* Image is simulated. Samsung account login may be required to use certain Samsung AI features. Some function availability may vary by device model.
** An international model is shown. Canadian model is a French/English bilingual keyboard.
The new Galaxy Book5 Pro is here — packed with intelligent Galaxy AI features powered by an advanced NPU. Blaze through intense AI workloads with the lightning-fast Intel® CoreTM Ultra processor (Series 2) and stay charged on the path to success with an all-day battery.1~5
See the Highlights
Powerful processor
Galaxy AI on PC
All-day battery¹~⁵
Premium. Portable. Pro
The power you need to realize your ambitions in a sleek, lightweight body with a Gray finish — this is Galaxy Book5 Pro. Pick your size and shade, pack it up and embark together on the way to greatness.
** Thickness, weight and colour availability may vary by model, configuration and country.
*** Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.
**** An international model is shown. Canadian model is a French/English bilingual keyboard.
** Thickness, weight and colour availability may vary by model, configuration and country.
*** Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.
**** An international model is shown. Canadian model is a French/English bilingual keyboard.
Powerful processor driving the Next-Gen AI PC
Experience a new level of transformative AI performance on Galaxy Book5 Pro 16" with the super-fast Intel® Core™ Ultra processor (Series 2), upgraded graphics and an advanced NPU capable of up to 47 TOPS. Harness all that power to blaze through heavy workloads, render complex 3D models and easily complete AI-intensive tasks with incredible speed.
* Screen image simulated for illustrative purposes. Actual UX/UI may vary.
** CPU and GPU specifications may vary depending on model, country, or region.
*** NPU performance varies by processor. Intel® Core™ Ultra 5 and Intel® Core™ Ultra 7 support 40 TOPS and 47 TOPS respectively.
**** The enhanced performance figures of the CPU and GPU are based on a comparison between Galaxy Book5 Pro 16" with Intel® Core™ Ultra 7 (Series 2) 256V processor and Galaxy Book4 Pro 16" with Intel® Core™ Ultra 7 (Series 1) 155H processor. The CPU single-core performance of Galaxy Book5 Pro 16" shows a 17% improvement over Galaxy Book4 Pro when tested with Cinebench R24. The GPU performance has improved by 20% when tested with Wildlife Extreme Unlimited.
Get search results in a snap
AI Select lets you search intuitively right on your PC screen. No need to type — simply trace an image, text or even a QR code on the screen using cursor or touch and get search results on the fly.
** Results may vary depending on visual matches. Accuracy of results is not guaranteed.
*** Requires internet connection and Samsung Account login.
**** Service availability may vary by country, language or device model. Availability of supported languages may vary. Certain languages may require language pack download.
***** AI Select download and installation may be required when launching the app for the first time.
Track your path with Recall
Explore your PC's history and quickly find what you need with Recall — like last year's financial report or an old work email. Scan through snapshots in the timeline to get relevant results and related docs.
** Image simulated, subject to change. Sequence shortened. Actual UX/UI may differ.
*** Requires internet connection.
**** Optimized for select languages (English, Chinese (simplified), French, German, Japanese, and Spanish). Content-based and storage limitations apply.
Remaster your photos with AI
Retouch images and clean up blurry photos with Photo Remaster. The snappy tool uses a smart algorithm that gives all-new life to your snaps and makes every detail shine — just like magic.
** Service availability may vary by country, device model.
From first draft to fine art
Need a custom image for a presentation? Use Cocreator in Paint — sketch your idea and watch as AI transforms it into artwork. Edit, regenerate and apply finishing touches using simple prompts.
* Copilot+ PC experiences will not be available on Galaxy Book5 Pro at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.** Image simulated, subject to change. Sequence shortened. Actual UX/UI may differ.
*** Availability of the functions and its supported apps may vary by country, language and device.
**** Optimized for English text prompts. Requires Microsoft account and internet connection to access cloud services that help ensure the responsible use of AI.
Go global with real-time translations
Catch every word in conference calls with Live Captions. AI automatically detects speech in meetings and video streams and converts it into English captions in real time, helping you to stay in the know.
* Copilot+ PC experiences will not be available on Galaxy Book5 Pro at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.** Image simulated, subject to change. Sequence shortened. Actual UX/UI may differ.
*** Currently supports translation for video and audio subtitles into English from 40+ languages.
Launch AI with one press
A single press is all it takes to launch Copilot — the dedicated key on the keyboard of Galaxy Book5 Pro puts personalized AI assistance at your fingertips for instant access when you need it.
