Samsung Brand Ambassador
Hello Bharat,
Thank you for your review regarding the HW-Q700C Soundbar. Your feedback will be shared among our internal teams.
There are many ways to optimize the audio quality of your new Soundbar, improving your overall experience. First, make sure that you are using a new HDMI cable as this will offer the best audio and user experience.
When you press and HOLD the SOUND CONTROL button (which looks like a gear) for about 5 seconds you can adjust the 7-band EQ. Adjust the sound for each frequency band, 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
By pressing the SOUND MODE button you can select between Surround, Game Pro, Standard, or Adaptive Sound. Surround, Game Pro, and Adaptive Sound Modes will allow for more channels to be sent to your Soundbar giving an overall better experience.
Additionally, you can adjust different channels using the CH LEVEL button on your remote. Select Center level, Wide level, and Front Top level to adjust between -6/+6 using the UP/DOWN buttons on the remote.
To complete the surround sound experience, consider adding on the SWA-9500S Wireless Rear Speakers. These rear speakers have front-firing and top-firing Dolby Atmos speakers offering an additional 2.0.2 channels to your setup. When the rear speakers are connected, you can press the CH LEVEL button to adjust the Front Rear Level or Top Rear Level between -6/+6 as well.
Lastly, make sure that your projector is using Bitstream, Auto, or Pass-Through for the Digital Audio Format. PCM will limit the number of channels that are sent to the soundbar even if you are watching content that has 5.1 or greater channels.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions