Highlights
Body Composition Analysis
Auto Workout Tracking
Sleek and Lightweight Design
Specifications
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CPU Speed
1.18 GHz
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ROM Size (GB)
16
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Weight
25.9 g
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Battery Capacity (mAh, Typical)
247
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Infra
Bluetooth, Wi-Fi
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Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB
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Location Technology
GPS, Glonass, Beidou, Galileo
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Wi-Fi
802.11 a/b/g/n 2.4+5 GHz
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NFC
Yes
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Bluetooth Version
Bluetooth v5.0
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Bluetooth Profiles
A2DP, AVRCP, HFP, HSP
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Wear OS Powered by Samsung
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Technology (Main Display)
Super AMOLED
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Screen Size (Main Display)
1.2" (30.4 mm)
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Resolution (Main Display)
396 x 396
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Colour Depth (Main Display)
16 M
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CPU Speed
1.18 GHz
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CPU Type
Dual-Core
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Memory (GB)
1.5
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Storage (GB)
16
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Available Storage (GB)
7.6
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Accelerometer, Barometer, Gyro Sensor, Geomagnetic Sensor, Light Sensor, Optical Heart Rate Sensor, Electrical heart sensor, Bioelectrical Impedance Analysis Sensor
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Body Dimension (HxWxD, mm)
40.4 x 39.3 x 9.8 mm
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Body Weight (g)
25.9 g
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Battery Capacity (mAh, Typical)
247
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Removable
No
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Usage Time (Hours, AOD Off)
up to 40 Hours
Reviews
Galaxy Watch4 Bluetooth (40mm)
- The product has a mix of positive and negative feedback
- Users praise its sleek design, responsive performance, and useful features like navigation, messaging, and health tracking
- The battery life is a major issue, often lasting only a day or less even with features turned off
- Compatibility problems, such as unavailability of certain apps in some regions, are also frustrating
- Concerns have been raised about the watch's durability, with reports of the screen cracking easily
- While the product offers a good set of features, the battery life and compatibility problems prevent it from being a fully satisfying smartwatch experience for many users
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
344 Reviews
2022-04-09
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/86b58b98-4d8c-57f8-ab64-e96f063225de)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/10075c56-6275-5a73-aaf1-798bf047116c)
Operations
Thank you, Alan! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Watch.
2021-11-25
Operations
Hi Andrea, thank you for sharing your experience with us. We're sorry to see our Watch didn't meet your expectations, but we're grateful because feedback like yours helps us improve our products. We will be sure to share your feedback with our teams so we can continually improve our products and processes. M.L
2021-10-03
Operations
Hi Dada3012, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!
2022-08-23
Operations
Hi Maggie123, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)
2022-04-26
Operations
Hi Blue2 thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!
2022-05-06
Samsung Support
Thank you for taking the time to share your thoughts on your Watch4 Classic. It is great for day to day use, and working out, and we bet it looks fab on your wrist! We're sorry that you have been having an issue with Google Pay. If you have not done so already, please uninstall the Google Pay app > Restart your watch > Reinstall the Google Pay app from the Play Store but don't open the app > Restart your watch > Try using the Google Pay app again. For further support, please get in touch with our Customer Support Teams, who will look into this further with you. Follow this link which has all our contact methods and opening times: https://bit.ly/SamsungUK-Support We'll have you tapping away in no time! ^EM at Samsung Support
2021-09-26
Operations
Hi Saagar, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Watch!
