36" French Door Refrigerator with Flex Zone™ and Twin Cooling Plus™

Silver 28 cu.ft.
RF28R7201SR/AA

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36" French Door Refrigerator with Flex Zone™ and Twin Cooling Plus™
Silver 28 cu.ft.

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Highlights

Easily switch modes

FlexZone™ with a upgraded Smart Divider

Moist, fresh natural tasting food

Twin Cooling Plus™

Sleek, minimal doors for a modern look

Modern Look Design

Make more ice super fast

Ice Max

Features

Easily switch modes

FlexZone™ with a upgraded Smart Divider & lock

Store different foods and drinks at an optimal temperature, so items stay fresh and tasty. The FlexZone™ has four settings that are ideal for preserving meat and fish, storing deli foods, chilling wine or cooling beverages. A Smart Divider can be locked in place to organize items efficiently.

Easily switch modes Easily switch modes
Easily switch modes Easily switch modes

Moist, fresh natural tasting food

Twin Cooling Plus™

Twin Cooling Plus™ optimizes the temperature and humidity in the fridge and freezer with independent cooling system. It preserves food in the optimal conditions and protects its original flavour and aroma by preventing odour from mixing.

Sleek, minimal doors for a modern look

Modern Look Design

Enjoy a sleek and simple design. The Sleek Edge Doors have a sophisticated and timeless style that is accentuated by a minimalist ice and water dispenser and New Edge Handles. These elements blend seamlessly and harmoniously with any kitchen interior.

Fingerprint resistant finish

Smudge proof

Helps reduce smudges for an everyday great appearance.

Make more ice super fast

Ice Max

The Ice Max produces up to 10lbs of ice a day and store up to 4.2lbs of ice at a time!* And its slim and compact design means it takes up less space, so there is more room to store food.

* Based on internal testing compared with conventional Samsung models. Samsung RF28R7201: ice storage up to 4.2lbs at a time/ ice making capacity up to 10lbs a day.

* Based on internal testing compared with conventional Samsung models. Samsung RF28R7201: ice storage up to 4.2lbs at a time/ ice making capacity up to 10lbs a day.

Open the drawers easily

EZ-Open™ Handles

This specially designed handle allows for easy opening and closing of a fully loaded freezer, containing a filtered ice maker. The low-profile handle design lifts up and glides out the drawer effortlessly.

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ADA compliant with easy to use controls

ADA Compliant

Use the refrigerator with ease and confidence if you are physically disabled or your movement is otherwise restricted. Its Internal Display is compliant with the standards of the Americans with Disabilities Act (ADA). So the controls are all within arm’s reach and can be used with one hand.

Be free to focus on what matters most

Bixby

Bixby-enabled smart technology helps you control your refrigerator with your smartphone. With the embedded Wi-Fi, you can easily check the temperature, get alerts if the door is left open and even read or write memos using a smartphone App*. It will also detect and help you diagnose issues.

* Available on Android and iOS devices. A Wi-Fi connection is required.

* Available on Android and iOS devices. A Wi-Fi connection is required.

Digital Inverter Compressor

The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand across 7 levels. As a result, it’s quieter and uses up to 50% less power.

Specifications

  • Cooling Type

    Twin Cooling Plus

  • Net Weight (kg)

    149 

  • 20/40/40H (Container)

    26 (40ft)

  • Net Total (cu.ft)

    28 

  • Net Total

    28 

  • Net for Mid-Drawer

    3.8 

  • Net for Freezer

    8.3 

  • Net for Fridge

    15.9 

  • Net Dimension (WxHxD)

    35 6/8” x 70" x 36 1/2" 

  • Net Width (inch)

    35 6/8 

  • Net Case Height with Hinge

    70 

  • Net Case Height without Hinge

    68 7/8 

  • Net Depth with Door Handle

    36 1/2 

  • Net Depth without Door Handle

    34 

  • Net Depth without Door

    29 3/8 

  • Packing Dimension (WxHxD)

    38 1/4" x 75 3/4" x 36 1/4" 

  • Net Weight (kg)

    149 

  • Packing Weight (kg)

    159 

  • 20/40/40H (Container)

    26 (40ft)

  • Cooling Type

    Twin Cooling Plus

  • Humidity Control (Vegetable&Fruit Drawer)

    Yes

  • Number of Shelf (Total)

    5 EA

  • Number of Shelf (Foldable)

    1 EA

  • Shelf Material

    Tempered Glass

  • Number of Vegetable&Fruit Drawer

    2 EA

  • Number of Door Pocket

    6 EA

  • Icemaker

    Cubed and Crushed Ice

  • Interior LED Light

    High Efficiency LED Lighting

  • Convertible Room (℃)

    -1,1,3,5 

  • Smart Divider

    Yes

  • Dispenser with Water Filter

    Yes

  • Door Handle

    New Handle

  • Colour

    Stainless Steel

  • Dispenser Type

    Minimal Dispenser

  • Energy Consumption

    755 kWh/year

  • ENERGY STAR® Certification

    Yes

  • Free Standing

    Yes

Reviews

36" French Door Refrigerator with Flex Zone™ and Twin Cooling Plus™

4.0

Recommended by 73% of customers.

Write a review
5.0 61%
4.0 13%
3.0 6%
2.0 5%
1.0 15%
Features 4.3
Performance 4.0
Design 4.2
Value 3.9
AI Functionality 2.1
AI review summary
  • This refrigerator has a spacious interior with good organization and storage options, including a convenient FlexZone drawer
  • It has a sleek, modern design, quiet operation, and efficient cooling
  • However, there are recurring issues with the ice maker, such as freezing up, slow ice production, and leaks
  • Some customers also report difficulty in cleaning and accessing certain areas, as well as concerns about the overall build quality and durability of some components
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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778 Reviews

adamv
1 (9,999)

2019-05-24

1 (9,999)
First unit took over 4 days for the freezer to actually freeze (get below 32 F) , and the fridge hovered around 42 degrees according to my thermometer. It was dented anyway (brand new), so when the replacement arrived, we had great hopes it would work. Day 3 on the 2nd one and it's behaving the same. Sometimes it seems like it's getting cold, but then it stops. Samsung tech support has not been helpful, only that it takes "24-48 hours" to come to temperature. I get that it might take a while to stabilize, but it should be cold within hours. I'm very disappointed.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

3 (9,999)
rossjohna
1 (9,999)

2019-06-07

1 (9,999)
I just purchased the RF28R7201SR new from Lowes. Upon Delivery only the refrigerator portion works. Neither the flex zone drawer or the freezer work. Display shows the freezer as 56 degrees, yet it is not working at all. So the display reading also appears to be bad. Called lowes who brough a new cable connection, still does not work. Will be sending back tomorow and purchasing a GE. Apparently this is quite common for at least this model that both lower drawers(Flex/Freezer) do not work.
Helpful?

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Qaisar
1 (9,999)

2023-02-17

1 (9,999)
We bought this fridge as part of the new house appliances set and it has completely disappointed us. Multiple problems, Samsung sent technician three times and could not fix it. At the end, he raised his hands and said, it's not repairable and now we are fighting with Samsung for refund or exchange. Definitely would not recommend unless you are looking for complete disappointment. Water dispenser constantly dripping, have to clean the fridge and floor multiple times in a day. Parts have been changed by Samsung technician but no results. Ice freezes and blocks the whole dispensing system. It's a complete headache to have this fridge in your home. I concluded its because the bad design as they put the water dispenser and ice maker in the fridge compartment and it would not work. At the end regardless how many features it has, it's not worth buying and getting extra work of cleaning and wiping water.
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on 36" French Door Refrigerator with Flex Zone™ and Twin Cooling Plus™(RF28R7201SG_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-02-28

Operations

Hi Qaisar, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

rg1234
1 (9,999)

2023-01-03

Tracy, CA

1 (9,999)
Loud noise every few hours as others complained in the reviews, DO NOT BUY. Two techies came from samsung care, both don't have a clue about the noise, they reached out to Samsung as well, the warranty support team, order support team, home appliance support team all don't have clue. One agent confirmed other customers complained as well. The noise is so loud that it wakes us up in the middle of the night. Even the replacement fridge has same exact issue. So now it's concluded that this is known issue with this model, Samsung should find a solution and replace the problematic component for all customers for free when they find the root cause.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2023-01-06

SEA Care

Thanks for taking some time to give us your review, rg1234. We will help you check why the fridge is making a noise. A refrigerator is always quiet, even when it's new. In fact, new fridges may be louder as they settle into place. Please check these links for details. Understand the noises coming from your Samsung https://www.samsung.com/us/support/troubleshooting/TSG01001032/ What noises a refrigerator makes and why | Samsung US https://www.youtube.com/watch?v=cain2xjBCQE Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. ^Camille

Clearwater
1 (9,999)

2022-06-17

1 (9,999)
refrigerator that just keeps breaking, ice maker is just worthless, i have to defrost it every 4 to 6 weeks and it quit all together after 2 years and i had to replace it. the controls for the "flex drawer" are directly under the split of the upper doors and condensation drips on to the control panel and has damaged it. it stopped working so you could not change the temperature but i just left it as it was... 2 days ago the temperature controls started changing the temperature every time you opened the drawer. . it is not cooling the refrigerator now. 3 years old poor software, terrible touch controls that cannot take a kitchen environment.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-06-17

Customer Care

Hi Clearwater, Thank you for reaching out to us and we are glad to know that you are using the Samsung refrigerator. We understand that it is sometimes uncomfortable to experience cooling issues with our appliances, especially if the ice maker is not working properly . We apologize and we will surely notate your feedback about this matter for better products in the future. I highly recommend checking out these links to identify the issues with your ice maker and basic troubleshooting needed: Cooling issues with Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Samsung refrigerator ice dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01209062/ The ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/ For leaking fridge, here's the best link for you. Leaking Ref https://www.samsung.com/us/support/troubleshooting/TSG01001852 Incase you encounter an error on your refrigerator, here's a link for your reference. Samsung refrigerator error codes https://www.samsung.com/us/support/troubleshooting/TSG01003409/ In the event you need to reset your refrigerator, here's a link for you. How to reset your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00087902/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us We look forward to doing business with you again. Have a great day! Reference number: 1144611397 ^^Ross

