2.1 cu.ft. Over-the-Range Microwave with 400 CFM and Glass Touch Control

ME21M706BAS/AC

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Highlights

Glass Touch Bottom Control

Glass Touch Bottom Control

Simple Clean Filter

Simple Clean Filter

Sensor Cook

Sensor Cook

Features

Stylish and convenient fingertip control

Glass Touch Control

The integrated Glass Touch Control panel is both convenient and stylish. It lets you intuitively and effortlessy adjust the settings and control with the touch of a finger.

Designed to be as unique as you.

Create a kitchen that reflects your personal style. Discover appliances with custom colours, smart innovative features and flexible interior options to keep up with your ever-changing needs. Experience the power of personalization with Bespoke Home.

Learn more

See things clearly

LED lighting

Brilliant LED cooktop lighting makes it easy to see what you're cooking by evenly distributing light over the cooktop. The digital display's striking ice blue colour provides a stylish accent to enhance any kitchen interior.

Simple Clean Filter

Step 1 Step 1

Step 1

When the filter needs cleaning, it can be taken out easily with one touch.

Step 1 Step 1
Step 2 Step 2

Step 2

The filter is reusable and can be easily washed with mild soap and water.

Step 2 Step 2
Step 3 Step 3

Step 3

After the filter has been cleaned, it can be re-inserted easily with one touch.

Step 3 Step 3

Automatically adjusts for optimal results

Sensor Cook

With the push of a button, Sensor Cook senses the interior air humidity so the cooking mode and time can be automatically adjusted to retain the natural texture and flavour of ingredients.

Powerful suction capacity

400CFM suction capacity

Ensure a more comfortable cooking environment with effective ventilation. The underside of the OTR features a Power Ventilation system that refreshes the air you breathe. Its 400 cu. ft. per minute suction capacity gets rid of steam, fumes and unpleasant odours quickly.

Easy to clean

Ceramic Enamel

Our ceramic enamel interior is scratch resistant and easy to clean. This durable ceramic enamel interior provides a polished surface that’s easy to maintain. Effortlessly remove grease or oil from surfaces and protect against scratches that occur from daily use.

Save Energy

Eco Mode

Even at rest, conventional over-the-range microwaves use power to maintain essential functions. Our Eco Mode button conserves power by turning off the display when not in use and is more convenient than unplugging the microwave.

No unsightly marks

Fingerprint Resistant Stainlesss Steel

Keep your appliance looking neat and clean. A special Fingerprint Resistant Finish helps prevent surfaces from becoming covered in unsightly fingerprints and other marks and smudges.

Simply stylish

Stylish and Modern Design

Create an elegant and modern looking kitchen, with a choice of Stainless Steel or Black Stainless Steel.

Specifications

  • Outside (WxHxD)

    29 7/8 X 17 1/16 X 16 1/2 inch

  • Power Consumption (Microwave)

    1500 W

  • Materials/Finishes

    Stainless Steel

  • Features

    Features

  • Power Level

    10

  • Output Power (Max)

    950 W

  • Power Consumption (Microwave)

    1500 W

  • Power Source

    120V/60Hz

  • Installation Type

    OTR

  • Colour (Door)

    Stainless Steel

  • Cavity Material

    Ceramic Enamel

  • Display Type

    LED (Ice Blue)

  • Control Type

    Glass Touch

  • Door Type

    Integrated Handle

  • Sensor Cook

    Yes

  • Defrost (Auto / Power / Sensor)

    Yes (Auto)

  • Ventilation Power (CFM)

    400

  • Kitchen Timer

    Yes

  • Auto Programs

    Yes

  • Auto Cook

    Yes

  • Child Safety Lock

    Yes

  • Sound on/off

    Yes

  • Various Cooking Mode

    Yes

  • 30 sec. Plus

    Yes

  • Auto Steam Cook

    No

  • Turntable On/Off

    Yes

  • Others

    LED Light / Simple Clean Filter / Fit Choice / Soften Melt

  • Keep Warm

    Yes

  • Clock

    Yes

  • Eco Mode

    Yes

  • Plate Warming Bowl

    No

  • Others

    No

  • Cleaning Filter

    Yes

  • Quick Guide Label

    Yes

  • Square Wire Rack

    Yes

  • Glass Steamer

    No

  • Cavity (WxHxD)

    22 1/8 x 10 13/16 x 14 27/32 inch

  • Net Dimensions (WxHxD)

    29 7/8 X 17 1/16 X 16 1/2 inch

  • Shipping (WxHxD)

    33 11/32 X 20 25/32 X 19 3/8 inch

  • Net Weight (kg)

    60.0 lbs

  • Weight (Shipping)

    67.2 lbs

  • Loading Quantity (20/40ft)

    327 sets per 40 HQ

Reviews

2.1 cu.ft. Over-the-Range Microwave with 400 CFM and Glass Touch Control

4.2

Recommended by 80% of customers.

Write a review
5.0 66%
4.0 14%
3.0 5%
2.0 4%
1.0 11%
Features 4.4
Performance 4.2
Design 4.4
Value 4.0
AI review summary
  • This microwave has a large capacity and useful cooking presets.
  • Customers praise its sleek appearance, powerful fan, and intuitive controls.
  • However, some report issues with venting, loud operation, and occasional malfunctions.
  • While the majority of reviews are positive, a small number of users have experienced reliability problems.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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848 Reviews

unhappy customer X 100
1 (9,999)

2020-08-22

1 (9,999)
we bought this with the 3 other appliances fridge stove & dishwasher1.5 years ago,only the wife and I at home. dishwasher broke 2 days before warranty expired. (first repair was on them 2nd & third on me because warranty expired) repaired 3 times still makes noise. Now Microwave not heating up, everything else works the way it is supposed to. Read the reviews I am not the only one with this micro wave problem after 1 year old. If you buy this you better take the extra warranty. It adds to the price but I am sure you will need it. Cheaper than buying a new one every year or so.
Helpful?

Features

1 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-11-10

DA

Hello unhappy customer X 100, thank you for letting us know about the issue you are experiencing with your microwave. We would like to assist you with resolving your issue, so please reach out to us at 1-800-SAMSUNG(726-7864) or via live chat on our website (www.samsung.com/ca/support) so we can discuss this further. Thanks again, we look forward to hearing from you. JM

mwing0327
5 (9,999)

2020-09-03

Chester

5 (9,999)
[This review was collected as part of a promotion.] I just got the new Samsung 2.1 cu. ft. over the range microwave with sensor cooking and I am amazed at how well the sensor cooking works! I have cooked frozen and fresh vegetables and they came out perfect. Defrosting chicken and hamburg is also much better than my last model, it defrosts the meat evenly without cooking it. Another bonus, the vent is also efficient and super quiet. The only things I do not like about this model, is it is larger than your standard under the counter model with the same capacity and you cannot quickly push the buttons to set your cook time, you have to lift up before pressing again. I'd definitely recommend this.
HMIRZ
5 (9,999)

2019-11-27

Bolingbrook

5 (9,999)
[This review was collected as part of a promotion.] Let my start of by saying, I love all my Samsung appliances. They look beautiful and the performance is immeasurable, and like all my other Samsung appliances, my new microwave did not disappoint. My new microwave is elegant and the features on it are awsome. The best feature on this microwave is the exhaust fan. The fan on this powerful and removed all the smoke and smells from the kitchen area. My old microwaves exhaust was horrible, to the point where I was thinking about adding an extra exhaust to get everything out of my kitchen. It also does a great job evenly heating the food with its sensor cook options. Overall truly an amazing appliance.
Response from Samsung:
2019-11-29

Samsung Cares

Beauty gets the attention…Performance ensures loyalty! Samsung is pleased that you are enjoying your new microwave. We take pride in providing our customers with quality products and innovative features. Thank you for choosing Samsung for your cooking needs! ^Cat

dana140
5 (9,999)

2020-08-26

Glassport

5 (9,999)
[This review was collected as part of a promotion.] This microwave is very impressive! It has such a sleek design that will match with any kitchen decor from modern to rustic. I was searching for a new look considering my old microwave was over 10 years old and came with my house. The capacity it can hold took me by suprise since its alot bigger than im used to! I am able to fit bigger plates inside which makes my life easier! The sensor makes heating a breeze, I don't have to worry if its to little or to much time! It does it for me! It is fingerprint resistant which is wonderful with kids, im not constantly cleaning the front! Installation was very simple, my fiance was able to have it done quickly.
rob165
5 (9,999)

2020-07-30

Tunkhannock

5 (9,999)
[This review was collected as part of a promotion.] We purchased this microwave to replace the microwave that was in our home. The old one was from 1985 and still worked. After receiving it and them not installing it, I decided to do it myself. It was very easy to do. The microwave is big and it works great. It has a lot of great features like a popcorn, pizza, defrost, and soften buttons. These are all new and awesome options. The microwave looks awesome with its silver sleek style. It goes great with our dishwasher and refrigerator which are the same color. The noise level of the microwave is very quiet as it is running. This is a lot better then our last one. This microwave is top notch!
pooky81377
5 (9,999)

2019-11-27

PEMBROKE PINES

5 (9,999)
[This review was collected as part of a promotion.] I really love my new Samsung Microwave. It is so sleek and nice. It goes perfectly with my other Samsung appliances and has a really elegant look to it. The microwave works beautifully. It is spacious inside so that I can heat up a lot of leftovers, or defrost meat. The presets make it really convenient to get things heated up without having to put a lot of thought into it. The light is really bright and is useful in my kitchen which can get kind of dark because of the lack of windows. The micowave is really easy to clean and the fingerprint resistant surface means that you have a shiny looking microwave all the time without constantly having to wipe it down.
Response from Samsung:
2019-11-27

Samsung Cares

Being amazing is true perfection! Your microwaves sleek design and innovative features is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat

cwriches
4 (9,999)

2020-03-26

New Jersey

4 (9,999)
[This review was collected as part of a promotion.] Bought this microwave Dec2019 to replace a Frigidaire that lasted 8yrs and was still functioning but the door handle broke. Replacing or fixing that was essentially the cost of a new microwave. I have other newer Samsung in my kitchen..fridge and dishwasher, so I figured I’ll eventually get a new microwave and stove to complete the Samsung experience. Now for the microwave..it works great. No door handle so not expecting that issue again. Good defrosting. Cooks thoroughly. Buttons can be finicky..might need an extra press to get it to register and I’ve read that on other reviews, but it seldom happens. Overall I’m happy.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
KELLYV7919
5 (9,999)

