36" 3-Door French Door Counter Depth Refrigerator with External Ice and Water Dispenser and Dual Auto Ice Maker in freezer

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36" 3-Door French Door Counter Depth Refrigerator with External Ice and Water Dispenser and Dual Auto Ice Maker in freezer
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Highlights

ENERGY STAR® Certified

ENERGY STAR® Certified

Features

Store more with SpaceMax™ Counter-Depth

Easily store more food

SpaceMax™ Counter-Depth

Store more food with a spacious 25.5 cu.ft interior on a Counter-Depth model. Unique SpaceMax™ technology uses special high-urethane insulation that enables the walls to be thin without compromising energy efficiency.

Ice your way

Dual Auto Ice Maker

Make sure you are prepared for any occasion with an abundant supply of two different ice types. The Dual Auto Ice Maker produces a large amount of both Cubed Ice and Ice Bites™, which chill drinks fast. It makes 4.8lbs of ice a day and stores 8.8lbs*, so you always have lots of ice.

  • * [Standard-depth model] Compared to Samsung RF27T**** or RF28T**** models. [Counter-depth model] Compared to all of the Samsung counter-depth refrigerator models.
    ** Compared to our conventional models without SpaceMax™ technology.
    *** Produces 2.6lbs (1.2kg) / day of Cubed Ice and 2.2lbs (1.0kg) / day of Ice Bites™. Stores 4.8lbs (2.2kg) of Cubed Ice and 5.3lbs (2.4kg) of Ice Bites™.
    **** [Standard-depth model] Produces 7.7lbs (3.5kg)/day, and stores 4.2lbs (1.9kg) of Curved Ice. [Counter-depth model] Produces 4.4lbs (2.0kg) / day, and stores 2.9lbs (1.3kg) of Curved Ice.
  • * Produces 2.6lbs (1.2kg)/day of Cubed ice and 2.2lbs (1.0kg)/day of Ice Bites™. Stores 4.2lbs (1.9kg) of Cubed ice and 4.6lbs (2.1kg) of Ice Bites.

SmartThings

Up to 15%* Energy Saving

SmartThings AI Energy Mode

Reduce your energy use by up to 15%* with AI Energy mode**. If your estimated electricity bill exceeds your preset target, it gives you an option to save energy***. It optimizes the compressor speed and defrost cycle, based on your usage pattern and surroundings.

* Available on specific models from May 2023 through a Wi-Fi update. Internal test results are based on a comparison of the factory setting temperature when using AI Energy mode and without using AI Energy mode. Results may vary depending on the usage conditions and patterns.
** Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.
*** SmartThings will display a notification before activating the saving algorithm in both 'Maximum mode' and 'Custom mode.'
**** Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
***** SmartThings will display a notification before activating the saving algorithm in both 'Maximum mode' and 'Custom mode.'

Do the SmartThings at Home

SmartThings Energy

Efficient energy use, Smart savings

Manage your energy usage and save money. SmartThings Energy* provides energy efficiency tips, and monitors the energy consumption of appliances** in real-time, comparing it to the previous month. It also alerts you if your monthly targets are exceeded.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung Account are required.
** SmartThings Energy currently works with around 40 Samsung home appliances that are SmartThings enabled. These include refrigerators, washing machines, clothes dryers, dish washers, vacuum cleaners, ovens, hoods, cooktops, microwave ovens and TVs (from June 2022).

SmartThings Home Care

Smart maintenance, Easy upkeep

Take care of your refrigerator with ease. SmartThings Home Care* provides real-time monitoring, automatically alerting you if problems are detected and suggests a solution. You can check on the status of your fridge, including the condition of the water filter.

* Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.

Performance

Cools from corner to corner

All-Around Cooling

Make sure that all of your food is properly cooled. All-Around Cooling cools each compartment evenly from corner to corner. It continually checks the temperature and circulates cool air through strategically placed vents. So food is kept at the optimum temperature and cools evenly inside.*

* Based on internal testing.

Convenience

Flexibly fit taller items

Slide-in Shelf

Store large and bulky items much more efficiently and reduce wasted space. The Slide-in Shelf can be pushed in to create more room* between the other shelves to store tall bottles, large containers and big items, like a multi-tiered cake or a tower cooker.

* When the Slide-in Shelf is pushed in, tall bottles or containers that are up to 19 inches (486mm) high and 14 inches (358mm) wide can be stored.

Internal Water Filter

Internal Water Filter

Enjoy filtered water with the internal water filter. It is also easy to access for simple replacement.

* The NSF-certified model is the DA97-08006C, which has been certified according to the NSF/ANSI 42, 53, 401 NSF/ANSI/CAN 372 test method. Microplastics are 0.5 ~ 1.0㎛ size plastic particles. Results may vary depending on the actual usage conditions.
** The purification capacity is 1,136 L and the usage life is 6 months. The water quality can be maintained by periodically replacing the filter. Replacement filters can be purchased through SmartThings, Samsung.com and the Samsung Electronics Service.

ADA Compliant

Enhanced accessibility

Use the refrigerator with ease and confidence if you have restricted movement. Its Internal Display is compliant with the standards of the Americans with Disabilities Act (ADA). So the controls are all within arm’s reach and can be used with one hand.

* The refrigerator's internal display is located lower than 44 inches (1,118 mm) from the bottom, and the freezer is located lower than 36 inches (914 mm) from the bottom which is lower than the height of a general kitchen counter.

Efficiency

ENERGY STAR® Certified

More energy efficient

ENERGY STAR® certified, so you can save money by using less energy without sacrificing performance or functionality.

Digital Inverter Technology

Efficient compressor

Enjoy great energy efficiency, little noise and a long-lasting performance. The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand. So it is quiet, uses power efficiently and is certified to work for 21 years*, with a 10 year warranty** on the compressor.

* Awarded a 21 year durability certification by the Association for Electrical, Electronic & Information Technologies in Germany (Verband Deutscher Elektrotechniker – VDE). Actual lifespan may vary depending on the usage circumstances.
** 10 year warranty is limited to the compressor only.

Design

Sleek and modern look

Modern Design

The clean and contemporary design features a beautiful flat front with low-profile door handles and recessed drawer handles. So it will fit seamlessly with kitchen appliances and enhance the look of your home.

Digital Inverter Compressor

The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand across 7 levels. As a result, it’s quieter and uses up to 50% less power.

Specifications

  • Cooling Type

    All Around Cooling

  • Net Weight (kg)

    132 kg

  • Net Total

    25.5 cu.ft

  • Net for Freezer

    7.5 cu.ft

  • Net for Fridge

    18 cu.ft

  • Net Dimension (WxHxD)

    35 3/4 x 70 x 31 6/8 inch

  • Net Width (inch)

    35.75 inch

  • Net Case Height with Hinge

    70 inch

  • Net Case Height without Hinge

    68.875 inch

  • Net Depth with Door Handle

    31.75 inch

  • Net Depth without Door Handle

    29.44 inch

  • Net Depth without Door

    25 inch

  • Packing Dimension (WxHxD)

    37 5/7 x 75 2/5 x 31 1/2 inch

  • Net Weight (kg)

    132 kg

  • Packing Weight (kg)

    136 kg

  • Cooling Type

    All Around Cooling

  • Metal Cooling Duct

    Yes

  • Number of Shelf (Total)

    4 EA

  • Gallon Door Storage

    1 EA

  • Shelf Material

    Tempered Glass

  • Number of Vegetable&Fruit Drawer

    2 EA

  • Number of Door Pocket

    4 EA

  • Power Cool Function

    Yes

  • Interior LED Light

    LED Lighting

  • Big Pantry

    1 EA

  • Interior LED Light

    LED Lighting

  • Power Freeze Function

    Yes

  • Dual Ice Maker

    2 EA

  • Door Alarm

    Yes

  • Refrigerant

    R600a

  • Door Type

    Flat Door

  • Door Handle

    Handle

  • Colour

    Stainless

  • Dispenser Type

    External Ice and Water Dispenser

  • Color (Fridge-Right Door)

    Stainless Steel

  • Color (Fridge-Left Door)

    Stainless Steel

  • Color (Freezer)

    Stainless Steel

  • Energy Consumption

    730 kWh/year

  • ENERGY STAR® Certification

    Yes

  • Counter Depth

    Yes

  • WiFi Embedded

    Yes

Reviews

36" 3-Door French Door Counter Depth Refrigerator with External Ice and Water Dispenser and Dual Auto Ice Maker in freezer

4.3

Recommended by 86% of customers.

