Top Load Washer ActiveWave Agitator | Self Clean 5.0 cu.ft.

White 5.0 cu.ft.
WA44A3205AW/A4

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Dimensions

Dimensions
  • Width

    686 mm

  • Height

    1117 mm

  • Depth

    744 mm

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Top Load Washer ActiveWave Agitator | Self Clean 5.0 cu.ft.
White 5.0 cu.ft.

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Highlights

The ActiveWave Agitator reduces the tangling of laundry with less vibration and less noise.

ActiveWave Agitator

Large 5.0 cu. ft. Capacity

Large 5.0 cu. ft. Capacity

Smart Care

Smart Care

Self Clean

Self Clean

Features

More speed, less energy

Highlights

The ActiveWave Agitator reduces the tangling of laundry with less vibration and less noise.

ActiveWave Agitator

Stop your clothes from getting tangled up and enjoy more peaceful washing.

The WA3000J has a capacity of 5.0 cu.ft. and can wash a large number of clothes, large comforters.

Large Capacity (5.0 cu.ft.)

Wash more in fewer loads.

A person presses the button on the digital control panel to select the washing cycle and temperature.

Digital Control Panel

Control your washing easily and intuitively.

Gentle clothes care

ActiveWave Agitator

Stop your clothes from getting tangled up and enjoy more peaceful washing. The special wing shape and size of the ActiveWave Agitator reduce the tangling of clothes around the pillar of the agitator. It also spins smoothly and efficiently, so it produces less noise*.1

Wash more at once

Large Capacity (5.0 cu.ft.)

Wash more in fewer loads – save time and effort. A large capacity of 5.0 cubic feet means you can fit more clothes into a single load, including big items like a king-sized comforter. So you can spend more time doing the things you love.

Easy to use controls

Digital Control Panel

Control your washing easily and intuitively. The Digital Control Panel includes a variety of options, so you can easily find the right setting. It also has a digital display that clearly shows the washing time. And the jog wheel makes it simpler and more intuitive to select a cycle.

Easy to troubleshoot

Smart Care

Easy troubleshooting from the convenience of your smartphone.* Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.2

Keep your washer fresh and clean Keep your washer fresh and clean

Keep your washer fresh and clean

Self Clean

Keep your washer fresh and clean with Self Clean technology. It removes dirt and odor-causing bacteria from the drum. It uses a combination of soaking, It will notify you every twenty wash cycles when it is time for a cleaning.

Closes quietly Closes quietly

Closes quietly

Soft Close Lid

The premium Soft-Close Lid closes safely, gently and quietly. A damper automatically reudces the speed of movement so the lid closes slowly and quietly.

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.3

How to measure

Specifications

  • Washing Capacity (cu.ft)

    4.4 

  • Drum type

    Diamond Interior Drum

  • Physical specifications & size

    686 × 1117 × 744 mm (27.0 × 44.0 × 29.3 inches)

  • Net Weight

    59 kg

  • Washing Capacity

    4.4 

  • Body colour

    White

  • Pulsator

    Agitator(PP)

  • Panel Display

    LED

  • Top Cover

    ABS

  • Cycle time (min)

    73 

  • ENERGY STAR® Certification

    No

  • Energy Consumption (annual)

    240

  • IMEF

    1.57

  • IWF

    6.5

  • Child Lock

    Yes

  • Drum type

    Diamond Interior Drum

  • Motor

    AC Motor (Spring Clutch)

  • Number of Soil Level

    3 EA

  • Number of Temp. Level

    5 EA

  • Progress Indicator

    Yes

  • Super Speed

    No

  • Spin Speed

    700 rpm

  • Smart Care

    Yes

  • Self Clean

    Yes

  • Soft Close Lid

    Yes

  • VRT

    VRT+

  • Water Level

    4 Levels

  • Cycle List

    Normal, Heavy Duty, Delicates, Bedding/Waterproof, Quick Wash, Deep Wash, Rinse+Spin, Self Clean

  • Number of Cycle

    8

  • Number of Option

    4

  • Option List

    Extra Rinse (Long Key), Child Lock(Dual Key), Smart Care (Dual Key), Spin Only (Long Key)

  • Net Dimension (WxHxD)

    686 × 1117 × 744 mm (27.0 × 44.0 × 29.3 inches)

  • Net Weight

    59 kg

  • Gross Dimension (WxHxD)

    750 x 1182 x 788"

  • Gross Weight

    62 kg

  • Voltage/Frequency

    120V / 60Hz

Reviews

Top Load Washer ActiveWave Agitator | Self Clean 5.0 cu.ft.

4.2

Recommended by 81% of customers.

Write a review
5.0 69%
4.0 11%
3.0 5%
2.0 4%
1.0 11%
Features 4.3
Performance 4.2
Design 4.3
Value 4.2
AI Functionality 3.6
AI review summary
  • Customers praise exceptional cleaning power and large capacity for bulky items and full loads
  • Many highlight remarkably quiet operation, even during spin cycles, compared to older machines
  • Reviewers appreciate intuitive controls, customizable water levels, preset cycles, and helpful end-of-cycle jingle
  • Several report strong reliability and continued performance after years of ownership
  • Some experience unbalancing issues during spin cycles and note longer cycle times than advertised
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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658 Reviews

Toxinman
5 (9,999)

2025-12-31

5 (9,999)
Works great, lots of room! Great product! Compartment for soap, fabric softner, bleach. See throught lid
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Y9test
5 (9,999)

2025-06-11

Rosemead, CA

5 (9,999)
[This review was collected as part of a promotion.] Really sleek looking for a white washing machine! I wanted a cheaper washing machine that can do all the important things and this one fits the bill! It has self wash and even a reminder on when you should use that function to clean the washing machine! I got the agitator version, because I have always used that version and never had any issue. The washing machine is simple to use - you have presets to choose from or you can adjust the settings as you see fit. You can select different water level in case you want to conserve more water, or if you want more water so that you can let the clothes soak. Lastly, we love the soft-close lid!
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Rich
1 (9,999)

2022-10-26

Pasadena, CA

1 (9,999)
longtime samsung customer with phones, tv's etc. i decided to try their washer/dryer. stay away from this washer! the washer is under repaired for the second time. brand new, came defective no hot water coming out of the washer. the technician replaced the computer board and the control console. how is that possible? 2 repairs in a few weeks. we had a kenmore washer/dryer for over 30years no issues until it finally gave out. samsung customer service was no help, all they did was read from the script. bought a brand new defective washer in repair twice already. stay away. samsung - stick with phones and tv's , washers are not your thing.
Originally posted on Samsung US

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-02

Samsung Care

Thank you for informing us, Rich. Kindly utilize the link below to help you with your washer. I have shared the user manual for your model to properly install the water hose to get a hot water supply. Turn to pages 20-22 for reference: https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf If you have further questions or inquiries, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145104457, to help our team pull up your information. Thank you for being a valued Samsung customer. Have a great day. ^Chrystel

PJInsider
5 (9,999)

2021-07-14

Chesterfield

5 (9,999)
[This review was collected as part of a promotion.] I am so happy with this washer. I really wanted to go back to a top load, just for personal preference and this ended up being the perfect one for my family. It is nice and big and fits very large loads which makes me quite happy. It cleans very well and our clothes smell fresh. There are plenty of different settings to use based on your load / preference. I love the glass top also. Not only does it allow you to see inside, but it also adds a touch of elegance to the look Lastly, the detergent/softener dispensers are conveniently located at the back of the top of the inside. Overall, great purchase and I would highly recommend.
Liz O
1 (9,999)

2025-01-01

1 (9,999)
I've had this washer now for 1 month and it's awful. It takes so much more water than my front loader to get the clothes all wet and all it does is push the clothes back and forth and doesn't seem to really do a decent job of washing. Clothes come out with the same stains as when they went in the washer. I called customer support today because I noticed that when I was washing with hot water the water was just warm and warm water was cold. I waited for the washer to fill and paused it to check the temp and I thought something was wrong with it. Was told that is how it is because of energy efficiency. What kind of crap is that?
Originally posted on Samsung US

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-09-25

SEA Care

We want to ensure your washing machine functions at its best, Liz O. Let us help you out. To address the issues with your washer. Click the links and the hyperlinks and watch the embedded video for tips. Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Clothes are not clean after washing in the Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ The washing machine fills with the wrong temperature water: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150833668, to help our team locate your information when you message us. Have a great day. -John

Kruger
1 (9,999)

2025-05-18

Long island NY

1 (9,999)
Less than 4 years of owning, we've had issues of dirty residue accumulating inside having to perform self clean sometimes 1 or 2 times a month and a constant issue of unbalancing. The machine slams itself over and over signaling an unbalanced load, pauses then has to repeat itself making loads take hours upon hours if it actually completes a load. We're currently looking into servicing the unit but I am suspecting after doing much research on the unit that it will be all for naught since reports I have read is that repairs do not last and are highly expensive. We're looking into replacement washers as well that are NOT Samsung.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-05-19

Samsung Care

Hi Kruger, Consistently having to step in during cycles and manage load balancing can understandably take away from the convenience a machine like this is meant to provide. Let us assist you. I have shared a Samsung link below that can help with your experience. The link has six checkpoints, with each checkpoint providing steps to guide you. You may skip checkpoint three as it is for front-load washers. Each checkpoint may provide a hyperlink for additional help. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Another link shared below is to help with the upkeep/cleanliness of your washing machine. As indicated therein, it is recommended to run a self-cleaning once a month. It would be best to go through the link and each scenario. The link has embedded videos that you can watch, as well as hyperlinks to visit for additional information. How to clean your Samsung washer: https://www.samsung.com/us/support/answer/ANS10003197/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149224865 to help our team pull up your information. Leo

Classical Carol
5 (9,999)