2020-09-29

LANSING

5 (9,999)
[This review was collected as part of a promotion.] So far I love this microwave. I love the sensor function and how it gives you the option to reheat rather then guessing and overcooking something. I love the suggestion list on the side as well (it does come in handy). I love the sleek design and the space inside. It’s huge! The best part is how easy it is to clean up after using it. The install was fairly easy and went smoothly. My only small complaint is that it’s not as fingerprint resistant as I would like but that’s what you get with stainless steel and I’d rather have that inconvenience to have a modern design in my kitchen. Overall this microwave has been great.
A Hot Mess
1 (9,999)

2022-08-04

TEXAS

1 (9,999)
we have two microwaves. one cheap on that we use all the time and this expensive samsung one above our stove that we have used about 20 times in the last 3 years when guests come over. tell me why the start button doesn’t work? why?! how? from 20 presses? the 30 second button doesnt work either. so essentially i can’t use this microwave for anything at all. samsung dishwasher…doesn’t dry a single thing. samsung fridge….ice maker gets blocked constantly. samsung laptop and phone….broken within a year. and this kind of microwave is incredibly expensive to fix. happens right after my warranty expires. what a coincidence.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-08-04

Samsung Care

Hi There, We appreciate your patience in dealing with the situation you're having right now with your 2.1 cu. ft. Over-the-Range Microwave with Sensor Cooking in Fingerprint Resistant Stainless Steel. Please know that we value your feedback, and we will continue working on improving the quality of the products and services we offer. If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. If the panel still doesn't respond, service is required. The microwave control panel does not respond https://www.samsung.com/us/support/troubleshooting/TSG01001961/ Most Samsung dishwashers use condensing dry technology. This means that the water gets really hot and turns into steam. Then when things cool down again, and the water droplets form, they form on the cooling stainless steel walls of the dishwasher instead of on your still-hot dishes (although this doesn't work as well with plastic dishes or containers, which cool quickly). Any remaining droplets on the dishes evaporate away, which is easier when the door is left cracked. Let us show you how to maximize your dishwasher's drying performance. Samsung dishwasher does not dry dishes https://www.samsung.com/us/support/troubleshooting/TSG01001910/ Samsung's ice makers are designed to stop when they're full. There are two methods for this: either an optical sensor or a mechanical arm, which detects when ice has piled high enough. If your ice maker won't stop making ice, it means ice is not piling high enough to reach the sensor or arm, typically because the ice bucket is not in the proper position. Samsung ice maker makes too much ice https://www.samsung.com/us/support/troubleshooting/TSG01203469/ In case of repairs will be needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ME21M706BAS/AA One (1) Year Parts and Labor Ten (10) Years Magnetron Part (Part Only) Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144766535 Have a great day. ^Charles

Fullhouse
3 (9,999)

2023-04-05

Out West USA

3 (9,999)
[This review was collected as part of a promotion.] I've only had the Samsung microwave for little over 3 months and am having issues already. It's door is making terrible clunking noises as you open the door and when it is running the motor is so loud that it is heard over the tv in the next room! It has stopped heating consistently also. When I boil water in it there is major condensation on the outside of the door to the point of water running down it! I love Samsung appliances so much that we took a chance on buying their microwave for the first time and now am pretty disappointed in them for the first time ever! I've been a loyal customer for over 13 years and this is the only item I've been regretful of buying.

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-04-11

Samsung Care

We want to ensure your purchase will be worth it, Fullhouse. We'll be glad to help! Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause for concern. Food and other material in the microwave are typically the sounds you hear. This guide covers the most common sounds and why they happen. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ When a microwave isn't starting or heating, the most common reason is that it is in Demo mode. We recommend checking the link below for more information. Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01001963/ Your microwave's door isn't completely sealed, so when condensation forms outside, some may get inside or between the glass panes. The most common form of condensation inside comes from the food you cook. Condensation forms on the microwave door: https://www.samsung.com/us/support/troubleshooting/TSG01110250/ You may also check pages 34-35 of the user manual for other solutions when the oven does not heat, and there's a popping/beeping sound during operation. https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145659448) to help our team pull up your information when you message us. Thank you! -Angelica

Unsatisfied customer
1 (9,999)

2023-04-26

Lakewood, CA

1 (9,999)
This microwave to turns the fan on by itself as well as beep and say press start or ok and no one is near it or even has touched it. It even happens in the middle of the night. This is very random and annoying. Then last night, we came in from handing out at the spa, and the vent was on full blast (happens randomly), but this time it had turned itself on and had 62 minutes left of cooking. It melted my microwavable splash guard that we keep in the microwave. Now it's not just a nuisance, it's a SAFETY HAZARD! Called customer service and they offered me a 10% discount off of a new Samsung microwave without installation. Going to buy something else (anything but Samsung)
Response from Samsung:
2023-05-01

Samsung Customer Care

Hi there, Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -John

jkyle503
5 (9,999)

2019-12-11

Salem

5 (9,999)
[This review was collected as part of a promotion.] This is my first ever over the oven microwave and I wished we had one of these sooner. Having an over the oven microwave frees up so much counter space its great. This Samsung has so many great features. It has presents to soften you butter, reheat a meal, defrost quicker and many more we have yet to use. Also there is an option to heat things up via sensor. The sleek modern look matches and completes our kitchen. Nice to not have a big handle sticking out so you don't have to worry about bumping your head on it when cooking at the stove. I highly recommended this purchase. Oh also there is a rack available inside for when you want to cook 2 different things at one time.
Response from Samsung:
2019-12-12

Samsung Cares

Better late than never! Your microwaves sleek design and innovative features is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat

VicKe
4 (9,999)

2018-07-19

Wears Valley, TN

4 (9,999)
Installed this Over the Range Microwave, along with a complete set of Samsung kitchen appliances, a few days ago and everything seems to work well except for the cooktop lights on the bottom of the microwave. The two cooktop lights (see photo) do not provide enough light to adequately and safely light the cooktop. It appears the lights are a proprietary part and I've been unable to find upgrade LED units that will provide more light. I've read other reviews that claim the cooktop lights are very bright which makes me wonder if my unit is defective, or possibly the lights have been redesigned recently.
I recommended this product.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Richellemp1
5 (9,999)

2020-08-10

Ramona

5 (9,999)
[This review was collected as part of a promotion.] We were in desperate need of a new microwave. First I love how sleek it looks and how there's no real buttons - everything is touch screen. One feature this microwave has the my old one didn't is the sensor cooking! I tried with a slice of pizza and it heated it perfectly, it was awesome. The inside is very spacious and comes with a removeable metal rack. The surface lights are led and give off the perfect amount of light. The fan is great because there is more than just a high or low setting. Another great feature is there's no finger prints! And if there ever are, its so easy to clean and wipe down.
dianna114
5 (9,999)

2019-12-11

Gibbsboro

5 (9,999)
[This review was collected as part of a promotion.] I've had the Microwave about a month now. My first impression was it was beautiful! It took no time at all to get used to not having a handle to open it. I'm still learning how to steam vegetables and as yet haven't gotten the hang of it. I LOVE that i have the option to melt butter or just soften (i tend to be and over heater and butter i want to soften came out liquid - but this beauty has me figured out!) so i get exactly what i want every time. My kids use the popcorn most often as it's easy to find. I find i google how to do things with it because i just remember what button does what, LOL.
Response from Samsung:
2019-12-12

Samsung Cares

Glad to hear that we have made a lasting impression with your new micrwave. For information about the exciting features on your microwave, please use this link http://bit.ly/2FgvQFZ to download a copy of your user manual. Thank you for selecting Samsung and happy cooking. ^Cat

Tazz
2 (9,999)

2020-12-30

Ontario, CA

2 (9,999)
update from previous best buy review on 11/16/20 - lowering my review stars to 2. after 6 weeks of purchase the samsung logo fell off & i had to call samsung to get this fix. they concluded to only replace the door for the microwave and the replacement door buttons "ok" & "keep warm" did not work. had to wait for an additional week for a second replacement door and now the buttons "start" & "end/clear" are not working. now i have to wait another week for the 3rd door as well as a wiring harness & main pcb advised by the technician. instead of all the guessing why can't they just replace the unit.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2020-12-31

Samsung Care

We definitely appreciate you bringing this to our attention. We certainly will use this information to help us in our everlasting efforts to improve the overall customer experience.If you need assistance in any way; You can use the information below to contact our Social Media Team. We hope to hear from you soon. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142797082

SNKA
5 (9,999)

2020-08-27

Virginia

5 (9,999)
[This review was collected as part of a promotion.] We had our old over the cooking range microwave go bad on us and were in the market to replace it. Our challenge was the space we had and being a person who likes to cook and loves electronics I wanted a microwave with tons of features. Our search ended as soon as we saw this Samsung microwave. First and foremost it was the exact size I we were looking for. Secondly it looked beautiful in its stainless steel finish and had tons of features. Lastly I've owned a lot of Samsung devices and never had issues with them. We got this and I'm happy that the decision we made was a right one, we have been using it for a while now and have no issues whatsoever. Just a tad bit pricier but is worth it.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
bgarisn
1 (9,999)

2020-08-17

Huntsville, AL

1 (9,999)
the unit randomly resets when it starts running. it does not matter what is being heated, the unit will run for 2-5 seconds and then it resets -- shuts off, the clock is set to 12:00. i have tested several different things to try and isolate what the problem might be (from items of differing weight, to length of time entered). nothing seems to pop out. i believe there is a shoddy switch somewhere that is not being activated and as a safety measure, the unit shuts itself off. i am waiting on samsung to get back with me about sending out a technician or at the very least, things i can do to troubleshoot their product (other than the basic 'have you tried turning it off and on again?')