Write a review
5.0 66%
4.0 18%
3.0 4%
2.0 2%
1.0 10%
Features 4.5
Performance 4.4
Design 4.3
Value 4.3
AI Functionality 4.1
AI review summary
  • Customers praise the generous capacity and flexible shelving, perfect for large families and bulky items.
  • Reviewers rave about the four ice types and customization options, calling it a standout feature.
  • Many commend the smart app alerts, fingerprint-resistant finish, and quiet, energy-efficient operation.
  • Some report ice maker issues or inconsistent cooling affecting performance.
  • Most find the refrigerator delivers exceptional value despite occasional drawbacks.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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493 Reviews

Dano
4 (9,999)

2026-04-20

Clermont, FL

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] The capacity for a family of 5 is excellent. Great freezer storage as well. We like the ice capacity and the 4 choices of ice shape/size. It does seem to cool refrigerated items faster than our last and we can see, via the app, our energy efficiency. We enjoy the quick slide-back shelves for taller items. The only negative we have so far is the water dispenser is on the slow side, I feel like I stand there too long waiting to fill a 12 ounce glass. In the future, I think our family would prefer the four door with the easy access drawer between the refrigerator and freezer. Also, the beverage station would be a great feature next time, too.

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Bigdaddy9711
3 (9,999)

2025-06-03

Texas

Colour : Silver
3 (9,999)
[This review was collected as part of a promotion.] Loved this fridge in the store. But when I got it home, seems not designed very well. The middle shelf can not be adjusted so to speak and is very flimsy so when you put heavy things on it it bows. And the retractable shelf thing is a cool idea but once you do that you loose all that space and can only fit like 1 gallon of milk comfortably. And the little shelves on the bottom of the door are useless cause if you put anything there you forget about it cause you can't even see what's there. But the one upside is the ice makers. They are awesome! Of and the water dispenser on the outside dribbles water onto the front of the fridge and onto the floor.

Features

3 (9,999)

Performance

4 (9,999)

Design

2 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-06-05

SEA Care

Hi there, Making use of the refrigerator space is important in every household. Let's gather the information needed to optimize the fridge's space. The link below will help you load the refrigerator effectively to utilize the space in your fridge. Please select the topic that piques your interest so that you can learn more. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149459030) to help our team pull up your information when you message us. Have a great day, -Ernest-

The real deal review
5 (9,999)

2026-06-23

Ct

Colour : Silver
5 (9,999)
The ice style is nice having 4 kinds of ice I would make it 5 kinds have the sphere Style also To the engineering of this unit swap the small ice maker to the door so the crushed ice will crush faster all guest's so far like the small pea cubes In there cup So far this fridge is great . The feet legs should be more adjustable for uneven floors and the doors to close properly could add a bubble level in the fridge thats a nice touch for the common homeowners . Also let's move the water filter to the top left by the ice maker kids and stupid people like to twist and pull the filter out and say what is this . Over all nice unit. We'll made and quiet

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

3 (9,999)

AI Functionality

3 (9,999)
serena155
4 (9,999)

2023-08-10

Livermore

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] This thing is massive.. on the inside. Sits in the same footprint as my old fridge but looks empty compared to my old fridge. One thing that I'm sad about is the lack of room for taller items. I'm not a fan of putting my milk in the door. My gallon of milk only fits in the door or if I pull the slider shelf back. Other than that all the ice makers are awesome and I love how I can control the temperature and ice makers from my phone. Another cool thing is the door open notification sent to my phone too.. with kids home for summer it's nice to be able to see what's happening from the office. Excited for all the space. Love how pretty it looks in my kitchen!
Greek girl
5 (9,999)

2026-07-24

Colour : Silver
5 (9,999)
This is a great refrigerator. Not only does it have tons of space in both upper refrigerator and lower freezer, I love that it has three types of ice (curved, cubes and mini bites). Have had this for over a year with no issues

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
ecokie
5 (9,999)

2023-09-29

Randolph

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I never thought that small cubes of ice would be a favorite in a refrigerator. I love having the different shapes and sizes of ice plus the option of turning off any of the icemakers thru the app. The SmartThings app makes the refrigerator even better, setting the exact temperature on the refrigerator and the freezer. It let's me know that the door is open, even when I'm not home. The door alarm is perfect for those people who love to gawk hoping that food will jump into their hand. It sure made me jump. It has plenty of room, and the fingerprint resistant finish is extremely helpful in the middle of a renovation. I'm betting it will just keep getting better.
Jake
4 (9,999)

2024-09-10

Harrisonburg, VA

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] Had my GE fridge for 10 years and it died on me so I had to find a replacement in a hurry. Found an amazing deal and decided to give Samsung a try. Only 2 complaints so far. First the top shelf seems a little flimsy due to only having support on the front of it on one side. The second issue is the ice dispenser seems to leak a little bit of water from ice getting stuck inside the door between the ice maker and the dispenser. Seems to be a common problem on the Samsung units as my parents experience the same issue with theirs. Overall i would buy another Samsung if the price is similar or cheaper than a comparable GE unit.

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
Momy
1 (9,999)

2024-03-07

Colour : Silver
1 (9,999)
I would like to share my experience with Samsung Canada. I bought a fridage from retail store in July with extended warranty. The firdage has issues from day one. Samsung diceded to recall the fridage and refund for the unit only. They don't cover the extended warranty. The retail store won't refund the extended warranty since they don't have the unit back. Samsung expect the retail store to refund me without having the unit. Now I have lost $250. I won't recommend Samsung to anyone
[D] Alternative Text [D] Alternative Text

Features

1 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-03-12

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

GeorgieGeo
1 (9,999)

2024-08-18

Palm Coast, Florida

Colour : Silver
1 (9,999)
[This review was collected as part of a promotion.] I purchased this fridge 7 months ago & I HATE IT! Things fall out the back of the open drawer freezer onto the freezer floor (hard to reach). This is anything but a mega-capacity refrigerator, a turkey might be a difficult fit. Ice maker issues of years past were supposed to be fixed, they aren’t. It has 4 types of ice, they don’t work properly. Getting ice out of the door always has shavings making it messy whether choosing curved or crushed ice. The ice/water dispenser lever scratches easily. For the price paid, I am very very disappointed!! I do not recommend this product and will not purchase this brand again.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-08-20

SEA CARE

I would feel the same way if this happened to my refrigerator. Allow us to assist you with this, GeorgieGeo. For a more organized and space-optimized fridge, we recommend following this link for some tips. Kindly visit the embedded link for additional help. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the corresponding topic which affects its ice production. Learn more by visiting the instructional video and the hyperlinks. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147460089, to help our team pull up your information. Have a great day! ^Chrystel

Kssulli26
3 (9,999)

2026-07-23

Colour : Silver
3 (9,999)
My husband hates how things freeze in it but we’re able to fit a lot for our family of 9

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Kaczman27
5 (9,999)

2023-08-17

Clinton Township

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Gorgeous unit. plenty of room and can hold a case of beverage and have plenty of room for food. the door bins have room for gallon containers and easily hold all the condiments, salad dressing and containers the need to be kept refrigerated. the stainless steel finish is beautiful and the freezer plenty of room for meet and frozen meals. the ice maker makes 4 styles of ice which is great for entertaining and the water dispenses nice and cold and the ice dispenser ice keeps it nice in cold in my water decanter. the Samsung Smarthing app is great. it enables me to monitor the temperature and ice maker and turn the ice maker on or off as well as temperature control remotely
gmarini
5 (9,999)

2023-09-20

Katy

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Complete satisfaction. perfect size for the house. The interior space is ample and well designed. Shelves give enough remove to place large items. The gallon door shelves is also a big plus. The exterior of refrigerator is very sleek and keeps clean. Easy to set up on Smart Things App. This helps to check temp and also advises when door is open and closed. Alarm is also great if you don.t have your phone around to let you know door is open. Power cool functions is perfect when door stays open for long period while putting in groceries. And now for ice selection, 4 types of ice satisfies everyone.
Danny
5 (9,999)

2024-07-12

Augusta Ga

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I puchase three months ago, hands down the best fridgarator I've own yet. I previous own a side by side frig. I was forever complaining about how little storage it had. Definitely not the case with this fridge it has alot of storage space for all my drinks vegetables, and meats. The best feature I personally love is the three style ice it makes. I can even controll it via Bluetooth with my smart things app.it allows me to see it in my home eco system, which is a plus because I tend to forget ti close the frigarator door. It quickly send my a message through my smart device's saying I left the frigarator open. How awsome is that! This is Great buy guys your not going to regret this purchase

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Fargoan
5 (9,999)

2023-09-20

Merrifield

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] This is a beautiful fridge and the space inside is impressive. Love the water dispenser and ice maker. The overall layout and design is well thought out. Highly recommend and we are very happy that we got this! The SmartThings app let you know if you left the door open and also allow you to remotely monitor and control fridge and freezer temp. If you forget to close the door right, the fridge also has audible alert to warn you that you left the door open which has gone off a couple times for me. The one feature is quick cool that I haven't had a chance to use but legit one of the most thoughtful features I came across. Forgot to cool your favorite beverage? Well, this fridge has got your back.
LARRY B
4 (9,999)

2024-08-13

GOODYEAR, AZ

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] We bought our 31 cu. ft. 3 door refer last October to replace our 3 door refer that quit working. The only problem we have had with it is the ice dispenser on the door. It only worked part time and was messy when it did work. If you tried to get ice cubes they would come out 1 or 2 at a time and spray ice crystals all over the floor. When you opened the door to see why it was not dispensing, a large handful of ice would com crashing down onto the floor. It seems the hot air inside the house (78 deg) would cause condensation in the Shute. We only use the door access for cold water. We get the ice cubes from the tray in the bottom freezer with the scoop. No mess, No fuss, just the right amount of ice.