2024-01-21

Pennsylvania

5 (9,999)
[This review was collected as part of a promotion.] I love, love, love this Samsung washer! Stylish in white, quite affordable, easy to use with a great variety of settings. Especially appreciate the large tub with impeller that easily handles our large comforters with ease! And the coolest thing? A little happy tune ("Die Forelle" by Schubert, a real classical song) that plays once the wash cycle completes. It livens up my mood, making wash day happier, and more pleasant than standard harsh buzzers. Even our Airedale Terrier enjoys its melody! I've read where tune can be turned off, but why would you? I also own matching dryer with same perks and cute little tune. Kudos, Samsung.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lanie
5 (9,999)

2023-05-24

5 (9,999)
I bought this and the matching dryer a couple weeks ago, and I wish I'd gone with Samsung the first time. I've bought major appliances before, and I really needed an at-home setup. The first set I bought was a disaster, and not Samsung BTW, so I had to scrap it. We bought and picked this set up and installed it, and not only do the units get my clothes clean and dry, both the washer and dryer do a little tune to let you know your cycle is complete, not necessary for me but so danged CUTE!!! I am very very pleased with this purchase, even registering the products was a breeze. Have had other Samsung products, so I don't know why I didn't in the first place.
Originally posted on Samsung US
Katherine
1 (9,999)

2026-05-25

1 (9,999)
Samsung needs to issue a recall for these washers. The number of videos and complaints online is proof that this model does not work properly. The washer does not finish cycles, stops randomly for more than 10 minutes, and sometimes the water does not drain correctly. No matter how carefully you balance or sort the clothes, there is always some kind of issue with the washer. Model: WA45T3200AW/A4 Serial: 0HPM5DDY727847W Trying to get support is also extremely frustrating. The website constantly blocks you from requesting help by repeatedly asking you to sign in after clicking Live Chat, Support appliance type, and other buttons, only to be told to sign in again.
Originally posted on Samsung US
Response from Samsung:
2026-05-27

Samsung

Hello Katherine, We can see why consistent performance and dependable operation are important factors in building confidence over time. Washers are designed with built‑in safeguards that may pause or stop cycles when conditions such as drainage flow, load balance, or power stability fall outside expected ranges, helping support consistent operation and protect both the appliance and the load. This guide provides troubleshooting steps for drainage-related performance. https://www.samsung.com/us/support/troubleshoot/TSG10007110/ This guide provides troubleshooting steps for cycle interruptions. https://www.samsung.com/us/support/troubleshoot/TSG10007300/ If these steps do not improve the behavior, we can review this model more closely and help determine the next steps based on your unit’s details. Please keep this reference number for your records: 1152546242. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

MarkSiemerSr
5 (9,999)

2021-11-05

5 (9,999)
[This review was collected as part of a promotion.] If you really want to update your laundry room and your life this new wash machine will not disappoint. I have been using this wash machine for several months now and I have to say it’s a huge upgrade from my previous machine of 20 yrs, things have certainly changed. First of all, it’s beautiful and has a huge capacity so you can wash blankets and bedspreads. It is very simple and straightforward to use and has several cycles and water temperatures to pick from. The washer runs very quiet and cleans very well, it even has a cute little jingle at the end when its finished. Would highly recommend this wash machine and would love to buy a Samsung dryer to go with it.
Response from Samsung:
2021-11-10

Samsung Care

We strive to make out products better every day. Thank you for sharing this review with us. ^Pat

Unsatisfactory
1 (9,999)

2022-10-27

1 (9,999)
we bought this washer in may and i wish we never purchased it. it has ruined so many pieces of clothing by stretching out the collars and shirts turning. we now have to take our clothes we don’t want ruined to the dry cleaner. samsung has sent 5 technicians out and while we agree there isnt a piece of the machine that is broken, it is still causing damage to our clothes. we are so dissatisfied and asked for an exchange but they said we have to buy a new one!! i am never buying from them again. brand new shirts and dresses have been destroyed. customer service has been a nightmare and we wait on hold for over an hour.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-02

Samsung Care

Good Day, We appreciate you bringing this to our attention. We wish to help you in the best way possible with your washer. It’s important to consider the weight of each load you’re washing to get the best results when doing your laundry. You can learn more from this link below: https://www.samsung.com/us/support/answer/ANS00080262/ To help you from getting your clothes damaged, I recommend utilizing this link: https://www.samsung.com/us/support/troubleshooting/TSG01108628/ If you have further questions or inquiries, please feel free to get back to us via the following options for assistance: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145103980, to help our team pull up your information. Have a great day. ^Chrystel

Dissatisfied
1 (9,999)

2022-02-05

Sarasota, FL

1 (9,999)
i have had the washer and dryer for less than five months and i already have to have a service call. vibration reduction technology appears to be absent on my washer. the rinse and spin cycle keeps repeating so i have to turn off the washer than select "spin only" or the washer will run for hours. . my water bill has gone up $15 in one month because of this. and, now my pause button doesn't work on any cycle so i can't even stop the cycle to reposition the clothes to see if it will spin properly. a big piece of junk for an expensive price. and why doesn't the dryer have an internal light when you open the door?
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-04-26

Samsung Care

Hi there, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the washing machine taking too long to wash clothes. Usually, this is due to load size and cycle type are the best places to start solving any of these problems. Don't worry we will surely notate your feedback about this matter. I highly recommend checking on these basic troubleshooting steps: Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ Cycles and settings: https://www.samsung.com/us/support/answer/ANS00061937/ Recommended load size: https://www.samsung.com/us/support/answer/ANS00080262/ Please refer to this link for other basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/ To know more about the operational guide, please see pages 31 to 38. https://downloadcenter.samsung.com/content/UM/202101/20210125152754531/WA3200T_DC68-03850D-02_EN_CFR_MES_R.pdf Please use this link for regular maintenance of your washing machine: https://www.samsung.com/us/support/answer/ANS00030150/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/warranty/?model=N0021454 If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144442617 Thank you for choosing Samsung. Have a great day. -Trisha-

Arsenal96
5 (9,999)

2021-05-06

New York

5 (9,999)
[This review was collected as part of a promotion.] This washer turned out better than I had hoped for.  It's equipped with various settings to facilitate our different loads (small, large, delicate, etc.) It makes ways less noise than my last washer. The noise is faint even when in close proximity. Washer allows you to drop in last minute items even after load was started (you will have to give it a few seconds to unlock though). Most of its features are straightforward. Comes with a safety lock which is a great added layer of protection for when kids are around. Washer does a great job in ensuring there isn't excess water in loads which makes drying much faster. 
Wizard1690
1 (9,999)

2024-11-26

1 (9,999)
Less than 3 years old, the washer constantly shakes violently and then stops the wash cycle with an error of "Unbalanced". Even if you wash just 4 t-shirts it will give the same error. My floor is completely level and I've tried every resolution Samsung has suggested. After some research, I discovered that many other people have the same problem with this washing machine and the issue is caused by faulty suspension rods. After hundreds of complaints I'm not sure why Samsung wouldn't consider this a recall and fix the recurring issue. Getting this serviced would be at least the cost of a new machine. I own several Samsung appliances but this one is definitely a lemon.
Originally posted on Samsung US
Response from Samsung:
2024-11-27

Samsung Care

Greetings, We know how important it is to have a reliable appliance at home. Let us help you with your washer. Here is a link for troubleshooting steps for your washer that is showing error codes, kindly choose the one that matches and click the embedded words. Samsung washing machine information and error codes. https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147759948) to help our team pull up your information when you message us. Thank you. -Ricardo

pixxiestix
5 (9,999)

2020-10-13

Griffin

5 (9,999)
[This review was collected as part of a promotion.] I can not tell you how much I love my new Samsung Washer. It is by far and away the best washer I have ever owned. Let's start with the size. It is a perfect to fit in my small laundry area in my home, yet the capacity is great for even my larger loads because there is no annoying agitator in the center of the washer. The cleaning power is superb. Even my older dingy clothes that I will never toss (we all have that one favorite shirt and pair of jeans) even looked like they were almost brand new again. This washer is also the quietest one I have ever owned. You barely hear it as it is washing and spinning.
MAGGIE
1 (9,999)

2026-07-05

Florida

1 (9,999)
This washing machine is one of the worst I have ever encountered. You can barely fit two towels or a few light T-shirts inside. As soon as it starts spinning, it makes incredibly loud noises—so loud you’d think it’s about to explode. You might as well sit back and relax because you’ll be glued to it, worried it’s going to blow apart at any moment. It’s so bad that I feel like I’m risking my safety just by using it. Instead of making laundry easier, this model only causes stress and frustration. Interestingly, my friend has the same washer, and he’s had to buy a new one because the bad experience . Honestly, I’d give this product a zero rating.😡 I Will not recommend for anyone.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2026-08-03

Samsung

Hi MAGGIE, We recognize how essential your washer is for maintaining your household routine. Our team is committed to assisting you and addressing the concerns you've shared. We've included a resource below that may help. Please review the help article for washer noise and rattling concerns during the spin cycle. https://www.samsung.com/us/support/troubleshoot/TSG10007169/ Samsung really appreciates your business. Meneleo Samsung Care

ana873
5 (9,999)

2021-06-14

Katy

5 (9,999)
[This review was collected as part of a promotion.] I am absolutely in love with my new Samsung washer! it is sleek beautiful to look at and ,So simple to use and very quiet , my clothes does not get tangled at all and no vibration Whatsoever. I absolutely love that it’s digital and makes a cute beeping song when finished, all you do is press a few buttons and your all set. the feature that I really enjoy is the fact that you put the detergent inside the washer in a compartment separate from the clothes and you put everything together the bleach the fabric softener in the soap and it does everything on its own . It saves a lot of time and it’s fun to use. I Highly recommend and will definitely be purchasing the dryer very soon.
Mad Gma
1 (9,999)

