Potential issues with third-party screen protectors on your Samsung Galaxy
Some third-party screen protectors may affect the display quality, touchscreen responsiveness or fingerprint recognition on your Samsung Galaxy device. If you notice unusual colours, lines on the screen or other display issues, your screen protector could be responsible. This guide explains the potential problems and how to identify Samsung-certified accessories.
Some unauthorized third-party protective films may have differences in material quality or manufacturing, which can cause the following issues.
Touch or fingerprint recognition might not work properly
Stains, discoloration, or uneven coating on the protective film
Horizontal lines might appear on the screen
Vertical lines might appear on the screen
Vertical stripes might appear under light
Foreign matter or dust might appear at the edge of the screen protector
The protective film might not attach or remove properly
The protective film might become damaged quickly
The protective film size might not fit properly
Oil stains or rainbow-like patterns might appear on the screen
Samsung operates the SMAPP (Samsung Mobile Accessory Partnership Program) to support compatible accessories from partner companie
Accessories that pass Samsung’s quality verification process receive the Designed for Samsung logo, which may appear on the product or packaging.
Note:
SMAPP is Samsung’s design and quality certification program for mobile accessories.
Damage or malfunction caused by uncertified accessories may require repair and may not be covered under Samsung quality assurance.
For safe and reliable use, Samsung recommends using genuine Samsung accessories or Samsung-certified accessories.
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