Samsung TV - Find the serial number or model code

Last Update date : Dec 17. 2020
Samsung TV - Find the serial number or model code

The serial number is a unique number assigned by the manufacturer (like Samsung) to help identify an individual device. For example, your TV’s serial number will be different from every other TV Samsung has made. At the opposite, the model code for your TV is not unique. It tells the manufacturer where the device was produced, what year, etc. You can find serial number and model code via the menu on your TV, or check the label located on the back panel of your TV.

The provided information refers to Samsung Smart TVs sold in Canada. The available settings and options may differ for devices sold in other countries.

Display the serial number and model code
1 Press the Home button on your TV's remote to open the Smart Hub. Then, use the directional pad of the remote to select Settings (at the bottom left corner).
Press the Home button on your TV's remote to open the Smart Hub. Then, use the directional pad of the remote to select Settings.
2 Use the directional pad of the remote to select Support.
Use the directional pad of the remote to select Support.
3 Use the directional pad of the remote to select About This TV.
Use the directional pad of the remote to select About This TV.

Note: On some TVs you may need to select Contact Samsung instead of About This TV.

4 Your TV's model code and serial number will be displayed on-screen:
Your TV's model code and serial number will be displayed on-screen:
Alternative method to find the serial number and model code

The model code and serial number can also be found located on a label on the back panel of your TV:

The model code and serial number can also be found located on a label on the back panel of your TV:

Note: We recommend that you take a picture of the label before mounting a TV on a wall.

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