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-08-18

Samsung Care

Thank you for bringing this to our attention. Looks like there aren't many troubleshooting steps regarding this concern. The main steps we would suggest our customers are to try using another product on the same outlet to see if it experiences the same problem and to check the power cord of the microwave for any kind of damages. If you have any questions, please feel free to contact us using one of the methods below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Happy Teacher
4 (9,999)

2018-07-12

Kansas

4 (9,999)
We've had the microwave for 2 weeks. It works wonderfully and is very quiet. The touch buttons do require a press but that's ok since they don't react to cleaning as easily. The stove top lights (2) are bright and let you see what's cooking very well. The installation was a nightmare. My husband is very precise and measures at least 2 to 3 times before proceeding. After the microwave was lifted into place, we found out that the paper template did not actually match the microwave. The location of the hole on the right is a quarter inch off. I would suggest you use the template but compare it to the top of the microwave before starting to see if they match. Beautiful addition to our kitchen.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
spanishcrab
5 (9,999)

2019-12-10

SAN DIEGO

5 (9,999)
[This review was collected as part of a promotion.] Working on this new microwave has been nothing but a pleasure. It's truly beautiful with a digital display and extremely responsive touch controls. The informational guide on the inside is very helpful. The set settings work well which makes things extremely easy. I used the baked potato function and was very happy with the results. I love how the microwave has a creative built in handle on the edge of the door. After my last microwave handle broke off I wanted to make sure my new microwave wouldn't have that issue. Overall this microwave is as functional as it is stylish. I definitely love it.
Response from Samsung:
2019-12-10

Samsung Cares

The heart feels what the eyes see first! Your microwaves sleek design and innovative features is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat

nad48dan
5 (9,999)

2020-09-03

Ramona

5 (9,999)
[This review was collected as part of a promotion.] We were in dire need of a new microwave and couldn't be happier. I love how sleek it looks and that there is no handle sticking out. Once you open it, there's a cooking guide label that has come in handy more than once so far. The vent fan is great and has more than 2 options. The microwave cooks food evenly and we haven't noticed any hot spots yet. The underneath light is perfectly bright with 2 settings. Love the stainless steel, finger print resistance feature - we don't have to wipe it down each day. Overall this is a great microwave that I have already recommended to a coworker.
Ricadona01
5 (9,999)

2020-08-10

Miami

5 (9,999)
[This review was collected as part of a promotion.] We are very happy with our new Samsung Over the range microwave. The look is modern, elegant, is the perfect complement to my kitchen. It has a large inside and a lot of upgrades from my previous microwave The touch panel is easy to see and mark your selection. All the features are great but my favorite one is the sensor cooking options, the heating of the foods, the cook of the vegetables comes out perfect . The ceramic enamel makes the interior cleanup easy and the fingerprint resistant finish makes to keep the microwave always shining. We are pleased and happy with our new microwave.
Peggy Sue
1 (9,999)

2020-01-30

OKC, OK

1 (9,999)
I absolutely do NOT buy Samsung appliances. But my SIL said he would pay for this and if I didn't like it, he would remove it. Well, it takes all the strength of Goliath to push the buttons. There is not Express button, even adding 30 seconds requires you to also press Start. It doesn't seem to heat the food very well either. It takes about half as much more time than my old microwave. Unfortunately, I am the one who ended up paying for this and my SIL is in the wind. I am going to have to scrape up the cash to replace this awful piece of junk. And it is NOT fingerprint resistant!

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-01-31

Samsung Cares

I definitely understand how frustrating it can be when results and expectations do not quite meet, and I realize your experience has been less than ideal, and I would like to change that. I want to help by providing these links with information that addresses your concerns: • Microwave Does Not Heat: http://bit.ly/2JrddSx • Clean the microwave: http://bit.ly/35BjVv6 Thank you for being a part of the Samsung family! ^Cat

Conspickerous
1 (9,999)

2022-03-30

1 (9,999)
Bought this just today and when I was about to screw the top part, the left screw doesn't go in. Support says that it's not covered under warranty. It's just a screw and you can't even get that under warranty? Wow. What an excuse for poor QC. What's even worse it the shipping costs more than the screw itself. Great job Samsung!!!
[D] Alternative Text [D] Alternative Text
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-05-04

Operations

Hi Conspickerous, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Ricadona01
5 (9,999)

2020-08-28

Miami, Fl

5 (9,999)
[This review was collected as part of a promotion.] we are very happy with our new samsung over the range microwave. the look is modern, elegant, is the perfect complement to my kitchen. it has a large inside and a lot of upgrades from my previous microwave the touch panel is easy to see and mark your selection. all the features are great but my favorite one is the sensor cooking options, the heating of the foods, the cook of the vegetables comes out perfect . the ceramic enamel makes the interior cleanup easy and the fingerprint resistant finish makes to keep the microwave always shining. we are pleased and happy with our new microwave.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
JVerhoff
5 (9,999)

2019-12-11

Grass Lake

5 (9,999)
[This review was collected as part of a promotion.] Our old microwave was old and in dire need of replacement. We're researched many different microwaves and decided on this one. We liked it's features and design. Once we got it installed we started enjoying it immediately. We didn't realize how underpowered and outdated our old microwave was. Or heats up food and drinks in no time at all. I really like the meal rack, I can reheat 2 dinner plates at the same time instead of one at a time. This microwave has become a great tool and aid to our kitchen. The lights are nice and bright making it easy to see what your cooking on stove and the fan works away any steam or smoke with ease. My only regret is that we didn't purchase this microwave sooner.
Response from Samsung:
2019-12-12

Samsung Cares

Better late than never! We are pleased to know that when the time came to transition to a new microwace that we were selected. Welcome to the Samsung family. ^Cat

James
4 (9,999)

2020-12-07

GA

4 (9,999)
this microware has all the features of a more expensive microware. but the one thing samsung did very poorly is the access panel to the charcoal filter. over the years you will need to remove the plastic panel to gain access to the charcoal filter. now samsung has very little to say about the changing of this filter in the literature, and even less on how to access the filter. i found out why after i purchased this unit. if you buy this samsung unit you should buy at the same time a replacement panel, this panel has to be removed to access the charcoal filter, this plastic part will break., and warranty will not cover it. i would recommend this product, but again be ready to buy this plastic panel.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Mike
2 (9,999)

2023-12-01

California

2 (9,999)
Bought a BeSpoke Appliance set. Great design and very functional but quality is lacking. Microwave broke in first few months. It took about a month for the repair. Had to remove it myself for warranty repair. The MAGNETO died and was replaced. After which I have to reinstall the unit. Now, just over a year, the entire unit died. Tried to request warranty and mid request their site went down for maintenance. Not looking forward to being inconvenienced another month no removing and reinstalling the unit. Dishwasher also had a warranty claim for missing parts from the factory.

Features

3 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-01-18

Samsung Care

Hi Mike, We appreciate you sharing your overall experience with the Samsung microwave. Let us extend our assistance. We are interested in speaking with you further about your concern and providing our assistance in setting up service or determining what can be done to fix your Samsung microwave. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146749338, which will help our team pull up your information. ^Rainly

drafn1
5 (9,999)

2020-09-03

Lynchburg

5 (9,999)
[This review was collected as part of a promotion.] The Samsung over the range microwave model ME21M706BAS is sleek, stylish and a fully functional microwave. The outside of the microwave has buttons on the front and a door-side hidden pull rather than protruding handle that do not detract from the sleek styling. There are many pre-configured sensor cooking and preset options available that make cooking a breeze. The inside of the microwave features an oven-like ceramic metal with glass turnstile and removable metal cooking rack. Interior lighting ample, under side lighting is a cool dimmable LED. Great product, very satisfied.
Samsdude
4 (9,999)

2018-03-25

San Diego, CA

4 (9,999)
1100 Watts, thought it was more powerful but doing okay. Have had it 6 months & it is still working very well. Not one problem so far. After reading some of the bad reviews I’m keeping my fingers crossed that this will be one of the good ones & keep on working for years. Have not used many of the functions yet. The popcorn function works but it needs to stop popping a little sooner . if you let it go to auto stop it slightly burns some of the kernels. I stop it with about 20 seconds left on the timer & the popped corn is perfect. It is a very nice design & fits in well with our other black Samsung appliances. I’ll send another review after we have owned this for a year. Hopefully it will still be positive.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Dolla89
3 (9,999)

2021-01-21

Sacramento, CA

3 (9,999)
love (almost) everything about this microwave, but there are 2 issues that i have. 1. microwave shoots the filter out randomly. it literally shoot out from the bottom of the microwave when we're nowhere near the kitchen and while we're cooking. could cause a grease fire... 2. microwave randomly sets the cook time to 7 seconds on its own. at 2 in the morning, while you're sleeping, this is the creepiest thing to hear when you're home alone. both of these issues are noted by many others on the internet, so these are not isolated issues i think this microwave is possessed! :-)

Features

5 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-01-22

Samsung Care

Well, we are going to need to get that ghost out of your microwave as soon as possible. Try reaching out to us by using the information below. Thank you for your review. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: 114287096

Br3n4rd
5 (9,999)

2023-10-04

Oakland, California

5 (9,999)
[This review was collected as part of a promotion.] Bought it a few weeks ago, let's just say it's a life saver. The aesthetic makes the kitchen very sleek and finished, with its compact size and high wattage it doesn't have to run long enough for you to notice it's kinda noisy. I'd like to point out there are no physical buttons, only touch activation, our last microwave oven had to go after its push button pad started activating itself, had to get it out. With this Range we can get good lighting over our smart stove, another thing not possible with our old because it's lighting circuitry burnt out! Cooking on high heat tends to smoke things up a bit too, luckily this new range sucks all the bad and filters it out good! So far so good! Thanks Samsung Family!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Woodwarm
5 (9,999)

2019-12-11

Austin

5 (9,999)
[This review was collected as part of a promotion.] After quite a few years with the original microwave in our house, this new microwave has happily brought us up to 2019. From the delivery and awesome installation, the experience has been great. The useful features include an exhaust fan with 4 speeds, including automatically turning on at low speed when it detects heat from the stove below, and the vent filter is very easy to remove for cleaning. Also, the various program cooking options work really well, and having the menu of the options printed inside the door is really handy. The microwave heats really quickly and evenly and the programs seem pretty accurate. The sleek black stainless steel design looks amazing and the large capacity is very useful.
Response from Samsung:
2019-12-12