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Marc
5 (9,999)

2026-05-13

Lakeland, Florida

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] The fridge capacity Is very great for our four person household . The economics of the doors In freezer drawer Are well thought of . Cooling has been great Things do not over freeze in the refrigerator and ice stays frozen in the freezer . Ice dispensing Is OK I wouldn't say the best Only because The ice drawer that is in the top left of the refrigerator Sometimes backs up and you have to reset the ice drawer But nothing over cumbersome . Great size refrigerator as far as economics go Slides in and out when I need to clean behind And also the Water filter is very easy to change .

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
rslattery
4 (9,999)

2023-08-19

Shawnee

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] Our first refrigerator was delivered damaged. It was disappointing to have to wait an extra 2 ½ weeks for a refrigerator. So once I finally got my new one, it was big and beautiful. I thought the idea of multiple ice makers was promising. However, we have found the upper ice maker to be sufficient for our needs and prefer the option of turning the freezer ice makers off and using it as additional freezer space. The exterior finish is amazing. I love that it doesn't show fingerprints. The Smart App is great telling you if a door is left open. And access to a condensed user guide, which is very handy. Overall, this is great refrigerator. Loving the extra space, the ice maker(s), and the exterior.
Luvmyfrig
5 (9,999)

2024-07-11

Tulsa Oklahoma

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] The Samsung refrigerator is a top-notch appliance that I highly recommend. Its sleek design complements any kitchen decor, and the spacious interior provides ample storage for all my groceries. The temperature control feature ensures that my food stays fresh for longer, and the energy-efficient design helps me save on electricity bills. I particularly appreciate the ice maker and water dispenser, which are convenient additions that make my daily routine much easier. Overall, the Samsung refrigerator has exceeded my expectations and I am extremely satisfied with my purchase.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
LIZARD KING
3 (9,999)

2026-07-20

Maple Heights, Ohio

Colour : Silver
3 (9,999)
Capacity and ergonomics are the issues I have with this product. The doors are configured in such a way as to limit what can be stored there. The door shelves are too shallow and not able to hold certain items that one would normally find on the door. The bottom shelf is installed with the smallest hidden clips that are nearly impossible to utilize. The glass does not separate from the frame so if there’s a spill that get between the two you can’t clean it. The way the doors are mounted makes it impossible to adjust them. One of the doors will not stay open despite being level. The water dispenser is a trickle and the ice dispenser constantly freezes solid. After disabling it I can still hear the auger trying to run periodically.

Features

2 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

2 (9,999)

AI Functionality

1 (9,999)
Karen
1 (9,999)

2024-11-11

Colour : Silver
1 (9,999)
We bought this refrigerator in 2020. It is the WORST refrigerator I have ever owned. We had to call a repair man within the first 6 months because the ice maker kept freezing up and would stop making ice. I never write bad reviews, but I am so fed up with this refrigerator and don't want anyone else to purchase one. The ice maker freezes up every week or two and has been for the past few years. We have to take a hair dryer to it all the time to melt the ice to get the huge chucks to come out so that it will make ice again. DO NOT EVER BUT THIS BRAND OF REFRIGERATORS.

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-11-12

Samsung Care

Hi Karen, We understand how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting steps for your ice maker, kindly click the embedded words. Samsung ice maker is not working. https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147666175) to help our team pull up your information when you message us. Thank you. -Ricardo

Texas mom 29
5 (9,999)

2026-06-25

Texas

Colour : Silver
5 (9,999)
This product has exceeded my expectations. The capacity is excellent, and the adjustable flap makes it easy to fit taller containers when needed. The temperature control is very reliable—it keeps frozen foods frozen and refrigerated items perfectly chilled. The consistency of performance has been great from day one with no issues. The crisping drawer helps keep fruits and vegetables fresh longer, which is a huge plus. The ergonomics are also well thought out, making it easy to organize, access, and clean. Overall, a fantastic product that I would highly recommend.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Nav1
5 (9,999)

2026-05-24

Colour : Silver
5 (9,999)
So far it’s more than 6 months to ownership of this fridge and it’s working great with good features
[D] Alternative Text [D] Alternative Text

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
RobP
1 (9,999)

2025-06-03

Colour : Silver
1 (9,999)
[This review was collected as part of a promotion.] Preferred our Figidaire Gallery series soooo much more. This fridge is NOT fingerprint resistant. Our grandkids make a mess everything they're over. Have to constantly wash it. Shelving options are horrible. It might be 3 - 4 cu. ft. larger than out Gallery but the interior shelving layout is horrible. Wasted space. We have to lay down a lot of taller items. Finally it has this cold plate or metal wall in the back for cooling. I don't care what you set the temp to, we're freezing any liquids near the back every time. Even our eggs froze in the fridge.

Features

2 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-06-04

SEA Care

Hi RobP, Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in addressing the frost in your refrigerator. Kindly watch the full video. My Samsung refrigerator is too cold: https://youtu.be/40o6rKjU9UM Here's an additional link to maximize the use of the refrigerator's space. Learn more by checking the hyperlinks. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149440604) to help our team pull up your information when you message us. Have a great day, -Ernest-

DISAPONTED 1
1 (9,999)

2025-04-26

QUEENS NY

Colour : Silver
1 (9,999)
I BOUTHT THIS ONE MONTH AGO SO FAR THE WATER DISPENSER DOES NOT WORK.ICE MEKER DISPENSED ALL IN THE DRAW BELOW. IT DOE NOT MAKE ANY SENCE IF ICE CAN BE ACCES FROMTHE DOOR WHY HAVE A DRAW FULL OF ICE WAISTEING SPACE AND STORAGE TOP SHELF IS NOT STEADY CAN PUT NOTHING ASIDE FROM EGGS VERY UNSTABLE AND WEAK AGAIN WASTE OF SPACE/STORAGE LEFT DOOR IS TRICKY TO CLOSE WITH THAT SILLY FLAP. THE BOTTOM DRAW STORAGE IS MINIMUN NOT FAMILY FRIENDLY MORE FOR SINGLES RELLY DISAPOINTED AND DISCUTED WITH THIS FRIGE WILL NOT RECOMEND TO NO ONE

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-04-28

Samsung Care

Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link for troubleshooting steps for your water dispenser that is not working; kindly choose the one that matches, watch the video, and click the embedded words. Samsung refrigerator water dispenser issues. https://www.samsung.com/us/support/troubleshoot/TSG10003791/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148933091) to help our team pull up your information when you message us. Thank you. -Ricardo

brian3166
5 (9,999)

2024-08-13

Greenville NH

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] We moved into a new condo and the refrigerator was included. It's nice to have a brand-new refrigerator with filtered water and ice on the door. We have not had that feature so it's a great addition. The freezer has plenty of space and 2 trays for ice. If you scan the QR code, you can easily register for the warranty and connect the refrigerator to your phone via Bluetooth. This is a great feature as your phone will alert you if the door is open for too long. Fun technology to have. I highly recommend this to anyone shopping for a new refrigerator.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Empanada1
5 (9,999)

2023-08-30

Katy

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Never too much space. Arrived just in time for the old one to go out. Professional installation from RXO. Got cold quickly after installation. The shelves are easy to adjust and very spacious. The door shelves are convenient and accommodate big containers. Freezer space is large and easy to access. Convenient water and ice on door help to avoid opening fridge. The variety of ice is also a big plus. No more finger prints. Loaded on Smart Things App and now I get notified if it is left open and have access to temp. A perfect addition to our kitchen.
GEM in Statesboro
5 (9,999)

2026-05-20

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] My previous refrigerator (a different brand) failed twice in its short fove-year life. Choosing this Samsung refrigerator has been a great decision because it offers great capacity, and a well thought out layout. So far, has been flawless in keeping my food cold. I really like the ice dispenser in the freezer making two different size cubes, and it being able to dispense ice through the door as well. I do wish the water flow in the door was a little more robust. The refrigerator has been very easy to clean and still looks brand new. Recommended.
Jbrink
1 (9,999)

2026-02-26

Lake City, FL

Colour : Silver
1 (9,999)
After ordering this refrigerator November 02, 2024, now today February 26,2026, we are experiencing cooling issues with the freezer and the refrigerator part. The freezer is set on 0 degrees F and is reading 32 degrees, the refrigerator is set to 32 degrees F and is reading 46 degrees F. We didn't notice at first until I got food poisoning from spoiled food, along with losing hundreds of dollars of food, I was also out of work for 2 days because of this. Debating on seeing if Samsung will fix the issue or just trashing the refrigerator after reading all the horror stories on the repair wait times and hassles of getting it repaired! Also, both ice makers stopped working about a month ago so I should have known something was about to happen!