* Copilot is available in select global markets and will be rolled out to additional markets over time. Copilot functionality is limited and has specific system requirements.** An international model is shown. Canadian model is a French/English bilingual keyboard.
Display
Dazzling views at any angle
Take in all the details on the anti-reflective screen thanks to Corning® Gorilla® Glass with DX. The surface treated cover glass with less than 2% reflectance decreases the amount of unwanted surface reflection, helping visuals to remain crisp and legible from a variety of angles.
* Screen image simulated for illustrative purposes. Actual UX/UI may vary.** Corning® Gorilla® Glass with DX complements the legendary toughness of Corning® Gorilla® Glass to deliver both anti-reflective optics and improved abrasion resistance. Corning’s glass composite enhances display readability through a 75% improvement in front surface reflection, versus standard cover glass, and increases the display contrast ratio by 50% with the same display brightness.
Control at your fingertips
Galaxy Book5 Pro's touchscreen puts control at your fingertips. Navigate through apps and menus, edit content, fine-tune project details and more using intuitive multi-touch gestures that enhance productivity and creativity at every touch.
* Screen image simulated for illustrative purposes. Actual UX/UI may vary.
Vision Booster. Look on the bright side
See your content clearly even in the bright outdoors with Vision Booster. An intelligent algorithm uses tone mapping to adjust the contrast and colours depending on the light conditions, so your views stay vivid in various environments.
* Screen image simulated for illustrative purposes. Actual UX/UI may vary.** Vision Booster feature available only when HDR Mode is turned off.
Stay powered up from morning to night1~5
Charge once, stay productive all day with the long-lasting battery of Galaxy Book5 Pro 16", supporting up to 25 hours of video runtime. To power up, plug in the compact charger to get up to 35% in just about 30 minutes using fast charging.
Big woofers. Deeper sound
Galaxy Book5 Pro 16" now features more than 2x larger than before, the 38mm woofers — so you feel the bass in every beat with rich low-frequency sounds. Plus, the quad speakers are tuned with Dolby Atmos for immersive surround sound.
* Galaxy Book5 Pro 16" features 38mm big woofers compared to the 18mm woofers on Galaxy Book4 Pro.
** The quad-speaker system on Galaxy Book5 Pro 16" features two big woofers (5W max each) and two tweeters (3.3W each). Galaxy Book5 Pro 14" features two woofers (5W max each) and two tweeters (2W each).
*** An international model is shown. Canadian model is a French/English bilingual keyboard.
Brighten up video calls with Staggered HDR
Jump into online meetings confidently with Staggered HDR. Your webcam video stays crisp and vivid with a wide dynamic range, so you are camera-ready for calls in the office or on the go.
* Screen image simulated for illustrative purposes. Actual UX/UI may vary.
Smarter touchpad. Dongle-free ports
Navigate easily using the touchpad with adaptive palm rejection — control your taps with precision thanks to palm monitoring on the subdivided palm area, reducing the chance of accidental touches. Plus, connect devices to your workstation using the two built-in Thunderbolt 4 ports, HDMI, USB-A, microSD card slot and Headphone/Mic.
* Port layout may vary by model.
** Actual speed of USB may vary depending on user environment.
Wi-Fi 7. Full speed ahead
Go online, stay online — Wi-Fi 7 is up to 4.8x faster than Wi-Fi 6, letting you connect reliably with lightning speed. Join online meetings, share updates and stay in touch easily with smooth real-time interactions and ultra-low latency.
* Wi-Fi 7 network availability may vary by OS version, country, market, network provider and user environment. Requires optimal connection and a Wi-Fi 7 router.
** Wi-Fi 7 (supporting 320 MHz channels and 4096 QAM) is up to 4.8x faster when compared with Wi-Fi 6 and Wi-Fi 6E (supporting 80 MHz channels and 1024 QAM).
* Wi-Fi 7 network availability may vary by OS version, country, market, network provider and user environment. Requires optimal connection and a Wi-Fi 7 router.
** Wi-Fi 7 (supporting 320 MHz channels and 4096 QAM) is up to 4.8x faster when compared with Wi-Fi 6 and Wi-Fi 6E (supporting 80 MHz channels and 1024 QAM).
Samsung Knox. Pro security
Safeguard your system with premium security from Samsung Knox. A dedicated security chip in the hardware is designed to shield you device in real time. Protected all around, your laptop's critical system data can stay safe from potential threats and breaches.
* Screen image simulated for illustrative purposes. Actual UX/UI may vary.