Samsung Cares

Samsung is happy that you love your new microwave and that we have exceeded your expectations with our sleek design and innovative features. We welcome you to the Samsung experience. ^Cat

Lauren
5 (9,999)

2022-11-08

Indiana

5 (9,999)
[This review was collected as part of a promotion.] We have only had this microwave for about a two months, but it is honestly the best one I’ve ever had. The fan works great, and we do a lot of cooking. Just make sure that if you are using the microwave as a fan and not venting to outside of your house and through the filter that you read the directions when installing. The microwave is set up on a default out of the box for you to vent outside of your home so you have to do some extra steps to make sure the fan works and uses the filter when venting inside your home. Otherwise, amazing microwave and would highly recommend.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
danielhin
5 (9,999)

2019-12-11

Titusville

5 (9,999)
[This review was collected as part of a promotion.] This 2.1 cu. ft. over the range microwave is the perfect addition to our kitchen appliance updates. I love the sleek modern look of this microwave. There is no handle on the front of the microwave, the handle is on the side. The control panel on the bottom is very easy to use. I really love the all the presets for cooking food. It has been time saver and has cooked everything we have tried perfectly. There is a kids meal button, pizza, reheat, popcorn among the many options. Defrosting meat has been perfect and evenly defrosted for the time set depending on the pounds of the meat. The LED light under the microwave are very bright and work better than our previous microwave light. It's a nice cool light.
Response from Samsung:
2019-12-12

Samsung Cares

Excellent News! Your microwaves sleek design and quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat

VeryDissapointed888
1 (9,999)

2022-03-17

1 (9,999)
Microwave was part of house purchase. Previous owner got this microwave (Aug 2019, manufactured March 2019) as an appliance package with stove, fridge, and dishwasher. They all are very nice looking, but we have had nothing but problems with the microwave since moving in. Back a few months ago after using it, it just shut off- no power...took it off the wall and replaced the fuse which seemed to work. Now this week while using it stopped heating food, but all other power works- just stopped heating...called a few appliance places and they think it sounds like the internal magnatron which would cost more to repair than it would to replace- ABSOLUTELY RIDICULOUS! You would expect a $$$ appliance to last at least 10 years...would not recommend for sure!
Helpful?
Originally posted on 2.1 cu.ft. Over-the-Range Microwave with 400 CFM and Glass Touch Control(ME21M706BAG_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-03-18

Operations

Hi there, thank you for bringing this to our attention. We recommend calling our Technical Support specialists at 1-800-SAMSUNG or via live chat (http://spr.ly/61858pFfR). They'll be able to evaluate the problem, and further assist you. Thank you. ML

Hendriaj
2 (9,999)

2020-08-04

2 (9,999)
My wife and I use this microwave daily and up until recently thought it had a nice look and worked well. However recently the microwave just stopped heating all together. We followed all of the guides on the site talking about checking for Demo mode and cleaning the door to make sure it had a good seal but it just does not heat anything. I have a Saumsung fridge, washer, and dryer and knock on wood those are still working well, this microwave only lasting a year is a huge disappointment and at the price point you have to wonder if getting repairs done is worth it.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2020-08-25

DA

Hello Hendriaj, thank you for your review and sharing your feedback with us. We would like to look into this for you. Please contact us at 1-800-SAMSUNG or via live chat on our website (www.samsung.com/ca/support). JM

Kush
1 (9,999)

2021-04-05

1 (9,999)
the samsung microwave is a good product. however, upon delivery the microwave arrived dented and damaged. it looks like it was dropped on one side and then packaged. unfortunately, home depot and samsung declined to send a replacement piece, which we were extremely upset about. we had bought the 5-year warranty as well, and didn't want our money back. we liked the microwave, and just wanted a replacement, as this one arrived broken. however, home depot and samsung both stated, there was nothing we could do. so for anyone considering this microwave, please consider this experience. we are essentially stuck with a broken, and damaged microwave. safe to say, we wont purchase future products from home depot, and samsung.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-04-13

Samsung Care

Hello Kush, Thank you for reaching out. We appreciate you letting us know that your Samsung microwave arrived dented and damaged. We apologize for the inconvenience this has caused you, especially with the warranty. It's not the experience we want you to have, and we're here to help. Attached is a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/ME21M706BAG/AA Do not hesitate to reach out via our Support Channels below should you wish to speak with a live representative and for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144399222 -Angelica

AD-Toronto
5 (9,999)

2023-06-20

5 (9,999)
Great features. East to install. Looks amazing. The fan is very powerful when needed. Quiet mode also. Highly recommend
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Angel
1 (9,999)

2023-06-02

Massachusetts

1 (9,999)
I bought this microwave April and it has been the worse purchase I have made with samsung. Less then 2 months of use and this microwave does not heat. 3 weeks later after submitting my claim with samsung I am still waiting for them to repair it... It just sits there waiting for these repair people to come and repair it after 3 cancelations by them and one no show and no call. A Samsung representative called me today and confirmed this is the best they can do. STAY AWAY FROM THIS MICROWAVE. Do no fall for their promotion trying to sell this to you. I have many Samsung products from tvs, watches, ranges, and this phone I am writing this message. I have nothing against their products, I prefer them, but this microwave, STAY AWAY.

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-06-07

Samsung Customer Care

Hello Angel, We would love to discuss your microwave to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145865604) to help our team pull up your information when you message us. Have a great day. ^Charles

blueboy101
5 (9,999)

2020-09-08

Bend

5 (9,999)
[This review was collected as part of a promotion.] This microwave is absolutely beautiful. The finish is gorgeous. I received this without the instructions which was a bummer, but it was rather intuitive. Fits great in our space and heats well. It runs so quietly you don't even know that it is on, but it heats food quickly and evenly. There is so much space inside, it fits a microwave popcorn bowl without scalding the popcorn-- this is my space litmus test. I am so pleased with this product. It cleans really well to, fingerprints wipe away with little effort. The added shelf is great when microwaving more than one thing at a time. Opens and closes easily, but latches quietly and tightly locks into place. I also like that the inside is dark and cleans food spatter without staining.
Cindy G
4 (9,999)

2021-01-26

Fontana, CA

4 (9,999)
i love my new microwave. its sleek and elegant looking in my kitchen. i have the whole set, so everything looks sleek and modern. i love it. and i love how it works! the features and the effectivness of the cooking... there is just one thing i would change. its tidieous... but still i am paying for it, lol. the little glass that turns... it always falls off the track and so easily! it is such an inconvenienvce to fix it everytime i use it - just to have it get off the track again. thats the only complaint, otherwise. i love my new microwave. enjoy!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Notimpressed
2 (9,999)

2020-05-26

2 (9,999)
When you spend $500 on a microwave you should be provided with a manual that explains all the features and the buttons it should be Samsung that provides this I shouldn't have to download it and print it out myself, shame on Samsung. The vent is flimsy tin and bent on installation, we had to take the vent off the old microwave to put it on our new Samsung.
Helpful?
Originally posted on 2.1 cu.ft. Over-the-Range Microwave with 400 CFM and Glass Touch Control(ME21M706BAG_AC)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-11-10

DA

Hello Notimpressed, thank you for letting us know about the issue you are experiencing with your microwave. We would like to assist you with resolving your issue, so please reach out to us at 1-800-SAMSUNG(726-7864) or via live chat on our website (www.samsung.com/ca/support) so we can discuss this further. Thanks again, we look forward to hearing from you.

Mike G
3 (9,999)

2022-07-01

Clearwater Beach, FL

3 (9,999)
[This review was collected as part of a promotion.] Bought this as part of a set without doing much research- how much do you need to do for a microwave? It looks good and has some great features, but the only thing it doesn't have that I thought was standard on all of them was a quick start button. Every one I've had has a 30s reheat one touch start- this one you have to go through 3-4 steps before it starts, which is not a bid deal, but for the price, it should definitely have that as an option. Also, the "fingerprint resistant" surface is not really- they're on there and it's constant cleaning.
I recommended this product.

Features

2 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-07-14

Samsung Care

Hello Mike G, Thank you for your inquiry, we appreciate this. Your inquiry is very important to gauge our products and how to improve further. We only want you to get the best experience using our Samsung products. I highly recommend clicking this link for future reference or guide: Benefits: https://www.samsung.com/us/home-appliances/microwaves/over-the-range/2-1-cu--ft--over-the-range-microwave-me21m706bag-aa/#benefits Specifications: https://www.samsung.com/us/home-appliances/microwaves/over-the-range/2-1-cu--ft--over-the-range-microwave-me21m706bag-aa/#specs The microwave control panel does not respond: https://www.samsung.com/us/support/troubleshooting/TSG01001961/ You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime. https://www.samsung.com/us/home-appliances/microwaves/over-the-range/2-1-cu--ft--over-the-range-microwave-me21m706bag-aa/#support If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/ME21M706BAG/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144694778 Thank you for choosing Samsung. Have a great day. Joe

Mstina13
5 (9,999)

2019-12-11

Thornton

5 (9,999)
[This review was collected as part of a promotion.] I absolutely love the look of this microwave. It is so sleek and clean and I like not having a handle in the front to add to that sleek look. After using it for a while, the microwave does have great power. I love the different light and vent settings. (The vent has helped many times for when we were using the stove!) I do really like the sensor cooking. It worked great especially the popcorn function! If I had any complaints about this microwave so far, it would be the fingerprints on the microwave from touching the buttons. It is not exactly fingerprint resistant but other than that, this microwave is wonderful. Install was super-fast as well. I do recommend this microwave especially for the looks alone. (We have gotten many compliments!)
Response from Samsung:
2019-12-12

Samsung Cares

Art is not only what you see, but also what others see! Samsung is excited to know that we have added something special to your kitchen with the sleek design of our microwave without having to sacrifice a powerful performance. Happy Cooking! ^Cat

Icalmchompy
1 (9,999)

2023-11-28

1 (9,999)
Bought this microwave 3 years ago and it already has issues and needs to be replaced which seems to be a trend for all of the Samsung appliances I have bought. I was using the microwave and pulled my food out and noticed a humming when I closed the door. The microwave would keep running/heating after the cooking was done. If I would not have noticed the humming who knows what might have happened. I will not be buying anymore Samsung appliances as the all seem to breakdown after 3 years. Which is what also happened to my Samsung dishwasher.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-28