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-02-27

Samsung Care

Hello Jbrink, We understand how serious and upsetting this situation is, especially with food spoilage, lost time from work, and both the cooling system and ice makers not functioning properly. That’s a major disruption to your home, and we’re here to help guide you through the next steps. To address the temperature concerns in both the refrigerator and freezer sections, please follow the guide below. Be sure to review the sections that apply to your exact symptoms: Refrigerator or freezer is not cooling at all Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Please carefully go through the recommended checks in the guide. The embedded links within the article may also provide additional steps depending on what you find. Since both ice makers have also stopped working, please review: Samsung ice maker is not working (Click on the sub-topic: “Ice maker is not making any ice”) https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice If the cooling issue and ice maker concern continue after completing the troubleshooting steps, we strongly recommend contacting us directly so we can review your warranty status and discuss service options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152180447), so our team can pull up your information. Thank you! ^Joshua

Notimpressed1145
1 (9,999)

2024-10-06

Colour : Silver
1 (9,999)
Brand new fridge quit after a couple of months. Freezer and fridge wouldn't cool. The control board was replaced and it worked for a day and a half. After a long back and forth with Samsung and the repair company it was finally replaced after.over a month of not working. This obviously cost me.money in spoiled food (twice). No.compensation from Samsung. Now after 2 days with the replacement fridge the water stopped dispensing. I'm not.lookong.forward to my next back and forth with Samsung. At.least.the new fridge is still staying cold...

Features

1 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-10-07

Samsung Support Team

Hello, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/).

NafRiz
5 (9,999)

2023-10-01

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I purchased this product and was not sure if I would really like it. Thei is the best purchase I have made. The size is very big so fits a lot of products. It was also very easy to connect it to my phone so I can control it. My experience with the SmartThings app is great, very easy to set up and use. I have tried the power freeze a couple of times and love how quick it freezes the products. I tend to forget a lot so the 2 minute door alarm is my favorite thing on this fridge. It goes off so many times a day so it helps me remember to close the door. I love using apps so being able to adjust temperature fron my phone from the app is a major plus. It is also very easy to clean the fridge since it does not leave any finger prints on it
WKRatlif
4 (9,999)

2025-02-22

Bartlett TN

Colour : Silver
4 (9,999)
We brought this Samsung Mega Capacity 07/28/24. We like the overall size and multiple Ice types. The only complaint is the adjustable sliding shelf. I think it is a poor design creating a weak point. The shelf is not supported very well at the side walls and the front mid-point where the shelf halves meet can sag with even what should be considered normal weight. Being a technical person, I made a support post that looks pretty good, but still!!! Samsung, feel free to contact me and I am hoping there is a non-sliding option available to me.

Features

5 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

5 (9,999)
William
5 (9,999)

2024-08-13

Levittown, PA

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I love this refrigerator! It is very spacious and the size of the shelves are adjusted perfectly. The middle shelf opens and works great for long wine bottles. I had a Samsung side by side and it was great, but I like being able to fit sizable leftovers on the shelves and not have to break them down into small portions. I never wanted anything but the ice maker on the door for convenience but I love the containers in the lower freezer compartment. I use them everyday with the included scoop. Faster and easier and with the 4 different types of ice. Crushed to cool of homemade iced tea. Large cubes for big cups and the little cubes for the kids. Love love love it. Very glad I purchased and gave my old Samsung to a friend and he loves that one too.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
JRJ ii
5 (9,999)

2024-01-19

New Jersey

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] We've had the Mega Capacity refrigerator a few months now and if not for the ice dropping every now and then you would not even know its running, as it is so much quieter than the old one. I do like the notifications I get on my phone when someone leaves the door open too long, so I can yell for them to close it but do have to admit that because of the size (and how much stuff we pack in) it does take some time to find exactly what you are looking for. Only two small nit picks, the through the door dispenser drip tray is too small (crushed ice tends to fall out after you've removed your cup) and the produce drawers tend to hit the doors when removing larger items. Other than that I wish I gotten it sooner and it lasts as long as the one it replaced.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
JJ64ss
1 (9,999)

2024-04-11

Jamestown NY

Colour : Silver
1 (9,999)
Bought in November 2023, Leak in high side compression flange, waited almost 2 weeks to have fixed. Had to talk to someone in the Philippines 2 times with 25 minutes wasted with someone that was hard to understand, asked for someone that spoke English 5 times, spoke faster...Lost a whole freezer and fridge food. Word with repair people this happen frequently, poof quality control. Juice ran on lower shelf on the underside, no way to clean or remove, lets see the resolution! Temp on app only shows set temp, not actual, waste!

Features

2 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2024-04-15

SEA Care

Hi there, Thank you for reaching out regarding your Mega Capacity French door refrigerator. We apologize for any issues you are having with your unit. Please open a repair ticket for personalized service at: https://www.samsung.com/us/support/service/ To help clean the underside please see the link and video instruction for more detailed instruction on how to keep the fridge clean. Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/ A plan for keeping your Samsung refrigerator clean https://www.youtube.com/watch?v=Gw_NOk1rLAY Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147044955) to help our team gather your information. Have a great day. ^Charles

mkumar
4 (9,999)

2025-08-08

New Jersey

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] The order and delivery process was super easy and streamlined. Have no problem whatsoever with the fridge. Cooling is fast and effective, looks are great and even qualified for the rebates through utility provider. I love the app connectivity too. I can change the temp of the fridge and/or freezer even on the go using SmartThings app. Even show how much power was consumed - thats super nice. Attaching snashot of the app for reference. Only con I can think of is that I opted for one of the biggest ones (31 cu ft) from capacity standpoint and honestly it didnt feel all that big, if at all, when compared to the other non-samsung branded 27 cu ft fridge. Outside of the this, I think I am pretty happy with the purchase and totally recommend this to friends & family

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

4 (9,999)
HarleyBigDog
5 (9,999)

2026-03-25

Federal Way, WA

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I love the design and ergonomics of the refrigerator. So easy and intuitive, slides, doors, cabinets, everything is thoughtfully designed for ease and efficiency. Going from this layout from my other side-by-side refrigerator, is night and day as far as capacity goes. I had more room in the refrigerator itself, and the freezer drawer, even with the ice dispensers still have me both more room and better organization. Quickly upon installation, the refrigerator cooling was impressive. I absolutely LOVE this refrigerator.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Scallen
5 (9,999)

2026-07-08

Oklahoma

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I love my Samsung fridge! So easy to maintain, everything is at a fingers touch. With the Smart Things app, control temp settings and ice makers (mine has one in door and one below with two different size ice chips), with the 32cf capacity, I have never run out of room. The stylish LED lighting just adds a glam touch. Easy to clean with removable bins in the doors. Storage drawers for veggies and meats last a long time, keeps them very fresh. LOVE the snack drawer, keeps all the things we use a lot easy to access.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
chad
5 (9,999)

2025-08-08

Covington, Georgia

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] We just bought a house in Georgia and we have never owned the air smart fridge before this was one of the best investments I’ve made for me and my family. It A excellent addition to my new home and blending with my interior it is very efficient and I would recommend this to anyone that’s looking a state of the art appliance much more than a fridge. In my opinion I love the Site that I got it On sale But more importantly, it’s good value for money a lot of great features that You want in a refrigerator

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Luv4samsung
5 (9,999)

2026-03-26

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I love this refrigerator; everything stays cold. There is ice through the door and two ice trays in the freezer, one for small cubes and one for large cubes. The ice containers are large with lots of ice, and the refrigerator makes ice quickly. The other brand ice refrigerators make only a few pieces of ice per day.. I love having three ice trays full of ice at all times, with a quick refill ability. Two trays of storage in the freezer is also nice on tray slides back for access to the second tray.
Trisha21362
5 (9,999)

2024-12-24

Colour : Silver
5 (9,999)
I love this fridge. It's huge with a large amount of space. It has a modern and sleek look. This fridge keeps everything fresh and cool. The ice and water dispenser is super convenient as well. I definitely recommend this fridge.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Fatalxpressions
5 (9,999)

2025-08-09

Warwick, RI

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I've had the pleasure of using this refrigerator for just over a year now. We have not had a single issue. It is so spacious, and the adjustable drawers are awesome. The ice makers creates two forms of ice and has a convenient tray and ice scooper. The storage drawers are easy to open and close, and the condiment spacing has a nice layout. The stainless steel design looks sleek and is very easy to clean. We always use Samsung products, and will continue if the products stay great quality!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
KathrynD
1 (9,999)

2025-06-29

Maryland

Colour : Silver
1 (9,999)
Horrible purchase! Refrigerator stopped working (sat at 70 degrees for 2 days while I went back and forth with Samsung’s technical “support”) after just over a year and of course it’s past the warranty so the company provides no support. I will never purchase an appliance from Samsung again. The extra features might seem attractive but when it can’t do its basic job, it ends up being an expensive mistake. Stick with the brands that have been in business longer and support customers better.