Anonymous
5 (9,999)

2020-05-31

PLANO

5 (9,999)
[This review was collected as part of a promotion.] This is a beautiful & spacious refrigerator that also functions as good as it looks. Apart from it's sleek looks, it's got adjustable shelves and a flexzone drawer that can be used as a multi purpose storage drawer with different temperature settings. It has got a spacious freezer section as well and the deep drawer allows us to store big freezer items. It has also got a neat water/ice dispenser that doesn't look out of place or ugly at all as it seems to in so many other models. The crushed ice feature is also available and a nice touch if you need it. Overall, we are very pleased with the refrigerator and would highly recommend it!!
Stefanie
4 (9,999)

2019-06-28

4 (9,999)
Have had this for a few weeks and really love it, especially the flex drawer option. There is less door space than I'm used to but I can fill the flex drawer with drinks which leaves more space in the main compartment of the fridge. I also like the handle of the freezer, really easy to open. Also like the new fingerprint-resistent finish. Nice! My only issue so far is the water dispenser. I just had the water turned on (new construction), and have a slow, regular drip. It's enough of one that I need to have a towel there. Oh, and why no drip tray? That seems weird.
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

4 (9,999)
figgyzmom
5 (9,999)

2020-05-19

5 (9,999)
[This review was collected as part of a promotion.] This fridge is so amazing, it must have been designed by a woman. If I had my choice of any refrigerator on the market in the whole world, I would still pick this one. The ease of adjusting the shelves to accommodate larger/taller items while still having plenty of space behind that is outstanding. The flex drawer gives us so much more room. We love it!! The handles on the freezer and flex drawer are designed well. They swivel upwards, so there is less wear and tear. What a simple, yet perfect design. I feel there is so much more room than our old refrigerator. The design is very well thought out for the everyday family, but it looks so elegant.
TJC1022
5 (9,999)

2019-11-12

Modesto

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Stainless Steel 28 cu. ft. 4-Door French Door Refrigerator is a really great. It's very spacious which is what my family needs. The lighting is bright. The handles on the refrigerator, flexzone drawer, and the freezer are all easy to use. The french doors on the refrigerator work great. One great feature I really like is that the refrigerator can link to the Smart Things app via wifi so that you can monitor the refrigerator. I also can lock/turn off the Water and Ice via the app as well as see what the setting/temperature is in the refrigerator, flexzone drawer, and the freezer. This is a great refrigerator that everyone could use.
Response from Samsung:
2019-11-12

Samsung Cares

We are glad to hear that you have teamed up with SmartThings to find the perfect match for your family. Welcome to the Samsung family. ^Cat

Mrmajic
4 (9,999)

2019-05-17

Pa

4 (9,999)
To start this is my first Samsung appliance and didn’t know what to expect. The first thing I noticed was it was the looks, the fridge is beautiful. Second, the space and versatility WOW . It was very noticeable when transferring food from my old fridge to the new Samsung . It looked like I hardly put anything in the Samsung, the space in the fridge is great. Now for the smart features, I love that I can change the terms for the different zones from my phone . I also want to say I love the fact the fridge beeps when the door is open, I have kids and they love to stand with the fridge door open lol. I am now a fan of Samsung’s appliances.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-05-18

Samsung Cares

That's fantastic news! Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat

annew
1 (9,999)

2019-07-05

1 (9,999)
We have had this refrigerator for 3 weeks now, and the freezer has already defrosted my frozen food several times. The first time was on day 3 after delivery. Was set to get a replacement, but it started working and we thought all was OK, so cancelled the replacement because it was such a hassle to get it delivered. Now it is not freezing again...Samsung refuses to replace it now, and we are still waiting to get a technician scheduled to come and correct the issue. Paying over 2000.00 for an appliance that doesn't work is ridiculous! My first and last time buying a Samsung appliance.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
aaron19980
5 (9,999)

2020-05-18

Easley

5 (9,999)
[This review was collected as part of a promotion.] I really am in love with this refrigerator it was a time for an upgrade on our refrigerator and I saw this refrigerator and instantly fell in love it is so big but has a great width and height on the inside and outside inside on the bottom you can set the temperature which I love and it’s digital it also has the ice and water maker it has another refrigerator underneath Where I usually store wine and then you have the freezer at the bottom which is a big nice size freezer with a sliding drawer in the bottom part which I use for meats and breads I am in love with my refrigerator it was very easy to install I’m very happy with my purchase
Happy shopper
5 (9,999)

2025-12-19

5 (9,999)
[This review was collected as part of a promotion.] The capacity on the fridge is perfect, plenty of storage in the upper cabinet and doors, two sliding drawers for vegetables and deli. Lower drawere has a flexible drawere that can be at different temperatures and also includes a movable sliding rack to seperate foods. And bottom cabinet freezer has a mple storage thaht separates each side and also a sliding drawer that can be used in what ever you choose to freeze. Great refrigerator that is very quiet. The front door features access to chilled water, cubed and chipped ice. The stainless stell front is also very nice and looks very nice blending with othe stainless steel appliances.
Originally posted on Samsung US
KhurraMalik
5 (9,999)

2026-05-20

5 (9,999)
[This review was collected as part of a promotion.] We love the spacious design of our Samsung Refrigerator. The capacity is outstanding — there’s room for everything from large grocery hauls to party platters without feeling cramped. The wide shelves and deep door bins make organization easy, and the freezer space is surprisingly roomy as well. It’s perfect for a busy family because we can store bulky items, gallon containers, and meal prep containers with no problem. The layout keeps everything visible and accessible, which means less wasted food and less digging around. Overall, this fridge combines style with impressive storage capacity and has made our kitchen much more functional.
Originally posted on Samsung US
Becky0917
5 (9,999)

2019-06-08

5 (9,999)
[This review was collected as part of a promotion.] This is by far the largest refridgerator that I have had. It has enough space for everything from produce to gallons of dinks. The door space is amazing and so is the extra flex drawer. The drawer allows me to put trays in it when I entertain or just keep my cheeses and drinks in. The freezer drawer has lots of room as well. I like that there are seperate compartments for everything. This is the first time smudge free exterior really means it. I have not had a single fingerprint show up on this and with all of the tiny hands in the house they would have shown up on day one. I am happy with my Samsung refrigerator and look forward to many years of use.
Response from Samsung:
2019-06-13

Samsung Cares

Samsung is happy that you are happy with your new refrigerator and that we have met your expectations with our innovative features, and sleek design. Thank you for being a part of the Samsung family. ^Cat

Nomoresamsungproducts
1 (9,999)

2020-01-02

1 (9,999)
Our fridge is less than 6 months old and we are having to pull the ice maker monthly to defrost the back of the unit. We let it go 3 weeks this time and now we cannot remove the ice maker and we have no ice. Poor product and it appears as if Samsung is well aware of the issue with this model. Would not recommend this brand at all.
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-11-03

DA

Hello Nomoresamsungproducts, thank you for letting us know about the issue you are experiencing with your fridge. We would like to assist you with resolving your issue, so please reach out to us at 1-800-SAMSUNG(726-7864) or via live chat on our website (www.samsung.com/ca/support) so we can discuss this further. Thanks again, we look forward to hearing from you

justjudi
5 (9,999)

2020-04-15

dallas, tx

5 (9,999)
[This review was collected as part of a promotion.] I purchased this about six months ago. Love the color because it blends in the background with my cabinets (on that wall they are dark). I can say that all the features are great and the upper storage is so much better that the last two refrigerators I have purchased. Love, Love LOVE the middle drawer because I can put my 97 year old mom's stuff in there and she can find it easily (she is nearly blind). The Freezer is roomy and I guess its not a complaint really, but you really can't "see" the upper drawer, but despite IS very easy to pull open. (the upper doors are thick making it impossible to see where it is, but I think it is STILL a great feature.)
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Pinehurst
5 (9,999)

2023-07-08

Moyock, NC

5 (9,999)
[This review was collected as part of a promotion.] I am so pleased with my new Samsung refrigerator. I was worried that the icemaker issues that preceded the Samsung models prior to this one had been addressed by Samsung. Apparently, they have and the refrigerator is working super. I love the FlexZone Drawer. I use it for so many items. I purchased this same eariler model in 2021 but had no issues with my refrigerator. I love my unit and was so happy that Samsung addressed the issues with the earlier model. Thanks Samsung for placing the "Trust" back into a great company and their products. It matters so much for the End-Users that are so very busy in todays life style.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kathys
1 (9,999)

2024-12-22

1 (9,999)
I purchased the fridge is 2020. I have issues with the icemaker within the first 6 months. It was repaired and within 6 to 9 months the same thing. I have had the icemaker serviced ever since and the repair man was kind enough to stop by at no charge to try to fix the issues as it is a Samsung problem. Oct 2023 parts were replaced at NC and service was also NC. He was back May 2024 for the same issues. Once again Nov 2024 same issues and Samsung has washed there hands of the problem. I purchased all matching appliances in Black Stainless. I will never purchase appliances from Samsung as they do not stand behind there products
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-01-03

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. We appreciate you being a loyal Samsung customer.

