Update Play Store and Galaxy Store apps on your Galaxy phone
Note: Information provided applies to devices sold in Canada. Available screens and settings may vary for smartphones sold in other countries.
Note: Google experienced an issue impacting Android devices based on a recent update to the Android System WebView and Chrome app (March 2021), and has already released an update to resolve this issue. If you are still experiencing issues please update the System WebView and Chrome app in the Play Store. For more information, visit Google support.
In some rare cases in Android 10 or 11, a manual update may fail to complete. Here are additional steps you can take to resolve the issue:
Open Settings on your phone. Tap Apps, and then tap Google Play Store. Tap Storage, and then tap Clear data. Read the information, and then tap OK.
Note: Doing this will clear some of your Play Store settings like parental controls, auto-update preferences, etc. Please recheck these settings after following these steps.
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