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-01

SEA Care

We aim to ensure your fridge always functions at its best, KathrynD. Let's help you. If your fridge is experiencing cooling concerns, please turn to page 79 of the user manual to view its symptoms, possible causes, and their solutions: https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149801491, to help our team locate your information when you message us. Have a great day. -John

Not your business
2 (9,999)

2026-04-18

Pennsylvania

Colour : Silver
2 (9,999)
[This review was collected as part of a promotion.] What makes ice?It's loud?My first fridge did not work.Properly took samsung over a year to fix the issue by sending me anew fridge and was thankful for that.I don't like how I can't store anything standing straight up on the bottom.Shelf, without having this 2nd top shelf pushed in. The doors dont close properly either one of them. but it cools and freezes great. I also dont like how the water lines on the back are set up along with when stuff is on the bottom shelf the shelf starts to bend in

Features

5 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Response from Samsung:
2026-04-27

Samsung

Hi Not your business, This experience clearly shaped how the fridge feels in real use, and it’s been heard. The note about cooling performance is appreciated, and the other observations are being acknowledged with care. Since your refrigerator is used daily, simple organization habits can help maximize space and keep items fresh. Small adjustments may make storage more convenient. You may find this resource helpful: https://www.samsung.com/us/support/answer/ANS10006839/ Refrigerators can produce some sound, particularly when they are new and settling in. These operating noises are typically minimal and should not disrupt daily activities. This guide explains common sounds and outlines steps you can take if adjustments are needed: Learn more here: https://www.samsung.com/us/support/troubleshoot/TSG10007113/ If you’d like any additional support, feel free to connect with us through the options below. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When you connect with us, please provide your reference number (1152421430) so we can pick up where you left off and assist you faster. Samsung truly values your business and looks forward to supporting you. Glaiza Samsung Care

Lala
1 (9,999)

2025-08-10

FL

Colour : Silver
1 (9,999)
Samsung is supposed to make things easier to use, easier to clean, time saving products. This refrigerator is an epic fail!! You forgot that the ones cleaning this refrigerators are mostly common people who buys your products because of the futuristic ant time saving features. Well... cleaning this refrigerator requires tools, a lot of time, the pieces are easy to break and you end up with a terrible back ache just to remove a shelf. Epic fail!. I wish I knew this before I bought this junk.

Features

1 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2025-08-11

Samsung Care

Hello Lala, We understand the difficulty of cleaning the refrigerator. Let us help. Below is a link to the refrigerator cleaning guide. You may also watch the video about deep cleaning the refrigerator. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150325724 to help our team pull up your information when you message us. Thank you. -Angelica

slattery1268
5 (9,999)

2023-11-03

Shawnee

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I have really enjoyed the new refrigerator. The streak free surface is amazing and liekly one of my favorite features. I deliberately tried to put fingerprints and streak the surface. I was not able to do so. I like the couple inches of added depth all while still fitting in the frig slot for our house. The setup was very quick and easy. I like how quickly things cool once you put them in the refrigerator. Even though we do not use the lower ice maker storage, instead using it for even more storage, it is a great feature to have an upper and lower ice storage. couple other great features is the bright lighting. Easy to see all around frig. Also, the best of all is the 2 minute alarm that goes off if you happen to not close the door completely. A great feature with kids in the house!
ChefatHeart
1 (9,999)

2025-10-28

Henderson, NV

Colour : Silver
1 (9,999)
[This review was collected as part of a promotion.] We were extremely disappointed in the performance of this refrigerator. The top two shelves froze everything, despite the interior temperature set at 37 degrees. The doors would not stay open so it was difficult to get items out. Plus, the large shelf directly above the oversized drawer couldn't support many items. It drooped and bent before we finished putting our food items inside. The four types of ice was the best feature of this refrigerator, which we couldn't get rid of fast enough.

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-10-30

SEA Care

Hello there, We understand how concerning it can be when your refrigerator isn’t performing properly, especially with food freezing on the upper shelves and having difficulty keeping the doors open. We’d like to help you resolve these concerns so you can get the best performance from your appliance. Please follow the steps found in the guide below under the topic “Items freezing in the fridge compartment.” There are embedded links you may click for additional details and support. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ A correctly "leveled" refrigerator is not level from front to back. Refrigerators are designed to tilt back slightly, which helps the doors to close by themselves and helps with draining. This will help close the door automatically and prevent the other door from opening. Here is a link for more details. Kindly watch the included video. How to level your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00062321/ Should you need further assistance, you may reach us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151179204) to help our team pull up your information. Thank you. ^Camille

SandyM
2 (9,999)

2026-04-30

Colour : Silver
2 (9,999)
Cooling is inconsistent. Top shelf of fridge too cold and food freezes. Top freezer drawer jams up. ridiculous that you need an app to adjust temp. Fine for people who want it but cumbersome to set up and I do not want to waste time to and storage on my phone but I finally did because the food was freezing and you can not adjust temp anyway. So I got the app adjusted the temp and top shelf of fridge still freezing. Water dispenser is slow. Fridge has good space to store food.
Response from Samsung:
2026-05-08

Samsung

Hello SandyM, We can see why this brings a valid point into focus around consistency and everyday reliability. Cooling behavior in refrigerators can be influenced by airflow patterns, leveling, and how temperature adjustments are applied across compartments. This guide shares helpful steps to support steady and consistent cooling performance. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ This guide outlines steps for addressing overcooling in the freezer. https://www.samsung.com/us/support/troubleshoot/TSG10007317/ If the refrigerator continues to show uneven cooling after following the steps in these resources, connecting with us allows our team to review your specific model details and help determine the most appropriate next steps. Please keep this reference number for your records: 1152469137. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Yolie
4 (9,999)

2026-07-22

California

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] I love this refrigerator. All of its features are great. I love that it notifies me everything and the only maintenance I’ve needed to do has been change the filter. It is great and spacious.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

1 (9,999)
Busy mom
4 (9,999)

2025-09-15

Rochester, New York

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] There are so many great features I love about this refrigerator. First it makes 3 kinds of ice continually. One in the door dispenser and two in the drawer freezer. We never run out. The shelves are more adjustable then some we looked at. The doors hold a lot of items. We have had this fridge for over a year now with no issues with the ice makers. It's easy to change the water filter. I only gave it 4 stars because the left door doesn't always close. But at least it beeps to let you know it didn't close. Also it won't left you turn the freezer more than 5° above 0. Ice cream is hard to scoop. The last thing is it seems to dent easily. We already have lots of dents at the bottom but that seems to be the way stainless steel is. I also have dents on my dishwasher and stove. Other than that it's been a great fridge.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
NeedMyFridgeWorking
1 (9,999)

2024-03-22

Lakeland, Florida

Colour : Silver
1 (9,999)
Loved the fridge when we first got it. 3 months in and this sealed system has failed. Got a tech out after a week, said they have to replace the compressor/drier. Another week before he can get back out. 2 weeks now without the fridge. When that gets installed, it takes 72 hours for the dye to go through the system to see if that fixed the issue. Potentially, it could be a month before my fridge is working. Not real happy with my Samsung investment at this point.

Features

3 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-03-25

SEA Care

Hello there, Thank you for your review. We would love to speak with you about your refrigerator and determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1146980658 to help our team pull up your information when you message us. Have a great day. ^Aloe

Joe B
4 (9,999)

2024-08-15

Texas

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] We really like the fridge but there are a few issues that are a bit bothersome: 1 - it dents really easily 2 - we had one issue where the fridge compressor was frozen and we had to empty the entire fridge and defrost it for it to start working again. We've never had this issue with the other fridges we've had in the past 3 - cleaning the bottom shelf is difficult, you cannot get under the glass which is a problem when things leak and get stuck underneath it.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
NOT HAPPY 2
1 (9,999)

2026-06-22

Colour : Silver
1 (9,999)
Do nor buy any Samsumg appliances you will be wasting your money. The fridges are made cheaply and they do not cool properly. When I spoke with a representative when we were having trouble with our fridge and let them know it was 10 degrees Celsius inside they proceeded to tell me that was ok (in a recorded telephone conversation). Absolute worst appliances and even worse customer service. And if you purchase something you can't return it and they wont fix it

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-06-22

Ivana Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case –French Door Refrigerator. Thank you, Samsung Customer Care

DonnaMarie8540
5 (9,999)

2026-07-13

Natchitoches, Louisiana

Colour : Silver
5 (9,999)
Very nice and dependable refrigerator! The capacity to hold everything that we have and then some is so new to me! I've never had an appliance that can hold so much food. The cooling system used to keep everything just the right temperature and the consistency is top tier. The outside finish is smooth and sleek, something that was definitely a selling point. The Ergonomics of this refrigerator is also very well thought out and made with real people in mind.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
FrustratedCustomer
1 (9,999)

2025-07-08

Colour : Silver
1 (9,999)
I purchased five Samsung appliances in July 2024, including the RF32CG5400MT refrigerator. Just a few months later, in mid-December, the refrigerator broke down. Samsung replaced three major parts, including the main board, but the repair process dragged on until late February. Each time they claimed it was fixed, the refrigerator failed again, ruining my food and forcing me to repeatedly contact support. In May, the fridge broke down yet again, this time due to a gas leak. That’s four breakdowns in less than a year, with three major part replacements—and yet Samsung still refuses to replace the unit. What’s more shocking is that a high-level Samsung representative actually told me this kind of failure is “normal” for a refrigerator within the first year. I find that completely unacceptable. Between the repeated failures, spoiled food, wasted time, and poor customer support, I can confidently say: I do not recommend Samsung appliances.