Walker
4 (9,999)

2020-12-15

4 (9,999)
now that i have had my refrigerator for 6 mos. i think it's appropriate me for me to write a review. i love just about everything about this refrigerator, size, color, specifications, etc. accept the water and ice dispenser. the ice dispenses very slow. it seems hesitant when dispensing ice. i've also notice the ice and water always leave residue after each use. you have to wipe the tray area or else you will have unwanted water marks. my 20+ year old refrigidare model dispensing ice much, much faster. if i only could have tested the ice dispenser before purchasing, i would have had 2nd thoughts. otherwise no issues.
Originally posted on Samsung US

Features

3 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

3 (9,999)
THE BEST DRYWALL MAN
4 (9,999)

2020-03-27

PORT ST. LUCIE, FLORIDA

4 (9,999)
[This review was collected as part of a promotion.] I had this refrigerator delivered on Christmas eve, in time for the family Holiday Dinner. After only six weeks the ice maker has gone bad. The Dealer had to order a complete new unit and we have been without ice for two weeks and counting. The WiFi did not recognize my phone and I had to do an update on the app three times to get it to work, but it really is kinda useless unless you need to know if the door was left open. Still though, I am a Big fan of SAMSUNG ,and I'm sure when I get the ice maker replaced it will be good for many years to come. We will be purchasing a new Top of the Line SAMSUNG Dishwasher soon.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

3 (9,999)
WishItWorked
1 (9,999)

2019-06-01

1 (9,999)
Got a new fridge to replace a Samsung with a broken ice maker. Was delivered this new model and the freezer would not cool. Was delivered a second replacement fridge, and it has the same issue. The fridge will cool but the freezer remains at 70 degrees. Two fridges of the same model but both have the same issue. The freezer does not work.
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
mageditr
2 (9,999)

2025-06-06

2 (9,999)
We love this fridge except for the icemaker. The middle flex zone drawer is so nice with customizable temp control, depending on what you want to store in there. It's beautiful in our kitchen as well. However, we have the same issue as everyone else: the ice maker leaks some and then freezes up every few weeks. At that point I can defrost the ice with a dryer, then reset and it works again. I did see a "fix" on Youtube by adding insulation tape around the ice maker because it's just getting too warm. My husband hasn't had a chance to add the tape yet. Please consider buying another model that doesn't have an icemaker in the fridge compartment. We bought in 2020.
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-06-06

SEA Care

Hi there, Making sure that your appliance's features are being optimized is important. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in ensuring the ice maker is running properly by selecting the scenario that best fits your situation. You can also learn more by checking the hyperlinks and watching the embedded videos. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149473095) to help our team pull up your information when you message us. Have a great day, -Ernest-

MissLeah
4 (9,999)

2021-12-07

4 (9,999)
i really like this refrigerator. it was a breeze to set up the water system and i like the simplicity of the controls. the only thing that keeps me from giving it a 5 star is the shelves. be prepared - it is darn near impossible to clean the glass shelves. we checked youtube and there was a video explaining the process of popping out the clips so you can lift the glass...yea - not an easy thing to do and doesn't even appear to work on ours - so some food liquid is permanently stuck between the shelf and the glass....gross! this, in our opinion , is a major design flaw with the shelves. otherwise - we really like it.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Raghav
1 (9,999)

2021-09-01

1 (9,999)
I bought this fridge last month as Home Depot. Yesterday it stopped cooling already. So now all my food and frozen goods will be spoiled. I contacted support and they said the earliest they can send their third party support is by next week Friday. So now in the Summer we have to live without a working fridge for over one week and all our food has gone to waste. I would strongly recommend that if you are buying an expensive fridge, do not buy it from samsung, as clearly the quality of these fridges are built not to last.
Helpful?
Originally posted on 36" French Door Refrigerator with Flex Zone™ and Twin Cooling Plus™(RF28R7201SG_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-09-02

Operations

Hi Raghav, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

mnickel24
5 (9,999)

2019-11-12

Taylor

5 (9,999)
[This review was collected as part of a promotion.] This Stainless Steel 28 cu. ft. 4-Door French Door Refrigerator is wonderful. When Samsung built this fridge they though of everything. The fridge is spacious which is what every family needs. The lighting throughout the fridge is fantastic! Even the handles on the flex drawer and the freezer move with you. IMPRESSIVE. The fridge can hook up to WiFi. Sync it to your Smart Things application to monitor with all of Samsung products. An excellent feature I love the tech side. The French doors style is definitely the style option way to go.  If you are looking for fridges make Samsung your choice the 28 cu. ft. 4-Door French Door Refrigerator in Stainless Steel is a beauty!!
Response from Samsung:
2019-11-12

Samsung Cares

The technology of today was once the science of yesterday. Samsung is happy that you are happy with your new refrigerator and that we have exceeded your expectations with our innovative features, and sleek design. We welcome you to the Samsung experience. ^Cat

SanE
4 (9,999)

2022-05-04

4 (9,999)
love the black stainless steel, 4 drawers, especially the flex drawer. frig is large enough for a family of 4-6. the food showcase is a nice plus. and, the auto fill ptcher is a nice benefit. but, the pitcher leaks when pouring water. the replacement pitcher sent by the expert leaked out of the box. changing the water filter is problematic. turning the water line off is difficult as the shut off valve is behind the refrigerator. the frig lacks wheels on the front so it does not slide. moving it is not possible for an elder female. this is unlike my previous samsung, which had a button for temporary water shut down inside the frig. clearly the new style is a design flaw.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
CMP2233
2 (9,999)

2025-06-26

Michigan

2 (9,999)
I’ve had this refrigerator for just over 5years. Every year something more goes wrong with it - the flexzone’s motherboard has went out 3x, the display malfunctions often, it beeps randomly and often, the ice maker has stopped working and needed to be replaced 2x, the temperature does not regulate that well and the door shelves are kind of small. My latest issue is the water dispenser drips constantly. We’ve tried fixing it, it still drips all over the floor. The flex zone handle fell off. There are spaces in the fridge that are impossible to clean, which is gross. Only good thing is that it is quite spacious
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-30

SEA Care

Hello there, We understand the significance of a working fridge in your household. Let us get this taken care of. To rectify your fridge's concerns, please click the links and hyperlinks and watch the embedded video (if available) for tips. Water is dripping or leaking from the dispenser: https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-is-dripping-or-leaking-from-the-dispenser Refrigerator door handles are loose: https://www.samsung.com/us/support/troubleshooting/TSG01001882/ Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number 1149791424 to help our team locate your information when you message us. Have a great day. -John

Camel707
5 (9,999)

2019-06-08

Suisun City

5 (9,999)
[This review was collected as part of a promotion.] I love how cold the fridge keeps and that the temperatures for each part of the fridge and freezer are adjustable. The buttons inside are a little hard to navigate but using the app to control the fridge/freezer temp is much easier to use. I really like the feature where it sends an alert to my phone if the door has been left open. My 5 year old can go into the flex drawer and get her after school snacks with ease and also the freezer. She can get ice and water herself so it’s pretty easy to use. I appreciate the adequate door space and openness of the shelves. it’s a wonderful fridge and we are happy with it.
Response from Samsung:
2019-06-13

Samsung Cares

Samsung is happy to hear that you found that perfect fit for your family with the quality and ample space of our French Door Fridge. Welcome to the Samsung family! ^Cat

IBuyLotsofPaperTowels
1 (9,999)

2024-09-30

1 (9,999)
Same complaint as others. Ice maker is garbage! Had it for about a year and it was stuck on crushed ice. Then the hopper would clog and drip all over. Another 6 months and the freezing up would start. Chipping away at the ice in the back was sometimes helpful but unplugging and thawing was the only sure fire way (mind you we owned it for only 2 years at this point). By year 3 we now buy ice at the store and pour it into the bucket for “dispensing”. Oh and BTW good luck getting the filter out to change. That took an hour of YouTube and prying with multiple screwdrivers. After the first one I got water delivery. That said, it cools well and it is smudge proof, so… half full??
Originally posted on Samsung US
Response from Samsung:
2024-09-30

Samsung Care

Greetings! It's really frustrating when something you expected to work well turns out the opposite. We are here to help. I have shared a Samsung link below to help with your experience with the ice dispenser which just produces crushed ice. Samsung refrigerator ice dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected The Samsung link below will help you with your experience with clogged ice in the hopper. The link has several steps and we recommend following steps 1, 3, and 4, skipping watching the video, and the other steps. Samsung refrigerator ice dispenser issues: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense The next Samsung link below will help with your experience with the ice maker not making any ice. The link has an embedded video that we recommend watching in full. The link also has hyperlinks that can be visited for additional help. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice Replacing a water filter in a refrigerator can be challenging for several reasons: a. Stubborn Fit: Over time, filters can become stuck due to mineral buildup or improper installation, making them hard to remove. b. Incorrect Parts: Using the wrong filter type can complicate the process, as it may not fit or function properly. c. Water Supply Issues: Sometimes, there may be pressure or clogging issues that complicate the process. The Samsung link below will help ensure you use a compatible Genuine water filter for this Samsung refrigerator model. The link also has steps to guide you in replacing the water filter. Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147566078 to help our team pull up your information. Leo

rosemarie2828
5 (9,999)

2020-05-21

Fort Walton Beach

5 (9,999)
[This review was collected as part of a promotion.] Now that I've had this Samsung French door fridge with Flex Zone drawer for almost a week I have some additional comments. The led lighting throughout is wonderful. You can clearly see everything in all the drawers. No more dark areas! The ice is dispensed much faster and quieter than my previous fridge. The water is also dispensed faster and it tastes great. I'm very happy with the Flex Zone drawer. My beverages are nice and cold. I have 30 soft drinks and 24 cans of beer all in one easy to get to drawer. All the drawers close so easily. The outside stays nice and clean with no fingerprints. And the handles also stay clean. This is a well designed refrigerator.
Catherine40488
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-04-26

5 (9,999)
I bought this fridge to replace my previous Samsung fridge because I wanted the new features it offered. I especially love the separate outside drawer between the large freezer and twin doors. I keep all my jars of condiments, cheeses, etc. in there and it is so easy to see everything. I also, like the water and ice dispenser in the door on the outside. My previous one had the ice dispenser in the freezer drawer and water dispenser inside the fridge. And I love the stainless steel finish that is fingerprint resistant. No more having to use special cleaners. Just wipe with damp cloth. Love my fridge.
I recommended this product.
J1aBob
5 (9,999)

2020-04-26

Choctaw

5 (9,999)
[This review was collected as part of a promotion.] This Samsung refrigerator is hands-down the nicest refrigerator I’ve ever owned. When I look at it makes me feel like I’m doing it I’m being an adult. When I open it and see all the space for all the different things that my wife fills to the brim. I’m amazed at how much it holds. I would recommend this refrigerator to anyone. One of the really handy features is when one of my kids leave the refrigerator door open and it sends me a message while I’m at work. I called them up and say hey you left the fridge open and they are amazed at that I know it. The flex zone is nice we were able to put so much in so many different areas. Looking forward to many years of use of this new fridge
Shannon
2 (9,999)

2023-04-19

Washington, DC

2 (9,999)
This refrigerator looks great, is spacious and has positive features. However, after 1.5 years it started dumping water from the middle drawer and there are mixed reviews as to why that is. We had to shut off our water line so no water/ice to the unit and at the mercy of repair people. For such an expensive refrigerator to break in less than 2 years is just disappointing. It's a better use of money to buy a cheaper one and just replace it every few years - because knowing it's cheap is better than pretending it's good quality just because it's a lofty price tag. Also, same issues with the ice maker prior to all of this - slow to fill cups, and the crushed ice feature barely works.

