the app to uninstall. If it is not listed under Downloaded apps, swipe to the right 3 times to view All apps instead
6 Select the Uninstall option.
This may show as Disable if the app is built into the Operating System. Disabling the app will remove it from the apps and home screens.
Select the Uninstall option (may show as disabled for apps that are built into the OS)
7 Tap Uninstall to confirm
Tap uninstall to confirm
Android 5.0 (Lollipop)Click to Expand
1 From the homescreen, select the Apps button
From the homescreen, select the Apps button on the bottom right hand side of the screen
2 Find and select the Settings app
Find and open the Settings app
3 Select the More tab on the top far right of the settings screen
Select the More tab in the top right of the settings screen
4 Scroll down and select Application Manager
Scroll down and select Application Manager
5 Find and select the app to uninstall.
Swipe to the right 3 times to view All apps rather than just Downloaded apps
Find and select the app to uninstall
6 Select the Uninstall option
This may show as Disable on applications that can't be uninstalled. Disabling an app removes it from the home and apps screens.
Select the Uninstall option
7 Select Uninstall to confirm.
Select Uninstall to confirm and finish
Android 6.0 (Marshmallow)Click to Expand
1 Open the Settings app
Open the Settings App
2 Scroll to the bottom to select Application Manager
Scroll to the bottom to select Application Manager
3 Find and select the application to uninstall
Find and select the application to uninstall
4 Select Uninstall
Select uninstall
5 Select OK to confirm
Select OK to confirm
Android 7.0 (Nougat) & 8.0 (Oreo)Click to Expand
1 Swipe down from the top of the screen and tap the cogwheel to access the Settings
Open the Settings App
2 Select Apps
Select Apps
3 Find and select the App to uninstall
Find and select the app you want to uninstall
4 Select Uninstall
Select the Uninstall option
5 Tap OK to confirm
Tap OK to confirm
Android 9.0 (Pie)Click to Expand

Uninstalling via Home screen

1 Long press the application you would like to uninstall
Long press application
2 Select Uninstall, then tap OK to complete action
Select uninstall and then tap ok to complete action

Uninstalling via Apps Settings

1 Head into your Settings > select Apps
Head into Settings > Apps
2 Locate and select the app you would like to uninstall
Locate and select the app you would like to uninstall
3 Tap Uninstall then tap OK to confirm action
Tap Uninstall then tap OK to confirm action

Disabling Pre-installed Apps

Most System apps and pre-installed applications can not be uninstalled however, if you no longer want to use certain applications you are able to disable or forcestop apps then hide them from your Apps Tray.

1 Head into your Settings > select Apps
Head into Settings > Apps
2 Locate and select the app you would like to disable
Locate and select the app
3 Tap Uninstall then tap OK to confirm action
Tap Disable and reconfirm action

Please Note: Disabling built-in apps may cause errors in other applications.

Android 10.0 (Q)Click to Expand

Uninstalling via Apps Tray

1 Swipe up on the screen to access your Apps Tray
Swipe up on screen to view apps tray
2 Long press the app icon for more options and select Uninstall icon Uninstall
Long press app icon and select uninstall
3 Tap on OK to uninstall app
Tap on OK to uninstall app

Uninstalling via Apps Settings

1 Head into your Settings > select Apps
Head into Settings > Apps
2 Locate and select the app you would like to uninstall
Locate and select the app you would like to uninstall
3 Tap on Uninstall then tap OK to confirm action
Tap on Uninstall
Select OK to confirm action

If you have selected an application that doesn't allow you to uninstall it - it could be due to the app being a system app or a pre-installed application. If that is the case, you will not be able to uninstall these apps, instead you can either forcestop or disable and hide it from your apps list.

Please Note: There are some applications available from the Google Play store that install themselves as a launcher - you won't be able to uninstall it with these steps. If you get to the end of the guide for your device but you find there is no option to Uninstall or Disable - please get in touch with our Chat Support Team or call us on  1300 425 299 (Toll Free in Australia) for further assistance.

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