2025-04-19

UT

1 (9,999)
[This review was collected as part of a promotion.] Problem from the start. Doesn't rince on normal cycle. Also don't put out any code for a problem but it had more than one issue. Always went to rince and spin when powered on, never did high spin cycle. Repair guy put in a new board which fixed other issues but still don't rince on normal cycle unless you use the extra rince and then does two complete rince cycles that takes forever and waste water. I'm not impressed. Took a week just to get an appointment for repair and no response yet when I told him still not working. I didn't pay that much to babysit a new one, could have done that with my old one 🤬
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-04-21

Samsung Care

Greetings, We know how frustrating it can be to have a washer not working the way it should be. Let us help. Here is a link for troubleshooting steps for your washer that doesn't rinse well; kindly click the embedded words. Clothes are not clean after washing in Samsung washing machine. https://www.samsung.com/us/support/troubleshooting/TSG01108627/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148841400) to help our team pull up your information when you message us. Thank you. -Ricardo

AMartz
5 (9,999)

2024-09-09

Virginia

5 (9,999)
[This review was collected as part of a promotion.] I bought this 2 months ago and very happy with my purchase. I was going from a very old 2000 basic washer and appreciate all the option on this washer. My clothes get washed thoroughly even in big loads. I don’t have any problems with wrinkles. I even have washed large bedding in it and it does a fantastic job! One thing I wish I had as an option was to get water from the washer. I’m used to a washing machine filling with the lid up… and of course this one the lid closes and locks and then the water starts. So if you want to dilute the bleach or anything you can’t from the washer. But besides that one technicality, the washing machine is amazing and does everything it claims to do!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Rinse Cycle
1 (9,999)

2025-06-01

1 (9,999)
Trying to get a viable solution to the rinse cycle issues I’ve been having with my new Samsung washer. The washer was 2.5 months old when I realized it’s not filling the tub for the rinse cycle, it either gets stuck and creates a burning smell, which shuts the entire machine down for 30 min or it spouts out two cups of water, drains and spins for 40 minutes. My customer service experience is less than satisfactory; 9 lengthy phone calls, 5 texts, 2 emails including video of what’s happening and they closed the ticket before providing a viable solution. Still trying to engage customer service to honour their first year warranty and find a solution. All trouble shooting has been done
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-26

Ivana Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Horrible Washing Machine
1 (9,999)

2024-07-31

1 (9,999)
This is the worst washing machine on the market. I can't explain how aggravating it is to see it rewashing things multiple times just because an unbalanced code comes up. Do not buy this washing machine. Go for another brand. Samsung is only good for phones. This washing machines shakes my entire house. I've tried multiple times to try and balance the soaking wet clothes in it and it still doesn't solve the issue. It has ran my water bill up a decent amount since switching from my old GE washing machine that sadly died after 18 years. Ridiculous and very very unsatisfied. I've only had it for 2 1/2 years but I'm even sure that the age of it doesn't matter. Low quality for a low price.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-08-01

SEA Care

Hi there, We are aware of the significance of having functional appliances at home. We're here to help you. Below is a link to help with your washer's unbalance error. For steps, see "Unbalanced Load Error." For more information, click on the embedded word "washer won't spin." This guides you through additional steps and a video linking to your experience. The washing machine displays an error code. https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code Here is a link to help your unit that keeps shaking and getting unbalanced. Click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial. Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016/#remove-the-shipping-bolts-from-washing-machine-front-load-only Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147396079) to help our team pull up your information when you message us. Thank you. -Kimberly

CindyT
5 (9,999)

2021-06-29

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] Had a brand name machine that was only 5.5 years old. Needed repair as it turned out the Company was on its 13th revision for part and cost was not worth it. Repair person said to find a machine with an actual agitator. I found this one and even though I researched its worthiness and features i was pleasantly surprised to find how great the features are and the loads this machine can handle and still clean thoroughly. It has a self clean option in which you do not need to use any special product, just hot water, nice! When dryer goes which may be soon i am purchasing the mate to this machine.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
disgusted customer
1 (9,999)

2022-11-16

Santa Maria, Ca

1 (9,999)
Worst machine I have ever owned. It does not get the clothes clean, doesnt cover the clothes with water during the wash cycle and they clothes never move! It agitates but nothing moves! my clothes continually come out smelling like dirty wash water, even after doing them a second time on rinse and spin only, and when I do this after it fills up you can see the suds, dirt, cloudy water! There are other issues I dont even want to mention it just keeps getting worse. It was the worst decision I ever made to purchase this washer. I am stuck with it because I cannot afford to buy another machine
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-11-21

Samsung Care

Greetings, We want you to enjoy your washer at home. We're here to help you make your laundry experience better! Get cleaner clothes with your washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01108627/ https://www.samsung.com/us/support/answer/ANS00084866/ To make adjustments to the water level, please refer to the link below: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water Below are steps you can take to eliminate odors from your laundry and prevent them from coming back: https://www.samsung.com/us/support/troubleshooting/TSG01108629/ To get the best results when doing your laundry, it's important to consider the weight of each load that you're washing for better performance: https://www.samsung.com/us/support/answer/ANS00080262/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145169088, to help our team pull up your information. Have a great day. ^Chrystel

Avoid
1 (9,999)

2023-08-20

1 (9,999)
We bought this as a replacement, by far the worst appliance decision we have ever made. I would give it less than 1 star if I could. Often gets out of balance despite checking to ensure level and everything else imaginable (full load, half load). The default feature when it is out of balance is to throw a code then restart the cycle to dump an additional amount of water. Always occurs when it enters the spin cycle, hence it is starting over. This continues over and over wasting a lot of water. I would never recommend buying this washer, you cannot set it and forget it, might as well wash clothes by hand with the amount of attention we have to give this was washing machine. Avoid at all costs.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-08-22

Samsung Care

Greetings, We want to let you know that we hear your concern and see your point about the washer. All we want is to get you assisted. To help you with the unbalance and for the wash cycle that never ends, I have shared a helpful link below. Please click all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01000997/ As a supplement to the link above, here's another link for a possible reason for being unbalanced. https://www.samsung.com/us/support/troubleshooting/TSG01001016/ Please feel free to reach us via the following options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146184505, which will help our team pull up your information. ^Rainly

crmarvin
2 (9,999)

2025-01-05

2 (9,999)
I bought this less than 4 years ago, and it has started making an awful grinding noise whenever the drum spins. Sounds like there is failing bearing. It is so loud, that even with it behind a door, and on the other side of the house, it is deafening. Samsungs official support pages all assume any unpleasant sounds are because you installed it wrong, and as such there is no guidance on how to figure out which bearing is bad or how to replace it. Washer worked fine until recently, but this is less than a year after the 3 year extended service contract expired. Talk about planned obsolescence.
Originally posted on Samsung US

Features

3 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-01-06

SEA Care

A washer is one of the household's most relied appliances, crmarvin. Let's ensure your unit is in tip-top condition. The link below will help you address the noise from the washer. You can learn more by checking the hyperlinks and watching the embedded video. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you need more assistance with the washer, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148087126) to help our team pull up your information when you message us. Have a great day. -Ernest-

Sjean34
2 (9,999)

2020-10-29

Dallas, TX

2 (9,999)
our previous samsung front load washer broke down after 9 years and we got this one. i am very disappointed that the pet hair that was eradicated with our last samsung front load washer, now appears to be caked on the clothes after a wash is completed on this new top load washer. to add insult to injury, i now have to dilute the fabric softener when pouring it in the bin and the previous samsung front loader did that for us. not as easy to poor the detergent and softener in as the front load washer either. just in a weird spot. front loaders had everything accessible in the front where this is under a lid and components.. someone with an unsteady hand could definitely spill it all over.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2020-10-30

Samsung Care

We appreciate you for taking the time to tell us about your experience because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of Samsung. ^Pat

PointView
3 (9,999)

2022-07-28

Livingston, Tx

3 (9,999)
[This review was collected as part of a promotion.] I bought this washer November of last year. This model is a 4.5 cu. ft. and it’s big enough to fit two loads. I’m 5’3”and I do tippie toe to get to the bottom of the washer. I don’t see use of its agitator to wash clothing but works to detangle clothing when washer has a full load. The best about this washer that I love is the faucet for pre-stained clothing and bleach dispenser. The bleach dispenser really well on white clothing that leaves clothing really white. I gave this washer a 3 Star because I don’t find use of features like the detergent dispenser and softener dispenser as well.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-08-09

Samsung Care

Hi PointView, Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We understand that you couldn't maximize your experience with the features of this washer. To learn more about the product, you may click the link for the owner's manual and see page 38. https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences: https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/ Cycles, settings, and features on your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00061937/ The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime. https://www.samsung.com/us/support/answer/ANS00030150/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4 If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144779851 Thank you for choosing Samsung. Have a great day. -Trisha-

Marigold1102
5 (9,999)

2021-07-06

Urbanna

5 (9,999)
[This review was collected as part of a promotion.] I'm loving my new Samsung Washer! It is so nice. It is a large capacity washer. My old washer was loud, and shook when it was on the spin cycle. This washer is so quiet compared to that old one. It has Vibration Reduction Technology+ and ActiveWave Agitator that helps reduce noise and vibration, which is wonderful. It has a see through top also. It cleaned all my clothes nicely, and even played a tune when it was finished washing. It had several different settings to pick from for different size loads, and more delicate loads too. I as m really impressed. I recommend this Samsung Washer.
DianaM
3 (9,999)

2026-09-08

Bloomington, IN

3 (9,999)
I am not sure what to think about this washer. It is hard to get the loads balanced. The instructions about water level are confusing. (I have downloaded the instructions!) I don't like the way is twists the clothes after spinning even on the delicates cycle. It doesn't seem to have a "water level auto sensor " even though it shows on keypad. I had a front loader before but had so much problem with the mold on the rubber seal and in the detergent drawers. That was why I went with a top loader this time. So far I really don't like it. No too happy about that.
Originally posted on Samsung US

Features

2 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

2 (9,999)

AI Functionality

2 (9,999)
Dale
1 (9,999)