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

madamrosee
5 (9,999)

2019-12-11

Fremont

5 (9,999)
[This review was collected as part of a promotion.] Samsung microwave oven has very useful features and easy to use. The fan is very powerful and has four levels to control its speed. The led light also is very bright; again I can control in different brightness. The interior of the microwave has special coating, and that help me cleaning the microwave extremely easy. Microwave has a list of pre-programmed menus/dishes, and is listed inside of the door. It may sound nothing, but I found it to be very clever idea; I always use this "cheat-sheet". I think it has very attractive design as well. Mine has black stainless steel with fingerprint-resistant coating. It always is kept in nice shiny looking; very nice. I hope build quality is good enough for me to use it in the next 10 years. Good job Samsung.
Response from Samsung:
2019-12-12

Samsung Cares

So happy to hear that you love your new microwave and all the features that make cooking easier. Welcome to the Samsung experience. Happy Cooking! ^Cat

stacey304
5 (9,999)

2020-09-29

Tunkhannock

5 (9,999)
[This review was collected as part of a promotion.] I love this microwave! My husband and I were able to install it together in no time. I absolutely LOVE the look of it, very sleek and classy for a microwave! I couldn’t get over how big the inside is, it’s huge. Our precious microwave was very dated and I was really missing out on having a popcorn button. Now I don’t have to worry about burning my popcorn with my new microwave! I also love the 30 second button, very convenient! It looks perfect in our kitchen with our other appliances. We both highly recommend this microwave!
Suzyjoe
5 (9,999)

2023-09-18

East Tennessee

5 (9,999)
[This review was collected as part of a promotion.] I purchased this microwave about two months ago after my two year old Whirlpool quit heating. I was told by Whirlpool it would cost more to repair than to replace and they weren't willing to help with cost. I have used Whirlpool products for 35+ years and their quality continues to decrease. I decided I would not purchase another Whirlpool appliance. I purchased this Samsung Microwave and have been very pleased so far. I guess time will tell if it tears up in two years. I love the larger size and the features of this microwave.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Bronxgrl
5 (9,999)

2023-04-07

SC

5 (9,999)
[This review was collected as part of a promotion.] I bought this last month to replace a 9 year old GE that no longer worked properly. It burned the edges while the middle stated cold. This microwave is 10 times better. Love the individual settings. Used the reheat Casserole and it reheated it perfectly. Hot all over no burned spots. Gotta watch some of the others, like snacks because it might over heat them. Love the fan having different settings too. At low you can barely hear it but it works. My old one had to be on high and I still got steam all over it. All in all I love it.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Maslam
5 (9,999)

2019-12-10

Bolingbrook

5 (9,999)
[This review was collected as part of a promotion.] Samsung has definitely raised the bar in household appliances and now everyone else is trying to play catchup. All the major appliances in my house are samsung and I would not buy anything else. So when we were looking for our microwave, we already knew it was going to be Samsung, just didn't know which one. I absolutely love my new microwave, its spacious, sensor cook mode and tons of features and my favorite feature of all, the super exhaust. So this microwave has 4 exhaust speeds, Boost, High, Med and low. I usually just use one speed and that's boost. Leaves no lingering food as aromas or smells around the house. This microwave has such a sleek design that I fell in love at first sight. Would definitely recommend this microwave to anyone looking to one.
Response from Samsung:
2019-12-10

Samsung Cares

Beauty gets the attention…Performance ensures loyalty! We are pleased to hear that when the time came to upgrade your microwave we were selected. Thank you for being a loyal Samsung customer. Happy Cooking! ^Cat

Tawnya
1 (9,999)

2022-08-09

1 (9,999)
the unit is about six months past its one year warranty and has failed. the unit turns on without interaction when the door closes. i was able to cook food simply by opening the door and placing food inside then closing the door. once the door was opened it shut off and my food was warm. also, when the door is left open, and the light times out (shuts off) the unit appears to come on with the door still open. unplugging the unit was the only way to ensure it wouldn't continue running. this is absolutely unacceptable and unsafe and could have burned my house down if not noticed. there were no warnings present just the sound of the unit running. the unit ran good when it operated but is extremely unsafe and should be recalled before someone gets injured or killed.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
PRChicago
3 (9,999)

2022-02-19

Chicago, IL

3 (9,999)
1. vent fan is like a jet taking off. all three speeds sounds the same. 2. the manual that came with the product is useless generic types that did not help with my model. 3. fingerprint resistant? that is a joke. it is a fingerprint magnet. 4. does anyone know how to cook 2 cups of white rice? i had whirlpool before that had rice setting. but not in an asian brand! there is brown rice setting. "1" translated to 0.5cups of brown rice and completed in 7 minutes with mostly uncooked rice and water in the bowl. my whirlpool had a 20+ min program for white rice. can someone give me instructions to cook white rice? no one uses a microwave to cook the kind of things it claims to cook. the presets are useless to common man. learn from whirlpool. 5. overpriced for value.

Features

3 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-04-13

Samsung Care

Hello PRChicago, Thank you for reaching out. We appreciate you letting us know that you're having issues with your Samsung microwave. The vent fan has the same sound for all three speeds, the user manual, fingerprint resistance, how to cook white rice, and the product is overpriced. We apologize for the inconvenience this has caused you. It's not the experience we want you to have, and we're here to help. Attached are the links containing the troubleshooting guide you can try for the sound of the vent fan on your Samsung microwave. https://www.samsung.com/us/support/troubleshooting/TSG01202710/ https://www.samsung.com/us/support/troubleshooting/TSG01001968/ For the fingerprints left on the microwave, you may refer to the link below for information about cleaning it. https://www.samsung.com/us/support/answer/ANS00062285/ You may also check pages 13-26 of the user manual to know how to use the product. https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf I've also included a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/ME21M706BAG/AA For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144398910 -Angelica

GT12
3 (9,999)

2024-05-11

3 (9,999)
I bought this 3 months ago and it's not what I expected from Samsung. The installation guide wasn't correct for this model, the holes were incorrectly noted on the included sheet. The controls aren't very convenient, as there's no quick control buttons, and worst of all, the clock doesn't even keep accurate time. It's the largest and most visible clock in the kitchen and it loses roughly 1 minute every week. Hardly what I'd expect from an electronic giant, and is causing me to reconsider other Samsung purchases.
Response from Samsung:
2024-05-13

Samsung Care

Greetings, We understand your disappointment regarding the design and the incorrect time of the microwave. Let us help. Here is a link to the user manual, kindly go to page 12 for guide on how to set the clock on your microwave. User manual. https://downloadcenter.samsung.com/content/UM/202309/20230914140355282/O_ME21M706BA_ME21R706BA_ME21A706BQ_AA_EN.pdf Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147135692) to help our team pull up your information when you message us. Thank you. -Ricardo

melissa666
5 (9,999)

2020-09-29

Lakeland

5 (9,999)
[This review was collected as part of a promotion.] I'm so in love with my 2.1 cu. ft. Over the Range Microwave with Sensor Cooking! The size of this microwave is incredible! I'm able to fit larger plates and bowls then with my previous microwave. Overall it was pretty easy for my husband and I to install. Setup was quick and easy. Its a very quiet microwave, which I love, and works like a dream. I like all the preset buttons, especially the defrost options, and that you can't see fingerprints all over it. This is a very sleek, impressive looking microwave.
How did I get here
3 (9,999)

2023-11-24

3 (9,999)
The amount of time wasted trying to find the light or the fan buttons in the dark because the only part of the panel that lights up is the clock. Ugh. Without a phone flashlight or the overhead light, I cannot even see to turn the microwave light on. They couldn’t even light up the LIGHT button. Even with the lights on, a backlit screen is great to be able to read the buttons more easily. And the clock. Oh man. You have to go through a menu escapade to change the time instead of it having a simple clock button. The 30-second button requires you to press START after. This is the least annoying of the feature issues. But were the designers just toying with our emotions?? Does it cook stuff? Yes. That part appears normal. But the features are not as I would expect.

Features

2 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-11-24

SEA Care

Hi there, Thank you very much for your observation of our microwave. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG) Have a great day. ^Camille

Microwave Talks Back
2 (9,999)

2021-08-29

2 (9,999)
My microwave makes random beeping sounds, press start scrolls across the display, the number 7 appears, and then another 7 appears, just random items on the display. I’m no where near the microwave and nothing is in the microwave. I’ve unplugged it trying to get it to reset itself. Same issue. This started happening after it was a year old. Otherwise I love the microwave but I hate having to hit the stop button to clear the display. 10-15 minutes later it beeps and things scroll across the display. So frustrating!
Helpful?

Features

3 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2021-08-30

Operations

Hi there. Unfortunately, your microwave is out of warranty—but we may be able to help. Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) Thank you!