** An international model is shown. Canadian model is a French/English bilingual keyboard.
* Screen image simulated for illustrative purposes. Actual UX/UI may vary.
** An international model is shown. Canadian model is a French/English bilingual keyboard.
The connected power of Galaxy
Quick Share. Swift, safe transfers
Sharing pics, docs and massive files between Samsung Galaxy devices is a breeze with Quick Share. Connect devices via direct wireless pairing for instant transfers, even if it's something sensitive — the private sharing feature encrypts your data with blockchain technology for safekeeping.
* Available on devices with One UI 2.1 or above, with Android Q OS version or higher installed. Bluetooth Low Energy and Wi-Fi connection are both required for Quick Share. Supports Galaxy Books, including Qualcomm-based PCs released in 2020 and later, and Windows PCs with Intel Bluetooth/Wi-Fi from other manufacturers. (OS: Windows 10 2004 version or higher, Bluetooth driver: Intel 22.50.02 or higher, Wi-Fi driver: Intel 22.50.07 or higher). Number of devices Quick Share can share to at the same time may vary depending on the Wi-Fi chip hardware of the sharing device. Actual speed may vary depending on device, network condition and user environment. The transferable type, number, capacity and expiry date of files, as well as the number of simultaneous file shares in Private Share may be limited.
Multiple devices, unified control
With Multi Control, multitask seamlessly across Samsung devices using your PC's keyboard with a mouse. Navigate through menus, access files and data, copy and paste content easily between your laptop and your smartphone, Galaxy Tab, Samsung TV or Smart monitor.
* Each device must be registered with a single Samsung Account and connected to the same Wi-Fi network.** Multi control requires updated Galaxy phones and tablets with One UI 5.1.1 or above and Galaxy Book series devices released in 2021 or later with Samsung Settings v1.5(Intel) or Samsung Settings v3.3(ARM) and 2024 TVs or 2024 Smart monitors.
*** Some functions(such as Copy & Paste or Drag & Drop) may not be available when using certain device models and apps.
**** Feature availability may vary by region.
***** Screen image simulated for illustrative purposes. Actual UX/UI may be different.
Bring along your Tab as a Second Screen
Double your workspace by connecting Galaxy Tab as an additional display to your PC. Link the devices with just a click on your laptop, then take advantage of the extra space on Galaxy Tab with Extension, Duplicate and Rotation modes to rearrange your view.
* For a better experience, both devices must be signed in to the same Samsung account.** Available on select Samsung Galaxy Tab models only, including Galaxy Tab S10+, Tab S10 Ultra, Tab S9, Tab S9+, Tab S9 Ultra, Tab S9 FE, Tab S9 FE+, Tab S8, Tab S8+, Tab S8 Ultra and Tab Active4 Pro with One UI 3.1 or later versions installed.
*** Available on Samsung Galaxy Book series devices with Windows 10 2004 OS or later version installed. Some additional functions are supported only on Samsung Galaxy Book series devices.
**** Some apps may not support this feature for content protection purposes.
Access your mobile world on PC
Connect your smartphone to your PC via Phone Link to access recently viewed webpages or launch up to 5 mobile apps right from your laptop. Use smart AI features from your Galaxy smartphone and get an expanded view on the big screen of Galaxy Book5 Pro.
* Connect your Samsung Galaxy device to Windows PC via Link to Windows app on your phone and Microsoft Phone Link app on your PC. Sign in with the same Microsoft account on both devices and follow the setup prompts.** Link to Windows is preloaded on select Samsung Galaxy devices. Microsoft Phone Link requires Windows 10 or above. For best performance, connect both devices to the same Wi-Fi.
*** Some mobile apps may restrict screen sharing. Galaxy AI features and availability may vary by device.
**** Samsung account login may be required for certain Galaxy AI features.
***** Samsung makes no guarantees on the accuracy, completeness or reliability of AI output.
****** Images simulated. Sequences shortened. Actual UI may differ.
******* Galaxy AI features are free until the end of 2025 on supported devices. Different terms may apply for AI features provided by third parties.
Explore Galaxy Book5 Series
2. Based on results from internal lab tests for local video playback time conducted by Samsung. Tested with results from a pre-release version of the device using inbox 65W charger under settings (1080p video playback from video files stored on the device's local storage, player-Windows video players (Media Player, Movies & TV, Films & TV) with full screen, brightness-150nits, wired earphone with default volume, airplane mode on, keyboard backlight off) without connection to Wi-Fi or mobile network, measuring the time until the device is discharged to 2%. Battery life varies significantly depending on settings, network environment, usage patterns and other factors. Actual charging speed may also vary depending on the actual usage, charging conditions and other factors.