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-04-19

SEA Care

Thank you for sharing your experience with the fridge. Shannon. Let us go ahead and check some details for you. Leaking Ref / Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas How to prevent and stop water leaks from your refrigerator https://www.youtube.com/watch?v=uU6XADBosVo&t=26s A correctly "leveled" refrigerator is not level from front to back. Refrigerators are designed to tilt back slightly, which helps the doors to close by themselves and helps with draining. Tilting will help close the door automatically and prevent the other door from opening. How to level your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00062321/ The ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can make approximately two trays of ice every 3 hours. Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Have a great day. ^Charles

Robyn
1 (9,999)

2023-12-23

Neptune, NJ

1 (9,999)
This refrigerator gets one star for looking nice. Otherwise, I regret this purchase. Thank goodness I purchased a 5 year warranty. I bought this refrigerator in July 2021. It is now December 2023 - I am on my 3rd ice maker. Recently, water began to leak under the fruit & vegetable drawers, filling up the middle drawer. Tech came 4 days ago and said that it was because we used a water filter that is not Samsung brand. He replaced it with a Samsung filter... I spent tonight dumping and wiping water out of the fridge. FOUR service calls in 2.5 years for a brand new refrigerator is unacceptable, Samsung!
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-12-27

Samsung Care

We understand the frustration of having multiple repairs for the appliance, Robyn. You may contact our Support Team via the link below to speak with a live representative to better assist you with what occurs with the unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Melkizadech
5 (9,999)

2023-06-05

Texas

5 (9,999)
[This review was collected as part of a promotion.] Purchased 3 weeks ago when our other refrigerator decided it had had enough. Since we needed a refrigerator as soon as possible (waiting 2-3 weeks was not an option), our choices were limited, but this one fit the general style that we were looking for and had good reviews, so we purchased it. It has been a great refrigerator so far. Love the water and ice dispenser option on the door. My only 'complaint' so far about the refrigerator is that the ice dispenser dispenses ice very slowly. But I can live with that. My wife loves the extra snack drawer, it helps keeps everything in the refrigerator nice and organized. Lots of room inside the main part of the fridge as well as the freezer.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Mrsdingledangle
5 (9,999)

2025-08-09

Mississippi

5 (9,999)
[This review was collected as part of a promotion.] I couldn't be happier with my new Samsung refrigerator! It's a fantastic appliance that has completely upgraded my kitchen. The design is sleek and modern, and it looks amazing in the space. Beyond the aesthetics, the functionality is top-notch. The flexible storage options make it easy to organize everything, from tall bottles to small containers. I especially love the beverage center and ice maker – they're so convenient and have been a huge hit with my family. and the smart features make it easy to keep track of groceries and manage the fridge's settings from my phone. It's been a game-changer for me, and I highly recommend it to anyone looking for a reliable and stylish refrigerator.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Anonymous
5 (9,999)

2020-05-07

Fort Lauderdale

5 (9,999)
[This review was collected as part of a promotion.] This fridge is such a welcome upgrade from what I had before. I’ve always been partial to the drawer freezers and the French doors. I feel like I am able to fit things easier with this set up vs the side by side doors. My old fridge couldn’t fit a pizza box in it and this one can without bumping into the sides. The drawers and shelf in the freezer has made organizing my freezer so much easier. I was concerned when it was installed that the water line was dripping a bit after dispensing water but I ran it for 2 liters and it stopped dripping. I was so relieved because I thought it was a dud but it’s great! I love the flex drawer in the middle and the controls for the temperature are easy.
Luvyacyabye
1 (9,999)

2019-06-21

1 (9,999)
They’re offering us this fridge because the one that we bought just like it four years ago has had continuous problems with the icemaker . I would never buy a Samsung again they’re replacing ours with the warranty because we’ve had six calls in the last year just for the icemaker
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
Michael1966a
5 (9,999)

2019-11-12

Hamilton

5 (9,999)
[This review was collected as part of a promotion.] Love this refrigerator. Looks great in our kitchen. Sleek design and definitely resists fingerprints, even with a kid who takes pleasure in putting handprints on things. Love the drawer for lunch meat, cheeses and meat. Very convenient not having to open the fridge for our most used items. I love that the buttons to adjust temp, etc is inside the fridge instead of outside where little fingers can mess with them. Ice dispenses quickly and we have never run out, even with my wife who loves LOTS of ice in her drinks. Cooled quickly after installation. Would definitely recommend this to my friends.
Response from Samsung:
2019-11-12

Samsung Cares

Excellence is producing everyday products extraordinarily well! So pleased to hear that the WOW factor has been achieved with your Samsung refrigerator. We appreciate your recommendations and welcome you to the Samsung experience. ^Cat

Disappointed
1 (9,999)

2021-09-13

Kansas City MO

1 (9,999)
the ice maker is absolute trash. 6 months after owning, it froze up. we would thaw it out and it would last another 2-3 months... we tried leveling it differently and the issue repeated in another 3 months. just enough time for the warranty to expire. i understand the frustrations that i have with my samsung counter depth 4-door french door refrigerator with flexzone drawer and i do not want this thing anymore. please come take it! the only money i'm going to spend on this unit will be the removal fee when my <better brand> is delivered... don't bother opening a ticket and sending / charging me for a service tech. (fun fact, the service tech will just tell you to get a different brand...)
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-09-13

Samsung Care

I understand you are not happy with how the situation has been for you. I can sympathize with your issue. The technician should be able to fix and get the ice maker back working. If the technician is not doing that, we would be more than happy to look into this concern for you. Please feel free to contact us by using the information below so we can resolve this. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143695730

M4NNY
5 (9,999)

2025-10-28

Texarkana TX

5 (9,999)
[This review was collected as part of a promotion.] The refrigerator looks like all of the ones in the market, but its capacity and configuration is way different, it’s flexible and the flexible drawer makes a big difference since you can change it according to your preferences. Also the settings are simple and can change the temperature accordingly to your desires plus the material that is made on the front doors have the advantage of be fingerprint proof so don’t need to have a high maintenance convenience, and last but not least the WIFI advantage gives you a piece of mind that everything is working as it should on the palm of your hand.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Efgh
1 (9,999)

2019-12-17

1 (9,999)
We have had this refrigerator for 2 weeks. Getting very little ice and freezer is not freezing items.
Helpful?

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
PappyAL
1 (9,999)

2026-09-03

PA

1 (9,999)
I gave this product several month so as to make an honest evaluation. The replaced refrigerator was also a Samsung. Great product and the primary reason for choosing Samsung as a replacement. Overall, if I had the money I would SCRAP this disappointing product and buy something else. The only good feature is the external Flex Draw. The divider design of the draw is unique but could be more useful. The new door shelf design leaves less capacity than the old one. Whose dumb idea was it to eliminate the light in the water/ice dispenser. The new shelving level adjustments is less variable than the old fridge. Yes! If I had the money I would scrap this new product and buy a different model or even a different make.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
HondaKuma
5 (9,999)

2020-05-25

Vancouver

5 (9,999)
[This review was collected as part of a promotion.] Great refrigerator. The color is really nice and I like that it does not show fingerprints. I was pleasantly surprised when I discovered I could put my magnetic hooks on the side, as I hang my potholders there. I like that doors are fairly light and do not slam shut. The doors on our old refrigerator were heavy and would slam shut. There is plenty of room in the drawer for things that you use quite often without having to open the main compartment. It has an alarm that lets you know the doors has been left open. I like the size of the ice cubes and it makes plenty of ice for us. My only complaint is it is slow dispensing ice, but other than that I love this refrigerator and it was a great price.
Holly
3 (9,999)

2021-07-18

01089

3 (9,999)
i think this refrigerator looks nice, has a decent amount of space and works well. we did have issues with the ice maker, but it was fixed.my biggest complaint is cleaning the bottom shelf in the fridge itself! if (and with a family it happens more often than not) something spills i have to empty the entire refrigerator, have my husband help remove the bottom shelf and the glass, then wash everything. otherwise the spill is stuck between the plastic shelf and the glass. i feel like i should be able to clean it up much easier than that! it's an all day project! whoever designed this should have to come clean my refrigerator once a week! i'll never buy another refrigerator with this design again!
Originally posted on Samsung US

Features

3 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-07-20

Samsung Care

I totally get it. Taking apart the drawers to clean them can be a hassle. I think we can learn and grow from this feedback. I'm not sure what guide you are using to clean underneath your glass. But if it helps; You can use the instructions in the link below. Some of our customers have told us it is helpful taking apart the glass. ^Pat https://www.samsung.com/ca/support/home-appliances/how-to-remove-clean-glass-shelf-above-crisper-drawers-french-door-refrigerator/

Christy T
1 (9,999)

2021-02-10

1 (9,999)
we purchased this refrigerator in december 2019. the salesman let us know that there had been a problem in the past with the samsung ice makers but that the problems had apparently been corrected. in the time that we have owned this fridge, we have had the icemaker freeze up at least 5x. most times we have been able to remove the ice container and resolve the issue, but this most recent time we are not able to remove it and neither was the tech that came out. the tech has had to order all new parts for the ice maker and the water filter area to try and resolve the problem. if we are already having these problems right at a year since purchase, what will the future of the refrigerator be like?
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2021-02-11

Samsung Care

I understand where you are coming from and we're happy you took the time to share your experience with us. I see we are still working on fixing your fridge with our service repair. If you have any questions about the process, please feel free to contact us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142955135

SamSung
5 (9,999)

2025-10-28

Raleigh

5 (9,999)
[This review was collected as part of a promotion.] I really love this Samsung 28 cu. ft. 4-Door French Door refrigerator. The capacity is awesome. It easily fits all my groceries with plenty of room to spare. The door and drawer setup makes it super easy to get to everything without letting all the cold air out. The shelves are flexible, so I can move things around depending on what I’m storing, which comes in handy more than I expected. The materials feel high-quality, and I really like the clean, modern look. It doesn’t show fingerprints easily, which is a big plus. Temperature stays consistent throughout, and everything stays fresh and cold just like it should. Overall, it’s quiet, stylish, and works perfectly. Definitely a 5-star fridge in my book.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
None
1 (9,999)