Features

3 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-07-14

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.

JaSu
4 (9,999)

2026-06-21

Indianapolis Indiana

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] Love the different ice types and the fact that you can use the dispenser or scoop ice depending on what you need it for. I'm still trying to figure out the best way to put the refrigerator shelves to allow tall items without losing space, but I may just have to remove a shelf. I am also missing my compartment at the top of the door that held my butter and sliced cheese, but that is just getting use to it being in the bottom. The smart things app is cool.

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)
Seffers
5 (9,999)

2026-01-13

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] The capacity is huge We are pleased to inform you that the capacity is indeed huge, offering ample room for your needs. This generous space is designed to accommodate a significant amount of items with ease. You will find that the expansive capacity allows for considerable flexibility and convenience. It is well-suited for storing or processing a substantial volume of materials. We trust this considerable capacity will be of great benefit to you.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Syed
4 (9,999)

2025-12-20

Ellicott city, MD

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] I am not going to say I love it but I can say I liked it. It definitely has a good look and size is also great. It is mega capacity means you can store a lot of items. I tried to use the app but it is keep loosing its connection. There are four different kind of ice you can get from this fridge. The stainless steel is finger print resistant which is also a good feature. To adjust the configuration, I used the app which is easy to navigate.

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
armstjr1
5 (9,999)

2023-08-28

Oneonta

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Proud new owners of the Samsung model RF32CG5400SRAA. Must start with how great it is to have the four different types of ice. Helps keep us from running out and my wife and daughter love the Ice Bites. Good for drinks or if you like chewing on ice. The fingerprint resistant stainless-steel finish is nice. Especially after having one that wasn’t. With 31 cu. ft. of space, there is ample room for all groceries. Plus, the layout of the shelves helps maximize the available space. With the Samsung Smart Things app, you can keep an eye on the temperature of the refrigerator and freezer. Plus, you can turn on or off the three different ice makers. It also has a door alarm that will send an alert to your phone if left open for over two minutes. Overall we have been very pleased with our new refrigerator and look forward to many years of excellent performance.
YDL04
2 (9,999)

2025-08-14

Colour : Silver
2 (9,999)
I had to replace my fridge and I thought this one was a good deal. However, I am disappointed that although its appears large, I design for space is horrible. Im storing less and the shelves are not adjustable as one might think. It's a set position. It's difficult to change the filter, I had to YouTube it. its hard and time consuming to clean the draw shelf, and even after removing it, the design prevents a through clean, any liquid gets trapped in the front and cannot clean it well. this is frustration. Since I had this fridge Im still unable to connect it with the WiFi, and have made several attempts. Im fine with the 2 ice trays in the freezer drawer, but the disadvantage is you ice is exposed to food or freezer odors or any freezer spill. The ice maker when empty can take about 48hrs to fill up. during the summer or entertaining I have to purchase ice.

Features

1 (9,999)

Performance

2 (9,999)

Design

2 (9,999)

Value

2 (9,999)
Response from Samsung:
2025-08-15

Samsung Care

Greetings! Thank you for sharing your experience. It’s completely understandable to feel disappointed when an essential home appliance doesn’t meet expectations—especially one that plays such a vital role in your daily routine. We're here to support you. To assist with organizing your refrigerator despite the fixed shelves, we’ve included a helpful link below. It offers guidance on maximizing space and storing items efficiently: Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ For replacing the water filter, genuine Samsung filters are designed to be user-friendly when following the correct steps. The link below includes a step-by-step video and additional support resources through hyperlinks: Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Cleaning shelves and drawers can be time-consuming, especially with certain design limitations. This guide, including a video walkthrough, offers tips on safe removal and effective cleaning: Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ If you're having difficulty connecting the refrigerator to Wi-Fi, please note that a strong signal is essential. Walls and distance can weaken connectivity. For detailed steps on enabling Wi-Fi and using the SmartThings app, please refer to the user manual linked below—particularly: • Page 45: Enabling Wi-Fi on the refrigerator • Pages 49–51: Installing SmartThings and checking compatibility https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150383077 to help our team pull up your information. Leo

Kco1
1 (9,999)

2025-10-26

Virginia

Colour : Silver
1 (9,999)
Woke up this morning after 9 months of use to the smell of smoke/chemicals coming from inside. Doesn’t last, scratches VERY easily and the fridge interior layout is awful. Oh yeah, and if you spill anything on the bottom shelf, you don’t be able to take it off to clean it up. :) OH and I tried multiple times to connect the fridge to SmartThings app and it never could (I got my Samsung microwave and oven to connect easily).

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-10-28

SEA Care

Hi, We understand how concerning it must have been to notice a chemical smell and difficulty with cleaning and connectivity. We want to help you get the most out of your refrigerator and ensure it’s operating safely and efficiently. You may follow the steps in the links below for cleaning and maintaining your refrigerator: Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS00063107/ User Manual (page 75) https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf To connect your refrigerator to SmartThings, please follow the steps in the guide below: Connect your Samsung refrigerator to SmartThings https://www.samsung.com/us/support/answer/ANS10001624/ Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151158468) to help our team pull up your information. Thank you. ^Camille

BakeryMomma
3 (9,999)

2024-12-03

TN

Colour : Silver
3 (9,999)
It is ok for a fridge/freezer. I am noticing that it is basically impractical for my family's use. It maybe one of the largest sizes but feel like the overal configuration is not that great. The glass shelves look nice but are nearly impossible to remove from fridge and clean in between glass and plastic hardware holding it without breaking it. It is meh to me and cumbersome with lack of shelf options or movement options.

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

3 (9,999)
Response from Samsung:
2024-12-03

Samsung Care

Hello, We understand your difficulty in cleaning the refrigerator shelf. We're here to help. Below is a link with helpful tips about cleaning the refrigerator shelf/drawer. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147817060) to help our team pull up your information when you message us. Thank you. -Angelica

Johnboy80
5 (9,999)

2026-03-25

Paris, TN

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] The capacity on this thing is crazy big! I still haven't even come close to filling it up. Great door storage too! The ice maker is awesome with four different options (two kinds inside the freezer and two more in the door). It cools quickly and consistently and uses less electricity than my old model. This fridge is the nicest most feature rich model you can buy for the money and they have great financing options too!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Chillyuk
5 (9,999)

2024-08-13

Florida

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] This fridge replaced a previous Samsung fridge. This one makes no compressor noise, and keeps everything at the desired temp. I did not think I would use a the ice features but I run the freezer ice until the trays are half full then turn it off. This works well for me as I am not a big of ice but I do use the door ice for small drinks. I love the adaptability of this fridge but miss the fold up shelf in my prior fridge.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Meindrain
5 (9,999)

2026-03-26

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] My Samsung French door refrigerator with the dual cooling and 3 types of ice is absolutely phenomenal! It immediately showed me how inefficient and costly my old fridge was simply by staying at the correct temperature at all times. Food literally last twice as long, and th e freezer, wow, again until you have something that works as well as my Samsung, you don’t realize how bad the others, even my old fridge was working
lakelife
1 (9,999)

2026-07-08

Grand Forks, ND

Colour : Silver
1 (9,999)
Would have given it a 5 as I loved the product but even though it was past a year since purchase, was waiting for kitchen remodel to be finished before using, and had only been using for 10 months when it quit cooling. Had it diagnosed and was determined it had a leak in the sealed system and unable to find anybody to repair it in my area. Waiting on Samsung to resolved and have been without a fridge now for 3 weeks.

