36" 3-Door French Door Counter Depth Refrigerator with External Ice and Water Dispenser and Dual Auto Ice Maker in freezer
Gallery popup
Please scan the QR Code with your mobile device and you can virtually see how the device will look in your home.
Highlights
Features
Store more with SpaceMax™ Counter-Depth
- * [Standard-depth model] Compared to Samsung RF27T**** or RF28T**** models. [Counter-depth model] Compared to all of the Samsung counter-depth refrigerator models.
** Compared to our conventional models without SpaceMax™ technology.
*** Produces 2.6lbs (1.2kg) / day of Cubed Ice and 2.2lbs (1.0kg) / day of Ice Bites™. Stores 4.8lbs (2.2kg) of Cubed Ice and 5.3lbs (2.4kg) of Ice Bites™.
**** [Standard-depth model] Produces 7.7lbs (3.5kg)/day, and stores 4.2lbs (1.9kg) of Curved Ice. [Counter-depth model] Produces 4.4lbs (2.0kg) / day, and stores 2.9lbs (1.3kg) of Curved Ice. - * Produces 2.6lbs (1.2kg)/day of Cubed ice and 2.2lbs (1.0kg)/day of Ice Bites™. Stores 4.2lbs (1.9kg) of Cubed ice and 4.6lbs (2.1kg) of Ice Bites.
SmartThings
Do the SmartThings at Home
Performance
Convenience
Efficiency
Design
Digital Inverter Compressor
The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand across 7 levels. As a result, it’s quieter and uses up to 50% less power.
Specifications
-
Cooling Type
All Around Cooling
-
Net Weight (kg)
132 kg
-
Net Total
25.5 cu.ft
-
Net for Freezer
7.5 cu.ft
-
Net for Fridge
18 cu.ft
-
Net Dimension (WxHxD)
35 3/4 x 70 x 31 6/8 inch
-
Net Width (inch)
35.75 inch
-
Net Case Height with Hinge
70 inch
-
Net Case Height without Hinge
68.875 inch
-
Net Depth with Door Handle
31.75 inch
-
Net Depth without Door Handle
29.44 inch
-
Net Depth without Door
25 inch
-
Packing Dimension (WxHxD)
37 5/7 x 75 2/5 x 31 1/2 inch
-
Net Weight (kg)
132 kg
-
Packing Weight (kg)
136 kg
-
Cooling Type
All Around Cooling
-
Metal Cooling Duct
Yes
-
Number of Shelf (Total)
4 EA
-
Gallon Door Storage
1 EA
-
Shelf Material
Tempered Glass
-
Number of Vegetable&Fruit Drawer
2 EA
-
Number of Door Pocket
4 EA
-
Power Cool Function
Yes
-
Interior LED Light
LED Lighting
-
Big Pantry
1 EA
-
Interior LED Light
LED Lighting
-
Power Freeze Function
Yes
-
Dual Ice Maker
2 EA
-
Door Alarm
Yes
-
Refrigerant
R600a
-
Door Type
Flat Door
-
Door Handle
Handle
-
Colour
Stainless
-
Dispenser Type
External Ice and Water Dispenser
-
Color (Fridge-Right Door)
Stainless Steel
-
Color (Fridge-Left Door)
Stainless Steel
-
Color (Freezer)
Stainless Steel
-
Energy Consumption
730 kWh/year
-
ENERGY STAR® Certification
Yes
-
Counter Depth
Yes
-
WiFi Embedded
Yes
Reviews
36" 3-Door French Door Counter Depth Refrigerator with External Ice and Water Dispenser and Dual Auto Ice Maker in freezer
- Customers praise the generous capacity and flexible shelving, perfect for large families and bulky items.
- Reviewers rave about the four ice types and customization options, calling it a standout feature.
- Many commend the smart app alerts, fingerprint-resistant finish, and quiet, energy-efficient operation.
- Some report ice maker issues or inconsistent cooling affecting performance.
- Most find the refrigerator delivers exceptional value despite occasional drawbacks.
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
493 Reviews
2026-04-20
Clermont, FL
2025-06-03
Texas
SEA Care
Hi there, Making use of the refrigerator space is important in every household. Let's gather the information needed to optimize the fridge's space. The link below will help you load the refrigerator effectively to utilize the space in your fridge. Please select the topic that piques your interest so that you can learn more. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149459030) to help our team pull up your information when you message us. Have a great day, -Ernest-
2026-06-23
Ct
2023-08-10
Livermore
2026-07-24
2023-09-29
Randolph
2024-09-10
Harrisonburg, VA
2024-03-07
Samsung Support Team
Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.