3. Battery capacity, video runtime on a full charge and amount of charge that can be charged in 30 minutes vary by model and configuration. Galaxy Book5 Pro 16" model features a 76.1Wh (typical) battery, supports up to 25 hours of video runtime on a full charge and can be charged with up to 35% charge in 30 minutes. Galaxy Book5 Pro 14" model features a 63.1Wh (typical) battery, supports up to 21 hours of video runtime on a full charge and can be charged with up to 41% charge in 30 minutes.
4. The inbox charger and data cable are USB Type-C.5. Using the original Samsung data cable and charger is recommended.
Frequently Asked Questions
How are Galaxy Book5 Pro and Galaxy Book5 Pro 360 different? Which model is good for me?
Galaxy Book5 Pro and Galaxy Book5 Pro 360 are high-performance laptops with intelligent Copilot+ PC and Galaxy AI features and powerful Intel® Core™ Ultra processors (Series 2). Both are great for professional tasks and intensive workloads.If you are looking for a high-end, portable laptop, Galaxy Book5 Pro is ideal for you. It comes in 16" and 14" sizes. The 14" model weighs just 1.23kg with a 11.6mm profile, making it easy to carry on the go.If you need a laptop for note-taking, design and creative pursuits, the 2-in-1 Galaxy Book5 Pro 360 with S Pen support is right for you.
* Copilot+ PC experiences will not be available on Galaxy Book5 Pro at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.**Thickness, weight and colour availability may vary by model, configuration and country.
*** Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.
What processor does Galaxy Book5 Pro have?
Galaxy Book5 Pro has a powerful processor delivering incredible next-gen AI PC performance. Speed through heavy workloads, complex 3D model rendering, programming, AI-intensive tasks and more.Galaxy Book5 Pro is equipped with an Intel® Core™ Ultra processor (Series 2). The 16" model has an NPU capable of up to 47 TOPS, a CPU with up to 17% and GPU with up to 20% improved performance compared with Galaxy Book4 Pro 16" model. The 14" model features an NPU capable of up to 47 TOPS, a CPU with up to 29% and GPU with up to 26% improved performance compared with Galaxy Book4 Pro 14" model.
* CPU and GPU specifications may vary depending on model, country, or region.** NPU performance varies by processor. Intel® Core™ Ultra 5 and Intel® Core™ Ultra 7 support 40 TOPS and 47 TOPS respectively.
*** The enhanced performance figures of the CPU and GPU are based on a comparison between Galaxy Book5 Pro 16" with Intel® Core™ Ultra 7 (Series 2) 256V processor and Galaxy Book4 Pro 16" with Intel® Core™ Ultra 7 (Series 1) 155H processor, as well as between Galaxy Book5 Pro 14" with Intel® Core™ Ultra 7 (Series 2) 256V processor and Galaxy Book4 Pro 14" with Intel® Core™ Ultra 7 (Series 1) 155H processor.
**** Please refer to the product page for detailed restrictions of each feature and specification differences between Galaxy Book5 Pro 16" and Galaxy Book5 Pro 14".
What AI features does Galaxy Book5 Pro have?
Galaxy Book5 Pro supports intelligent Copilot+ PC and Galaxy AI features, enhancing your everyday laptop productivity.Use Galaxy AI features such as AI Select to instantly get search results for text, images and QR codes, or Photo Remaster to upscale and retouch your photos with ease.Copilot+ PC features provide personalized AI assistance. Use Recall to look through past task history on your PC, Live Captions to get real-time translation, or Cocreator in Paint to transform your bright ideas into works of art.
* Copilot+ PC experiences will not be available on Galaxy Book5 Pro at launch. Expected to be available via future update. Timing may vary by device and region. Availability is dependent on Microsoft's release schedule. See aka.ms/copilotpluspc.** AI features require internet connection and Samsung or Microsoft account login.
*** AI features service or function availability may vary by country, language or device model. Availability of supported languages may vary. Certain languages may require language pack download.
**** Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.
***** Please refer to the product page for detailed restrictions of each feature.
What is the battery life of Galaxy Book5 Pro?
Galaxy Book5 Pro is a laptop supporting long-lasting battery life, so you can stay productive for as long as you need.Galaxy Book5 Pro 16" model supports up to 25 hours of video runtime and Galaxy Book5 Pro 14" model up to 21 hours.If you run low on battery, don't worry. Galaxy Book5 Pro supports fast charging — simply plug in and get up to 35% charge in just about 30 minutes on the 16" model and up to 41% on the 14" model.
