30" Wall Mount Hood with Bluetooth Auto Connect

Black 30''
NK30K7000WG/AA

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30" Wall Mount Hood with Bluetooth Auto Connect
Black 30''

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Features

Quietly refresh kitchen air

A Power Ventilation system refreshes air in a flash to ensure a comfortable cooking environment. Its amazing 600 cu. ft. per minute suction capacity gets rid of steam, fumes and odors extremely quickly and quietly.

One-touch control of both cooktop & hood

Automatically syncs the fan and the lights with the burners through Bluetooth. Auto Connectivity* aligns the hood and cooktop’s status so you can control the hood using the one-touch control of the cooktop, instantly turning them both ‘On’ or ‘Off’, for the ultimate in cooking convenience.

* Only available when used in combination with a Samsung cooktop (NA3*K7750T*, NZ3*K7570R*, NZ3*K7880U*).

Monitor from a distance

Remote Control capability* lets you conveniently monitor and control the fan from your smartphone using the SmartThings app**. You can adjust the speed and timer setting, turn the lamp on or off.

* Only available when used in combination with a Samsung cooktop (NA3*K7750T*, NZ3*K7570R*, NZ3*K7880U*). ** Available on iOS and Android devices. A Wi-Fi connection is required.

Extra clean, extra efficient performance

A durable and easy to maintain Baffle Filter protects the exhaust fan and prolongs the motor life. It captures oil and dust before it clogs the motor or hinders the airflow, and only needs cleaning every 3 ~ 4 weeks.

Stylish and convenient fingertip control

Enjoy easy control with an integrated Full Touch Display. It is clear and easy to read and with the same simple to use, intuitive touchscreen control as a smartphone, it has a sleek and contemporary design.

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.

*Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

*Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022.

Specifications

  • Net Weight (lbs/kg)

    20 (44.1) 

  • Weights/Dimensions

    760 x 645 x 500 

  • Colour(Door)

    Matt Black

  • Features

    Touch

  • Colour (Door)

    Matt Black

  • Installation Type

    Wall-mount

  • Control Type

    Touch

  • Display Colour

    ICE BULE

  • Number of Motors/Fans

    1/1

  • Number of Extraction Speeds

    4 EA

  • Max Extraction(㎥/hr)

    1020 

  • Sound Power (Normal)

    74.3 dBA

  • Hood Lighting

    2 x LED

  • Hood Filter

    Baffle filter

  • Net Size (W x H x D) (mm)

    760 x 645 x 500 

  • Net Weight (kg)

    20 (44.1) 

  • Shipping Weight

    25.7 

  • WiFi Embedded

    No

  • Bluetooth

    Yes

  • WiFi Dongle(Separate sale) Support

    No

  • WiFi Kit

    No

  • SmartThings App Support

    No

Reviews

30" Wall Mount Hood with Bluetooth Auto Connect

3.7

Recommended by 70% of customers.

Write a review
5.0 60%
4.0 8%
3.0 4%
2.0 4%
1.0 24%
Features 3.9
Performance 3.9
Design 3.9
Value 3.4
AI review summary
  • The product offers good features and performance, including effective smoke and odor removal, quiet operation, and seamless integration with other appliances.
  • Some customers report issues with installation and durability, with electronic components failing after the warranty period.
  • The overall quality and customer service concerns may make it difficult to recommend without reservations.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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49 Reviews

samsungsux2
1 (9,999)

2023-05-24

1 (9,999)
Purchased this $1800 hood range for an ongoing Kitchen renovation. Only to remove the white plastic protective film on the the vent cover and discover a dark black line covering all three sides. Samsung refuses to take ownership of this defect advising leaving the customer on the hook with this damaged piece.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Annie_M
1 (9,999)

