Multi-output Audio on Samsung TVs

Last Update date : Aug 19. 2021

Information Icon Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

Have you ever been watching your TV and you can’t quite hear what is being said? The simple answer would be to just turn up the volume, but in certain cases having the TV too loud is not an option. With Multi-output Audio you are able to have the TV as loud as you would like through your Bluetooth audio device without affecting the volume from the TV speakers.

Multi-output Audio allows you to turn the volume up or down on your Bluetooth audio device and TV speakers separately. Before you start using Multi-output Audio, it is recommended for you to connect your Bluetooth audio device to the TV otherwise this function will not be available if you try selecting it.

Follow the guide below for instructions on turning on Multi-output Audio.

QN85A TV
2021 Models AU/Q/LS
1 Press the House icon Home button on your remote control to bring up the Smart Hub and then select Gear cog Settings
Smart Hub settings. Lower left corner of the screen.
2 Select General then Accessibility
General settings then Accessibility
3 Choose Multi-output Audio
Multi-output Audio option.
4 Your TV will search for nearby Bluetooth devices

Note: Ensure your Bluetooth audio device is in pairing mode

Your TV will search for nearby Bluetooth devices
5 Select your Bluetooth device from the list and choose Pair and Connect
Your TV will search for nearby Bluetooth devices
6 Your Bluetooth device is now connected
Bluetooth device is now connected
2020 Models TU/Q/LS

Note: Ensure you have connected your Bluetooth audio device  (Settings > Sound > Sound Output > Bluetooth Speaker List) to your TV prior to following the steps below

1 Press the House icon Home button on your remote control to bring up the Smart Hub and then select Gear cog Settings.
Smart Hub settings. Lower left corner of the screen.
2 Navigate to and select General.
General settings. Fourth option on the left.
3 Select Accessibility.
Accessibility option. Third option from the bottom.
4 Scroll down and select Multi-output Audio. Press enter on your remote to turn this function on or off.
Multi-output Audio option.

Please note: This option will be greyed out until you have connected a Bluetooth audio device.

Please find the Multi-output Audio menu path for older Samsung TV models:

 

  • 2019-2017 model TVs: Settings > General > Accessibility > Multi-output Audio.
  • 2016 model TVs: Settings > System > Accessibility > Multi-output Audio.
  • 2015 model TVs: MENU > Sound > Speaker Settings > Bluetooth Headphones.

Please refer to our User Manual and Guides to confirm if this function is available on your Samsung TV.

For further support, please contact us on 1300 362 603 or reach out to us via Chat Support.

  This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.

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