* Based on results from internal lab tests for local video playback time conducted by Samsung. Battery capacity, video runtime, battery life on a full charge and amount of charge that can be charged in 30 minutes vary by model and configuration.** Please refer to the product page for detailed restrictions of each feature and specification differences between Galaxy Book5 Pro 16" and Galaxy Book5 Pro 14".
Does Galaxy Book5 Pro have a touchscreen?
Galaxy Book5 Pro features a 3K(2880x1800) WQXGA+ high-resolution Dynamic AMOLED 2X touchscreen. The display supports intuitive multi-touch gestures and up to 120Hz refresh rate for a smooth and fluid user experience.Galaxy Book5 Pro is available in two sizes — 16" and 14". Models in both sizes are equipped with displays with identical specifications.
* Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.Specifications
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Windows 11 Home (Samsung recommends Windows 11 Pro for business)
-
CPU
Intel® Core™ Ultra 7 Processor 256V (P-core Up to 4.8 GHz 12 MB LLC Cache)
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GPU
Intel® Arc™ 140V GPU (8GB)
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GPU Type
Shared
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NPU
Intel® AI Boost
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Size
16.0"
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Resolution
2880 x 1800 (WQXGA+)
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Type
Dynamic AMOLED 2X, Anti-Reflective
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Touch Screen
Yes
-
Memory Capacity
16 GB
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Memory Type
LPDDR5X (On Package)
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Storage Capacity
1 TB
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Storage Type
NVMe SSD
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Number of Storage Slots
2
-
Colour
Gray
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Form Factor
Laptop
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Speaker
Quad Speakers
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Smart Amp
Yes
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Sound Effect
Dolby Atmos®
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Mic
Dual Array Digital Mic
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Camera
2.0 MP
-
Wi-Fi
Wi-Fi 7, 802.11 be 2x2
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Bluetooth Version
Bluetooth v5.4
-
HDMI
1 HDMI 2.1 (Supports 8K@60Hz, 5K@120Hz)
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USB
2 Thunderbolt™ 4, 1 USB3.2
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External Storage Support
MircoSD
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Earjack
1 Headphone out/Mic-in Combo
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Keyboard
Pro keyboard with Numeric key
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Keyboard Backlit
Yes
-
Touchpad
Clickpad
-
TPM
Yes
-
FingerPrint Reader
Yes
-
Battery Capacity (Wh, Typical)
76.1
-
Adapter
65W USB Type-C Adapter
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Dimension (WxDxH)
355.4 x 250.4 x 12.5 mm (13.99" x 9.86" x 0.49")
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Weight
1.56 kg (3.44 lbs)
-
Ambient Light Sensor
-
SmartThings Support
Yes
Reviews
Galaxy Book5 Pro (16.0", Core Ultra 7, 16GB), a Copilot+ PC
- Customers praise the AMOLED display for vibrant colors, brightness, and smooth 120Hz refresh rate
- Reviewers highlight seamless Samsung ecosystem integration enabling file-sharing and device control
- Many commend lightning-fast performance, lightweight design, and all-day battery life
- Several appreciate the 2-in-1 design, S-Pen functionality, and premium keyboard responsiveness
- A few report screen durability concerns and express frustration with warranty handling
Reviews with images & videos
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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
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643 Reviews
2025-10-26
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Customer Service
Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. We look forward to hearing from you!
2025-06-08
2026-01-24
Argentina
2025-11-11
2026-06-29
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2025-07-27
2025-11-27
California
2026-06-25
Huddersfield UK
CX
We’re so sorry to read about your experience with your Galaxy Book5 Pro, especially with the cracked screen on the left corner after just a month and a half of use. We would recommend getting in touch with us directly, so we can look into this further and provide the support you need. You’ll find our contact details and operating hours via the link below: http://www.samsung.com/uk/support/contact/ We value your feedback, as it helps us improve our services for our valued customers, and we hope to resolve this for you as quickly as possible. ^HB at Samsung Support
2026-02-01
New York
2025-05-21
R&R Team
Salutations Jack, Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Book5 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! The Galaxy Book5 Pro, while capable, is not designed for all games, particularly demanding titles. While it can run many Windows software and games, you may notice some lag with graphically demanding games. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Samsung Care Plus smsng.us/Samsung-Care-Plus Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Book5 Pro https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro/
2025-02-27
Flat Top WV
2025-09-20
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2025-06-30
2026-03-12
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2025-01-04
Homestead fl
2025-10-28
2025-05-12
2026-02-17
Bangor, ME
2026-01-29
Pakistan
2025-06-03
2025-03-12
London
CX
Thank you for taking the time to share with us this in-depth review about your amazing Galaxy Book5 Pro 360. We are pleased to read that you find the battery of this laptop very usable, and that you are also impressed by its excellent connectivity, compact design and clear display, as well as its 2-in-1 feature. We also appreciate that you wished this laptop to support a SIM or eSIM, as well as for the performance and changing of screen orientation to be more reliable. Please don't hesitate to get in touch with our IT specialists, who will be more than happy to assist you with getting the best experience out of it. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-07-25
2025-09-15
2025-10-14
2025-10-04
2025-05-12
2025-07-01
2025-05-25
L.A.