2021-01-18

1 (9,999)
This is the worst purchase I ever made in an appliance. Inefficient, leaves the house with steam and smoke, even on Boost. Loud as hell, it's a nightmare. Our $249 temporary range was more efficient and quieter. Bought this at Home Depot. Contractor installed it later the 48 hours from the delivery (because they pushed our delivery the contractor had to come back) so we can't return it and have to contact Samsung. Did that. Samsung technician came in, verified that the installation was properly made, which it was, and that the motor was working, which it is. Told us it obviously does not meet the CFM expectation but that since nothing is technically wrong with the machine, they can't really do anything about it.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-04-20

DA

Hi Annie_M, thanks for your feedback. With the Technician stating the range hood is not meeting the CFM expectation, we are assuming that it needs to be converted to the 600 CFM option. Out of the box, the NK30K7000WG is capped at 390 CFM. In order to change this, press and hold the HIGH and BOOST buttons on the hood for 3 seconds to convert Blower performance. If '40' appears on the display, the range hood will operate normally at 390 CFM. If '60' appears on the display, it will operate powerfully at 600 CFM. We hope this information helps and should you have any questions, feel free to contact us at 1-800-SAMSUNG or via live chat on our website (www.samsung.com/ca/support).

Steve
4 (9,999)

2021-04-17

York, PA

4 (9,999)
this hood is very sleek looking and has good functionality. i just installed it today so it's too soon to comment on reliability but i'm hopeful. installation however was not great. the instructions tell you to mount the chimney bracket flush with the ceiling, but when i did so, the holes in that bracket and the holes in the chimney for screws do not line up with one another. the interlocking chimney sections also scratched the finish of each other when i had to lower it back down because they did not line up. the entire unit is also wrapped in a "laser film" that is waaaayyy too sticky. not only is removing it an arduous endeavor, but it will leave your unit covered in fingerprints despite it being billed as fingerprint resistant.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
WilyumzFam
5 (9,999)

2021-11-10

Winchester, VA

5 (9,999)
[This review was collected as part of a promotion.] My wife was looking to redo the kitchen hood, since we didn't have an option when building the home. We selected this hood due to the looks, but at the same time it has been a great addition to the kitchen. Once we purchase our Samsung oven, the bluetooth feature will be used (which is cool, that is will turn on and off when we are cooking automatically). Overall, we would purchase this hood again in the future, if we were moving to a new home.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-02-10

Samsungcare

Hey there, WilyumzFam! We're so glad to hear this hood is working out for you. We're very excited for you to try the Bluetooth feature. Thanks so much for letting us know about your experience so far. ^Jecca

Dawn
5 (9,999)

2022-01-04

Morris Plains, NJ

5 (9,999)
[This review was collected as part of a promotion.] I purchased this hood to go with my other Samsung appliances and it is a showstopper. It is elegant and very powerful. Prior to my kitchen Reno I had an outdated recirculating hood which literally did nothing but blow the food smells, smoke and grease around. This one has 4 different vent powers and vents to the outside. The lighting is great for cooking too. The only issue is I cannot find the hood on the Samsung app to connect to Wi-Fi.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
OldSamsungFan
1 (9,999)

2018-12-10

1 (9,999)
Box came without hardware bag (screws, anchors, etc.) and since I didn't contact Samsung within 48 hours I was told I had to buy the parts myself. Seriously. Of course I had no clue of this ridiculous policy and the sales person never informed me of it. So, beware, if you buy this check EVERYTHING as soon as you get it, don't wait a few days even if you're not going to install it right away.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Tw61
2 (9,999)

2022-04-29

TX

2 (9,999)
we remolded our home and bought all new samsung appliances. worse mistake. we really liked the color of them and thought we were getting good quality appliances. low and behold the vent hood craped out a year after warranty. i’m so angry because now our dishwasher has problems. i feel like for the price we paid these would last longer than 1-3 years. we’ll never purchase again.
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-07-12

Customer Care

Hi Tw61, Thank you for reaching out to us about your Samsung range hoods. We apologize for the inconvenience of the range hood doesn't meet your expectation. Don't worry will surely take note of your experience about this matter for a better service in the future. For reference to these venting methods, you may click the link below and see page 5 of this user's manual: https://downloadcenter.samsung.com/content/UM/201611/20161121111406549/NK9300KM_NK30K7000WS_AA_160818.pdf If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/NK30K7000WG/AA If you need further assistance, please reach us through the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144686471 Thank you for choosing Samsung. Have a great day. ^^Ross