2025-09-14

1 (9,999)
I Will Never Buy Another Samsumg Refrigerator. After 6 Months My Led Display Broke for The Pull Out Refrig Drawer and in Less Then a Year The Ice Maker in The Refrigerator Stopped Working Because of Undefrosted Build Up. I Hate This Refrigerator. I Have a 35 Year Old Whirlpool That is Still Working Loke New. Samsung Has a Bad History With The Ice Maker and They Will Not Do a Recall Even Thought It's a HUGH PROBLEM. They Didn't Ever WantbTo Fix The Problem. I Would Not Even Look at a Samsung Refrigerator With an Ice Maker or a Led Drawer, You'll Regret It Very Quickly as Have I
Originally posted on Samsung US
Response from Samsung:
2025-09-15

SEA Care

Hello there, We understand the significance of a working ice maker in your household. Let us help you. To rectify your fridge's ice maker concerns. Click the links and hyperlinks for tips. The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150729989, to help our team locate your information when you message us. Have a great day. -John

Svendgard45
5 (9,999)

2020-05-13

Mannford

5 (9,999)
[This review was collected as part of a promotion.] Your refrigerator is as big as a statement as your front door. This refrigerator has a very welcoming feel. You know we followed the directions while setting up the ice maker, and it's never leaked. Some of my favorite things about it are how you can arrange the shelves so you can fit just about anything. It keeps milk cold in the door which if your a milk drinker you know is amazing. They freezer is huge plenty of room for milk and bread. We're a household of Samsung our phones, headphones, watches, washer and dryer, stove, and dishwasher. High quality products all of them.
Anonymous
5 (9,999)

2022-06-19

Canton Georgia

5 (9,999)
[This review was collected as part of a promotion.] I love everything about this refrigerator! My sodas fit perfectly in the drawer two cases worth. And in the door storage plenty of room for all of my condiments like mayo, pickles, jellies and the like. Which leaves a massive amount of space for foodstuffs. Plenty of adjustable shelves for everything else. Lots of freezer space as well. I keep my bread in the slide out tray and meats as well as heavier items like frozen vegetables or fruit in the drawer portion. I had a power outage for two days and it kept everything cold. All in all it’s a great product for the price.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
none
1 (9,999)

2023-09-12

new york

1 (9,999)
I have had this fridge for almost 2 years and the ice dispenser has continuously leaked, ruining my wood floor. Multiple people have slipped on water puddle on floor even though I keep a towel on floor to prevent danger. This is very dangerous and I wish I never bought this fridge. They have sent a company to fix the problem 4 times (!) but it's worse after every 'repair'. The problem is the design and it cannot be fixed. Complete waste of money and i have wasted so many hours on the phone and taking time off trying to schedule repair visits. I deeply regret this purchase---stay away from Samsung fridges. I would be happy to post pictures and video in below space but interestingly it will not allow attachments.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-09-14

SEA Care

Hi there, We can imagine what you're facing right now. Allow us to extend our assistance for your fridge. We would love to speak to you directly to get more information about the fridge to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146284596, to help our team pull up your information. Have a great day! ^Chrystel

jillianpapa
5 (9,999)

2020-06-08

Brookfield

5 (9,999)
[This review was collected as part of a promotion.] I am absolutely in love with our new fridge. It's a beautiful color. I've never seen anything like it. The size is perfect and it is so incredibly spacious. The middle drawer is a flex zone. We have it as a fruits and veggie drawer but you can make it a freezer if you want. It's so great to have a fridge with a water and ice maker on the outside. No more brita! i also love that it is finger print resistant that is not a feature that I had on my last fridge. I have also connected the fridge to my Samsung Smart Things app and it notifies me when the door is open! so great!
BattleBornDad
5 (9,999)

2019-10-02

Fallon

5 (9,999)
[This review was collected as part of a promotion.] My wife picked out this fridge and I wasn't too sure about it at first. After having it for a while I do think it was a good buy. It's not had any issues, is well made, and looks good in our kitchen. My wife likes that there's the middle drawer to keep the kids stuff in so that they can keep their grubby little hands out of the main fridge. A really nice feature is the alarm that goes off if the fridge is left open. Water tastes good and is cold, Ice maker is easy to operate and I like that we can lock it up so that the kids can't play with it. I'd definitely recommend.
Response from Samsung:
2019-10-03

Samsung Cares

The creation of beauty is art! Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. Welcome to the Samsung Experience! ^Cat

Anonymous
5 (9,999)

2020-06-23

Cleveland

5 (9,999)
[This review was collected as part of a promotion.] We bought this to replace our basic fridge when we moved into our new home. This is our first experience with this size of fridge and we absolutely love it! There is so much space! and the freezer on the bottom is so much better for us. The Flex drawer is my favorite feature- it's a perfect place for drinks and snacks. Being able to control settings via Wifi is great as well as the door reminders (when it's left open) - i was surprised at how much that has already helped up! My son's favorite feature is the ice maker/water. Great product and looks great in my kitchen!
Sewalters
1 (9,999)

2025-10-10

Nebraska City, NE

1 (9,999)
For the amount i spent on this refrigerator I was expecting a bit better quality. It scrathes SO easily and as for not being able to see fingerprints...psh..yeah right. You can see every single time someone touches the doors. As for the absolute WORST part of this fridge is the ice maker. Whats the point of giving me options for crushed versus cubed? IT ALL COMES OUT CRUSHED!! ALWAYS...The configuration of the shelves is awful as well, not much to customize inside because there isnt enough space. Terrible.Highly disappointed. I will never buy a Samsung appliance again.
Originally posted on Samsung US

Features

1 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-10-13

SEA Care

Hello Sewalters, We appreciate you taking the time to share your experience, and we understand how valuable it is to have a refrigerator that performs exactly as expected. We’re more than willing to help you get the ice dispenser working properly and ensure your appliance operates smoothly. Please follow the steps in the guide to resolve the issue with your ice maker only dispensing crushed ice, and click on the embedded links for additional support. Samsung refrigerator ice dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected For the fingerprint marks, please follow the steps for proper cleaning found in the user manual, page 68. User Manual https://downloadcenter.samsung.com/content/UM/202504/20250411081703937/DA68-03833A-09_IB_AW3-14_AA_EN_MES_CFR.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151012189) to help our team pull up your information. Thank you. ^Camille

Anonymous
1 (9,999)

2020-10-21

1 (9,999)
5th time in 3 years that unit has froze up. Pain in the butt to remove contents and back panels to defrost. NEVER EVER AGAIN SAMSUNG! Support is nil!
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Helpful?

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Ed5000
4 (9,999)

2023-11-11

4 (9,999)
Great Fridge - had LG last and hads numerous issues with it. Only reason giveg a 4 star is that there is a crazy design or engineering flaw when you attempt to want to remove the bottom shelf large glass for cleaning - it is newxt to impossible to do - the instructions are horrible - but it should be a simple task and one that Samsung should expect that consumers would need to dp (for cleaining under the glass - spill, crumbs, etc..). Found video to help (https://www.youtube.com/watch?v=y4rSLBqWro8). Ice make, fridge, freezer is great - definetly would recommend.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
SiemerFamily
5 (9,999)

2020-05-07

Cincinnati

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator is classy and functional, it makes my kitchen really stand out and I have received many compliments about how beautiful it is. It is very roomy with adjustable shelves, the crisper retains moisture to keep your produce fresh, there is a FlexZone draw that can be used as a refrigerator or more freezer space if you desire, the ice maker is tucked out of the way and easy to use, the led lighting is gorgeous, love the alarm that sounds when you leave the door open and most of all I love the finger print resistant design, I really haven't had to wipe it down since I had it. I really can't say enough about this refrigerator. You should buy a Samsung French Door Refrigerator, you will not be disappointed!
JP11
3 (9,999)

2021-08-13

CHINO CA

3 (9,999)
first of all after a year i still have no idea how to adjust the desired temp of the refrig. the shelves appear to be adjustable, but there is only one configuration they work in, and there is no flexibility which is a very poor design. very hard to arrange the stuff in the fridge. on shelf does not go to the back of fridge(?) so items fall off the back if you try to push them to back of fridge. the second inside freezer drawer is a pita and is constantly getting stuck, no idea how to reset the filter even after putting in the new one, nothing about this fridge is user friendly and i think the designers need to actually study how people use these appliances. would never buy a samsung fridge again. very disappointed.

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-08-17

Samsung Care

You bring up some excellent points about the refrigerator, and I can understand why you feel this way about the unit. This is great feedback on ways to adjust our shelves and drawers. If you are still trying to adjust the temperature and reset the water filter. You can get a visual of it in your user manual on page 38. If you need further assistance doing this. You can always contact us by using the social media links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143614177

Ruby_M
1 (9,999)

2019-05-12

El Paso, TX

1 (9,999)
I bought this refrigerator about 4 days ago and the front door water dispenser leaks.
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Originally posted on Samsung US

Features

3 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Response from Samsung:
2019-05-14

Samsung Cares

Hello Ruby, I apologize that this unit is leaking right after delivery. We would be more than happy to assist you in getting this resolved. Please reach out to me via one of the following options and reference ticket number 1139764080. : 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398) We look forward to speaking with you. ^Michelle

Kevin W
1 (9,999)

2024-02-06

Easton, MA

1 (9,999)
So I bought one and shortly after the warrantee expired the ice maker froze solid. I thought it was something I did. Defrosted it and not long after it froze again. Not long after that it started making a buzzing sound. Turns out the coil in the back was frozen solid too. another defrost... the last time I used the ice maker it broke something so that does not work anymore. pretty much now I need to power off weekly to defrost the back Coils ... This was the most expensive fridge I have ever bought and it's been the works quality of any appliance I have owned...
Originally posted on Samsung US