Mark94497
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-11-24

4 (9,999)
The Samsung 2.1 cu ft Over-the-Range Microwave Oven is a versatile and efficient kitchen appliance. With a spacious 2.1 cu ft capacity, it accommodates large dishes and offers powerful cooking capabilities. The over-the-range design saves counter space, and the advanced features, including various cooking presets and sensor cooking, make meal preparation convenient. With Samsung's reputation for reliability and innovation, this microwave oven is a top choice for those seeking a high-performance kitchen appliance.
I recommended this product.
Dawn2498
5 (9,999)

2019-11-27

Charlotte

5 (9,999)
[This review was collected as part of a promotion.] This microwave has been a wonderful upgrade to the 15 year old one it replaced. Very sleek and stylish design that compliments other Samsung appliances well. Very easy to use with lots of options for quick heating of items. Love that I can soften or melt butter now with the touch of a button. Very spacious inside cans accommodate several different sized containers as well as dinner plates. Many quick settings are preprogrammed for easy to use push button application. This is more like an oven then a microwave.
Response from Samsung:
2019-11-29

Samsung Cares

So pleased to hear that the WOW factor has been achieved with your new dryer. Thank you for Selecting Samsung and welcome to the Samsung family. ^Cat

drewfinkel
5 (9,999)

2020-09-04

Austin

5 (9,999)
[This review was collected as part of a promotion.] A microwave is a microwave, right? Not exactly. This microwave spoiled me. First off, it is huge without looking huge. The inside space... and it has a shelf? Cook 2 things at once was the rule I was always told to follow. Also, to not put metal in there, but the shelf is made of metal so I don't know anymore. It cooks, cooks well, cooks quickly, cooks evenly, has a food sensor so it can always cook food correctly, and looks sleek (fingerprint resistant!) without taking over the kitchen. Excellent Microwave!
Shelley12463
5 (9,999)

2019-12-06

Albion

5 (9,999)
[This review was collected as part of a promotion.] I've been using my new Samsung Over the Range Microwave for a couple weeks now and I love the variety of presets. There's even presets for chicken nuggets and mozzarella sticks! I love the sleek design and looks great in my kitchen. The outside is fingerprint resistant which makes it easy to clean. The inside is also easy to clean as any splatters just wipe right off. The clock can be visible at all times which I prefer or can be turned off in eco mode to save energy. The glass front is touch sensitive rather than actual buttons making it more modern. It heats my food evenly and the sensor cooking works well. Also, I love that the filter is located underneath making it easy to access and clean. The exhaust fan is nice and strong. The light is nice and bright on this microwave.
Response from Samsung:
2019-12-09

Samsung Cares

Elegance is when the inside is as beautiful as the outside! Your microwaves sleek design and innovative features is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat

chelah99
5 (9,999)

2019-11-27

Salem

5 (9,999)
[This review was collected as part of a promotion.] Making the choice of getting an over the oven microwave oven is the best decision ever. I know have more counter space in my kitchen. I love this modern sleek microwave. Great option of preset buttons. I like there is not handle sticking out to open the microwave door. It has a wire rack inside so you can do 2 level cooking. I can't wait to use for Thanksgiving. The size is perfect. It has 2 options for the light that shines on the stove and 3 options for the vent. Sensor cooking is a great feature.
Response from Samsung:
2019-11-27

Samsung Cares

It is amazing when something has entered your life that you did not know you wanted until you have it! Your microwaves sleek design and powerful performance is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat

Deydey
3 (9,999)

2023-02-09

3 (9,999)
it should be a 5. this is a great microwave, as a microwave. the sensor features work quite wonderfully. "cook a potato," or "warm up dinner plate" - these are great! sadly, exhaust feature is easily worth 2 points for how egregious and simple the design flaw is. this is a very common issue across all brands. the problem is that the air is routed simply inside the open space of the guts, instead of having a couple of tightly sealed conduits, as one would expect. there are tons of holes and openings everywhere. for all the noise the fan is making, it's sucking air from all over instead of the range-end. the diy fix is to meticulously tape up all the holes and gaps. it's weird to have to do given the price. should just have a couple of sealed conduits between the fans and intake.
I recommended this product.

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2023-02-14

Samsung Care

We want to ensure that you'll be completely satisfied with how your appliance functions, Deydey. We'll be glad to help! There are two fans in the oven. The internal cooling fan, which helps keep the electronics cool, and the convection fan, which is visible at the back of the oven and circulates heated air for more thorough cooking. The convection fan turns on and off at regular intervals and has a quiet, low humming noise. Some models have more than one convection fan. You may check the link below for more information. Samsung oven fan is making a noise, not working, or won't turn off: https://www.samsung.com/us/support/troubleshooting/TSG01001942/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145452088) to help our team pull up your information when you message us. Thank you! -Angelica

Ryncody13
5 (9,999)

2020-11-24

Mooringsport

5 (9,999)
[This review was collected as part of a promotion.] My new samsung microwave, not only this is a beautiful microwave inside and out. The ceramic inside is so easily cleaned. The sensor cooking works great. Is not as loud as most higher end microwaves. The inside ceramic coating makes it a breeze to clean, the capacity of this giant is very nice for those dinner nights with the kids. The pizza button is great. Reheats pizza quickly and perfectly even heating , no hot spots. The design matches my new samsung gas range stainless steel angled front edges.
Consumer Protection Alert
1 (9,999)

2021-01-22

orlando fl

1 (9,999)
i put my cup of coffee in the microwave for 1 minute- i step into my office and take a call. i realize i forgot my coffee and when i returned the timer was counting down from 45minutes!!!! now i find out this product has a very common defect samsung thinks isnt worth a recall?? the fact that the microwave beeps and constantly says press start or stop at all times of the day completely unprompted. now i realize that is sets itself for 7 seconds automatically when doing that, so my coffee was being microwaved for 71 minutes due to this faulty setting. the display does not always say 7. i now have to watch incredibly closely and preemptively clear it just incase so that my house doesn't burn down around this garbage product i cannot believe hasn't been a forced recall! recall this now!

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Bill L
5 (9,999)

2022-01-04

Aurora, CO

5 (9,999)
[This review was collected as part of a promotion.] We have had this for about 3 months now and are very happy with the purchase. The style fits in so nicely with our Samsung kitchen, but beyond that....the features are amazing. Previous microwaves that I have had would not "sense" properly and lead to food that was either overdone or underdone and required some fidgeting to get it just right. This oven, however, gets it right and leads to a perfect heating of a dinner plate. Set it, walk away and the result is a perfectly warmed plate of food.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2021-11-01

North Carolina

5 (9,999)
[This review was collected as part of a promotion.] My wife and I purchased a few months ago and man was it a great decision! We're a big family and my wife is always cooking and most of the time the are left overs that require to be warmed. This microwave rocks. It's beautiful, functional, smart, large and powerful! The quality of this bad boy is top-notch. With so many options, cool modes, auto sensing, is just want above would need. It's easy to clean and operate. If you are looking for a new microwave, my family and I highly recommend!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-12-27

samsungcare

Thank you for sharing our review with us. We will continue to grow with your feedback. ^Pat

Ryan63402
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2023-12-14

4 (9,999)
The Samsung 2.1 cu.ft Over-the-Range Microwave with 400 CFM and Glass Touch Control is a kitchen powerhouse. With a spacious 2.1 cu.ft capacity, it accommodates large dishes, and the 400 CFM ventilation system efficiently removes cooking odors. The glass touch control panel offers a sleek and intuitive interface for precise cooking settings. Samsung's innovation shines through, making this microwave a top choice for those seeking both functionality and modern design in their kitchen appliances.
I recommended this product.
Response from Samsung:
2023-12-20

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

Ecomom
5 (9,999)

2019-12-11

Chesspeake Beach

5 (9,999)
[This review was collected as part of a promotion.] What a beautiful addition to our kitchen this microwave has been. Our beautiful kitchen is now complete with wonderful Samsung products. This microwave is perhaps my favorite of them all. Super stylish and so easy to use. With so many convenient features this microwave is so simple our kids have no problem using it. The ceramic interior is my favorite feature. Cleaning up spills and splashes has never been easier and it always looks great. The smart sensor cooking makes every thing we've put in the microwave turn out great. The size of the microwave is also wonderful, at 2.1 cu ft. this microwave can fit every dish in our kitchen and sometimes 2 at a time. So happy to be a Samsung Insider. This microwave has been a great addition to our kitchen and I look forward to using it for years to come.
Response from Samsung:
2019-12-12

Samsung Cares

Thank you for taking the time to tell us how much you love your new microwave. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience. Happy Cooking! ^Cat

Owensmem
1 (9,999)

2019-07-20

1 (9,999)
While I love the clean look of my microwave, it has truly disappointed. I feel it takes longer to heat then any other microwave I’ve used. More particularly, it was installed in mid-May of this year by a professional electrician. Today is July 20, and the vent fan started making a loud, vibrating sound. I turned it off then back on so I could take a video of its performance. While doing so it completely stopped working. I wanted to include the video but could not figure out how to do so.
Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
fewd
5 (9,999)

2021-09-16

Bradenton, Fl

5 (9,999)
its roomy, easy to use, we are totally pleased with it. only two negatives, fingerprints show easily on the glass "buttons" but it is glass after all. the second is option 2 lets you set 12 or 24 hr time but you have to go all the way to the last option 9 to set the actual time, you would think the buttons would be adjacent to each other and since time is so important, making the last option of 9 lacks commonsense and the early option numbers were not very important for frequent functions

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Response from Samsung:
2021-09-17

Samsung Care

We're glad you took the time to leave this feedback for us. Samsung appreciates you being a customer. ^Pat

Rodney
2 (9,999)

2024-08-23

Eureka, California

2 (9,999)
I bought this microwave in May 2024. It had the functions that we wanted, When trying it the first time there was a growling sound come from the microwave. We set up a service call with the locak authorized dealer for Samsung. They tried repairing the unit but were unable. The tech said it looked like a plastic fan inside the unit mounted on the top. They said it looked to loose in the mounting but were not sure if that was the problem. So were have to put up with the growling.

Features

1 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-08-23

SEA CARE

We can feel the difficulty you're experiencing with your microwave. Allow us to get this taken care of, Rodney. This guide will walk you through the noises from the microwave and offer suggestions on which step to take. Please click the embedded link under the specific noise that affects your microwave experience. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147471537, to help our team pull up your information. Have a great day! ^Chrystel

Patti
1 (9,999)

2022-07-30

1 (9,999)
Thats all I get?i bought this microwave to replace a microware i had for 16yrs. i loved the sleek look of it. it was my first samsung microwave and will be my last. after 3yrs it stopped working ,  today was there 4th visit and attempt to repair my microwave, i have been without a working appliance for 5 months. they will order another part and return for a 5th visit".  i am beyond disappointed and disgusted with this situation. dont waste your money on this microwave, look elseware.
Response from Samsung:
2022-08-03

Samsung Care

Hi Patti. We apologize for your experience with the 2.1 cu. ft. Over-the-Range Microwave with Sensor Cooking in Fingerprint Resistant Stainless Steel was less than ideal. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review. Also, here is a link to your warranty. https://www.samsung.com/us/support/service/warranty/ME21M706BAS/AA One (1) Year Parts and Labor Ten (10) Years Magnetron Part (Part Only) Reference Ticket Number: 1144762631 Have a great day. ^Camille

ScioOR
2 (9,999)

2024-10-15

Oregon

2 (9,999)
[This review was collected as part of a promotion.] This microwave has a good user interface and worked as expected. The exhaust fan was very loud and did not move as much air as I would expect, even with straight duct out of the house. Less than 5 years after the manufacture date, my unit stopped heating. Samsung Care was nice on the phone but offered to replace only the magnetron part at no costs but only if they installed it. I decided to recycle this unit rather than repair it as it would be more expensive to repair than replace.