Psaini
1 (9,999)

2018-09-11

1 (9,999)
Very frustrated. Don’t buy Samsung product. I bought gas range NY58J9850WS. Try to connect with my Samsung hood fan (NK30K7000WG). Can’t find the smart control setting on Stove. Call customer service was not helpful. I have an expensive Samsung appliance which doesn’t work together. My money is waste. So please don’t buy.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
SEBL
3 (9,999)

2021-06-08

3 (9,999)
This is a great exhaust fan except I am very disappointed that it is not supported to connect by Bluetooth with the new Samsung ranges that also have a Bluetooth connectivity. Sadly it is only supported for specific cooktops. I had looked forward to being able to use this feature.
Helpful?
Originally posted on 30" Wall Mount Hood with Bluetooth Auto Connect(NK30K7000WS_AA)

Features

3 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-06-09

Operations

Hi there, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Hawk7869
5 (9,999)

2020-05-08

5 (9,999)
We did a full kitchen renovation and bought a chef's edition gas stove and range hood with Bluetooth connectivity. They both work amazing except every now and the the range lights dim for days at a time. Not sure if it an installation issue but it was contractor installed.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2020-05-22

DA

Hawk7869, Thank you so much for your feedback. Glad to hear you are enjoying your products. Your feedback will be shared with our team. JM

Anonymous
1 (9,999)

2018-09-18

1 (9,999)
Just after my warranty expired the LED lights stopped working. You can press the button, it makes the obnoxious click sounds it's supposed to make, but no lights turn on. The problem was intermittent at first, but now I can press the button 20+ times on and off with no lights.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-07-20

Samsung Care

Hi There! Thank you for reaching out to us. I see you have some concerns with the 30" Wall Mount Hood in Stainless Steel. I sincerely apologize for the inconvenience if the LED light on your Samsung Wall Mount Hood is not turning on. The experience is not what we expect from our customers. Your feedback helps to understand where we can take steps to improve our product and service. Here is a link about "Range Hood will not Turn On": https://www.samsung.com/us/support/troubleshooting/TSG01203248/. You may also refer to the user manual replacing an LED lamp on page 11: https://downloadcenter.samsung.com/content/UM/201611/20161121111406549/NK9300KM_NK30K7000WS_AA_160818.pdf. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144716531 Have a great day. Melardo

Julien
1 (9,999)

2022-01-29

1 (9,999)
this product does not have wifi connectivity. it only has bluetooth. you need to pair with the cooktop to be able to connect it to the smartthings app. i bought a range that only has wifi so they won't work together even though this website suggested it would.

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-01-31

samsungcare

Hey, Julien. Thank you for bringing this to our attention. I'm sure you have tried all that you could to resolve this concern. I would recommend contact our Smart Things department by using the number here: (866)8132-404. ^Pat

AmyE
5 (9,999)

2020-04-02

Littleton, Colorado

5 (9,999)
[This review was collected as part of a promotion.] I have had numerous exhaust fans for cooking over decades. This is the first fan that actually exhausts the smoke! No smoke alarms going off in my house. I love the feature that lets you keep the fan running for a time to clear out but turns itself off
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Rolo12937432
1 (9,999)

2018-02-27

San Diego, CA

1 (9,999)
The specs clearly show this can be used with the re-circulation kit where outside venting is not possible. However no one, including Samsung can order the part (NK-AF030FNB/AA) as stated in the manual. So right now it's sat in a box not being used

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-07-21

Samsung Care

Hello Rolo12937432, Thank you for bringing this to our attention. We appreciate you informing us that you cannot use your Samsung hood as the re-circulation kit is unavailable. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you. You may visit samsungparts.com to check the availability of the needed part. Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your Reference Ticket Number: 1144719346 Thank you, and stay safe! -Angelica