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-02-07

SEA CARE

Your frustration with the refrigerator is valid. Allow us to extend our assistance and get this sorted, Kevin W. To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer and 37 °F (3 °C) for the fridge. To help you prevent the back coil from freezing over, we recommend browsing through the link below for its diagnosis. For more details, please select the corresponding bullet points that affect those mentioned above. To rectify the buzzing sound from the ice maker, please follow the troubleshooting steps below. Also, kindly watch the YouTube video for further help. Understanding the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ We would love to speak to you directly to gather more information about the ice maker so we can best assist you. Please feel free to get back to us as soon as possible via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146827723, to help our team pull up your information. Have a great day! ^Chrystel

G588
5 (9,999)

2020-03-25

Santa Clarita

5 (9,999)
[This review was collected as part of a promotion.] We bought this refrigerator last December 2019 and we’ve been very happy with it. It holds perfectly the temperature inside and the 4th door above the bottom freezer compartment it’s outstanding. Very convenient and easy access for my kids. We only had a problem when we first got it, the water dispensing unit was dripping water on tray, we called Samsung and they came right away and replace a valve and lower the water pressure on my ice water box valve. It was no problem after that. We were very happy with their service. we highly recommend this refrigerator
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Crazykme
4 (9,999)

2020-07-30

California

4 (9,999)
This was a replacement for my warranty on my previous Samsung fridge. I liked it is why I got another Samsung. I would have liked more adjustability with the shelf’s. You can remove a shelf but not really adjust them like on my old one. Hooking up the smart app required tech support. My only other complaint is it drips water from dispenser so I now have a big water spot that won’t clean off. I do like the ability to adjust temperature in drawer and fridge to different numbers. We put drinks in the drawer on a cooler temperature so they are super refreshing.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
birwin274
5 (9,999)

2019-05-06

5 (9,999)
[This review was collected as part of a promotion.] I just received our new Samsung refrigerator and all I can say is wow! Everything about this fridge/freezer is amazing, from the massive pull out freezer to the quickly adjustable shelves in the refrigerator. I think my favorite feature though definitely is the flex zone drawer. The ability to change the temperature based on what you need is going to be a real game changer for all of our summer cookouts. It's very handy having the refrigerator hooked in to the smart things app allowing me to adjust the temperature as needed and to let me know when I leave the door open. I highly highly reccomend this refrigerator to anyone that's in the market for a new appliance. From all of its features to just how good it looks, it can't be beat.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-05-07

Samsung Cares

Welcome to the WOW factor! Teaming up with SmartThings is a pleasant convenience for the busy lifestyle we all now have. Thank for choosing Samsung, and welcome to the family. ^Cat

Bladeguitar274
5 (9,999)

2019-05-06

5 (9,999)
I just received our new Samsung refrigerator and all I can say is wow! Everything about this fridge/freezer is amazing, from the massive pull out freezer to the quickly adjustable shelves in the refrigerator. I think my favorite feature though definitely is the flex zone drawer. The ability to change the temperature based on what you need is going to be a real game changer for all of our summer cookouts. It's very handy having the refrigerator hooked in to the smart things app allowing me to adjust the temperature as needed and to let me know when I leave the door open. I highly highly reccomend this refrigerator to anyone that's in the market for a new appliance. From all of its features to just how good it looks, it can't be beat.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-05-14

Samsung Cares

That's fantastic news Bladeguitar274! Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. We appreciate your recommendations and welcome you to the Samsung family experience! ^Cat

surge1
5 (9,999)

2020-04-21

Moreno Valley

5 (9,999)
[This review was collected as part of a promotion.] I love this fridge it looks so nice. Only down side is I got to buy the matching set now since I’m so in love with the color. We ended up going with the counter deep version and wow it looks amazing. It has plenty of storage. I thought we would lose some but everything fits just fine. I love the flex zone drawer it has temps for wine, deli, beverages and meats truly flex. The water dispenser is tall enough for tall water bottles and cups. The fridge it self is really easy to clean. All in all the fridge is really solid and I would recommend to anyone.
Cetrev
4 (9,999)

2021-02-14

4 (9,999)
i really like my new frige, but the set up done by the delivery guys wasn't worth them being here. i have yet to find out how to let someone know on that. the item came great and looks great. it has wheels on it which took forever to figure out how to get them to work due to the leveler - we had to take the leveler off. there were not very good basic instructions given on the set up and nothing was done when the delivery was made except the handles put on. part of my not being totally happy is due to sales and delivery. otherwise i'm thrilled.
I recommended this product.

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)
Jonathan
1 (9,999)

2020-11-24

AL

1 (9,999)
I purchased the Samsung RF28R7201 on March 27, 2020 and it broke down on October 3, 2020. My Family which includes me, my gf and 4 kids were without milk,eggs,ice cream, yogurt,lunch meat,frozen foods,etc from 10/3/2020 to 11/13/2020 and we still have not received our refund money from Samsung that was suppose to be direct deposited for us to buy a new fridge but it was sent via check and we were forced to use our own funds to purchase a new fridge after the fridge we purchased did not last 6 months. Luckily we had enough to purchase a fridge as we would still be without a fridge to this day and not even have a fridge for thanksgivings next week as it takes time to purchase and have one delivered. PLEASE AVOID THIS PRODUCT AT ALL COST!
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2020-11-24

Samsung Care

Thank you for bringing this unfortunate experience to our attention. For better assistance, we would need to look further into this. Please contact us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142655095

Martin
1 (9,999)

2021-01-04

Santa Maria, CA

1 (9,999)
we bought this fridge because it looked sleek and well made at the store. the french doors are convenient and the flexzone drawer is a nice feature to have so we can keep snacks in an area our kids can easily reach. the main drawback is that the little flap/door that opens when you get ice has broken twice within a 6 month period. the flap continually opens and closes 24 hours a day when it breaks and it requires a whole need refrigerator door. we thought after replacing the door the first time we would no longer run into any issues, but the problem resurfaced on the door within 3-4 months of being replaced. this makes me concerned about qc on samsung appliances in general if getting replacement parts does not truly resolve an issue.
Originally posted on Samsung US

Features

4 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-01-05

Samsung Care

We wold have to look into this concern to see why the door flap keeps breaking. Can you contact us? We would be more than happy to talk with you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142808493

enovin
5 (9,999)

2020-08-23

Pennsylvania

5 (9,999)
Refrigerator design presents variety of options for food storage. Drawer is especially valuable. Innovative separators allow many ways to divide your goods. Freezer on the bottom is the right position technically and convenient to use. The size of the freezer is ample. Water/ice dispenser with lighted area and lighted control buttons are very helpful. Though I had an issue, when refrigerator was just installed, with water dripping from the dispenser. But I was able to restore hermetic fit of the tubing with the help of instructions in the manual.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
jananimei
5 (9,999)

2020-05-31

5 (9,999)
[This review was collected as part of a promotion.] This is an amazing and stylish refrigerator inside and out. This replaced another one that we liked a lot, so, for us to like this even more says something about this refrigerator. It's got a ton of space with adjustable shelves and the LED lighting gives the interior a cool look. It's also WiFi enabled and we have it connected through Smarthings app. This enables you to turn on/off the icemaker, set the temperature and alerts you if you leave the door open for too long which is a nice touch since we have accidentally left our previous fridge open numerous times! It's got a huge freezer section as well and the flexzone drawer is a nice addition. The stainless steel finish resists fingerprints. Overall, we love the refrigerator very much!
VancK
3 (9,999)

2022-01-03

3 (9,999)
makes ice well but melts cubes into one large, unusable mass. ice dispenser shoots out ice chips all over the floor. locked glass shelf in plastic surround via two pia clips in the back & two pia clips in filter housing. the doors don't swing all the way out of the way, so trying to finagle the shelf out is tricky. front clip stabilizes, along with the drop shelf, is plenty and less headache to clean. veg drawer has a cracked face for no reason after just a couple of months. double shelf, ledge of bottom of basket. it's barely open on the far end...just enough for bits of lettuce and herb to slip in there with no way to clean. between the ice maker, produce drawer, and overkill design on shelf removal for cleaning, there are definite drawbacks.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2022-01-04

samsugncare

We're sorry to hear you were less than satisfied with your product. We pride ourselves on our products and the high-quality standards we maintain. If you have questions or require future assistance; please reach out to us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1144044516

Srr1111
1 (9,999)

2020-05-22

1 (9,999)
I waited as long as possible before posting this review in hopes Samsung would contact me and do the right thing and fix the many malfunctions we’ve been experiencing since the first day we installed the fridge. The refrigerator has a sleek and modern look, which I immediately loved. The design is both functional and intuitive. I like how it’s appearance is high-end, but doesn’t overly draw attention either. 

It has plenty of space for all my fridge needs and I really like how the shelves are easily adjustable and the FlexZone drawer is a neat feature with its easy to adjust compartments and the ability to adjust its temperature. That is all I can say positively about this fridge, as it has been a complete nightmare ever since installation. The doors have an alarm to alert owners if they aren’t properly shut, however the freezer door alarm NEVER stops going off while closed and it never lights up when it is opened. It’s somehow working backwards and stops making the alarm sound when open. Sometimes you can see the light on of the freezer when it’s closed. I immediately contacted The Insiders about the problem to receive a prompt email response that Samsung would be made aware of the problem and contact me to fix it, but no one from Samsung has ever made contact. Upon some internet searching, I’ve come to realize this is a problem for many who own this fridge. In fact, I saw posts about these problems going back 3-4 years on different Samsung models. The user manual is not correct on how to make the problem stop. My family has had to spend quarantine with a refrigerator that makes the most upsetting beeping the entire time. Additionally, the freezer temperature gauge indicated the freezer wasn’t getting to the low temperatures it’s supposed to be. I paid to buy thermometers to check the true temperature and it is in fact at the correct temperature for the freezer but the temperature indicated on the panel varies from correct to 25 degrees off at any given time. As if those problems aren’t enough, the water dispenser sometimes stops dispensing for no reason. And then as suddenly as it stops it will start back up a minute or more later. I would discourage everyone from buying this terribly made refrigerator. Especially since it’s an ongoing problem and Samsung won’t even bother to contact me to arrange to fix their problems. I just wish I could get my old Samsung fridge back now. It was working perfectly fine after 12 years. I love my Samsung dishwasher. I love my Samsung oven and range. But they have perhaps forgotten how to make a reliable refrigerator or just don’t care. My neighbors were excited to see our new fridge but were discouraged when the beeping wouldn’t stop. They got a different fridge from a different manufacturer. I am thoroughly dissatisfied with the fridge and Samsung customer support, or more accurately, the lack thereof. To have this many problems (lights, beeping, water dispenser, temperature not displaying correctly) so soon, at this point a new fridge is the only option I see to fixing this. We were about to replace a couple televisions in the house with 8k models. I’m definitely rethinking my manufacturer choices.
Helpful?