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-10-16

SEA Care

Hi there, Thank you for choosing Samsung for your microwave needs. We're saddened that you no longer have the product and would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. ^Charles

Pagui
5 (9,999)

2019-12-10

Glendale

5 (9,999)
[This review was collected as part of a promotion.] This microwave defrosts and heats more evenly than the microwave it replaced. I was able to make cheesy potatoes in less than half the time it usually takes. The rack gives you the ability to cook or heat more than one dish at a time. It has also seriously modernized the look of our kitchen, looks great over the Samsung range and the hood vent works great as well. I would definitely recommend this microwave to anyone looking to replace or upgrade to an over the range microwave.
Response from Samsung:
2019-12-10

Samsung Cares

Thank you for taking the time to tell us how much you love your new microwave. We are thrilled to know it has added a little something special to your kitchen. We appreciate your recommendations and welcome you to the Samsung experience. Happy Cooking! ^Cat

bmcpfc
5 (9,999)

2019-12-16

Oregon City

5 (9,999)
[This review was collected as part of a promotion.] We were long overdue for a new microwave, and it's sort of mind-boggling to me that something the same size on the outside has so much more room on the inside. The touch screen is very responsive, and the ability to choose certain options is great. The darker ceramic interior is excellent - particularly with kids who seem to never cover anything. It does show fingerprints fairly easily, however they do clean reasonably easily as well. Overall, it's a great microwave thus far.
Response from Samsung:
2019-12-18

Samsung Cares

Elegance is when the inside is as beautiful as the outside! Your microwaves sleek design and powerful performance is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat

Anonymous
5 (9,999)

2022-10-26

Melbourne, Fl

5 (9,999)
[This review was collected as part of a promotion.] I bought my microwave about a month ago. I was drawn to the design, the blue interior and the shelf. It was very easy to install but you HAVE to read the instructions because you have to change the direction of the fan depending on your vent or lack there of. I love the flat screen and the cooking guide on the inside of the door. It took no time at all to figure out how to set the clock and how to cook stuff. I have a Samsung frig and now a microwave. Next is the stove.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Notafanofsamsung
1 (9,999)

2019-12-11

1 (9,999)
I've had mine for about a year and five months. It now doesn't heat my food and no longer covered under warranty. For a mid model appliance you would expect it to last alot longer than this. The microwave never heated the food as well and takes longer than the other microwaves that's I've had in the past. Only kept it because it matched my other Samsung appliances which I now regret purchasing because the quality is not worth the money that was paid for these products.
Helpful?
Originally posted on 2.1 cu.ft. Over-the-Range Microwave with 400 CFM and Glass Touch Control(ME21M706BAG_AC)

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Bridgett
4 (9,999)

2022-01-06

San Antonio, TX

4 (9,999)
[This review was collected as part of a promotion.] This is a wonderful microwave. It looks amazing and has a lot of space inside. However, the controls aren't very user-friendly. Even something as simple as resetting the clock requires going through a menu of options. The "quick reference" guide inside the door has really random stuff like "prawns". (How often are people heating prawns in the microwave?!?!) Other than the controls, this is an excellent appliance that works well and is a lovely addition for any kitchen.
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Corey4545
5 (9,999)

2020-09-09

Long pond

5 (9,999)
[This review was collected as part of a promotion.] My family is enjoying our new Samsung stainless steel Microwave its fingerprint resistant with a beautiful blue LED time display it’s a beautiful addition to our kitchen the glass control panel is precise in sensing your selections without effort. The sensor cook automatically adjusts cooking making cooking easier for the whole family my kids love the kids meal preset cooking option now, they don’t over cook their meals. The ceramic enamel interior makes clean up effortless the underside of the microwave's ventilation system is quite but powerful eliminating Fumes and odors quickly. The LED cook top lights has three selections of brightness of your liking the Possibilities are endless with this microwave I’m looking forward to the holidays this year I have all the space I need to make my favorite dishes with ease.
Corey4545
5 (9,999)

2020-07-31

Long pond

5 (9,999)
[This review was collected as part of a promotion.] My family is enjoying our new Samsung stainless steel Microwave its fingerprint resistant with a beautiful blue LED time display it’s a beautiful addition to our kitchen the glass control panel is precise in sensing your selections without effort. The sensor cook automatically adjusts cooking making cooking easier for the whole family my kids love the kids meal preset cooking option now, they don’t over cook their meals. The ceramic enamel interior makes clean up effortless the underside of the microwave's ventilation system is quite but powerful eliminating Fumes and odors quickly. The LED cook top lights has three selections of brightness of your liking the Possibilities are endless with this microwave I’m looking forward to the holidays this year I have all the space I need to make my favorite dishes with ease.
tanyashart
5 (9,999)

2020-10-08

Sarasota

5 (9,999)
[This review was collected as part of a promotion.] This Samsung OTR microwave is super from both a looks-perspective and in functionality. It works quickly to heat food evenly and thoroughly, and offers a spacious interior. Additionally, it defrosts well and perfectly warms beverages. And to boot...it's quiet while doing so! There are quite a few touch controls, with a list of categorized heating instructions on the inside panel of the microwave, which are intuitive and easy to use. My one critique is that the clock is cumbersome to set and I'm not a fan of the bright blue numbers (wish there were a couple of color options). Overall though, I love the streamlined look of this model with the flat front (no handle) which adds a modern flair to the look of any kitchen. I rate this as a high-performing microwave that doesn't lack in the areas of good looks or features.
T-tech
1 (9,999)

2020-08-31

1 (9,999)
The venting is horrible. I bought the microwave because it had one of the more powerful fans at 400 cfm but with all the leaks in the cabinet it’s less than 100cfm at the stove
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-11-10

DA

Hello T-tech, thank you for letting us know about the issue you are experiencing with your microwave. We would like to assist you with resolving your issue, so please reach out to us at 1-800-SAMSUNG(726-7864) or via live chat on our website (www.samsung.com/ca/support) so we can discuss this further. Thanks again, we look forward to hearing from you. JM

Yvonne
2 (9,999)

2023-12-13

Tucson, AZ

2 (9,999)
Although this microwave looks nice (and I like the Eco mode) and is supposed to have more power, it actually has LESS power than the smaller Whirlpool microwave I had previously. I even had a service call on it. They said it was "within range." Since they were here, they replaced some part and said it was operating a little better. I'm not sure what "a little better" is, but you have to cook a microwave Lean Cuisine LONGER than the package directions to get it done.
Response from Samsung:
2023-12-14

Samsung Care

Hi Yvonne, We recognize your difficulty in having to cook longer than you usually do for a recipe. We wish to help in this aspect. I have shared this model's user manual. Please turn to page 34 for the action/steps to take. https://downloadcenter.samsung.com/content/UM/202309/20230914140355282/O_ME21M706BA_ME21R706BA_ME21A706BQ_AA_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146635112 to help our team pull up your information. Leo

Raquel
3 (9,999)

2020-08-26

Cleveland, Ohio

3 (9,999)
overall i like the way the microwave looks. i get lots of compliments on the color. on the other hand, it never looks clean. i have a stainless steel cleaning cloth that works ok but the glass always looks streaky. and it definitely get fingerprints every time it is touched. in my effort to keep it clean the decal moved and is damaged which should not be able to be moved so easily. i feel like i got a fake and someone threw a decal on it. unacceptable samsung!
I recommended this product.

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2020-08-27

Samsung Care

Hello, I would definitely like to thank you for sharing your experience with us. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Pat

VERY Unhappy Customer
1 (9,999)

2022-04-10

1 (9,999)
Spacious and looks good while it last, but after 1.5 years it just stop working, It started to sound differently (muffled) and does not heat the food. (Very useful, right.). All this happened right after the warranty expired (of course). This is my 2nd Samsung microwave that last less than 2 years before it needs to be repaired or replaced. Do yourself a favor and pay little more for a good quality appliance. (I wish I could rate this with zero stars for value)
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-04-11

Operations

Hi, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

coryhydar
5 (9,999)

2020-09-03

COUNCIL BLUFFS

5 (9,999)
[This review was collected as part of a promotion.] We really like our new microwave. the microwave we had before didn't have as many features as this new one. We do like the colors of the new item. Our favorite part of the new microwave is the popcorn feature. The previous microwaves we had would not pop all the kernels while this has a smart feature and can detect and sense how hot or how proper the kernels are and we use a get a full Bag. Installation was very easy to do. The touch buttons are very easy to use.
Ownwrseenyme1
5 (9,999)

2020-09-03

Castroville

5 (9,999)
[This review was collected as part of a promotion.] The product is elegant and smooth looking and finger print resistant! Compliments my other stainless steel products but stands out on its own. Installation was simple and easy to following directions. LED lights make this microwave classy and are a focal point of the over the range setup. Presets and sensor cook function are pretty accurate for type of food your trying to heat or cook. I highly recommend this product if your looking to upgrade your microwave.
Jack
3 (9,999)

2022-05-31

3 (9,999)
loved this for the first year, then at 1 year and one month of being installed it stopped working. everything looks like its working, but no heating up at all. have tried to get samsung with no luck. have troubleshooted all options to no avail- looks like others have had the same issue. hope our other samsung products do not talk to this one. would love to hear from samsung reps and have this fixed as we had a kitchen redo basically around this fit.