Features

5 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Maren
5 (9,999)

2024-08-15

Texas

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] We’ve had this about 2 months. Everything is great. No problems at all. Love the freezer and the layout instead of side by side. Extremely easy to set and control temps and ice makers. We don’t use ice much so we have the ice maker in the door turned off. The ability to control things thru the app is great, especially when I don’t shut a door good and it lets me know. So far we are very pleased with this purchase.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Mchs
4 (9,999)

2024-07-23

Cypress, TX

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] Spacious! Extra storage under the door that took me a few days to see. Lol. But kind of bummed that magnets don't stick on the doors since I collect them from places we visit. Picture attached is about half of what we have. But was able to have them on the side. Easily dents and scratches so have to be extra careful. My wedding ring got stuck between door and handle and made a small dent the first day of using it.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Jeff
5 (9,999)

2026-05-20

Alabama

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I have to admit. I am an Ice connoisseur. This refrigerator has three different types of ice. The small ice is the kind you see in some of burger places that have the small round ice. I love it. It has worked flawlessly. I really love the APP as well. I occasionally do not shut the door all the way, In a few seconds it tells me on the phone that the door is open. Im just glad its nice and dont get facetious. LOL

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Marty58
5 (9,999)

2026-07-03

Cibolo, TX

Colour : Silver
5 (9,999)
It's a great fridge. We never run out of ice. Food and drinks stay nice and cold. With the adjustable shelves, there's plenty of room for large items like a whole turkey. The veggies stay fresh in the crisper. The setup of the shelves on the doors makes it easier to access items that we use daily. The bottom freezer also has plenty of room for my ice cream. 😋 We definitely have enjoyed it and will continue to.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
ginny
5 (9,999)

2026-05-20

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I think it is the best refrigerator I have ever owned. Everything is easy to see when you open the door Nothing get lost in the back. Cooling is even and you do not have to worry about something getting partly frozen. Plenty of room in the refrigerator and freezer. Ice dispenser is great, plenty of ice and cold water. Ice comes out at a good rate. Freezer has lots of ice when you need a lot at once.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Shamsa1
5 (9,999)

2023-12-01

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Thank you to review this product. My previous refrigerator was old and at the point of no return. The new Samsung refrigerator has much more space than in our old one, and this new one we reach the back with so much space . The water and ice dispenser is great and the ice comes from two places (the second one dispenses ice in the freezer). The freezer also has plenty of space to store frozen items.
Nedrico
5 (9,999)

2024-07-11

Peoria Heights, Illinois.

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I bought my refrigerator/freezer on 05/28/24 & it was delivered on the 29th. I love it. I especially like the slide out freezer with a top shelf, everything is so handy and you don't dump the cold air every time you open it as with a door freezer. The double door refrigerator is nice too, containing the cold air, except when you have to open both doors to slide out the meat storage drawer.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Becks
1 (9,999)

2024-10-08

California

Colour : Silver
1 (9,999)
Purchased a similar model a few years ago and had nothing but problems ice maker only worked for a year so and now we get sheets of ice under the refrigerator drawer and it leaks water on the floor also food seems to spoil really fast. Samsung knows about all these and will not recall them. This fridge was a major disappointment I will never buy anything Samsung and will never recommend.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-10-09

SEA Care

Becks, we know how important it is to have a reliable appliance at home. Let us help you with your refrigerator.  Below is a guide to help you diagnose if your fridge has a sheet of ice. Please click on the embedded word. A sheet of ice forms in the refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001857/ We recommend browsing this link to help determine which steps to take when water leaks occur. Click on the corresponding bullet points that closely relate to your water leak experience. Learn more from the YouTube videos and hyperlinks. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/  If your food spoils easily after one day or your ice cream is only fresh the first time you open the carton, you need to adjust the temperatures of your refrigerator and freezer. Please check this link for more details. Kindly click on the embedded word. What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS10001622/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147589245) to help our team pull up your information. Have a great day. ^Camille

Anonymous
4 (9,999)

2024-08-13

Imperial Beach CA

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] I like Samsung products and had high hopes for this fridge. Had issues the first 24 hours when the filter didn't sit properly and water filled the meat tray inside the fridge. The ice makers needed to be reset manually before producing ice. The small ice had a screw in the first batch. A technical came out to checked the fridge and made sure it now was working properly. Service was good.

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Door problem
3 (9,999)

2024-06-04

Florida

Colour : Silver
3 (9,999)
One major issue that's super annoying are the doors. My left door doesn't stay open and I have to use a drawer to keep it open if I'm taking items to/from the counter, my right door opens to the point of slamming open if I let it go and neither door really closes good unless I push harder than I should for what appears to be soft close. Anyone know how to fix this? Fridge is 3 days old.

Features

4 (9,999)

Performance

2 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2024-06-05

Samsung Care

Hello, We understand how you feel about your experience opening and closing the refrigerator door. Let us help. Below is a link with troubleshooting steps when the freezer door does not close. It also includes another resource to check when there are frosts. The middle or freezer pull-out door on the refrigerator does not close: https://www.samsung.com/us/support/troubleshooting/TSG01001017/#middle-or-freezer-pull-out-door-on-the-refrigerator-does-not-close Should you need further assistance with the left door that doesn't stay open, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147206965) to help our team pull up your information when you message us. Thank you. -Angelica

SusieQ
5 (9,999)

2026-05-10

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I absolutely love the capacity. It has so much room. I was able to put the contents of 2 refrigerators into one and still have plenty of room. I love the ice and water dispenser. It has 4 different types of ice., a dispenser in the door and another ice maker in the bottom where the freezer is..I am absolutely thrilled with this purchase and would not change a single thing. Thank you.
LJBK
4 (9,999)

2024-07-11

Grand Rapids, Michigan

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] I would give my new Refrigerator a 4.5 rating. When the fridge is level the water drips from the water dispenser for a few seconds after using it. Also the in door ice maker has water mixed in with the ice when dispensing the ice. I raised the front of the fridge a bit and the water dispenser drips less, but water still drips from the ice maker when I dispense ice from the door.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)
MHuff
5 (9,999)

2026-07-21

North Carolina

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Fridge capacity is great! The freezer capacity is an adjustment, not the best for bulk item boxes.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
JakMad
3 (9,999)

2026-06-26

Clovis, NM

Colour : Silver
3 (9,999)
Capacity is lost. We owned a previous version of the same refrigerator and thought we would get the same flexibility in in shelves. It wasn't till we moved stuff from previous refrigerator to the newer one that we discovered the shelves did not or bearly adjusted to fit our products. Foe example: we have several 1 gallon containers that really don't fit anywhere in the refrigerator, unless you slide back the one shelf and we can put two one gallon containers while having to be couscous of them potentially falling forward. Additionally we have to remove the one gallon cotainers in effort to utilize the little space behind them. In addition because the shelf is slid back that shelf is unusable. Because the shelf are nearly adjustable, there is alot of wasted space where we could potentially utilize. Instead containers are stacked amongst each other make it difficult to retrieve a desired container.

Features

2 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2026-07-08

Samsung

Hi JakMad, We value the information you've shared about your fridge, and we're here to help. For tips on maximizing storage space, please visit: https://www.samsung.com/us/support/answer/ANS10006839/ Should you require further assistance, please feel free to contact us. We appreciate you being part of the Samsung community. Glaiza Samsung Care

Love reviews
1 (9,999)

2024-07-22

Washington

Colour : Silver
1 (9,999)
No way to remove the glass shelf thats above the fruit and vegetables drawer HORRIBLE design. Unfortunately my husband chose this for his Christmas gift. If you guys are going to make it so the glass can’t come off maybe you GUYS SHOULD SEAL THE DANGM thing so nothing gets in between. Only going to create mold! RECALL this thing getting sick is the only thing waiting to happen!

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-07-30

SEA Care

Hi there, We understand how important it is to maximize the refrigerator's features. Let's get the information you need to get the best results when using the fridge. The link below will guide you in removing the refrigerator shelves. Please select the topic that piques your interest and learn more by checking the hyperlinks and embedded videos. Refrigerator cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147387059) to help our team pull up your information when you message us. Have a great day. -Ernest-

Janette33
4 (9,999)

2025-12-19

Fresno ca

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] It's a really good fridge the size it's perfect for a small family we decided to keep it because it's keep everything really fresh at the top our last one wasn't working anymore I just wish the freezer was a a little bigger but that's not the fridge it's my family size and how much stuff I buy .my husband love a that it make extra ice different sizes....I love the silver color

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Jon L
5 (9,999)

2025-08-08

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I bought this because my prior one finally met its demise. The extra 5 cubic feet I got in this item is noticeable, as I’ve not been able to fill this to capacity yet with 2 kids (getting close though). Liquids at the top left next to the ice maker will tend to freeze, so that is something to note and get used to, but you get over it. All in all, I’m happy with this purchase.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Happy shopper
5 (9,999)

2025-09-15

Texas

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] We were having trouble with our Ice maker on another brand and decided to go back to a Samsung. We had a Samsung refrigerator for 15 years before we moved and had liked it. When we moved into our new house we decided to use the same brand as the other appliances. We had trouble for many months with the ice maker stopping and starting. We love our new Samsung Refrigerator!

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
BrMaCo
1 (9,999)

2024-05-04

California

Colour : Silver
1 (9,999)
I bought this fridge and it died in less than 5 months. Leaked all the Freon, and couldn’t be repaired. Customer service has been horrible. I’ve been without a fridge for over 3 weeks because of how long it takes them to send out 2 separate technicians just to say it’s broken. Then the refund process takes at least 5-8 business days. I can’t even go get a new fridge because I have to hold onto this one until I get the refund, or they might not pay me (per the agent on the phone, it could compromise my refund). We are a family of 4, and the fridge and freezer was stocked up, went away for 3 days and everything was trashed, room temp. They will only reimburse up to $200.00, which is INSANE for food. Nobody is willing to try and help the customer or make it right. I thought I might have had a lemon but the techs both said they see these go bad all the time, very dissatisfied with the product and customer service.