Debzxs
5 (9,999)

2020-10-19

Westfield, IN

5 (9,999)
We love this range hood ! It’s so sleek and elegant . Definitely makes our kitchen look beautiful and the way it matches with our other Samsung appliances ! Love how it auto connects to our cooktop easier for my mom and mother in law !
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Frances
1 (9,999)

2020-09-05

1 (9,999)
just like the other reviews, only owned for 2 yrs and the power won't turn on. warranty is only for 1 yr so will need to pay out of pocket to have it fixed... way too expensive to have it breakdown after 2 yrs.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-09-08

Samsung Care

Thank you for bringing this to our attention. If you change your mind or have any questions about a service repair. Please visit: https://www.samsung.com/us/support/service/locations/. ^Pat

fetty1
1 (9,999)

2019-06-12

seattle

1 (9,999)
just bought over 8k samsung appliances. bought this hood with understanding - advertised on web it could be controlled by smartphone and our gas range would connect to it as well. neither is true.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2019-06-18

Samsung Cares

This appliance has a feature which allows you to pair compatible Samsung cooktops and your hood via Bluetooth. After you enable this function and pair your hood and a compatible cooktop, the hood fan will automatically come on at Low speed when you turn on a cooktop element. The hood fan will also shut off automatically when you turn off the cooktop elements. This information and how to pair can be found on page 10 of the user manual. To download a copy of the user manual, please use this link http://bit.ly/2x1NBmk and scroll to the bottom of the page. Thank you for being a part of the Samsung family. ^Cat

Calvin
1 (9,999)

2022-11-10

1 (9,999)
600 cfm? Does not even come close. There's no way! I boiled water and put this thing on boost and it still doesn't get it all. It doesn't connect to my samsung gas range either. I wasted my money.
Originally posted on Samsung US
Response from Samsung:
2022-11-15

Samsung Care

We're glad to be of service, Calvin. Let's get this sorted out for you. This hood model has a Powerful 390 CFM2 ventilation that circulates air to remove odors quickly, capable of 600 CFM. The below link is the user manual for your model. Turn page 5 (Venting Requirements and Venting Methods), pages 7-9 (Installation Instructions), and page 10 (Range Hood Controls and Cooktop and Range Hood Connectivity) for reference: https://downloadcenter.samsung.com/content/UM/201611/20161121111406549/NK9300KM_NK30K7000WS_AA_160818.pdf For reference, I shared these links/videos: Range hood will not pair with cooktop or range: https://www.samsung.com/us/support/troubleshooting/TSG01203249/ Install your range hood and wall mount vent: https://www.samsung.com/us/support/answer/ANS00060558/ How to pair your hood to a cooktop: https://www.youtube.com/watch?v=iHMTuWebAHc Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145148039), which will help our team pull up your information. Have a great day. Melardo

Goldone
5 (9,999)

2020-02-05

5 (9,999)
[This review was collected as part of a promotion.] this is a very this is a very good hood fan. when it came out of the box it was missing the letter m in logo. i will have to send the whole thing back or scrape off all the other letters.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
DA277
5 (9,999)

2021-09-27

Morris Plains, NJ

5 (9,999)
[This review was collected as part of a promotion.] I purchased this range hood to compliment other Samsung appliances. This is an elegant looking hood works great! I’m thrilled to finally have a range hood that vents to the outside
I recommended this product.
Response from Samsung:
2021-10-05

Samsung Care

Thanks for sharing how you feel about the Wall Mount Hood. ^Pat

ronhunta
4 (9,999)

2020-04-14

Mass.

4 (9,999)
[This review was collected as part of a promotion.] Had this hood installed a couple of months ago. Works great and looks awesome. Top quality exhaust system. Haven't used the bluetooth feature yet but I'm sure it will work fine.
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Cherie
5 (9,999)

2020-07-04

5 (9,999)
[This review was collected as part of a promotion.] I looked everywhere for the perfect hood for my remodle. Right away I knew this was the one. Its perfect sleek and stylish. Works great also. I love my Samsung products.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
CHARLES K
1 (9,999)

2020-07-10

1 (9,999)
the hood worked for about a year and then the touch screen for the controls became unresponsive. the hood is out of warranty and had to replace it with another hood.

