Set up the Wireless One Connect with your Samsung TV
The Wireless One Connect keeps your TV area clean by eliminating the need for cables running directly to the TV. Instead, connect your external devices such as HDMI sources to the Wireless One Connect box, which then wirelessly links to the TV connected by power cable.
What is the Wireless One Connect
The Wireless One Connect transmits video and audio signals from external devices to your TV wirelessly. You can position the box freely in your room while connecting sources such as game consoles, Blu-ray players and set-top boxes. The connection works within a recommended distance of 10 metres and performance may vary depending on obstacles like concrete walls or metal furniture.
Checkpoints for using the Wireless One Connect:
- The Wireless One Connect is compatible with Samsung QN990FW and LS03FW TV models.
- The Wireless One Connect must be powered with the dedicated C-type adapter and cable provided in the box.
- Place in the same room as your TV. Ensure that it is not placed inside a closed cabinet.
- USB cameras (sold separately) must be connected directly to the TV’s rear USB-C port.
How to connect the Wireless One Connect
To connect your TV to a Samsung Wireless One Connect, follow the below step-by-step instructions.
Step 1. Place the Wireless One Connect box within 10 metres of the TV, within the same room. Avoid barriers that may weaken the signal.
Step 2. Connect the power cables to both the TV and the Wireless One Connect with the provided adaptor and cable.
Step 3. The LED indicator will blink blue to indicate pairing mode. If the device does not automatically enter pairing mode, press and hold the Pair button for about 3 seconds to connect the Wireless One Connect to your TV.
(1) LED Indicator: Displays the operating status.
(2) Pair button: Used to pair the TV and the Wireless One Connect.
Step 4. On the TV, go to Home > Settings > All Settings > Connections
Step 5. Select Wireless One Connect > Set up Wireless One Connect.
Step 6. Select the device to connect > Scan
Step 7. Once pairing is complete, connect external devices (antenna, HDMI, etc.) to the Wireless One Connect.
How to configure the Wireless One Connect
To configure the connection, go to Home > Settings > All Settings > Connections > Wireless One Connect on your TV. Learn about the configuration menus:
Wireless One Connect Status
Manage wireless connections between the Wireless One Connect and TV.
Check connection status or unpair the device.
Set up Wireless One Connect
Establish the initial connection with the Wireless One Connect.
LED Indication
Check operation status through the LED indicator. You can turn this feature on/off.
Low Signal Check
You will receive an alert if the signal between the Wireless One Connect and the TV is weak. Adjust the Wireless One Connect position to restore the connection. Once the signal improves, the connection will be restored automatically. If this feature is turned off, you will not receive alerts. You can turn this feature on/off.
Power Adaptor Check
Receive alerts if a non-dedicated adapter is connected. You can turn this feature on/off. You will not receive alerts if you turn this feature off.
How to check the connection status
You can check the LED indicator to confirm whether the Wireless One Connect is working properly and the connection is strong.
1. Check the connection status
Check that the power cable of the Wireless One Connect is properly connected. Adjust the placement of the box if the signal is weak.
2. Check the connection strength through the LED indicator
Blue: Good – The connection is strong.
Yellow: Bad – The connection is weak. Adjust the position of the Wireless One Connect.
Red: Very bad – The connection is very poor. Reposition or reconnect the Wireless One Connect.
White: Power saving mode – Automatically reconnects once the screen is turned on.
Through the self-diagnosis feature, you can check the power status and confirm whether the Wireless One Connect is operating properly. Follow the steps below:
Step 1. On the TV, go to Home > Settings > All Settings > Support.
Step 2. Go to Device Care > Self Diagnosis.
Step 3. Choose Wireless One Connect.
Here are three cases you might encounter if self-diagnosis detects an issue:
Case 1.
Wi-Fi is not detected. Reach out to our Live Chat for assistance.
Case 2.
The Wireless One Connect is not detected. Check the power connection and adjust the position. Ensure there are no obstacles between the TV and the Wireless One Connect.
Case 3.
The Wireless One Connect is not paired with the TV. Unpair and pair the device again by following the steps in the Troubleshooting section.
Follow these steps to resolve common issues.
When the message the Wireless One Connect is disconnected appears while watching external input (broadcast, set-top box, game console etc.):
- Ensure the Wireless One Connect is powered on.
- If the power is on but the connection is lost, select Adjust on the TV and reposition the Wireless One Connect box until the LED indicator turns blue.
- The connection will be restored automatically once the signal is strong.
If the Wireless One Connect does not reconnect automatically after adjustment, unpair and re-pair the Wireless One Connect.
- To unpair: On the TV, go to Home > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > then select Unpair.
Note: Some functions may not be supported depending on the model or region.
For further assistance, please contact our Chat Support. To find your Samsung product's User Manual, head to Manuals & Downloads.
This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.
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