2022-11-26

1 (9,999)
we originally purchased this washer in may 2021. within a couple months it started making a cranking, plastic gear grinding type sound. in sep 2021 the first repair was done to replace the clutch motor. by nov 2021 the same noise was back. the clutch motor had failed again. we were offered a replacement unit. we took delivery of that in dec 2021. by mar 2022, the same noise on the new unit was present. in jun 2022, the clutch motor was replaced. by oct 2022, the noise was back yet again. needed a new clutch motor. it is evident through a documented and repeated history, that the clutch motor itself is faulty or these units are designed in such a way that they make the clutch motor fail prematurely.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-12-01

Customer Care

Hi, Dale thanks for letting us know about your Washer, and we understand that it is essential to have a working home appliance at home. It appears that you have gone a lot and replaced the product, and you are still experiencing the same as before. Let me share this link with you, hoping it will fix the problem. Samsung washing machine is noisy https://www.samsung.com/us/support/troubleshooting/TSG01001985/. In case this won't help, we have the following channels where you can contact us. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1145205751) to help our team gather your information. Thank you for choosing Samsung. Have a great day. ^^Ross

Carrie
3 (9,999)

2022-03-10

The Villages, FL

3 (9,999)
the machine i have, on the normal setting, does not fill with water on the rinse portion of the cycle. service has been efficient and boards have been changed. but the problem exists rendering the normal setting useless. tech support has not identified any error codes. therefore i believe this machine has a design flaw. i was told "just don't use that setting". however that setting is appropriate for most loads of wash. and i paid for a machine with 6 wash settings not 5. this is an excellent machine i am pleased in every way accept for not being able to use the preferred setting. if i could use normal the rating would be 5 star! at this point i would not recommend a samsung washer to anyone!
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-04-18

Samsung Care

Hello Carrie, Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung washer does not fill with water on the rinse cycle portion of the cycle. We apologize for the inconvenience this has caused you, especially since you're unable to use one of the washer settings. It's not the experience we want you to have with one of our products, and we're here to help. Attached are the links to the troubleshooting guide you can try when your Samsung washer has water fill issues. https://www.samsung.com/us/support/troubleshooting/TSG01203005/ I've also included a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4 For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144413834 -Angelica

Sorry customer
1 (9,999)

2026-01-08

1 (9,999)
I bought this washer in Aug 2022 for 939.55. I liked how quietly it worked. I was not pleased with how it did not get clothes clean. Hair left on clothing, black clothes often showed soap residue. I only used about tablespoon of detergent per large load as recommended. the worst was when it started leaking black oil drops on my clothing, randomly. Warranty is done. Calling Samsung has not yet resulted in a solution. my local repairman quoted @ 400 for repairs on a machine I paid @939. for. He said do not buy Samsung anything. i have a sample photo but cannot insert in this post.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello, We are sorry to hear that you're experiencing challenges with your product. We would love to connect with you to discuss your ongoing ticket. Please provide your ticket number/reference ID to our 24/7 live chat experts at www.samsung.com/ca/support/live-chat-support for assistance. Thank you, Samsung Customer Care

Brownspride14
5 (9,999)

2020-10-09

Norwich

5 (9,999)
[This review was collected as part of a promotion.] I’ve had many washers over the years and I have to say that this Samsung washer, I am really impressed with. I love that it doesn’t have an agitator in the middle which make the capacity so much more than other washers. I can do huge loads of laundry in one single pop! The clothes come out smelling fantastic and feel that they’re nice and clean. I like that you can add fabric softener and bleach in separate sections that drip over your clothes slowly. It isn’t too loud either and it plays a nice little tune when the cycle is over. I would highly recommend this washer!
Dave Henfrey
1 (9,999)

2026-07-24

1 (9,999)
Absolute garbage, washer lasted 19 days before breaking down. Warranty call for service, however scheduled 9 days out for repair. Never buy another Samsung product again.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2026-07-25

Mazin Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Top Load Washer with Active Wave Thank you, Samsung Customer Care

Rico
5 (9,999)

2021-08-31

Texarkana, TX

5 (9,999)
i bought this washing on 8/27/21 and i must say i love it; it is easy to use and love that it is quiet and love the sound it makes when finished. i love all the features. so far - i don't any issues since i have only had for 5 days so far. my only issue right now was trying to register the product - but i just called them and they register the product for me. no pictures or videos at this time - i am in love with this washing machine. my whirlpool lasted me 23 years and i hope this samsung can and will last me about this same time. being a single retired army vet - i cannot be buying washing machine every 6 years. so i am praying that it will last at least 20 years!!!. thanks for allowing me to post my review.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-09-01

Samsung Care

Always a pleasure to hear from our customers. I hope you are able to enjoy your washer for a long time. ^Pat

ckjnbrown
5 (9,999)

2020-09-02

Norwich

5 (9,999)
[This review was collected as part of a promotion.] We’ve always had top washers with agitators in the middle so this was quite a change! A change for the better! This washer is amazing! It holds so many clothes in one load! I was even able to wash my giant king sized comforter with no problem at all. It came out so clean and smelling fresh. No more running it through 2-3 times after taking it out to rearrange. It has many options and water levels to choose from. I love the spot to pour in the fabric softener and liquid bleach if needed to that it is distributed evenly. I would highly recommend this washer!
Elev43
5 (9,999)

2021-12-15

Mcdonough

5 (9,999)
[This review was collected as part of a promotion.] love my new Samsung 7.2-cu ft Electric Dryer. It has a great control panel with lots of drying options. It offers 8 preset drying cycles and 4 temperature levels to suit your laundry needs. The control panel is easy to read and has LED indicator lights. My favorite is the Sensor Dry! This is helps me not over dry my delicate work clothes. It has a huge drying tub (7,2 cu) so my sheets and blankets and loads of jeans and towels fit and dry very well. I do not have to run the dry cycle more than once. Another feature I like is the lint filter indicator light letting me know when it is full and reminding me to empty. It plays a wonderful tune medley when the dryer is finished which is so much better than an annoying buzzer.
ErtanCanada
1 (9,999)

2025-10-27

1 (9,999)
First year was ok but it started making too much noise now everytime it works. Not recommanded.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-11-06

Customer Service

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you!

Anonymous
5 (9,999)

2025-09-15

Belgium Wisconsin

5 (9,999)
[This review was collected as part of a promotion.] I researched a lot of different washers and dryers via phone calls to different companies. They assured me that they were the best price and no one else could beat them in their price range. What lies they all told me. I'm so happy to be to be a part of the "Costco" family. They had the best prices that no other company could compare their prices to. The best part of the washer and dryer I purchased, was the time frame I received my appliances, how quickly they were set up, and best of all, the features when the washer and dryer both shut off. You know when the cycles are completed when they play a cute song at the end. So happy with my purchases, and the communication I received all the way around with everyone involved.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
FrankA
3 (9,999)

2025-05-20

3 (9,999)
Great Performance, VRT Plus is a Great Feature, had other brands and they shook all over the floor. Put this one in a ‘washing machine pan’ , and really no problems. I’m ready to purchase a new Samsung, will be my third. They last 5-7 Years that’s it. This one heavy rust around the soap tray. Hope Samsung remedy this issue, maybe with Polymers or SS above the Tray. Getting a new Samsung Dryer too. There the same Good performance, (Very Dusty), but does the job. Changed a pump on the washer, easy fix, part was available. If it wasn’t for the rust I would keep it.
Originally posted on Samsung US
Response from Samsung:
2025-05-21

Samsung Care

Hi Frank A, It's clear you've had a strong experience with Samsung appliances, especially appreciating the performance and stability of the VRT Plus feature. It's great to hear your washer has held up well over time and that even a repair, like the pump replacement, was straightforward. Your suggestion for more durable materials is valuable—feedback like yours helps shape future improvements. With your clear understanding of what works, your next Samsung appliance is sure to build on that positive experience. Leo

Jessica
1 (9,999)

2023-10-04

Texas

1 (9,999)
This is by far the worst appliance I have ever purchased. Have owned this machine for about a year or two and it has almost immediately stopped working as soon as the warranty was up. It constantly unbalanced for even the most normal laundry loads. Opening the lid once it unlocks, and moving items around to rebalance does not fix the issue. Each time you attempt to fix, it goes back to the rinse cycle using more water, which is expensive where I live and we have quotas in what can be used each month, only to be unbalanced again. In the end, you have to pull sopping wet items from the machine and allow them to air dry, or take hours to dry in a dryer because they are so wet. The issues make doing laundry a multi day process.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-10-05

SEA Care

We understand how this experience has impacted you, Jessica. We are here to help you get your washer back on track. To receive helpful tips to rectify your washer's concern, please click the links and hyperlinks and watch the instructional video. To run a calibration to ensure accurate weight detection, kindly turn to page 27 of the washer's user manual: https://downloadcenter.samsung.com/content/UM/202306/20230630150436152/DC68-03850D-06_IB_WA3200T_EN_CFR_MES_R_230628.pdf Install a Samsung washing machine in your home (See level the washing machine): https://www.samsung.com/us/support/answer/ANS00051342/ The best laundry load size for your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00080262/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146370053) to help our team gather your information. Have a great day. -John

saintcloud7
5 (9,999)

2021-08-20

Pottstown

5 (9,999)
[This review was collected as part of a promotion.] Samsung 4.4 cu. ft top load washer with active wave agitator really cleans your clothes. The only thing that was funny was that my wife is short and she can’t reach all the way in to get the clothes that are washed, she has to use a stool. We love this washer, it chimes when done washing. Has many options on it and self cleans when put on the proper cycle. It lets you know when it’s recommended to do a clean. So be sure you have a hot water hook up, cause it will not work for those who don’t ,to only do the cleaning cycle. It holds a large amount of clothes , so we are able to get our laundry done quicker. The count down timer is awesome, cause I can plan to do something and come back in time to put it in the dryer when done.
Response from Samsung:
2021-09-08