2025-03-12
Surrey
CX
We are over the moon to see you are loving your Galaxy Book5 Pro 360, Tony! With the joint powers of the Intel® Core™ Ultra 7 Processor and the impressive 76Wh battery, you will get hours of fun! Wi-Fi 7 will give you the ultimate connectivity. The insane 2-in-1 convertible design will give you more freedom to do those specific tasks and take your productivity to new heights! Not only this, with the S Pen your creativity will wow everyone you meet! ^LB at Samsung Support
2026-05-26
2025-06-30
2025-06-03
IL, USA
R&R Team
Hi there Sias, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book5 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your PC is performing slowly, freezing, or locking up, there could be a lot of causes. We will look into some of the most common things that can affect overall performance. If the battery just doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please take a moment to review, "Reduced battery life on Samsung PC" and "Samsung PC runs slowly or freezes" to help resolve what you've described to be experiencing with your Galaxy Book5 Pro. If you have any questions or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Book5 Pro https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro/ Samsung PC runs slowly or freezes https://www.samsung.com/us/support/troubleshoot/TSG10001509/ Reduced battery life on Samsung PC https://www.samsung.com/us/support/troubleshoot/TSG10001517/
2025-12-06
2025-08-25
2025-10-28
2025-08-24
2025-10-28
Miami
R&R Team
Howdy, thanks for taking the time to share your experience with using your Samsung Galaxy Book5 Pro. We appreciate your candor as we make every effort to improve the durability and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with your repair needs. Please feel free to reach out to us at one of the channels below if you would like any further assistance or if you have any questions for us. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com
2025-05-12
2025-05-12
2025-08-22
2025-02-12
2025-09-20
Banning, California
2025-07-10
R&R Team
Hello Jorge, Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Book5 Pro 360. We appreciate your candor as we improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The keyboard on the Galaxy Book5 Pro 360 automatically locks when it's folded into tablet mode, preventing any accidental input by ensuring that only the touchscreen is active. Please make sure you're placing the S Pen on the designated charging area on the back of your device as misalignment can prevent the S Pen from attaching and charging properly. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Book5 Pro 360 https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/ Product Manuals https://www.samsung.com/us/support/downloads/
2025-08-29
Pune, India
CX
We are disheartened to see your Galaxy Book5 Pro 360 has endured damage. Our products are built to last, and with the impressive 16.0" WQXGA+ AMOLED Anti-reflective display, you'll get the ultimate viewing experience! We know our engineers will determine the cause of the issue, and get this working to perfection again. You can get Samsung Care+ within 6 months of purchase to buy a policy, however, you won't be able to get this covered on it as you are yet to purchase the policy. We'd recommend contacting our Support Teams for further assistance regarding this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-06-24
Chicago, Illinois
2025-10-08
Pinehurst, NC
2026-02-03
San Francisco Bay Area
2025-06-20
Los Angeles, CA
R&R Team
Hello Paul, Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Book5 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Experiencing phantom clicks and mouse movements on your Galaxy Book5 Pro touchpad can be frustrating. Here are few potentials reasons why this may be occurring: * Touchpad Sensitivity - If your touchpad sensitivity is set too high, accidental brushes from your palm or fingers while typing can register as intentional clicks or movements. Check and Adjust Touchpad Settings as desired. * External Mouse Interference, if applicable. Try disconnecting or disabling it to see if the phantom activity stops. * Touchpad and Screen - Dust, dirt, or moisture on the touchpad and touchscreen can cause false inputs. Feel free to check out the resources shared below. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Book5 Pro https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro/ Product Manuals https://www.samsung.com/us/support/downloads/
2025-12-18
New York, NY
2025-08-05
2025-07-28
2026-03-07
Las Vegas
R&R Team
Hello Jerjer97, Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Book5 Pro 360. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your PC for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having more details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance at your earliest convenience. Thank you for being a faithful Samsung customer. Thank you for choosing Samsung! - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Book5 Pro 360 https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/ Product Manuals https://www.samsung.com/us/support/downloads/
2025-09-30
R&R Team
Hey there Kingg, thanks for sharing your experience using the Samsung Galaxy Book5 Pro with us. We value your thoughts as we continue to make improvements on the durability and functionality of our product line. Samsung provides a 12-month warrant for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to let us know by contacting Samsung Support at your leisure. Thanks for being a loyal Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Book5 Pro https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro/