2024-08-18
Palm Coast, Florida
SEA CARE
I would feel the same way if this happened to my refrigerator. Allow us to assist you with this, GeorgieGeo. For a more organized and space-optimized fridge, we recommend following this link for some tips. Kindly visit the embedded link for additional help. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ The link below will show you the steps to increase the effectiveness of the ice maker. For more details, please select the corresponding topic which affects its ice production. Learn more by visiting the instructional video and the hyperlinks. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147460089, to help our team pull up your information. Have a great day! ^Chrystel
2026-07-23
2023-08-17
Clinton Township
2023-09-20
Katy
2024-07-12
Augusta Ga
2023-09-20
Merrifield
2024-08-13
GOODYEAR, AZ
2026-05-13
Lakeland, Florida
2023-08-19
Shawnee
2024-07-11
Tulsa Oklahoma
2026-07-20
Maple Heights, Ohio
2024-11-11
Samsung Care
Hi Karen, We understand how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Here is a link for troubleshooting steps for your ice maker, kindly click the embedded words. Samsung ice maker is not working. https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147666175) to help our team pull up your information when you message us. Thank you. -Ricardo
2026-06-25
Texas
2026-05-24
2025-06-03
SEA Care
Hi RobP, Maximizing your refrigerator's features is important. Let's get the information you need to ensure the fridge operates smoothly. The link below will guide you in addressing the frost in your refrigerator. Kindly watch the full video. My Samsung refrigerator is too cold: https://youtu.be/40o6rKjU9UM Here's an additional link to maximize the use of the refrigerator's space. Learn more by checking the hyperlinks. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149440604) to help our team pull up your information when you message us. Have a great day, -Ernest-
2025-04-26
QUEENS NY
Samsung Care
Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link for troubleshooting steps for your water dispenser that is not working; kindly choose the one that matches, watch the video, and click the embedded words. Samsung refrigerator water dispenser issues. https://www.samsung.com/us/support/troubleshoot/TSG10003791/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148933091) to help our team pull up your information when you message us. Thank you. -Ricardo
2024-08-13
Greenville NH
2023-08-30
Katy
2026-05-20
2026-02-26
Lake City, FL
Samsung Care
Hello Jbrink, We understand how serious and upsetting this situation is, especially with food spoilage, lost time from work, and both the cooling system and ice makers not functioning properly. That’s a major disruption to your home, and we’re here to help guide you through the next steps. To address the temperature concerns in both the refrigerator and freezer sections, please follow the guide below. Be sure to review the sections that apply to your exact symptoms: Refrigerator or freezer is not cooling at all Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Please carefully go through the recommended checks in the guide. The embedded links within the article may also provide additional steps depending on what you find. Since both ice makers have also stopped working, please review: Samsung ice maker is not working (Click on the sub-topic: “Ice maker is not making any ice”) https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice If the cooling issue and ice maker concern continue after completing the troubleshooting steps, we strongly recommend contacting us directly so we can review your warranty status and discuss service options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152180447), so our team can pull up your information. Thank you! ^Joshua
2024-10-06
Samsung Support Team
Hello, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/).
2023-10-01
2025-02-22
Bartlett TN
2024-08-13
Levittown, PA
2024-01-19
New Jersey
2024-04-11
Jamestown NY
SEA Care
Hi there, Thank you for reaching out regarding your Mega Capacity French door refrigerator. We apologize for any issues you are having with your unit. Please open a repair ticket for personalized service at: https://www.samsung.com/us/support/service/ To help clean the underside please see the link and video instruction for more detailed instruction on how to keep the fridge clean. Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/ A plan for keeping your Samsung refrigerator clean https://www.youtube.com/watch?v=Gw_NOk1rLAY Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147044955) to help our team gather your information. Have a great day. ^Charles
2025-08-08
New Jersey
2026-03-25
Federal Way, WA
2026-07-08
Oklahoma
2025-08-08
Covington, Georgia
2026-03-26
2024-12-24
2025-08-09
Warwick, RI
2025-06-29
Maryland
SEA Care
We aim to ensure your fridge always functions at its best, KathrynD. Let's help you. If your fridge is experiencing cooling concerns, please turn to page 79 of the user manual to view its symptoms, possible causes, and their solutions: https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149801491, to help our team locate your information when you message us. Have a great day. -John
2026-04-18
Pennsylvania
Samsung
Hi Not your business, This experience clearly shaped how the fridge feels in real use, and it’s been heard. The note about cooling performance is appreciated, and the other observations are being acknowledged with care. Since your refrigerator is used daily, simple organization habits can help maximize space and keep items fresh. Small adjustments may make storage more convenient. You may find this resource helpful: https://www.samsung.com/us/support/answer/ANS10006839/ Refrigerators can produce some sound, particularly when they are new and settling in. These operating noises are typically minimal and should not disrupt daily activities. This guide explains common sounds and outlines steps you can take if adjustments are needed: Learn more here: https://www.samsung.com/us/support/troubleshoot/TSG10007113/ If you’d like any additional support, feel free to connect with us through the options below. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When you connect with us, please provide your reference number (1152421430) so we can pick up where you left off and assist you faster. Samsung truly values your business and looks forward to supporting you. Glaiza Samsung Care