Samsung Care

"Cleantastic" I love that word! Thank you for sharing this review with us. ^Pat

AllWashedUp
1 (9,999)

2021-01-20

Mesa, AZ

1 (9,999)
samsung's smart washer automatic temperature control (atc) doesn't know the definition of hot water. there's no way to override atc, either. "..in those regulation cycles, hot temperature is similar to acceptable adult bath-water temperature." -user manual no adult would take a bath in that water. if i want warm water, i would select warm water. the only way to get enough hot water into the tub is to turn off the cold water supply. if this information was disclosed at the time of purchase, i would not have bought this washer. $600 is down the drain.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-01-21

Samsung Care

Thank you for bringing this to our attention about the hot water issue. We value your feedback in order to create better experiences for our customers. In order to resolve this concern, please feel free to reach out to us using one of the following methods. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 114287091

Kendra957
5 (9,999)

2021-06-03

Morgantown

5 (9,999)
[This review was collected as part of a promotion.] I am loving this Samsung washer! If you have a bigger family like me you do a lot of laundry. So far this washer has held up to the chaos. It doesn’t look very big when you open it but when you look inside there is so much space! I always worry about washing blankets but this washer can definitely handle the task. After using this washer for a while longer I am still satisfied with its performance. It has handled every load I’ve washed. I haven’t used the auto sensing because I feel like it doesn’t give enough water for some loads but overall it’s great!
Joey
5 (9,999)

2024-01-25

5 (9,999)
[This review was collected as part of a promotion.] Samsung didn't disappoint During a time when "One thing after another" was happening I was limited financially and didn't have many options. I purchased this washer and I'm glad I did. I needed a washer that wasn't going to break the bank, yet still be a reliable washer, modern technology, that I can continuously use and count on for years. This Washer is easy to operate, there has been no confusion on what does what. No complicated menu's. Load can start as quickly as 2 - 3 buttons pressed. Washer is quieter than the average washer, more so than any washer I've used. *Easy to use & understand *Noise level is significantly low *Every load comes out clean *Transparent lid to watch it in action Best washer for my money hands down.
Originally posted on Samsung US
Hidrix
5 (9,999)

2022-08-12

Clermont

5 (9,999)
[This review was collected as part of a promotion.] ,I keep my clothes very clean, the white that my husband uses at work he washes very well, and my little son's clothes do not damage them something that I liked was the washing time in a large load its time is a little more than an hour before it lasted almost 2 hours in a single load and with few clothes, the placement of liquid soap and fabric softener is much better since finishing washing leaves it clean without residues is something very favorable the sound when washing is very little that is a good point in its favor, with the rest I am happy.
Dipti14
5 (9,999)

2020-10-05

5 (9,999)
[This review was collected as part of a promotion.] Samsung top load washer is super spacious for those heavy loads. A bed set including sheet, pillow covers and the blanket easily fits in reducing number of cycles. There are plenty of options to choose from for short cycles, for delicates, and for heavy loads etc. the dial is super intuitive. Self clean feature is excellent keeping the machine away from the build up etc. I loved the feature where you could choose the level of water and the temperature of the cycle. Overall, Samsung is a durable product line loaded with features and elegant looking.
chimesflee
5 (9,999)

2021-05-13

Pottstown

5 (9,999)
[This review was collected as part of a promotion.] My clothes haven’t felt this clean in a long time. You can definitely tell the difference compared to my older washer. I really like the feature of the count down for when the loads done. The cutest thing is it plays a neat tune to tell you it’s down. This model you can see through the lead and and watch it wash if you’d like. The detergent dispenser is in an inside tray as are the softener, my last one didn’t have that ,so I really like that. There’s so many options on this baby that it’s so worth the buy , you will not be disappointed. The lid won’t slam shut like others, it closes softly when you go to close it. Heavily soiled clothes even come out cleaned.I even purchased the matching dryer since I was so happy with this Samsung washer.
Leisha1
5 (9,999)

2021-09-30

Mesa

5 (9,999)
[This review was collected as part of a promotion.] Easy to use. I love that i don't always have to check on my machine to find out when it finish washing my clothes. It provides a timer. It doesn't make any noise. It holds more clothing than my other washing i had before. Does quick wash for smaller clothes and also i have an option to deep clean my washer. It also doesn't shake very loud when its spinning. It washed my clothes really great and i have areas to place my detergent and softner instead of having to put it all in one area. Also lets me know how much i would save using this product.
Response from Samsung:
2021-10-01

Samsung Care

Thanks for sharing. I would recommend checking the washer if it is balanced. ^Pat

Roddy
1 (9,999)

2022-07-23

1 (9,999)
this by far is not a energy efficient washer. the time it takes to complete a load is ridiculous if the load becomes un balanced. i've spent several weekends wasting time washing clothes due to that. that's not the main kicker, it'll actually start itself over to go back thru the whole cycle again. i didn't buy a washer to end up taking my clothes to the laundromat i brought it to wash my clothes in the convince of my home. i also didn't buy to see an increase i my utility bill. it's a piece of garbage. not worth the price they're asking.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-07-26

Samsung Care

Hi Roddy, Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We understand how important washers are, especially if we do some laundry during our busy schedules. We apologize for the inconvenience of the washer completing the cycle. Usually, you can resolve the unbalance by using the recommended load size guide. Don't worry will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences: https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/ Cycles, settings, and features on your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00061937/ The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ Samsung washing machine won't spin or won't stop spinning: https://www.samsung.com/us/support/troubleshooting/TSG01000997/ The washing machine displays an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002001/ How to properly reset your Samsung washing machine: https://www.samsung.com/us/support/answer/ANS00087882/ You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime. https://www.samsung.com/us/support/answer/ANS00030150/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4 If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144734277 Thank you for choosing Samsung. Have a great day. -Trisha-

MeMeMe
2 (9,999)

2025-06-30

2 (9,999)
I have this washer 5 days and when it starts to wash it just continues to make a grinding noise. Such loud grinding noise. And it continues. I asked home depot where i bought it. And two of the ladies that work there said this was so for them to. They had this washer. Loud noise and they just said they close the door so they do not hear the noise. I feel it should not make this sound at all. So far keeping an eye on this washer. Please let me know if it is suppose to make the awful noise. Of my past 2 washer I own, Never made a sound.
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2025-07-01

SEA Care

Hi there, Our goal is to ensure that your washer is functioning at its best. Let us help you. To rectify your washer's noise concerns, click the link and the hyperlinks and watch the embedded video for tips. Samsung washing machine is noisy (Please choose the best that describes the sound that you are hearing): https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number 1149802840 to help our team locate your information when you message us. Have a great day. -John

laundrymom
1 (9,999)

2024-10-06

1 (9,999)
I’ve had this washer for less than 4 years and the suspension rods are completely shot — I have to redistribute the load several times, restart the spin cycle several times, and practically offer a sacrifice to the gods to get the load to finish. I would love to repair with new suspension rods, but genuine manufacturer’s rods would cost MORE THAN THE WHOLE MACHINE. I’m so tired of planned obsolescence. Don’t buy this machine. I’m off to search for a washer that will last more than 5 years….replacement parts should make $$ sense to get!
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-10-07

SEA Care

Hello there, Thank you for choosing Samsung for your washer needs. We're saddened that you decided to look for a different washer because you do not want the suspension rod to be repaired again. We would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. ^Camille

WishyWashy
4 (9,999)

2021-08-31

El Cajon, CA

4 (9,999)
seems to be a very good machine. i’m sure it will not last like the 30 year old washer it replaced. i like that it determines the amount of water to use and that it doesn't have an agitator taking up room inside. the installers left much to be desired. they did not use the drain hose guide, nor did they suggest removing the drain pan underneath so the washer could have more room behind the machine. the hoses are coiled up behind the machine, which i don't think is correct, and they simply zip-tied the drain hose to the water hose. they also messed up one of the doors of the closet the machine is installed in and now the doors will not close. they seemed more interested in getting done instead of spending time to make sure my washer was installed properly.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-09-01

Samsung Care

Happy to hear you like that washing machine. If you need assistance with the door. You can try contacting us. ^Pat

workerbee
1 (9,999)

2025-09-13

1 (9,999)
Clothes come out with dry patches that haven't been washed. I think it's because the machine spins as it is filling, causing the clothes to bunch up tightly. I have tried with very small loads of clothing and maximum water fill, and clothes still have visible dry and smelly patches. I hate this washer. I would leave 0 stars but the review won't let me.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-27

Martin Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Sillyleo
4 (9,999)

2021-03-19

4 (9,999)
it was very difficult to find a washer that allowed water level selection. this one does. however, it is not at all good at handling blankets or towels, even when settings are adjusted as recommended in the manual. the machine gets unbalanced easily and uses extra water plus extends the cycle. sort of defeats the purpose of having such great capacity! i also didnt think that any machine would come without a way to turn off the end of wash chime but this one does not allow you to turn it off...and it is a full song, not just a brief chime. makes running the washer at night almost impossible since thr likelihood that it will wake someone up is high. there is also no volume control. but for the price and the ability to choose water level, i will keep it as 4 stars.
Originally posted on Samsung US

Features

3 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
fznz7984
5 (9,999)

2021-06-01

Dallas

5 (9,999)
[This review was collected as part of a promotion.] I received this amazing Washer at a very deep discount in exchange for an honest review. First of all, the price I paid can't be beat for a brand new washer! I absolutely love love love this washer! This washer is very easy to use. The soft close lid is an amazing feature as well. The washer is very quiet and does not shake or vibrate during the wash (vibration reduction technology, amazing!) and spin cycles like normal old bulky washers do. This washer gets our clothes super clean and they dry quickly. There are many preset cycles to choose from. I used the deep wash cycle, warm water, high water level. It also spins and balances itself at the beginning of the cycle for correct water level. At the end of the wash, the washer plays a cute melody. 1000% recommend!
tddrakur
1 (9,999)