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2020-09-29

DA

Hello Srr1111, thank you for your review and sharing your feedback with us. We would like to look into this for you. Please contact us at 1-800-SAMSUNG or via live chat on our website (www.samsung.com/ca/support).

Jess
3 (9,999)

2024-03-05

3 (9,999)
We've owned this fridge for over 2yrs now. At first absolutely in love with it, the look and storage capacity was great. But after a few months we noticed the ice machine isnt as productive as it was at first. We own a old home and this was an issue with a previous fridge but after updating the water line and getting it all checked out its just a fridge issue the water stream is not the same its very slow we hardly use it the ice production is even worse. We have other family member with this fridge and it seems we all have the same issues
Originally posted on Samsung US

Features

5 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-03-07

SEA Care

Hi Jess, We all want a fridge with a working ice maker. Let us take care of the unit right away! Here is a link to help you with the ice maker. Please watch the full video, follow the steps, and click the hyperlinks for further assistance. Ice maker is not working. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146927623 to help our team pull up your information. Have a great day. ^Aloe

without ice maker
2 (9,999)

2022-06-10

2 (9,999)
The refrigerator is great except the ice maker went out after it went out of warranty, of course. Two repairman have said it needs a completely new icemaker with the electric panel replaced. I could handle that even except the parts are not available to repair it. Interesting this happened as we specifically chose this Samsung refrigerator for the large capacity ice maker. It didn't work for about 3 weeks then after waiting for the part to come in the ice maker started working again...for a week and now it's stopped working again.
Helpful?

Features

4 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

2 (9,999)
Response from Samsung:
2022-06-13

Operations

Hi without ice maker, thank you for reaching out. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

HoustonCook
2 (9,999)

2021-03-11

2 (9,999)
this refrigerator has everything you don't want - it's noisy, faulty, and a waste of money. noisy - the designers figured out how to make the loudest refrigerator i have had the displeasure of listening to. middle of the night - loud dump. the motor is moving the ice - wakes you up from sleep. faulty - the water leaks from the water dispenser. the ice continues to fall after you pull the glass away. the fridge is not efficient. waste of money - for the price, you would imagine more modern technology. nope. just a terrible product
Originally posted on Samsung US

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-03-11

Samsung Care

It sounds like you are having multiple issues with the refrigerator. I can understand how this would have you on edge. If you are looking for assistance, look no further! Our Social Media team can look into this for you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143063986

Sidney
5 (9,999)

2021-07-19

Orlando

5 (9,999)
a part of my wife's dream,this refrigerator is beautiful and very efficient. it has a very low noise work, it has a big refrigerator, a big freezer with an internal extra drawer and between both there are a very useful drawer called flexzone with an intermediate temperature,nice for beers, sodas, cheese,etc. no leaks from water/ice compartment (very common in others brands). easy access to all parts due to its big doors and drawers. alarm for door open. a very useful app to refrigerator control using samsung smartthings via internet.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Pelican1951
5 (9,999)

2020-04-21

Bluffton

5 (9,999)
[This review was collected as part of a promotion.] I was so excited to receive my new Samsung refrigerator as I was replacing my 10 year old Samsung that was Old Faithful but we needed an upgrade. We noticed right away the ease of changing the water filter with the location right up front. No having to empty the top half of the refrigerator like Old Faithful. The Deli drawer or Cool zone is so convenient and easy to arrange with the help of the movable bars. Space , space and more space , I'm very very happy as this is a fantastic Product. Samsung you have set the bar high. Thanks.
No spare parts any where
3 (9,999)

2026-08-06

3 (9,999)
We have had our refrigerator for three years now. Although I love the refrigerator within a year, the ice maker grows up and refuses to make ice now the seal on the freezer has given away, and there are no way to get a replacement seal for our freezer we are in the eighth week waiting for it and told it’s gonna be another 5 to 6 weeks yet. I don’t know that I can recommend this freezer because of the replacement parts delay. So now I have a freezer that everything is frozen together and we can’t use it anymore !!! waiting on parts.
Originally posted on Samsung US
Response from Samsung:
2026-08-12

Samsung

Hi, Thank you for sharing your experience and for choosing our refrigerator for your home. As the diagnosis has already been completed, our team would be glad to stay connected and provide any available updates regarding the part order and repair process while addressing any additional questions along the way. Please keep this reference number for your records: 1152960920. Feel free to reach us through any of the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Rachel Samsung Care

Quality Guru
1 (9,999)

2024-04-03

Michigan

1 (9,999)
About 2 years old now. Ice maker has not held up and every power outage the electronics will not reset properly. Love the general design. Very unhappy with the design of the electronics and associated operating system. Samsung also is not helpful with any diagnostics after a power interruption for getting the thing to reset- figured out how to do it with a Google search, but they wanted to send a a repair technician at my expense the two times I tried to use their services. Maybe some six sigma quality work is warranted here
Originally posted on Samsung US

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-04-05

SEA Care

Hello there, We understand your frustration with the refrigerator's overall performance to determine the best way to help. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147016124) to help our team pull up your information. Have a great day. ^Camille

Candace L
2 (9,999)

2023-05-11

Birmingham, AL

2 (9,999)
i was so excited to get this design. not happy at all! ive had it about 2 years and i think my ice maker has gotten completely stopped up at least 3 times and when you open the door to see what’s wrong, ice goes everywhere and makes a total mess!!!! the area where the ice comes down has no where for water to drain, so theres always water where ice chunks fall out constantly and melt and they lay around on it, sometimes in the floor too! i have to wipe that tray off constantly to keep water from running down the front of the fridge in the floor. it’s soooo aggravating! also, the ice cubes dont seem to be completely frozen and there’s always water or something mixed in, so it shoots water and ice in your drink. would def not buy again bc of the ice maker!
Originally posted on Samsung US

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

3 (9,999)
bjmusic
4 (9,999)

2021-03-29

North Olmsted,Ohio

4 (9,999)
this is a great frigerator, there is a lot of room and the deli shelf is wonderful. it has a great look and is easy to take care of. the finger resistant exterior is easy to keep clean. the glass shelfs are adjustable and easy to clean. but if your not careful small items will fall off the back because the shelfs dont go all the way to the wall ?the two things that would make it a five star frig is that the shelves on the door are not adjustable at all! the large area were you would put a gallion of milk is nice but it would be nicer if it were enclosed to keep the milk colder. the most negitive aspect about this frigerator is the ice maker is small and as if that wasn’t bad enough it is slow. this could of been a great refrigerator with some minor tweaks
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
fewd
4 (9,999)

2021-09-16

Bradenton, Fl

4 (9,999)
the finger print less finish is truly that and i'm pleased with it. my older fridge had a upper and two side led light bars and bin lights, the newer more expensive model only has the ceiling light bar and while it has decent illumination, the older model was better lit, the bin lights were really a nice feature. also the older model has a long, thin, clear bin on the front of the freezer bin as well as the slide out drawer, this model has the projections to attach the bin but apparently the bin is no longer put on this model
I recommended this product.
Originally posted on Samsung US

Features

3 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2021-09-17

Samsung Care

Thanks for leaving your feedback. We will take notice of this concern. ^Pat

Keith
4 (9,999)

2022-01-02

RC, Calif.

4 (9,999)
purchased 6-23-2021 the rf looks great and is workable. just don't over stack it. food has condensation and ice is frosted over. no water drip tray. love the separate pull out drawer too keep eggs and deli meats in. icemaker takes too long to dispense ice, forget trying crushed ice. ice comes out cloudy and size is small. i had a kenmore elite same design as samsung for 4 years and the compressor went out. ice was always clear and maker was designed in door and worked great. bought the extended warranty from best buy for this fridge and am sure i will be using it. gave it a 4 rating and yes to recommend. design and color are great, liquids stay cold, compressor is quiet, but little details and known items to have issues should be fixed before producing more.
I recommended this product.
Originally posted on Samsung US

Features

4 (9,999)

Performance

3 (9,999)

Design

4 (9,999)

Value

3 (9,999)
bmarciniak
5 (9,999)

2020-04-21

Saint Cloud

5 (9,999)
[This review was collected as part of a promotion.] This is an incredible refrigerator. It has so much room in it. We especially love the middle drawer under the french doors. This is a place that you put all kinds of things for little hands. We put drinks in there for our kids. They are able to reach things they want without having to open the whole refrigerator. The water tap and ice machine work great. The water is very tasty and cold when it comes out. This refrigerator allows us to store so much food in it and the second shelf adjusts so we can put tall items like milk or other drinks there. There is also a pull out drawer in the freezer that allows you to store things and make it easy to find. The only negative about this model is that pockets in the doors are very small and don't hold very much.
Samsuck
1 (9,999)

2021-11-30

Collierville, TN

1 (9,999)
purchased this expecting the quality of the high end samsung tv's in our house and boy were we disappointed. ice maker froze up and quit working about 2 months in. samsung sent someone out immediately who did a replacement and told us it wouldn't last and he was right. now that we are just out of warranty our ice maker has failed regularly and the solution is pay more money to fix a year old appliance or scrap it and go with another brand. if you're in the market, just google samsung ice maker and you'll stay far away!
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-12-02

samsungcare

I realize you have been dealing with this for a long time. I'm sure you have done all that you can do to resolve this. I wish we had other options to resolve this concern. At this time, we can only recommend service. You can do that by using the link below. ^Pat https://www.samsung.com/us/support/service/locations/

Nomoresamsung
1 (9,999)

2025-06-18

1 (9,999)
[This review was collected as part of a promotion.] Fell in love with this refrigerator in the store. Shortly after we purchased it, the icemaker quit. $250 repairs didn't last long. Veggies in crisper were partially frozen and ice crystals formed in freezer drawer. Then the icemaker quit again. Warranty doesn't mean much when the service call costs $200+ I'd never purchase another Samsung appliance nor recommend one. We've had it 2 years and paid for 2 service calls. Two other family members have the exact model refrigerator and have experienced the same problems.
Originally posted on Samsung US
Response from Samsung:
2025-06-19