2025-08-10
FL
Samsung Care
Hello Lala, We understand the difficulty of cleaning the refrigerator. Let us help. Below is a link to the refrigerator cleaning guide. You may also watch the video about deep cleaning the refrigerator. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150325724 to help our team pull up your information when you message us. Thank you. -Angelica
2023-11-03
Shawnee
2025-10-28
Henderson, NV
SEA Care
Hello there, We understand how concerning it can be when your refrigerator isn’t performing properly, especially with food freezing on the upper shelves and having difficulty keeping the doors open. We’d like to help you resolve these concerns so you can get the best performance from your appliance. Please follow the steps found in the guide below under the topic “Items freezing in the fridge compartment.” There are embedded links you may click for additional details and support. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ A correctly "leveled" refrigerator is not level from front to back. Refrigerators are designed to tilt back slightly, which helps the doors to close by themselves and helps with draining. This will help close the door automatically and prevent the other door from opening. Here is a link for more details. Kindly watch the included video. How to level your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00062321/ Should you need further assistance, you may reach us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151179204) to help our team pull up your information. Thank you. ^Camille
2026-04-30
Samsung
Hello SandyM, We can see why this brings a valid point into focus around consistency and everyday reliability. Cooling behavior in refrigerators can be influenced by airflow patterns, leveling, and how temperature adjustments are applied across compartments. This guide shares helpful steps to support steady and consistent cooling performance. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ This guide outlines steps for addressing overcooling in the freezer. https://www.samsung.com/us/support/troubleshoot/TSG10007317/ If the refrigerator continues to show uneven cooling after following the steps in these resources, connecting with us allows our team to review your specific model details and help determine the most appropriate next steps. Please keep this reference number for your records: 1152469137. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care
2026-07-22
California
2025-09-15
Rochester, New York
2024-03-22
Lakeland, Florida
SEA Care
Hello there, Thank you for your review. We would love to speak with you about your refrigerator and determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1146980658 to help our team pull up your information when you message us. Have a great day. ^Aloe
2024-08-15
Texas
2026-06-22
Ivana Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case –French Door Refrigerator. Thank you, Samsung Customer Care
2026-07-13
Natchitoches, Louisiana
2025-07-08
Samsung Support Team
Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.
2026-06-21
Indianapolis Indiana
2026-01-13
2025-12-20
Ellicott city, MD
2023-08-28
Oneonta
2025-08-14
Samsung Care
Greetings! Thank you for sharing your experience. It’s completely understandable to feel disappointed when an essential home appliance doesn’t meet expectations—especially one that plays such a vital role in your daily routine. We're here to support you. To assist with organizing your refrigerator despite the fixed shelves, we’ve included a helpful link below. It offers guidance on maximizing space and storing items efficiently: Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ For replacing the water filter, genuine Samsung filters are designed to be user-friendly when following the correct steps. The link below includes a step-by-step video and additional support resources through hyperlinks: Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Cleaning shelves and drawers can be time-consuming, especially with certain design limitations. This guide, including a video walkthrough, offers tips on safe removal and effective cleaning: Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ If you're having difficulty connecting the refrigerator to Wi-Fi, please note that a strong signal is essential. Walls and distance can weaken connectivity. For detailed steps on enabling Wi-Fi and using the SmartThings app, please refer to the user manual linked below—particularly: • Page 45: Enabling Wi-Fi on the refrigerator • Pages 49–51: Installing SmartThings and checking compatibility https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150383077 to help our team pull up your information. Leo
2025-10-26
Virginia
SEA Care
Hi, We understand how concerning it must have been to notice a chemical smell and difficulty with cleaning and connectivity. We want to help you get the most out of your refrigerator and ensure it’s operating safely and efficiently. You may follow the steps in the links below for cleaning and maintaining your refrigerator: Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS00063107/ User Manual (page 75) https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf To connect your refrigerator to SmartThings, please follow the steps in the guide below: Connect your Samsung refrigerator to SmartThings https://www.samsung.com/us/support/answer/ANS10001624/ Should you need further assistance, you may contact us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151158468) to help our team pull up your information. Thank you. ^Camille
2024-12-03
TN
Samsung Care
Hello, We understand your difficulty in cleaning the refrigerator shelf. We're here to help. Below is a link with helpful tips about cleaning the refrigerator shelf/drawer. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147817060) to help our team pull up your information when you message us. Thank you. -Angelica
2026-03-25
Paris, TN
2024-08-13
Florida
2026-03-26
2026-07-08
Grand Forks, ND
2024-08-15
Texas
2024-07-23
Cypress, TX
2026-05-20
Alabama
2026-07-03
Cibolo, TX
2026-05-20
2023-12-01
2024-07-11
Peoria Heights, Illinois.