2025-08-02

Bryan, TX

1 (9,999)
I have had this washer for about five years. It is the biggest piece of junk that I have ever dealt with. It constantly has the load out of balance so it errors out. I tried to wash three small blanket tonight and never got them balanced enough to spin. I think there is a defect in the design that causes it to stay out of balance. I may get one load out of four that actually goes through the entire wash cycle without my rearranging the load. I recommend anyone wanting to buy a new washer to run from this model. I have also gotten no real help with service. They just read off a script and try to send a team out to work on it. The next person who comes out to look at this washer will be the one to haul it to the junk and bid it goodbye. I absolutely hate this machine!
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-08-04

Samsung Care

Greetings, It’s clear you’ve put in a lot of time and effort trying to get this washer to work properly. While we understand that may not make up for the ongoing frustration, we’d still like to offer a more direct way to get support. If you’d like, you can schedule a technician to take a fresh look at the machine using the link below: Repair Services: https://www.samsung.com/us/support/service/ If you'd prefer to set up the appointment through us, we’re also available to help through the options listed below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150240281 to help our team pull up your information. Leo

THolgersen
5 (9,999)

2020-10-14

5 (9,999)
[This review was collected as part of a promotion.] I am very happy with this washing machine. The drum holds a lot of clothes. I now only do two loads of laundry a week for myself, instead of three. Heck, my queen size comforter fits in it. It also works rather quickly, so I'm not spending all day washing clothes. I'm a little disappointed in not being able to soak items like I used to in my old machine. It's not a major issue compared to how much better my clothes come out in the regular wash cycle. The little tune it plays when the cycle is done is kinda cute too.
HateIt4ever
1 (9,999)

2025-06-18

1 (9,999)
I didnt think it was possible to have so much distain for a appliance. I went from a old school washer to this one. I took a top load to be able to soak my white clothes. The washer will not work if the lid is open. If the turn off the washer and on again, it will remove the last water that was in it instead of continuing the washing. It is so wasteful. The most annoying features, the sound! It is impossible to turn the volume down or off. Whenever the process is over, there is a 30 seconds song! I hate it so much.
Helpful?

Features

1 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-25

Samsung Support Team

Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

BillieJo
5 (9,999)

2021-12-18

5 (9,999)
pros: - feature rich: more options than any washer we’ve had - cleans well: even quick wash + mid water level + light soil - soft-close lid: just like on our toilet! - spins: it hasn’t unbalanced once even with huge towel loads, and makes clothes dryer than ever cons: - leveling: see pages 24-25 in manual before doing anything. - auto water level seems to use way too much water, making cycles really long. fortunately, you can change a setting and see how much it adds/subtracts from the cycle time. - height: no floor model was available to see if my wife would fall in reaching for thing at the tub bottom. it is 2+ inches taller than our old unit, which has required adjustments like moving laundry supplies away from behind the unit to where we both can easily reach them.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ChadMcg
4 (9,999)

2021-07-26

Morgantown

4 (9,999)
[This review was collected as part of a promotion.] I will start off by saying this is a very nice washer with nice features! I was skeptical about buying a Samsung washer especially a top load but I am glad I did it definitely have saved me on my water bill and also has saved my clothes keeping them nice instead of tearing them up like my last washer . I really like the quick wash it's all I usually use but i have tried the other options and they work great it's not to loud it does have a little vibration when spinning out but what washer doesn't atleast I haven't found one. The only thing bad so far is if u wash a big blanket that soaks up water easily it will Throw it off track so I learned put it on auto when you wash big blankets. Other then that it is a great washer . Samsung definitely upped there game on this one .
Response from Samsung:
2021-09-21

Samsung Care

We try to improve our products with the feedback we receive from our customers. Thank you for sharing your feedback with us. ^Pat

Anonymous
5 (9,999)

2020-09-03

Fairfax

5 (9,999)
[This review was collected as part of a promotion.] The top load Samsung washer is a super powerful machine with options such as normal, heavy duty, bedding, deep wash, quick wash and self wash. It is deep enough and has a great capacity reducing the number of cycles each week. For a family of four, I used to run four cycles each week and with Samsung I am done in two cycles. I also love water options of high, medium and low if you are trying to conserve resources. The temperature options are great too, I love the eco option for gentle temperature. The machine is great for delicates too with shorter cycle time. I love quick wash option too for smaller loads. The interface is super intuitive as I didn’t have to read the manual and figure it out. The self clean feature is great. I recommend using this option at least once a month.
Kluchis
5 (9,999)

2021-07-26

ROSENBERG

5 (9,999)
[This review was collected as part of a promotion.] I am in love with my new washer, have never had one of this in the past. Is a good washer that I would highly recommend to all my family and friends. Leaves your clothes very clean and is amazing. The ActiveWave agitator and vibration is amazing since you can't hear the sound on the machine. Is not loud as the one I used to have. I have tried all the different settings but I love the deep wash and delicate as I have kids. I can fit more clothes than before. Would definitely like to try for a Samsung dryer.
Response from Samsung:
2021-09-17

Samsung Care

I'm happy to hear how much you are enjoying the features. ^Pat

daveber
5 (9,999)

2020-10-05

5 (9,999)
[This review was collected as part of a promotion.] I like the big tub of the washer with no middle agitator. It allows me to put a lot of clothes in at once. I also like the automatic water level feature so that the washer uses just the amount of water needed for each load. I also, like the clear lid so that I can see inside the washer while it’s working. Another feature I like a lot is the timer shows exactly how much time is left in a load. This washer takes a little more time to complete a load than my old one, though everything always comes out clean.
Not happy
1 (9,999)

2024-05-29

GA

1 (9,999)
After exactly 3 years I can't use the washer. It will not complete the spin cycle. Shakes so bad and the drum has dropped significantly. I had the suspension rods replaced, but did not fix the problem. I am a grandmother raising 2 grandsons, 1 with special needs. I can not put more money into it and I can not get a new washer. This has kept me up at night and brings me to tears. A washer should last more than 3 years! I bought a new set just for the reason it would last longer. But here I am, no washer!
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-05-30

Samsung Care

Hi there, We can feel the frustration you have with this washer. We are here to help you in any way we can. We recommend checking the resources below for steps to take when the washer is shaking. Please watch the video and kindly click on the embedded words for more details. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147189469), and it will help our team pull up your information. ^Rodel

Retired in Killaloe
3 (9,999)

2021-08-30

3 (9,999)
I just got my washer on August 26, 2021. I let the machine set the water level as indicated in the manual, it defaulted to HIGH. For a load of towels, etc. the water level was ok, covered the load. When it got to the Rinse cycle, there was only about 1 inch of water and it started to empty after only a few minutes. Why would the washer only bring in that little amount of water for a Rinse? What should be done to correct this problem? Other than that I do like the washer but I need help on this, please.
Helpful?

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-08-30

Operations

Hi Retired in Killaloe, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) Thank you.

lisa4902
3 (9,999)

2020-12-21

Peoria, AZ

3 (9,999)
i like that this is so much quieter than my last washer, but it just doesn't spin the clothes dry enough. there is no way to add an extra spin cycle either. now i have to dry my clothes twice as long in the dryer. i'm seriously considering returning it if it's possible. the soap dispenser is in an inconvenient spot too. not a big deal really, but when using a heavy jug to pour it in, it's a bit difficult. i, personally, don't like using the little cups that the detergent comes with, it's so messy.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2020-12-22

Samsung Care

I was able to find some useful tips on your concern. Please take a look at the link below, and thanks for leaving us your feedback. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01001910/

Tarnell
5 (9,999)

2026-03-10

5 (9,999)
[This review was collected as part of a promotion.] Our previous washing machine as a front load. We didn't like that design, especially since our laundry room is very narrow. When this washer was ordered, I thought I was getting an agitator-style washer but it turned out to be an impeller model. After using it for the past 6 months, I'm very happy with it. Loads do take longer to wash but clothes come out just as clean and most likely with less long-term damage. My only complaint is that the tone played at end of cycle cannot be disabled or changed.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Big jon Studd
5 (9,999)

2020-10-25

Blanchard, Oklahoma

5 (9,999)
this is my first new washer ever and i'll tell you what i love it. the vibration control works like a dream, it's really quiet compared to my 15 year old maytag. sure it takes a little longer but that means to me is that it is more thorough on the washing i literally have one day when i do all my laundry for three people, it gets the job done while saving energy and water. simply put. i love it. i don't get why people get mad about it being a little longer sounds like they don't have time like i do.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
POB1P
5 (9,999)

2020-09-10

Winter Springs, FL

5 (9,999)
[This review was collected as part of a promotion.] we usually do at least 2 loads of laundry a day so when replacing our old washer, we needed one that was up to the task. samsung has done a great job offering a lot of space in a more compact design. this washing machine fits our laundry room much better while providing more cubic space for clothes. the nearly silent noise level is amazing. it also offers several great washing settings and an easy to use control system that makes getting our clothes cleaned properly every time. my only semi-complaint would be that i was under the impression that the washer could be set up with the samsung smartthings, but it actually can only access the diagnostic tool found on the samsung washer app. however, it doesn't take away from how much more convenient this washing machine makes my family's life.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lori
5 (9,999)

2023-10-15

Clarksville, Indiana

5 (9,999)
I've owned this Active Wave washer for 6 months. It is slightly on the noisy side but I am used to it now so it no longer bothers me. As far as washing clothes, it is the best washer I have ever owned ! My previous washer was a Samsung front loader I had for 10 years. Still in great condition, I gave it to my daughter. This washer is perfect for me. Everything is clean... smells great... and is gentle on my clothes. Nothing has ever came out knotted up. I recommend this washer to everyone.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lils
5 (9,999)

