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Find answers to the questions you have about the product
Find your IMEI or serial number
To quickly locate the IMEI, enter * # 06 # on your LTE device. Otherwise, go to your device settings, check the device itself or device packaging to locate the IMEI or serial number.
Enter your IMEI or serial number (Note: to trade-in a phone, you must enter a valid 15-digit IMEI)
Incorrect
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The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics Canada Inc. (“Samsung”) provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third-party provider, Assurant Services Canada Inc. (“Assurant”), is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value., All trade-in transactions will be subject to the full terms and conditions. may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Adjusted Value charge, as applicable and as outlined in Section 11 and Section 12 the Terms and Conditions of Use.Assurant Services Canada Inc. and its subsidiaries and affiliates carry on business in Canada under the name Assurant®.®Assurant is a registered trademark of Assurant, Inc. © 2020 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. used with permission.
Help us to further validate your trade-in device
How would you like to validate your trade-in device?
Go to your device settings, check the device itself or device packaging to locate the serial number
The purpose of this Program is to provide to you with the trade-in value of your used device when you purchase a new Samsung device. Samsung Electronics Canada Inc. (“Samsung”) provides the trade-in quotation tool ("Tool") to you, a Consumer ("Consumer", "you" or "your") in connection with the Program. This Tool and its entire contents, features and functionality are owned and managed by Samsung, however, Samsung’s third-party provider, Assurant Services Canada Inc. (“Assurant”), is responsible for providing shipping labels, inspection of all devices, assessing and determining the final trade-in value., All trade-in transactions will be subject to the full terms and conditions. may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Adjusted Value charge, as applicable and as outlined in Section 11 and Section 12 the Terms and Conditions of Use.Assurant Services Canada Inc. and its subsidiaries and affiliates carry on business in Canada under the name Assurant®.®Assurant is a registered trademark of Assurant, Inc. © 2020 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co. Ltd. used with permission.
Phone powers on & Holds charge
Normal wear & Tear
Functioning display & No cracked screen
Not blacklisted
Factory reset & No software locks
Get fast, convenient repairs using genuine Samsung parts, from our authorized technicians.
If your device is experiencing a mechanical malfunction or defect, including battery failure, we'll repair it. There are no limits for service requests due to mechanical malfunction or defects, provided they are not protected by the manufacturer's warranty. A service fee applies to all service requests.
Make up to two service requests for physical or liquid damage within two years. A service fee applies to all service requests.
Protects your device from accidental damage for up to two years.
Protects your device from accidental damage for up to two years.
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