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-09-10

Samsung Cares

Thank you for sharing your Samsung hood experience with us! ^Ty

RodEze
5 (9,999)

2020-03-19

Wildomar, CA

5 (9,999)
[This review was collected as part of a promotion.] i installed it, but as i slide the upper extension up the lower section scratched the upper extension all the way up. laser cut stainless steel leaves jagged edges.

Features

5 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

4 (9,999)
BHDH
3 (9,999)

2020-05-22

3 (9,999)
worked great at first but the lights stopped working at full power. the hood vent works great but its very dark to work under now that the lights arent working.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2020-09-17

Samsung Cares

Thank you for your feedback! ^Ty

Techburt
5 (9,999)

2020-04-14

Colorado Springs CO

5 (9,999)
[This review was collected as part of a promotion.] I installed this several months ago and have been extremley happy with it. The install was very easy and quick. The fan is very quiet and has a lot of power.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
brit
5 (9,999)

2021-03-24

new jersey

5 (9,999)
[This review was collected as part of a promotion.] Very happy with this hood. The fan works really well and I use the light ALL the time. It's a clean slick look and goes nicely with the range.
I recommended this product.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Scott
5 (9,999)

2020-11-12

Atlanta Georgia

5 (9,999)
[This review was collected as part of a promotion.] Perfect match to the rest of our Samsung kitchen appliances. Powerful enough to keep our kitchen clear of smoke and smells. Looks great.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
CarlosElChef
4 (9,999)

2021-02-24

Atlanta, GA

4 (9,999)
[This review was collected as part of a promotion.] I bought this recently to create a hood range environment. It looks sleek and does a great job in removing any cooking odors.
I recommended this product.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Pacotx
5 (9,999)

2021-03-24

5 (9,999)
[This review was collected as part of a promotion.] The hood was easy to install. The fan is strong on higher settings, but low setting is quiet and still pulls out smoke.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Mike
5 (9,999)

2020-01-08

5 (9,999)
[This review was collected as part of a promotion.] love this hood. super sleek and gets the job done. love the smooth control panel instead of physical oush buttons.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2020-01-09

Samsung Cares

Samsung is excited to know that we have added something special to your kitchen with the sleek design of our Vent Hood without having to sacrifice a powerful performance. Happy Cooking! Thank you for being a loyal Samsung customer. ^Cat

Heejin
5 (9,999)

2019-05-02

TX

5 (9,999)
[This review was collected as part of a promotion.] Good design and works great. Turns on automatically when range it used, and power is strong. highly recommend.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-05-03

Samsung Cares

A perfect match is sometimes hard to find, but so glad that you have found your match with Samsung. Welcome to the Samsung family. ^Cat

Tomas
2 (9,999)

2022-08-19

2 (9,999)
i wonder why you can’t make this to automaticaly con ext with my expensive range? why only cooktops???
I recommended this product.

Features

1 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-08-31

Samsung Care

Hi Tomas, We are glad to know that you are using Samsung products. We apologize for the inconvenience of the hood not pairing to the range. We are always trying our best to make our products convenient for our customers. Here is a link for some simple things we can do to try to fix the connectivity issue of your hood: Range hood will not pair with cooktop or range: https://www.samsung.com/us/es/support/troubleshooting/TSG01203249/ To further assist you, please contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us You may provide this reference number (1144863504) to help our team pull up your information. Thank you for choosing Samsung. Have a great day. -Trisha-

rudyps
5 (9,999)

2022-06-29

Palm Springs, CA

5 (9,999)
[This review was collected as part of a promotion.] This range hood is beautiful! It's a well-built, quality product. I'm glad we made the purchase.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
1 (9,999)