2021-06-28

San Antonio Tx

5 (9,999)
[This review was collected as part of a promotion.] We had to replace our washer and after many searches and many reviews we read about every single machine, we decided on this Samsung! It has been one of the best big purchases we’ve made. It has many different settings for load type and even has a cute notification music to let you know when it’s done. I will tell you that I am 5 ‘1 and the machine holds a ton and is deep and I do have to stand on my tippy toes to get the last of the clothes. Overall best purchase ! I recommend highly.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Lester
1 (9,999)

2026-01-29

1 (9,999)
This washer is only 14 months old I did not purchase the extended warranty and Samsung wouldn’t fixed the problem which had two problems first problem would not ring out the water. The other problem was very unbalanced when it’s been I would not purchase another Samsung. Everybody need to know about it very satisfied very. this is a fairly new washing machine. It shouldn’t happen want me to pay $120 for labor $130 per travel. The watch itself only cost $450 in water on the last 30 days
Originally posted on Samsung US
Response from Samsung:
2026-01-30

SEA Care

We aim to ensure your washing machine functions at its best, Lester. Let's help you. To rectify the issues in your washer, please click the links and the hyperlinks for tips. Samsung washing machine will not drain: https://www.samsung.com/us/support/troubleshoot/TSG10007110/ Samsung washing machine spins poorly (See steps A, B, E, and F): https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151968781 so our team can pull up your information when you message us. Have a great day. -John

Vykyng
1 (9,999)

2026-01-14

1 (9,999)
I have had this washer for about 1 year and every load I do, I get sooo frustrated that the spin/and drain cycles are sooo long.The washer spends a-lot more time spinning than it does agitating!! Heavy soiled clothes do not come clean because of the ridiculously short agitation time!! Both the wash and rinse cycles are very short and make up only about 1/3 of of the complete cycle....other 2/3 of the cycle is draining and spinning (yes, I timed it) It is very wasteful on water as well if you have started a cycle but want to change it, it drains all the (warm) water out before it starts the new cycle.... no way to save the water!! Such a waste!! Won't fill/run with the lid open, so adding to the load is inconvenient . If you want to add clothes and it is in spin mode, there is no drum brake and you have to wait for the drum to stop spinning/rotating which can be 4-5 minutes. It would be nice to have control over my own washing machine..... and not have to be frustrated by terrible design/programming/features .... and the product manual is a joke.....limited information Overall = Disappointed !!!
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello Vykyng, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Chef2233
5 (9,999)

2021-05-27

Houston

5 (9,999)
[This review was collected as part of a promotion.] It was a much needed upgrade but I had not expected this much more capacity! The wash tub is large and can easily fit extra large loads of laundry. It also looks stylish, the tinted glasstop gives it a nice clean look. The functions and settings are pretty standard and the machine is pretty quite while washing with no loud vibrations. I use the normal and bedding preset wash cycle most often with great results. One drawback is that the machine locks as soon as you start the cycle, so have to pause to add laundry and cannot use the water to rinse anything off inside the tub. Which was something I could do in my old washer. However, all the new features including glass top and larger tub is worth it. Overall a great buy. I have had it for 3 weeks so far, hoping for many more years of clean laundry.
Cowboy Poet
5 (9,999)

2026-05-21

5 (9,999)
[This review was collected as part of a promotion.] I have been very happy with this machine. It is quiet and efficient. Certainly gets the clothes clean without issues even with extra large loads. Seems like the auto fill section normally gets it right! The biggest complaint that I have is that the alarm is the same as my Samsung dryer; when both machines are running it would be nice to differentiate between them. Maybe give a variable volume level on them would also work, a bit quieter than I prefer. But, that is nit picking.
Originally posted on Samsung US
Tina50145
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-11-15

5 (9,999)
I really like this washing machine. It’s very durable and I’ve had it for a while now. It always washes my clothes nicely.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Cleaninglady
2 (9,999)

2023-07-27

Franklin, TN

2 (9,999)
Bought washer based on review ratings. My washer does not manage the temperature resulting in all wash loads being in cold water. If I set it for hot only the water is warm. Technician from store where machine was purchased it checked hoses which were not blocked. Owner’s manual suggested that as a possible problem. The store from which washer was purchased replaced washer. It works no better. I pause washer to check temp. Still cold. Oddly enough, while we’re used to hot water being on left this washer’s connections have the cold on the left and hot on the right per instructions on the washer. The technician confirmed connections are correct. Second issue: there was an option for an agitator. I chose without. When washing bedding, part of the bedding remains above the water level even if set on High water level.
Originally posted on Samsung US

Features

4 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-08-01

Samsung Care

Greetings, We know how important the hot water on our washer is. We are happy to help. We would love to speak to you directly and get more information, so we can better assist you in the best possible way. Please feel free to get back to us via the following options below, as we look forward to helping you set up a visit with an authorized Samsung technician for your washer. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146090090, which will help our team pull up your information. ^Rainly

HaqM
1 (9,999)

2022-07-01

Dallas

1 (9,999)
[This review was collected as part of a promotion.] Take my advice and DO NOT buy this product. The washer goes through many rinse cycles and is basically wasting water and using electricity. At start it shows cycle of 1:10 hours and the washing does not finish until 2.5 hours. Moreover, through rinse cycle clothes will get lumped in one side and it cannot spin. You have to open and start process AGAIN from middle. No more Samsung. I had bad experience with another high value Samsung product. Should have learnt my lesson.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-07-20

Samsung Care

Hi HaqM, We appreciate your patience in dealing with the situation you're having right now with your 4.4 cu. ft. Top Load Washer with ActiveWave™ Agitator and Soft-Close Lid. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. To get the best results when you're doing laundry, you must consider the weight of each load you're washing. Small, heavy items can overload your washing machine and dryer just as much as large, lightweight items. Overloading your washing machine or dryer can reduce the cleaning performance and cause other issues with your appliances. Because of this, you'll want to ensure you're adding your clothing and other items in the best way possible. Please link below. The best laundry load size for your Samsung washing machine and dryer https://www.samsung.com/us/support/answer/ANS00080262/ To ensures accurate weight detection by the washer. Make sure the tub is empty before running Calibration. Run calibration (recommended) on page 27 https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf During the spin cycle, the washer may add additional water to redistribute the clothes and correct an imbalance inside the drum. When washing heavily soiled loads, do not overload your washer to ensure good cleaning results. Loading your washer on page 28 https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf In case of repairs are needed, please take note of your warranty coverage. https://www.samsung.com/us/support/service/warranty/WA44A3205AW/A4 One (1) year parts and labor, Three (3) years stainless tub part (Part Only), Five (5) years washing motor part (Part Only). Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144716781 Have a great day. ^Charles

SallyAnn
3 (9,999)

2023-02-08

3 (9,999)
I was so excited to get a new large capacity washer. My first load of lights came out with dark streaks so I washed again, but still happened. I ran the self clean to see if would help and it did a little. Then my darks were coming out with light streaks, like they weren't rinsing properly. I reduced the amount liquid HE detergent but still get the light streaks. It's been 2 months. Disappointed that a brand new washer works worse than the old one that gave out. :(
Helpful?

Features

5 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Satisfied launder
5 (9,999)

2022-01-31

5 (9,999)
We bought this washer to replace our 1990's top load which finally gave up. Good riddens to it. We are a family of 4. After 2 weeks of use, I have no negative feedback. The capacity of this machine has reduced our weekly number of loads from around 7 to around 4. It cleans the clothes very well and has just about every cycle option any household could ever use. It uses more water than my prior one however I'll trade more water consumption for less electricity consumption. Plus our clothes are cleaner than previous. The machine seems to be every bit the intelligent life form that it claims to be and that other users have reviewed It to be. Price point is very good for the quality/capacity/features of the washer (around 1000 CAD regular price, we got it on sale for 750 CAD) It sings a nice song at the end of a cycle.
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-01-31

Operations

Thank you, Satisfied launder! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Washer. 

Anonymous
5 (9,999)

2020-10-09

Lenoir City

5 (9,999)
[This review was collected as part of a promotion.] This model runs great so far, the clothes and blankets come out clean and fresh and all features seem to work great. My biggest test was a very thick sherpa king sized blanket. I folded as stated in the instruction manual and was skeptical but the cycle completed without a problem (balance or weight issue, not cleansing the blanket entirely due to bring too big/heavy/thick) and the blanket was clean and smelled fresh. This washer took care of it! We were so relieved and pleased. I wish we could change the setting manually from rinse to spin. If i want to clear some left over dirt in the washer from washing any animals blankets for their outdoor lounge beds I have to let an actual rinse/spin cycle run. Instead of just having it drop some water in the washer tub and then set it to spin/drain. Definitely no big deal!
SkeletonMike
3 (9,999)

2026-09-08

3 (9,999)
[This review was collected as part of a promotion.] This washer is okay but is still very average. It doesn't make to much noise which i like, but the cleaning power of the washer is on the low end.. I have the impeller model which I really regret ever buying as washers that are top loaders need agitator. My main issue with the washer is the suspension rods are squeaking even on a self clean cycle and I don't over load my washer ever.
I recommended this product.
Originally posted on Samsung US

Features

3 (9,999)

Performance

5 (9,999)

Design

2 (9,999)

Value

2 (9,999)
MelanieLynn
5 (9,999)

2020-10-05

Rockville

5 (9,999)
[This review was collected as part of a promotion.] My family absolutely loves this washing machine. It is not only really easy to use, but also gets the job done well. As a mom of a newborn baby and toddler it feels like we are doing laundry all the time and this is up to the job. I love how large it is. I can literally wash just about anything in here. As someone who is environmentally friendly, I appreciate features like eco wash and water sensors to ensure that we are not using more water than necessary. I also love how light the top of the washer is. It does not automatically close or slam shut, so I don’t have to worry about my daughter’s little fingers getting caught in it. I’m impressed with how user-friendly this washing machine is, even for those who are not tech-savy. I would recommend this washing machine to anyone looking for something simple, quiet and convenient.
Anonymous
5 (9,999)

