Can I track the progress of my order?
Provided your order was through Samsung.com then yes, you can. A tracking link can be found in the shipping confirmation email sent to the address you provided when you placed your order. Alternatively, you can find your order details and track your order on our website, by following the steps below:
If you have an account
1
Sign in to your account:
2
Select 'ORDERS'
3
All your orders should be displayed on this page, along with their status.
If you do not have an account
1
Select ‘ORDERS’
2
Enter your order number, email address and either your postcode or phone number
3
All your orders should be displayed on this page, along with their status.