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-05-06

SEA Care

Greetings, We are saddened by the condition of your fridge. We want to speak with you directly to offer support about processing your fridge's refund. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147112432, to help our team pull up your information when you message us. Have a great day. -John

EDRL
1 (9,999)

2024-10-08

New Jersey

Colour : Silver
1 (9,999)
If I could give this product a -1 I would. I have had this fridge for three years and after year 1, I had to have the ice maker and memory board replaced. Two weeks ago, I had to have someone come because the coolant went, they came, added more freon in it. Here I am again with no fridge cause it is not cool. They are coming on Friday yet again. What a terrible product!!!

Design

3 (9,999)
Response from Samsung:
2024-10-08

SEA Care

Hello there, We would love to discuss your fridge's coolant and technician dispatch to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147586371) to help our team pull up your information when you message us. Have a great day. ^Charles

MSFrench
1 (9,999)

2025-06-22

Richland WA

Colour : Silver
1 (9,999)
Refrigerator was delivered on Friday and everything was working fine until Sunday morning when I found the refrigerator temperature at 26 degrees. The temperature was set at 37. Our previous Samsung refrigerator lasted 17 years with a few minor issues. We were reluctant to buy another Samsung due to the number of problems reported, and now we’re regretting the purchase.

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-06-24

SEA Care

Good day, We want you to have a better experience with your fridge. Let us help you out. If your fridge is over-cooling, please turn to page 79 of the user manual to view the symptoms, possible causes, and their solutions: https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149712689, to help our team locate your information when you message us. Have a great day. -John

Keri28
4 (9,999)

2025-10-06

Magnolia. TX

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] Love the extra ice bins. They are s little slow at making ice, but you have choices of sizes. Love the alarm when the door is open, and notifies me via App when I am not home and can call and yell at kids to shut the door. Ha ha. Very quiet unlike my last one. Only sound is ice dropping. The extra large size is great lots of freezer space. Would definitely recommend.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
IceQueen
4 (9,999)

2024-08-14

Alta Loma, CA

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] My husband and I bought this fridge in December 2023 and so far it’s been a good replacement from our old one that was leaking on the floor. We do have to put a napkin where the water and ice come out because sometimes it leaks but I’m sure it’s the left over ice that’s melting. I like how it’s a smart fridge and lets me control the settings on the app. So far so good.

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Sharon
3 (9,999)

2025-10-17

Colour : Silver
3 (9,999)
This refrigerator is just okay. Overall capacity specifications are misleading as the use of space or flexibility of space has almost no options. There is one truly adjustable shelf. There are no pre-molded side supports to move any shelves around. All the drawers only open halfway. The freezer capacity is small. The dual ice trays are slick but are not removable.

Features

3 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)
Response from Samsung:
2025-10-17

SEA Care

Sharon, sharing your observation with the fridge matters. Allow us to help. Here is a guide for tips and tricks to organized your fridge. Please click on every option available. Kindly click on the embedded word. Tips for an organized Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00084845/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151057672) to help our team pull up your information. Have a great day. ^Camille

MamawBear9
5 (9,999)

2023-08-17

Clinton Township

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Wow where to start. So much room. My next get together will be a breeze when I store the food. No more stacking dishes up. Hook it up with Smart Things app. You can scan on the inside top right to take you to get the app. It is awesome to control it if your not home. Also the sweet beep the fridge has itself to let you know the door is open also. Love the sleek look and the fingerprint resistance is a bonus. The storage for the freeze is awesome. Easy access with the top sliding shelf. I save the best for last. The lce! 4 different kinds of ice. My lil 5 pound dog and me love ice. The ice bites are perfect for him. It is so nice to have the curved and crushed on the door too. The cubed will be so nice to make a drink look fancy. Then when you want it cold quick fill the ice bites in a glass and add your beverage and there you go. Not to mention chewing the ice as I go. I uploaded the pix it is so shiny,Just beautiful.
NeededAfridge
5 (9,999)

2026-06-20

NC

Colour : Silver
5 (9,999)
It’s exactly what we needed. Always looking for the biggest capacity but not super bulky and this is it. It keeps everything super cold and we’re having to turn the temperature up so the things inside will stop freezing inside the fridge. Water doesn’t dispense as fast as it it is super cold and the ice feature is a plus especially with 5 kids getting ice nonstop.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Picky consumer
5 (9,999)

2025-12-19

Maryland

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Very large capacity for a counter depth model. Configuration of shelves makes for easy adaptability for large and small items. A particularly nice and useful feature of this refrigerator are the twin ice makers which provide an abundant supply of ice. The bright interior lighting and fingerprint resistant finish complete this attractive and functional appliance.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
DerekJ
5 (9,999)

2024-07-11

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Great fridge. It's HUGE. Love the filter in the front (past GE owner) and easily accessible. Looks great in the same space with just a little more sticking out from the counter. Being able to monitor through SmartThings is a great plus for those who can't seem to close the door, but also adjust temp when gone for extended periods and turn on/off ice makers

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
ailurophile
5 (9,999)

2024-07-11

Vicksburg, MS

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Overall, I'm very happy with the refrigerator. I like that I can get notified of the door is left open. The freezer is roomy. But there's not much room for tall items. The ice maker takes up some of the tall space (but it's got to go somewhere, right?) Sometimes get ice dams in the door chute. There's no drainage on the tray under the ice/water dispenser.

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Originally skeptical
5 (9,999)

2024-01-18

Honolulu, HI

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] I was very hesitant about switch over to a frig. With bottom freezer. Thought it would be inconvenient and hard on the back to bend over every time I had to grab something from the freezer. I’ve had this model for over a month and absolutely love it! The frig. Space is so much more than my past frig. I was able to get rid of our 2nd backup garage frig.

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Bob Mintus
5 (9,999)

2025-09-15

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Large size, no problems. Replaced a 23 cu ft LG unit that lasted 12 years. Plenty of room in both refrigerator and freezer - like the divided shelf that can be adjusted to a shorter length and allow bottles to fit. Doors can be removed to get it in to a house with 32" wide doors, so space is not usually an issue if you have room inside your kitchen.
Pete
4 (9,999)

2026-03-25

Tampa Fl

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] Have had my Mega Capacity 26-cu ft 3 -Door 36-in Wide refrigerator now for a number of months and it is above expectations. The only down side and the reason for 4 stars is the in door ice maker. I don’t use a lot of ice and the ice in the door clumps up and the auger mechanisms is not strong enough to break it up. I use one of the freezer ice makers

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Panos
1 (9,999)

2024-11-24

Colour : Silver
1 (9,999)
Very noisy Shelving heights impractical Many places hard to reach for cleaning Manual (ironically titled Simple User Manual) is totally useless . It doesn’t even tell you how to set the temperature! There are 3 pages under Operations all about Smart Grid, and nothing else. What’s more, is that the entire booklet is badly written. Very disappointing.
Response from Samsung:
2024-11-25

Samsung Care

Hi Panos, We can feel your disappointment with this fridge. We are here to help you in any way we can. We recommend checking the resources below for steps to take if the fridge is making an unusual noise. Please watch the video and kindly click on the embedded words for more details. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ We also advise you to check the video below on how to clean your fridge. https://www.youtube.com/watch?v=Zd0-HIDDrM0 Please see pages 41 to 43 of the user manual for the steps on how to set the temperature for the fridge and freezer. https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147733483), and it will help our team pull up your information. ^Rodel

Spdy
4 (9,999)

2024-08-17

Evansville, Indiana

Colour : Silver
4 (9,999)
[This review was collected as part of a promotion.] This has been a awesome purchase! I bought it mainly for the size, and this baby holds a lot of groceries. I've yet been able to pack it full. My biggest concern is that it needs a thermometer inside to indicate the true temperature. Although I have temperature set at 39-40 degrees, foods still freeze and if I'm trying to defrost, it takes forever.

Features

5 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

5 (9,999)
RickandEric
5 (9,999)

2025-06-03

Allentown, PA

Colour : Silver
5 (9,999)
[This review was collected as part of a promotion.] Absolutely love my new fridge. It is functional and has all the features I need. WHen setting it up, it cooled quickly and the ice is great, never run out of it. 1 draw had a crack in it and Samsung took care of it immediately. It was well protected, just something that happens. Also, the "drop" shelf gives temporary space for larger/taller items

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

User manual & downloads

Quick Guide (USA)

ver 00 | 1.14 MB

Jul 02. 2026

ENGLISH

User Manual

ver 1.0 | 38.06 MB

Mar 23. 2026

ENGLISH, FRENCH, SPANISH

Product support

Find answers to the questions you have about the product

Product support

Get the most from Samsung device and services.

Features and specifications are subject to change without prior notification.