2021-08-05

Rochester

5 (9,999)
[This review was collected as part of a promotion.] It works well is very quiet. It is a bit deep if you are a shorter person due to having to bend a bit difficult when removing clothes from washer. The end of cycle chime is very pleasant. I was impressed with the amount of clothing it washes at one time. I was able to place 3 blankets easily. It has a special setting for bedding. I used to own a front load washer , so I was Leary about purchasing this top loader. I like that you can fit large loads at one time, really like the self clean feature, as it prevents any kind of mold or mildew build up like my previous washer made. I also like the self calibration capability, as it will ensure proper weighing of each load consistently. I just love having an up to date washer that does an amazing job in getting my clothes clean. Thumbs up to Samsung for an amazing product.
Response from Samsung:
2021-09-10

Samsung Care

We're happy you are satisfied with the quality of our washing machine. ^Pat

Hhachatz
5 (9,999)

2021-09-21

casco

5 (9,999)
[This review was collected as part of a promotion.] This washing machine is amazing. It replaced our 15 year old machine. It was like going into the future. It is nice and quiet. It uses less water than our previous washer. It has a view window (which the kids love). It can determine the amount inside which makes it more efficient. A very nice machine. I have used the many different cycles from heavy to light to spin and rinse. All of them are great!. The washing machine holds two full laundry baskets, it is really massive. When thinking about my old washer, I can not believe we used such a model. This is far superior in capacity, sound, cleaning , and water usage. By far the best feature is that it can sense how large of a load is in the machine. I use it every single time. It makes washing clothes easier. It is nice to see through the top to see how things are going as well.
Response from Samsung:
2021-09-22

Samsung Care

Happy to hear the washing machine is performing up to standards. ^Pat

swiftnick14
5 (9,999)

2020-10-09

LAKE MILLS

5 (9,999)
[This review was collected as part of a promotion.] This washer is nothing short of AMAZING! It's extremely quiet, so late night laundry loads while the kiddos are sleeping is perfect! It has lots of room and the sleek design doesn't make it a eye sore! Overall this is the best washer I have owned and used! The best part is the self cleaning function which gives me comfort knowing my washer will always be clean from load to load not matter how big or small nor how dirty or clean the previous loads were!
bruce
5 (9,999)

2025-09-15

5 (9,999)
[This review was collected as part of a promotion.] I used this product for about 4 months and I'm very satisfied with the quality of laundry. Using this washer ensures clean, safe, and refreshing washing experience. From using other companies' washers, I always experienced my clothes wearing out so I've been very hesitant washing expensive clothes. I don't experience any such drawbacks when I use Samsung's washer. Given the overall performance and the price, I happily give 5 stars to this product.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Tony
5 (9,999)

2022-08-16

Katy TX

5 (9,999)
[This review was collected as part of a promotion.] I've been a fan of Samsung appliances for pretty long. This is the second set of washer/dryer from Samsung I've purchased and the new one is even better. It has plenty of room to fit queen size comforter with ease. The vibration reduction makes it wash and spin dry noticeably quieter than before. It's also very easy to use and gets every job done nicely. This great basic washer is just perfect for my family of 4. "Samsung" never ever disappoints me.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
HolgersenFamily
5 (9,999)

2020-09-02

Lumberton

5 (9,999)
[This review was collected as part of a promotion.] My family of five goes through a ton of clothes. It seems like the laundry room is never empty. This Samsung washer is definitely making it easier to get more wash done. The drum is so big, it holds much more clothes than our old washer. It's also big enough to wash comforters and other larger items. No more trips to the laundromat to wash bulky stuff. I like all the adjustments you can make to the water level and temperature. It's a great way to conserve water and energy. The wash time is good also. It doesn't seem like it takes very long. Then again, my old washer kept getting stuck on some of the cycles. The detergent and softener drawer is great. Now I know the detergent is getting evenly distributed in the wash. I love the cute tune it plays when it is finished. Everything comes out nice and clean. I am very happy with this washer
JerryVee
5 (9,999)

2025-12-19

5 (9,999)
[This review was collected as part of a promotion.] We needed a new washer and dryer set so we decided to get another Samsung product. The set arrived at our home and we're set up without incident. The washer has the tub with agitator in it. I prefer this over the front loader and also the agitator in the tub cleans better than without one. Im very happy with my new purchase and also bought the warranty, just in case. I would definitely recommend this washer and I would buy it again if I needed to.
Originally posted on Samsung US
Tawanda21
5 (9,999)

2021-11-16

5 (9,999)
[This review was collected as part of a promotion.] I was sooo excited to receive my washer I have a new baby soo I’m happy I don’t have to travel to the laundromat anymore the washer is soooo quiet I can wash while my children are napping the Top Load Washer is equipped with ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning, and also features a premium soft-close lid that closes safely, gently and quietly so it’s perfect for my family
Lilly
1 (9,999)

2022-11-23

Pflugerville Tx

1 (9,999)
Samsung washer model wa45n3050aw/a4. Serial 0fx45 ddmb07769a 15.11.2019 still has major problems as showed in posting in 2016 & 2017 etc. I can only use cycle DElicate,cold-tem,med-water level with a very small load. The other cycles are the same as stated in comments in prior years. The drum goes crazy and can not complete a load just wasting water. I am the only person using the washer so it’s not wornout. It’s got to be replaced PLEASE
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)
Response from Samsung:
2022-11-28

Samsung Care

We're glad to be of service, Lilly. We recommend utilizing the following links below to help you with your washer. To get the best results when you're doing laundry, it's important to consider the weight of each load that you're washing for better performance: https://www.samsung.com/us/support/answer/ANS00080262/ I have shared your model's user manual to run a calibration. Turn to page 27 for reference: https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf Choosing the wrong cycle for your laundry causes bad performance. Learn more here: https://www.samsung.com/us/support/answer/ANS00061937/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145193046, to help our team pull up your information. Have a great day. ^Chrystel

Jennuge40
5 (9,999)

2020-09-05

NY

5 (9,999)
i got this washer a few weeks ago. my superpower is killing washers so it's always a challenge to find the right one. you get to control the water level and temp, if you want. it has the larger tub so bigger loads can be done=less time doing laundry. the machine is quiet during the wash and spin cycles and there really is less vibration. the wash cycles take a reasonable amount of time to complete too. i am very happy with this new machine!!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Hagger
4 (9,999)

2026-09-09

Orchard park NY

4 (9,999)
[This review was collected as part of a promotion.] Like like the size but it does not work well with bedding I chose the impeller version and think that a version with a removable agitator would work better and would give you the option.
Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)

AI Functionality

3 (9,999)
Lyssa
4 (9,999)

2024-01-30

Mississippi

4 (9,999)
[This review was collected as part of a promotion.] Bought almost six months ago. Overall, it’s a great product. The only reason im not giving a full 5-stars is because of the time it takes for initial startup. I understand, due to the electronic sensors, it takes a little longer to initialize, but I do wish it would start washing as soon as the cycle starts. That being said, I absolutely love this product! It has thorough wash, rinse, and spin cycles. Each wash setting is customizable.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
KamM
5 (9,999)

2026-01-24

Mountain View, CA

5 (9,999)
[This review was collected as part of a promotion.] I looked at all the reviews for the many washing machines within my budget. I wanted a top loading machine with an agitator, like the very first one I had. I was not happy with my front loading one and the constant collection of mildew around the rim. This one had good ratings and a good price so I took a chance. I am very happy with the machine. It cleans well and the adjustable controls are not complicated. I have had in about
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
3103
5 (9,999)

2026-09-09

5 (9,999)
love my washer but only problem it self cleans after every wash
Fast and free delivery Large capacity Fast Wash & Dry Great protection plan
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Rose
2 (9,999)

2024-10-28

Plantation, FL

2 (9,999)
I probably should’ve written this a lot sooner, but have been happy with having a new washer in general. However, after some months it’s been challenging to use so here’s my review: this washer is not made for shorter people. For reference, I am 5’1” and have a really hard time reaching the bottom of the washing machine to take out our clothes. I have been washing clothes my whole life and never have had this issue with a top load washer before. This is also one of the smallest size washing machines they have. My mother is 5’2” and also has the same issue with her Samsung model (unsure of size). Just because someone is not as tall, we shouldn’t have to be forced to purchase a more expensive front load washer. It really is a shame. I unfortunately need to use a step stool, which is very inconvenient, and forget about when I have a big pregnant belly.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-10-29

SEA Care

Hello Rose, We would love to discuss your washer to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147635735) to help our team pull up your information when you message us. Have a great day. ^Charles

JWilliams
5 (9,999)

2025-10-29

Georgia

5 (9,999)
[This review was collected as part of a promotion.] This Samsung washer has been a smell of fresh air! My previous Samsung washer went out on me after 10 years of use and I couldn't help but stay true to the brand and get another one. It has similar function designs as my previous one but with more control options. Its very spacious inside and holds and washes my King size bedsheets and comforter just fine. The vibration is at a minimum for my household, where the laundry room is on the main floor. The water levels has been great, I love having the glass top to see inside and make sure my clothes are being washed accurately. The jingle doesn't annoy me as it do some with the end wash cycle lol. The spin cycle is great and leaves clothes with little to no water left on them. The timer display is a great addition with being able to work it into other schedules and chores around the house. Great purchase!
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

User manual & downloads

User Manual

ver 0.0 | 28.56 MB

Jun 15. 2026

ENGLISH, FRENCH, SPANISH
Download
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Product support

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Product support

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  • 1. * Based on internal testing of the ActiveWave Agitator (Normal cycle / 21lb wash load). Go to feature
  • 2. * Requires Samsung Smart Washer/Dryer App. The Samsung Smart Washer/Dryer App supports Android OS 2.3.6 or later and iOS 3 or later. Samsung Smart Washer/Dryer App available in App Store and Play Store. Go to feature
  • 3. * Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022. Go to feature

* Key feature may different from Key Spec