2021-09-03
Suffolk
Samsung Support
We're sorry to see that your new Galaxy Watch4 is so far not giving you everything that you were hoping for, Roberta. We have made sure that the watch has all the most popular, and intelligent, security options available so if the PIN option is not to your liking then hopefully another option will be better suited to your needs. We are always adding faces to the available catalogue of options available, and there are also an enormous amount available to download from the store, so maybe something new will catch your eye. ^DB at Samsung Support
2022-02-08
London
Samsung Support
Thank you for sharing with us your thoughts about the Galaxy Watch4, Tech. We are pleased to see that you like the new Wear OS powered by Samsung that puts seamless access to your favourite apps on your wrist. It's great also that you like the so many fantastic features included with this watch, the increased performance as well as the powerful battery that will keep your watch going beyond the 24-hour mark. The Galaxy Watch4 features a Super Amoled display that is resistant. However, it can still suffer from wear and tear. The good news is that we have some great repair options available that will allow you to have your watch fixed in an affordable and flexible way while keeping the warranty unaffected. If you would like to receive further assistance with this or have any queries, please do get in touch with one of our Support Teams who are always happy to help: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2022-09-09
Operations
Hi Urbangoddess, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2025-04-15
North West of England
![[D] Alternative Text](https://video.api.bazaarvoice.com/440890c9-8a2b-4564-8835-2b391d039f70/thumbnail/image-00001.png)
2023-01-05
Operations
Hi Micky195, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)
2023-01-23
Liverpool
Samsung Support
We are disheartened to see that the Galaxy Watch4 is not meeting your expectations with its performance, features and battery, Emzie. We would love to assist you with this so you can make the most of everything amazing this piece of gadget can do for you. First, please follow this link, kindly shared by our colleagues in the US, where you will find a thorough guide on how to resolve any issue with intermittent notifications from your connected device: https://bit.ly/HowToFixGalaxyWatch4NotReceivingNotifications If you are also experiencing issues with the watch not being accurate while registering your heart rate, please follow this link where you will find an easy step-by-step guide on how to monitor your heart rate correctly: https://bit.ly/WatchHR Finally, here you can find a comprehensive guide on how to improve and extend the battery life of your watch in the longest term: https://bit.ly/Samsung-WatchBatteryGuide If you need further assistance, please don't hesitate to contact one of our Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2021-09-19
Operations
Hi Julia43, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2021-11-28
Operations
Hi Samsung Groupie, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2023-01-02
Operations
Hi JS25, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Watch!
2024-02-20
CS
We're delighted to see that you're loving your Galaxy Watch4. It's packed with plenty of intelligent options for keeping you in touch with everyone, no matter how busy you are, and it's fantastic to see that it's helping you keep motivated and set some fitness goals. This is so much easier to do once you've paired the Watch with your smartphone, and makes tracking your goals feel very simplistic. The Fall Detection feature for all of our smartwatches is preset to call a number that would be universal for all of our UK customers, but can be changed as you've now discovered. We are happy to take on board your feedback, however, and do invite you to speak to our Customer Support team if you do ever purchase any new devices, as they would be happy to help you set them up in a way that best suits your needs. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
2024-01-06
Preston
CX
Thank you for taking the time to share your feedback with us. We are sorry to read that you are disappointed with the battery life of your new Watch4. We can see that you have already tried a few tricks to improve the length of time you are getting from a charge, however, we recommend checking out this detailed guide on watch battery optimisation: https://bit.ly/SamsungWatchBatteryOptimisation. If you follow the advice put together by our friends in the US, and still feel that the battery is not performing as expected. Please do not hesitate to contact our Technical Support Team directly. You can find all our contact methods and their operating hours here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2023-10-11
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/ef47a9f4-88f8-54b8-8cb3-98f59b95e6d1)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/8aa9cdc4-5d94-55f4-8d0c-e6c8aee73048)
Samsung Support Team
Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.
2024-09-04
West Midlands, UK
CX
We're glad to hear you're getting on well with your Galaxy Watch4, and it shines brighter than the brightest of days. We'd like to earn that 5th star by looking at the battery with you. We have a handy guide full of hints and tips to help you get the most out of your smartwatch battery: https://spr.ly/6420Wc0sp If you would like further support on this, our helpful Technical Support Team are on hand to support. Contact methods and all the opening times can be found here: https://spr.ly/6423Wc0sX ^ES at Samsung Support
2021-09-30
Operations
Thank you, eknu! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Watch.
