Uninstall an app on a Samsung device
Are you having trouble with an app? Maybe something you have installed recently has started showing lots of pop-ups, ads, or causing your phone to do all sorts of weird things? It's nothing to worry about - and it's an easy fix. Uninstalling apps you don't use, don't recognise, or apps that are causing more harm than good is simple enough!
Uninstalling apps can also be really helpful if you're trying to free up space on your mobile phone or tablet. See the dropdowns below for a step-by-step guide on all Samsung mobile devices. The steps are categorised by Operating System. If you're not sure which version of Android your mobile device is using, you can check our page on How to find out what version of Android my device is running?
Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung Subsidiary.
Before you get started: You may not be able to uninstall some apps that are part of the operating system (usually Google Play related). In this case you can usually disable the app - but be careful not to disable anything that might interuppt the normal usage of your device. If you do accidentally disable an app that you find you do need, you can follow these same instructions to enable it. If you do not want to view the application in your Apps Tray you can also hide the app, check out our guide Hiding Apps on my Samsung Phone for step by step instructions.
This may show as Disable if the app is built into the Operating System. Disabling the app will remove it from the apps and home screens.
Swipe to the right 3 times to view All apps rather than just Downloaded apps
This may show as Disable on applications that can't be uninstalled. Disabling an app removes it from the home and apps screens.
Uninstalling via Home screen
Uninstalling via Apps Settings
Disabling Pre-installed Apps
Most System apps and pre-installed applications can not be uninstalled however, if you no longer want to use certain applications you are able to disable or forcestop apps then hide them from your Apps Tray.
Please Note: Disabling built-in apps may cause errors in other applications.
Uninstalling via Apps Tray
Uninstalling via Apps Settings
If you have selected an application that doesn't allow you to uninstall it - it could be due to the app being a system app or a pre-installed application. If that is the case, you will not be able to uninstall these apps, instead you can either forcestop or disable and hide it from your apps list.
Please Note: There are some applications available from the Google Play store that install themselves as a launcher - you won't be able to uninstall it with these steps. If you get to the end of the guide for your device but you find there is no option to Uninstall or Disable - please get in touch with our Chat Support Team or call us on 1300 425 299 (Toll Free in Australia) for further assistance.
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