Features

3 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-06-05

Samsung Care

Hello Jack, Thank you for reaching out. We appreciate you letting us know that your Samsung microwave stopped working after more than a year of being installed. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you. Attached is a link to the troubleshooting steps to try when your Samsung microwave is not working. https://www.samsung.com/us/support/troubleshooting/TSG01207757/ I've also included a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/ME21M706BAS/AA You may also reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144569963 -Angelica

Cameron1000
3 (9,999)

2019-08-26

3 (9,999)
Over the range microwave oven inputs 7 by itself and prompts to hit OK or Start... nobody touched. JUMP TO SOLUTION ‎03-22-2017 11:51 AM - last edited on ‎03-22-2017 12:26 PM by Samsung Moderator SamsungCole We occasionally hear a beep and look over to see that the microwave automatically hit the 7 button and is asking for us to select OK or Start... But, we didn't do anything! This happens from a normal resting position where we only see the time
Helpful?
Originally posted on 2.1 cu.ft. Over-the-Range Microwave with 400 CFM and Glass Touch Control(ME21M706BAG_AC)

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Boclark
5 (9,999)

2019-12-11

Winter Garden

5 (9,999)
[This review was collected as part of a promotion.] The Samsung microwave has a sleek look. I really enjoy the door handle is hidden on the side of the microwave. It is a different look but looks so modern. The easy to use buttons on the lower front make it easy to access and read. I was afraid that I might have trouble reading the buttons but found that I did not have any challenge. The variety of buttons gives you many options to head and cook items. My go to button is the 30 second quick button. This is easy to use in between checking on your food at the end of a cook. The cooking area has a shelf that allows me to cook several items at one time. The kids fit button makes the cooking quick and easy. I enjoy the light function on the microwave. At night the light lights on the microwave lights up the room. So happy with the easy and use of this microwave. Weill highly recommend.
Response from Samsung:
2019-12-12

Samsung Cares

So glad to hear that we have impressed you with our sleek design, innovative features, and powerful performance. We appreciate your recommendations and welcome you to the Samsung family. Happy Cooking! ^Cat

Cproff
1 (9,999)

2022-12-21

1 (9,999)
We purchased the Bespoke kitchen series during a labor day sale and just had the microwave installed about a week ago since we were waiting on other kitchen projects to complete prior. After install, in certain light, we noticed 2 dents on the side of the door and light scratches on the top left corner (which I cannot even reach) that must have been from shipping / handling since it has sat boxed and untouched in our garage since delivery in Sept. I have submitted a request for this to be addressed already and hope that Samsung is able to fix this under warranty. Furthermore, aside from the dent, this product is certainly not fingerprint resistant and needs to be wiped down after each and every use. I do like the functionality of the microwave though and think it works nice but the exterior is a pass and does not live up to the hype.

Features

4 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-12-27

Samsung Care

Hello There, We appreciate that you brought this up. We would like to help with your microwave in the best way possible. To keep buildup and lingering odors to a minimum, it's best to clean your microwave. Wipe the control panel underneath the appliance with warm water and a detergent solution. Learn more from these details As per checking, this Bespoke White Glass finish is not fingerprint resistant. How to clean a Samsung microwave: https://www.samsung.com/us/support/answer/ANS00062285/ You may also watch our youtube video about the "Best ways to clean your microwave": https://www.youtube.com/watch?v=hCsRi0XC_zQ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145284162, to help our team pull up your information. Have a great day! ^Chrystel

Stylez
5 (9,999)

2021-11-10

5 (9,999)
[This review was collected as part of a promotion.] For the most part Microwaves function the same..heat your faster than using a stove top. This microwave has extra features like sensor cooking, but we don't use it often since we're just used to cooking certain cold foods at a specific time. The one thing I can say is that this looks more expensive than what the actual cost is compared to other microwaves and it works just as well so to me it's an excellent value. No regrets with the purchase.
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-02-02

samsungcare

We're happy to hear such high praise about our appliances. We appreciate your feedback to help us innovate and improve our products. Thank you! ^Pat

josh125
5 (9,999)

2020-08-25

Wentzville

5 (9,999)
[This review was collected as part of a promotion.] Let me start this by saying the microwave looks enormous compared to my last one but fits in the exact same space. The looks are gorgeous, and it has so many presets we are still trying to get through them still. The inside is ceramic and makes keeping it clean so much easier because my wife doesn't like to cover her food half the time. The presets also make it easy for reheating food and defrosting the meat for our dinners. It is so much quieter than the previous one that we can actually have conversations when it's running now. The LED lights that are on the bottom are 10x brighter than our overhead light in our kitchen, which made us realize we needed to upgrade that lighting too. Overall, it's a great looking microwave that you can't see fingerprints on, is super quiet, cooks my food perfectly, and is easier to clean. What's not to like?
RSWSLH
4 (9,999)

2021-11-13

Albany, OR

4 (9,999)
[This review was collected as part of a promotion.] Great microwave, interior is easy to clean. Buttons can be a little picky and do not always recognize you are touching them. I have used two cooking options and we have had it for almost 6 months. Installed and hung by myself after our kitchen remodel without any problems and I’m a 5’10” 165lb female who doesn’t work out. So it’s not difficult to really get it hung if you know what your doing. All in all really satisfied with our purchase!
I recommended this product.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
ExSamsungFan34
1 (9,999)

2018-06-04

Florida

1 (9,999)
7 months after having this microwave it has started to turn the fan on by itself as well as beep and say press start or ok and no one is near it or even has touched it. It even happens in the middle of the night.. very random. Service technician is coming to look at this but my loyalty to SAMSUNG products has fell a brand new microwave should not be having these issues. Ive noticed on the reviews alot of people have the same issue. DONT BUY.

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-04-14

Samsung Care

Hello, Thank you for reaching out. We appreciate you letting us know that your Samsung microwave's fan turns on by itself and beeps. We apologize for the inconvenience this has caused you, especially since you just had it for seven months. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you. The link below contains information on what to do with your microwave's fan turns on automatically. https://www.samsung.com/us/support/troubleshooting/TSG01001966/ You may also refer to the troubleshooting link below for your Samsung microwave's beeping issue. https://www.samsung.com/us/support/troubleshooting/TSG01001969/ I've also included a link to our warranty page to learn more about the product's warranty coverage. https://www.samsung.com/us/support/service/warranty/ME21M706BAS/AA For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144403365 -Angelica

ShawnB1
5 (9,999)

2019-12-06

Kyle

5 (9,999)
[This review was collected as part of a promotion.] When I began using the microwave I was very impressed. It sleek design matched all my appliances. My wife went out bought some microwavable food since we both work from home and thought instead of always leaving we could get some good microwavable lunches. It definitely gets the job done and the convenient preset buttons are a great touch. Also, the defrost was great to! So when I forgot to take our frozen wings in time we used this feature!
Response from Samsung:
2019-12-09

Samsung Cares

Beauty gets the attention…Performance ensures loyalty! Samsung is happy that you love your new microwave and that we have exceeded your expectations with our sleek design and innovative features. We welcome you to the Samsung experience. ^Cat

LatinoInsider
5 (9,999)

2019-12-16

sacramento

5 (9,999)
[This review was collected as part of a promotion.] ITS GOT SO MANY BUTTONS, STILL TRYING TO LEARN ALL ABOUT ITAND THE MORE I PLAY WITH IT THE MORE I LEARN TO MAKE OUR LIFE EASIER. LOOKS AMAZING, NOT ONLY BY ITSELF. BUT WITH MY SAMSUNG RANGE IT LOOKS LIKE IF THEY WERE MEANT TO BE INSTALLED TOGETHER. IT STANDS OUT.IT ACTUALLY LOOKS LIKE A WALL OVEN. EVEN THOUGH IM STILL LEARNING HOW TO USE IT, I CAN HONESTLY SAY THAT EVERY SINGLE ITEM IVE PUT IN THERE TO COOK, WARM , REHEAT OR DEFROST IT HAS ACCOMPLISHED ITS JOB PERFECTLY. NOW I HAVE ONE VERY POOR OR MINOR THING TO SAY ABOUT THIS MICROWAVE, I CANT STAND THE WAY IT NEEDS TO BE CLOSED. I HATE THAT WE HAVE TO SLAMMED THE DOOR TO CLOSE IT. THERES GOTTA BE AMUCH EASIER WAY TO CLOSE. I TRIED NO TO USE IN THE MIDDLE OF THE NIGHT JUST BECUSE OF THE NOISE. ALSO HATE THE INSIDE LIGHT ITS VERY LOW. OTHER THAN THAT I I LOVE IT. BEST MICROWAVE I USED EVER.
Response from Samsung:
2019-12-18

Samsung Cares

I definitely understand how frustrating it can be when results and expectations do not quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. For more information on the fetures, please use this link http://bit.ly/2FgvQFZ and scroll to the bottom of the page to download a copy of the user manual. Thank you for being a Samsung customer! ^Cat

Lemurbennett
5 (9,999)

2020-10-13

Keenesburg

5 (9,999)
[This review was collected as part of a promotion.] I have three kids that are always trying to mess with things they should not. The one best feature ever I found on this microwave is it has a child lock on it so they cannot mess with it. It looks so stylish in my kitchen and is very easy to clean. The inside is a nice dark color which barely shows if there is stuff splashed in it. It has so many settings you can use and is very easy to use too. I love it and have absolutely no complaints.
Megaeve
5 (9,999)

2019-11-26

Indianapolis

5 (9,999)
[This review was collected as part of a promotion.] I love the look of this microwave. It fits all the other Samsung appliances in my kitchen. Its very beautiful and looks very trendy & sleek. I love the fact that its very spacious and has a glide rack that you can use or take out when microwaving with a huge container. I love the interior material because it s very easy for me to clean it. It has glass control features display that makes it easy for me to operate. • The sensor cook is a plus for me because it adjust the cooking time. The feature I love the most is the fact that it is fingerprint resistant. I have kids, and our microwave can be messy with fingerprint, This feature has taken away that worry for me. it can be connected via Wi-Fi. It came with a led light that is energy efficient and very bright. Another feature I love is the filter feature. It tells us when to clean the filter.
Response from Samsung:
2019-12-02

Samsung Cares

Elegance is when the inside is as beautiful as the outside! Your microwaves sleek design and powerful performance is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat

User manual & downloads

Installation Guide (Installation manual)

ver 7 | 7.23 MB

Mar 18. 2024

ENGLISH, FRENCH
Download

User Manual (Manual User)

ver 1.0 | 19.25 MB

Sep 15. 2023

ENGLISH

Download
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Find answers to the questions you have about the product

Product support

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* Key feature may different from Key Spec, depending on microwave model selected