SEA Care

Hi there, We understand how you feel about your refrigerator not meeting your expectations. We want to speak with you directly to find out how you felt about your overall experience, discuss your alternatives, and resolve any additional concerns you may have with your fridge. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149648884, to help our team locate your information when you message us. Have a great day. -John

storywell
3 (9,999)

2020-12-01

Estero, FL

3 (9,999)
we had previously purchased a similar model for a condo & loved it. expecting this to be similar, we've had some disappointments. before i get to those, this refrigerator is gorgeous! immense capacity & we love the flex-drawer. most every aspect of this refrigerator is solid. except: 1) the water dispenser is really slow; almost a minute to get a 14oz glass of water. 2) the bottom shelf is super hard to remove and clean; massive design fail, imo. furthermore, there is no official guidance for doing so. i had to find a youtube video showing how. it is ridiculously convoluted. 3) having removed the bottom shelf assembly to remove and clean under the glass, the last time we did it, it shattered. this has led to a 3 day, multi-hour search for a replacement.
Originally posted on Samsung US

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2020-12-02

Samsung Care

We appreciate you for taking the time to tell us about your experience because you are a valued member of the Samsung family your experience matters to us. I have a guide that goes over directions on how to remove the glass from the shelf. Hopefully, this helps with a couple of your concerns. ^Pat Remove bins, shelves, glass: https://www.samsung.com/us/support/answer/ANS00063107/

jenny
1 (9,999)

2022-01-22

indiana

1 (9,999)
we previously owned the samsung 28 cu. ft french door fridge and it went out after many years of great use. we went with this one because of the water/ice dispenser and were so disappointed because the design of the inside is simply awful! it is not deep and because of the awkward shelf placement, you can only put gallons of milk in the fridge if you remove one of the shelves, leaving no room at all inside. shelves around icemaker are useless and small. do not buy this one, the layout is not user friendly at all.
Originally posted on Samsung US

Features

2 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-01-24

samsungcare

Hello! Thank you for taking the time to share how you feel about the refrigerator. You provide a loo of insight on ways we can better our product and features. You are a valued customer and your experience matters to us. I will be sure to report your feedback via the appropriate channels. ^Pat

KingCobraRC
5 (9,999)

2020-05-15

Colton

5 (9,999)
[This review was collected as part of a promotion.] This refrigerator purchase was very much needed! I previously used a side by side that was 15 years old, is the same size from the outside as this new fridge but is much larger on the inside. I was pleasantly surprised with all of the compartments it comes with. There is plenty of space for all of my food, and the extra drawer is especially convenient for snacks and smaller items. The freezer is very easy to use. I was a bit worried about having to constantly bend over but it opens easily and it is easy to find what I am looking for. The ice-maker in the door is a game changer. I'm sure i'll be drinking more water from now on with how convenient it is. Overall, I'm very happy with this purchase, it is a beautiful refrigerator and a welcome addition to my kitchen!
posumzmommy
5 (9,999)

2020-04-26

Garden Grove

5 (9,999)
[This review was collected as part of a promotion.] Can I be in love with a major appliance?! Never happened before, but I do love my new Samsung 4-Door Refrigerator. First of all, it is beautiful, especially with the fingerprint resistant Stainless Steel finish. I also love the produce drawers inside that are so roomy, but also they ergonomically slide up and out. Also the handles to the freezer and flex drawers, they gently lift up, unlatching them and then just glide open. Amazing design! I am also happy that there is no water catching slotted plate under the water/ice dispenser to get dirty . It is just a small, nicely designed sort of well to catch any spilled water. Also, the shelves are adjustable, just slide them back if you need more space. This is truly a thoughtfully-designed refrigerator. I absolutely love it!
Idaho Family
1 (9,999)

2022-01-17

Idaho

1 (9,999)
this is the worst over-priced appliance we’ve ever purchaed. twice per week we have to use a blow dryer to defrost the frozen, non-working ice maker. the refrigerator constantly makes a dinging sound, the flex panel on the drink drawer cannot be used at all nor can it be reset. it does not work. this overpriced refrigerator is nothing but problems. appliance repairmen find out what type of refrigerator we have then tell us to just junk it & replace it because this make and model is nothing but constant problems.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-01-19

samsungcare.

I can understand where you are coming from. It is never easy dealing with a unit that is experiencing problems. We are doing all that we can to resolve our customers' concerns. The options available to us, we have to work on a case-by-case basis. The proper solution for this concern would be a service repair. You can locate a service center using the link below. ^Pat https://www.samsung.com/us/support/service/locations/

Joe M
4 (9,999)

2025-12-19

New Jersey

4 (9,999)
[This review was collected as part of a promotion.] Our new Samsung Refrigerator is the newer model of the unit we replaced. The reconfiguration of the shelves and the flexibility of the shelves is excellent. Everything about this refrigerator is great except for two items. The water and ice dispenser on our former unit had a light that illuminated the dispenser when dispensing ice and water, it was very helpful especially at night. The second problem is that when the water filter needs to be changed the water supply to the refrigerator must be shut off while changing the filter then turned back on when the change is complete. The previous unit an automatic valve that allowed the filter to be changed while the water to the unit was turned on. These two, very likely, money savers are in my opinion are big dissatisfiers.
I recommended this product.
Originally posted on Samsung US
Suzandrea
1 (9,999)

2022-12-19

North Carolina

1 (9,999)
We thought we were making a sound decision purchasing the 28cft 4 drawer French door refrigerator in October 2019 after historically purchasing washers and dryers (2x) and several TVs over the years. The refrigerator is a utter disappointment We've had problems with the ice maker the entire time. It has stopped making ice, stopped dispensing ice, crushes ice when on the whole cube setting and continuously grows mold on the rubber parts. The ice maker and related electronics have been replaced a total of 4 times under both the manufacturers warranty and the extended warranty with the last replacement being September 30, 2022. The finish below the icemaker has also started rusting. If something spills on the bottom shelf and gets under the glass it is a nightmare to clean.
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
mgspan95
5 (9,999)

2020-05-19

Lakewood

5 (9,999)
[This review was collected as part of a promotion.] Usually when I look at appliances online I don't buy them because how much better could they possible be? Why spend more on a different fridge? They're all the same... right? Wrong. I'm so happy that I decided to go with Samsung here. While some other options might be cheaper, my new Samsung fridge blows them out of the water. My new fridge is larger, has more features, and best of all, looks better! The black stainless steel is beautiful. The extra drawer is a blessing. You can even set it's temperature separately from the rest of the fridge. The interior space is almost twice that of my old fridge despite them being about the same size! The water dispenser works great as well. Overall I'd recommend this fridge to anyone that can afford it, fantastic price for it's value!
ssimon
3 (9,999)

2022-05-24

3 (9,999)
we were replacing an old samsung fridge built into a custom cabinet. old fridge spec was 70 inches high at hinge cover. actual height 69 15/16. this fridge spec is also 70 inches. went to store and measured floor model,. it had actual height of 69 15/16. great. exactly the same as our old unit. i ordered new fridge. new unit was delivered. it does not conform to spec, nor does it match floor model. height of unit is 70 1/4 and it doesn't fit into cabinet opening. engineers for some obscene reason built fridge switch into hinge cover so i can't just remove it. now i have a fridge that seems nice, but it sticks out into the room and doesn't fit properly. i'm left trying to figure out what to do about it. be very wary before buying this fridge if you need it made to spec.
Originally posted on Samsung US

Features

5 (9,999)

Performance

4 (9,999)

Design

1 (9,999)

Value

4 (9,999)
Response from Samsung:
2022-07-28

Samsung Care

Hi Ssimon, Thank you for bringing this to our attention. I see you have some concerns with the 28 cu. ft. 4-Door French Door Refrigerator with FlexZone™ Drawer in Stainless Steel . I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here is the installation for the actual dimension of the unit and the space needed. Installation Specifications https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/rf28r7201sgaa/RF28R7201SR.PDF Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144743135 Have a great day. ^Charles

pegesus59
5 (9,999)

2020-03-30

Paragould, Arkansas

5 (9,999)
[This review was collected as part of a promotion.] My wife picked this one out bece likes the double doors on the top, and the Flex-Zone Drawer works out great for drinks. My 7 year old grandson is always getting a Gatorade from the drawer, drinking a little then putting it away to stay cold. Saves having to open the whole refrigerator door over and over again. Choice of ice cubs or crushed along with water in the door is a fantastic feature. The lower Freezer Drawer has a ton or space. We love this unit. I would buy it again if I was looking for a new one.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Madeline0824
5 (9,999)

2019-05-16

Buda TX

5 (9,999)
[This review was collected as part of a promotion.] We purchased the 28 cubic foot 4 door refrigerator with flex zone drawer. How did we ever live without this? The amount of room and options to store different sized items in the adjustable shelves are endless. The flex drawer is magical. It can be used for extra fridge or freezer storage based on your needs.... at the touch of a button! It took almost no time at all for the fridge to regulate temp and the freezer quickly followed. We absolutely love our Samsung refrigerator and highly recommend this fridge!
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2019-05-18

Samsung Cares

Better late than never! Thank you for taking the time to tell us how much you love your new fridge. We are thrilled to know it has added a little something special to your kitchen. We appreciate your recommendations and welcome you to the Samsung Experience! ^Cat

Pastor Bob
5 (9,999)

2022-05-06

New Jersey

5 (9,999)
[This review was collected as part of a promotion.] Of course getting something new is always nice. A new pair of shoes, a new shirt, new plants for the spring and summer season. But a new fridge comes under a different category. Because it really matters what you get in your affordable range. I and my wife are so happy that we went with this Samsung model. The extra draw makes it so convenient. It not only looks great it works great! Spending a little more and going for the added features make all the difference. We highly recommend this Samsung model.
I recommended this product.
Originally posted on Samsung US

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

User manual & downloads

User Manual

ver 09 | 31.58 MB

Apr 10. 2025

ENGLISH, FRENCH, SPANISH
Download

Quick Guide

ver 00 | 1.29 MB

Feb 07. 2019

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