2024-10-08
California
SEA Care
Becks, we know how important it is to have a reliable appliance at home. Let us help you with your refrigerator. Below is a guide to help you diagnose if your fridge has a sheet of ice. Please click on the embedded word. A sheet of ice forms in the refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001857/ We recommend browsing this link to help determine which steps to take when water leaks occur. Click on the corresponding bullet points that closely relate to your water leak experience. Learn more from the YouTube videos and hyperlinks. Water leaks in a Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001852/ If your food spoils easily after one day or your ice cream is only fresh the first time you open the carton, you need to adjust the temperatures of your refrigerator and freezer. Please check this link for more details. Kindly click on the embedded word. What temperature should I set my Samsung refrigerator to? https://www.samsung.com/us/support/answer/ANS10001622/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147589245) to help our team pull up your information. Have a great day. ^Camille
2024-08-13
Imperial Beach CA
2024-06-04
Florida
Samsung Care
Hello, We understand how you feel about your experience opening and closing the refrigerator door. Let us help. Below is a link with troubleshooting steps when the freezer door does not close. It also includes another resource to check when there are frosts. The middle or freezer pull-out door on the refrigerator does not close: https://www.samsung.com/us/support/troubleshooting/TSG01001017/#middle-or-freezer-pull-out-door-on-the-refrigerator-does-not-close Should you need further assistance with the left door that doesn't stay open, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147206965) to help our team pull up your information when you message us. Thank you. -Angelica
2026-05-10
2024-07-11
Grand Rapids, Michigan
2026-07-21
North Carolina
2026-06-26
Clovis, NM
Samsung
Hi JakMad, We value the information you've shared about your fridge, and we're here to help. For tips on maximizing storage space, please visit: https://www.samsung.com/us/support/answer/ANS10006839/ Should you require further assistance, please feel free to contact us. We appreciate you being part of the Samsung community. Glaiza Samsung Care
2024-07-22
Washington
SEA Care
Hi there, We understand how important it is to maximize the refrigerator's features. Let's get the information you need to get the best results when using the fridge. The link below will guide you in removing the refrigerator shelves. Please select the topic that piques your interest and learn more by checking the hyperlinks and embedded videos. Refrigerator cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147387059) to help our team pull up your information when you message us. Have a great day. -Ernest-
2025-12-19
Fresno ca
2025-08-08
2025-09-15
Texas
2024-05-04
California
SEA Care
Greetings, We are saddened by the condition of your fridge. We want to speak with you directly to offer support about processing your fridge's refund. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147112432, to help our team pull up your information when you message us. Have a great day. -John
2024-10-08
New Jersey
SEA Care
Hello there, We would love to discuss your fridge's coolant and technician dispatch to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147586371) to help our team pull up your information when you message us. Have a great day. ^Charles
2025-06-22
Richland WA
SEA Care
Good day, We want you to have a better experience with your fridge. Let us help you out. If your fridge is over-cooling, please turn to page 79 of the user manual to view the symptoms, possible causes, and their solutions: https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149712689, to help our team locate your information when you message us. Have a great day. -John
2025-10-06
Magnolia. TX
2024-08-14
Alta Loma, CA
2025-10-17
SEA Care
Sharon, sharing your observation with the fridge matters. Allow us to help. Here is a guide for tips and tricks to organized your fridge. Please click on every option available. Kindly click on the embedded word. Tips for an organized Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00084845/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151057672) to help our team pull up your information. Have a great day. ^Camille
2023-08-17
Clinton Township
2026-06-20
NC
2025-12-19
Maryland
2024-07-11
2024-07-11
Vicksburg, MS
2024-01-18
Honolulu, HI
2025-09-15
2026-03-25
Tampa Fl
2024-11-24
Samsung Care
Hi Panos, We can feel your disappointment with this fridge. We are here to help you in any way we can. We recommend checking the resources below for steps to take if the fridge is making an unusual noise. Please watch the video and kindly click on the embedded words for more details. Understand the noises coming from your Samsung refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ We also advise you to check the video below on how to clean your fridge. https://www.youtube.com/watch?v=Zd0-HIDDrM0 Please see pages 41 to 43 of the user manual for the steps on how to set the temperature for the fridge and freezer. https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147733483), and it will help our team pull up your information. ^Rodel
2024-08-17
Evansville, Indiana
2025-06-03
Allentown, PA
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/trustmark/User manual & downloads
Features and specifications are subject to change without prior notification.