2025-10-01
Service clients Samsung
Bonjour Ov3r_MAGISTR4L,\nMerci beaucoup d'avoir choisi un produit Samsung !\nNous prenons chaque commentaire au sérieux dans notre engagement constant envers l'amélioration.\n Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation: https://www.samsung.com/fr/support/contact .\nDécouvrez également les conseils de notre communauté Samsung sur le fonctionnement de votre produit sur: https://www.samsung.com/fr/apps/samsung-members/ \nCordialement\nCharlie, Service clients Samsung
2025-07-29
2025-05-12
2026-05-25
2026-05-25
2025-07-12
Virginia Beach, Virginia
R&R Team
Howdy Missingmymom, Thank you for taking the time to share your experience with using the Samsung Galaxy Book5 Pro. Your feedback allows us to improve the functionality and design of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. We would be more than happy to assist you with what you may be experiencing with your PC but we need more information regarding what you may be experiencing with your device before we can do so. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for choosing Samsung! - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Book5 Pro https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro/ Samsung Care Plus smsng.us/Samsung-Care-Plus
2026-01-30
San Jose, CA
2025-06-21
2025-12-15
North east
CX
We are sorry to see you are having issues with the display on your Book5 Pro, Bryn. We are not aware of any issues with the display on the Book5 Pro, and can guarantee that it is made with high standard materials, and the 16.0" WQXGA+ AMOLED display will wow you for years to come! If you have endured any physical damage, then this will void your warranty and any repairs will be chargeable. This is line with the Terms and Conditions of the warranty agreement. Our engineers will thoroughly investigate this, and will give you the outcome to get your laptop back working to perfection. We recommend reaching out to our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-11
2025-02-20
San Antonio, TX
2025-09-30
USA
2025-04-18
Los Angeles
2025-09-24
Mount Pleasant, SC
R&R Team
Hey TimP, Thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Book5 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The touchpad on your Galaxy Book5 Pro can be altered to suit your preferences. You can also choose different tapping sensitivities, scrolling directions, and gestures. Please take a look at, "Use the touchpad on your Galaxy Book" to help resolve what you've described to be experiencing with your PC. If you have any questions or if you would like further assistance afterward, please feel free to contact Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Book5 Pro https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-series/buy/galaxy-book5-pro-16-intel-core-ultra-7-1tb-gray-np960xha-kg2us/ Use the touchpad on your Galaxy Book https://www.samsung.com/us/support/answer/ANS10002007/
2025-10-04
Service clients Samsung
Bonjour LL1Mail, Merci infiniment pour vos retours positifs sur notre Galaxy Book5 360! Nous sommes ravis de savoir que vous appréciez ses fonctionnalités. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous vous recommandons de visiter notre site pour découvrir les dernières nouveautés et compléter votre écosystème Samsung: https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung
2025-03-11
Los Angeles, California
R&R Team
Hi Lumious, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Book5 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Book5 Pro features long-lasting battery life, so you can stay productive for as long as you need. The Galaxy Book5 Pro 16" model supports up to 25 hours of video runtime. If you run low on battery, don't worry. Your Galaxy Book5 Pro supports fast charging, just simply plug in and get up to 35% charge in just about 30 minutes. However, if your PC battery doesn't feel like it lasts that long anymore, don't lose hope. A function called Smart Battery Calibration can help reset your battery's performance and recalibrate its minimum and maximum charge so you can keep using it to its current maximum capacity. Please feel free to review, "Reduced battery life on Samsung PC" to learn how you can optimize your battery life. Let us know if you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a cherished Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Book5 Pro https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro/ Reduced battery life on Samsung PC https://www.samsung.com/us/support/troubleshoot/TSG10001517/
2026-04-13
2025-08-14
Spokane Valley, WA
2025-10-17
Lawton, OK
2025-02-09
2026-01-16
New York
R&R Team