2020-07-17

1 (9,999)
[This review was collected as part of a promotion.] only worked for 2 1/2 years terribly loud and repaurs costs outside of warranty is ridiculous
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-09-15

Samsung Cares

Thank you for your feedback! ^Ty

Alex
5 (9,999)

2020-11-13

Chicago, IL

5 (9,999)
[This review was collected as part of a promotion.] The range hood has an original design with proportional shapes. The 600 cfm is great too.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
bokfon
5 (9,999)

2020-04-16

San Jose, CA

5 (9,999)
[This review was collected as part of a promotion.] Easy to install. Template helps align it perfectly. Matches the rest of our applicances.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Drshaff
5 (9,999)

2020-08-04

Pa

5 (9,999)
[This review was collected as part of a promotion.] Very quiet on low mode. Lighting is perfect and works great removing steam and odors
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Coco
5 (9,999)

2020-10-16

Bay Shore NY

5 (9,999)
I bought this month ago and is fantastic . I would recommend this range hood.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ajaydivya
5 (9,999)

2018-11-01

Boston, MA

5 (9,999)
I really like it....its automated turn on Bluetooth feature is fantastic
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
DiamondDave
5 (9,999)

2020-10-20

DeFuniak Springs Florida

5 (9,999)
Bought an entire SAMSUNG kitchen suite for my new custom built house.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Nuvo521
5 (9,999)

2022-10-26

Los Angeles, CA

5 (9,999)
[This review was collected as part of a promotion.] I bought this a month ago and it looks beautiful and works well.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Luca
5 (9,999)

2021-09-27

Florida

5 (9,999)
[This review was collected as part of a promotion.] I brought this hood over a month and love it works perfectly.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-10-11

Samsung Care

We're happy to hear this! Thank you for your review. ^Pat

Nuvo521
5 (9,999)

2022-11-07

Los Angeles, CA

5 (9,999)
[This review was collected as part of a promotion.] I bought this 2 monts ago and it is beautiful. Works great
I recommended this product.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
21degree
5 (9,999)

2025-03-18

Rock Hill, SC

5 (9,999)
[This review was collected as part of a promotion.] Pan fried fish tonight and the hood sucked the odor out!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Marrr
5 (9,999)

2021-07-13

Middletown, DE

5 (9,999)
[This review was collected as part of a promotion.] I like the Smartview application control and the suction
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Chagz562
5 (9,999)

2021-03-24

LBC

5 (9,999)
[This review was collected as part of a promotion.] I bought this a month ago and am so happy that i did...
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
albertjh25
5 (9,999)

2020-11-06

Maryland

5 (9,999)
[This review was collected as part of a promotion.] I bought 3 months ago and I’m happy great product.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
JoeL
4 (9,999)

2020-07-29

Charlotte, NC

4 (9,999)
I purchased this hood and the Gas Cooktop NA30N7755TS/AA together. Both appliances work very well in standalone configuration. After considerable effort, I was initially able to pair the units (both BT and wi-fi) and establish a connection to SmartThings App that allowed me to use IPhone to start hood fan, control fan speed, turn hood light and timer on/off and monitor burner on/off. However, several days later, upon registering the products at Samsung website, I lost SmartThings app access to all feature controls except monitoring burner on/off. Tried deleting registered appliances and re-registering, deleting and reinstalling SmartThings app, even deleting Samsung account and creating new account with new email and password, all to no avail. SmartThings can still only tell me if a burner is on, hardly important! In short, the appliances themselves are top notch, but the feature I paid extra for, wi-fi control by way of SmartThings, is essentially useless. And since the Samsung website does not support efficient navigation to technical support via chat, phone or email inquiries, my overall satisfaction is reserved because I can't get the wi-fi to work as it initially did and there is no easy way to contact Samsung for technical assistance.

Features

2 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

1 (9,999)

User manual & downloads

User Manual

ver 1.0 | 8.08 MB

Jun 17. 2024

ENGLISH, FRENCH, SPANISH
Download
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