Check for a software update on your Galaxy phone

Last Update date : Oct 03. 2020
Check for a software update on your Galaxy phone

Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating your phone's software whenever a new version is available so you can make sure your phone stays in tip-top shape.

Information provided applies to devices sold in Canada. Available screens and settings may vary for smartphones sold in other countries.

Software update

If a system update is available, you should download and install it to keep your phone running smoothly. From Settings, swipe to and tap Software update. Tap Download and install; if an update is available, tap Install now (recommended) or Schedule install. The procedure itself is automatic and your phone will restart to complete the process.

Software update

Tap the Back icon if there is no update available, or if you don't want to download the update at this time. You can also tap the switch to enable or disable Auto download over Wi-Fi. When this option is turned on, your phone will automatically update when it's connected to a Wi-Fi network. If this option is turned off, you will need to update your phone manually.

On some phones, it may say "System updates" instead of "Software update."

Software update via Smart Switch

Not only is Smart Switch great for transferring data, it’s also an easy way to update your phone’s software. When you open Smart Switch on your Mac or Windows PC, you’ll see an option to update to a new software version if one is available.

First, make sure your phone is charged to at least 20% before proceeding. Connect your phone to your computer using the USB cable provided with your phone, and then open Smart Switch on your computer. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to Update. Click Update and follow the on-screen prompts to download the necessary files and complete the update process. Keep in mind your phone might turn on and off during the update process.

Software update via Smart Switch

Don't disconnect the USB cable or use your phone until the update is complete.

Software update issue

If you are experimenting any issue during a software update, you must contact us as this is a critical issue. There is no one solution fits all but our agents are ready to assist you!

Thank you for your feedback!

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