Hello Deborah, Thank you for taking the opportunity to reach out to share your experience using your Samsung Galaxy Book5 Pro 360. We appreciate your constructive input as we improve our product line. We understand how frustrating it may feel to have a device that may not be functioning as anticipated. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Unlike desktop computers, laptops need to be frequently charged since they have an internal battery. If your Samsung PC will not start or turn on, it probably needs a quick charge. On the other hand, if the laptop is not charging or the charger doesn’t seem to be working, or you have a desktop with power issues, then you’ll need to check the power source and some other possible causes. When you have the time available, please check out "Samsung PC does not start, power on, or charge" to conduct some troubleshooting steps to help resolve what you've described to be experiencing with your PC. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Samsung PC does not start, power on, or charge https://www.samsung.com/us/support/troubleshooting/TSG01209064/ Galaxy Book5 Pro 360 https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
2025-12-11
2025-07-28
2025-08-04
2025-05-03
2025-02-24
2025-11-14
California
2025-12-03
Service clients Samsung
Bonjour voltou, Nous vous remercions d’avoir partagé votre avis. Nous comprenons que vous ayez rencontré un dysfonctionnement avec notre Galaxy Book5 360 et nous en sommes navrés. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant: https://www.samsung.com/fr/support/contact/ Nous restons à votre disposition. Cordialement Alex, Service clients Samsung
2025-06-08
2025-12-05
2026-05-21
2026-03-12
2025-09-06
Laconia NH
2025-07-08
Brooklyn, NY
2025-09-15
2026-02-04
2025-07-09
Gulfport, MS
R&R Team
Hey Tidewr, Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Book5 Pro. We appreciate your candor as we strive to improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have. If you would like to share any additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/
2026-07-07
R&R Team
Howdy Nerd, Thank you for sharing your experience using the Samsung Galaxy Book5 Pro 360. Your insights are valuable to us as we continue to innovate while improving our product line to best align with our customer's needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Software updates are a vital part of keeping your PC running its best. It's important to periodically check for updates since they are released at different intervals. To make things easier, your Samsung PC allows you to quickly check and apply updates. You can even customize the update options, so they'll only happen at times that are convenient for you. Updating the drivers for your Samsung PC can be done through either Samsung Update or Windows Update. However, getting drivers for any external devices you connect to your PC is also important. Windows Update may offer these drivers as well, but may mark them as optional. If the external device or component you are connecting happens to also be made by Samsung, such as a monitor, you may find drivers for it from our Download Center. 1 - Navigate to our Download Center and then search for your PC using its model code or product name. You can also select Computing, and then select your model. 2 - The available drivers will be displayed in the Drivers section. Select your desired driver, and then follow the on-screen instructions to install it. 3 - If drivers are not available from the Download Center, then available drivers from Samsung Update and Windows Update can be used, or the drivers built-in to Windows may be sufficient. Note: Devices or components made by manufacturers other than Samsung may offer drivers directly from their site. Please take a moment to review the resources linked below to help resolve what you've described to be experiencing with your PC. If you have any questions for us afterward or if you would like further assistance, please do not hesitate to reach out to Samsung Support. Thanks for being an integral part of the Samsung community! - Debra Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Book5 Pro 360 https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/ Update software, apps, and drivers on your Samsung PC https://www.samsung.com/us/support/answer/ANS10001472/
2025-12-21
Service clients Samsung
Bonjour Fluxy1707, Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Galaxy Book5 Pro 360. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant: https://www.samsung.com/fr/support/contact/ Cordialement Charlie, Service clients Samsung
2025-08-04
2025-10-06
2025-04-30
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*Image simulated.
Features and Specifications are accurate as of commercial launch but may be subject to change without prior notification. All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at any time, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only. Images are for illustration purposes only and the accessories are sold separately. An international model is shown. Colour availability may vary depending on country.
**User memory is less than the total memory due to storage of the operating system and software used to operate the device features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.
Network : The bandwidths supported by the device may vary depending on the region or service provider.
*Actual speed of USB can vary depending on user environment
*Weights and height vary depending on manufacturing process
*Please contact Samsung Call Center or Samsung Authorized Service Centers before you replace or add storage and memory for compatibility check
*Typical value of battery capacity tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Actual battery life may vary depending on network environment, usage patterns and other factors.
*Screen size is measured diagonally as a full rectangle without accounting for the rounded corners. Actual viewable area is less due to the rounded corners.