2025-01-31
CX
Thank you for sharing with us this review about your Galaxy Watch4, Dean. While we are pleased to read that you like the prestigious and comfortable design of this model, we also appreciate that you have been experiencing an issue since the last update, where the device no longer receives notifications from your Galaxy S23. It is also our understanding that you tried a series of troubleshooting steps to fix this, although the issue is persisting. In this instance, we recommend reaching out to our colleagues, who will be able to offer you full support by getting this resolved as soon as possible. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2022-06-28
South West UK
Samsung Support
We're sorry to see that there has been some damage to the screen of your Watch4. This isn't what we'd expect and it is designed to be really durable for any occasion and weather. If you are trying to use Samsung Pay to pay for items on the watch, not all banks are supported at the moment, which includes Barclays. If you are wanting to use the LTE version of the watch to make calls with an eSIM without your phone nearby, at the moment this is only supported on EE, Vodafone and O2. We'd love to get it looked at and fixed if you choose to, but our engineers will need to do a full inspection before giving you the correct quote. You can then decide whether to go ahead with the repair or refuse and have it returned to you. It will be fixed back to full warranty standard and back to you in no time! To get in touch with us and arrange a collection, follow this link which has all our contact details and opening times: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2022-08-21
Birmingham UK
Samsung Support
We're sorry to see that your Watch4 has sustained some damage after you went swimming. The watch has a water resistance of 50 metres. It is recommended to only use it in clean, fresh water and It is not suitable for diving or high-pressure water activities. We recommend getting in touch with us so we can do a thorough inspection of it to find what the cause of the faults are. You can also try resetting the watch in the meantime. To do this, go to the Galaxy Wearable app > Watch settings > General > Reset. All our contact details and opening times to get in touch with us can be found here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2024-01-27
CX
Thank you for taking the time to share feedback on our Watch4. Whilst we're pleased to see you're enjoying the functionality, app availability, and style of your watch, we're disappointed to see it hasn't met your expectations regarding the battery life. We understand the importance of having a long-lasting battery that keeps up with all your adventures, so this certainly isn't the performance we'd expect. We have a guide on our website that provides tips you can use to help you get the most out of your battery life, you can view this here: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch If you find you're still experiencing short battery life after trying these steps, we recommend reaching out to our Support Teams, who will run through further troubleshooting and help get your battery working to the standard we know it's capable of. You can locate our contact methods and operating times here: https://bit.ly/SamsungUK-Support We trust this guidance will help, so you're able to fully enjoy the fantastic features your Watch4 has to offer. ^AP at Samsung Support
2021-11-10
Lancashire
2022-01-17
Operations
Hi .I-I., we're sorry to hear about the issue with your fridge, but we're glad you brought it to our attention. If you don't hear back from the Support team, please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) and we'll do everything we can to help.
2021-08-23
Shropshire
Samsung Support
We're delighted that you decided to make the switch to the new Watch4 Classic, and you're loving every second of using it! WearOS in partnership with Google means that apps run smoother than ever before, and you've got a range of new health features to choose from too. It's the perfect watch for day and night. ^EM at Samsung Support
2021-08-16
Operations
Hi, astrix. Thanks for sharing your opinion. We’re always interested to see how our watches compare with others.
2023-07-21
Samsung Support Team
Hello, thank you for your 5 star review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.
2021-08-23
Preston
Samsung Support
Thank you for taking the time to make us aware of the issue you are experiencing with your new Galaxy Watch4. This is certainly a surprising problem and unfortunately we are unable to clearly see it on the pictures you have sent. However, we are keen to take a closer look and ensure that you get a solution as quickly as possible. Please get in touch with us via this link: https://bit.ly/SamsungUKSupport. We recommend contacting via either our Twitter or Facebook platforms as it will allow us to receive more pictures and run visually aided diagnostics and troubleshooting. ^CR at Samsung Support
2023-02-12
Devon
Samsung Support
Thank you for the four stars, Rac! We are very pleased to read that you are enjoying the incredibly comfortable design, accurate health tracking and wide range of apps your Watch4 has to offer! When it comes to battery life, there are a lot of tips and tricks that can ensure your battery is lasting as long as possible. For a fantastic guide on watch battery optimisation, please check out this link: https://bit.ly/SamsungUK-WatchBatteryOptimisation. If you follow the guide and still feel that your watch could perform better, please do not hesitate to contact us directly and discuss this in more detail. You can find all our contact details and opening times here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2021-09-21
Operations
Hi Valencia, thank you for sharing your thoughts with us. We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Galaxy Watch!
2024-03-30
Samsung UK Reviews Team
Thank you for sharing your feedback regarding your experience with the Watch4. We apologise for any inconvenience caused by the battery performance not meeting your expectations. While we're pleased to see you're enjoying the fantastic features, we understand that battery life is a crucial aspect of any smartwatch, and we regret to learn you've been disappointed in this regard. We have a guide on our website that provides tips you can follow to extend and improve your battery, you can view this here: https://spr.ly/6429ZQrnP Our Support Teams are also on hand to provide assistance with your battery and run through diagnostics and troubleshooting to help get it working at its optimum standard. You can locate our contact methods and operating times here: https://spr.ly/6420ZQrnu We appreciate your loyalty to Samsung products and want to ensure you have a positive experience with our devices, and we're confident this guidance will help you get the most out of your watch, so you can fully enjoy everything it has to offer. ^AP at Samsung Support
2021-09-23
Samsung Support
Thank you for your feedback, and we're sorry to see that your Galaxy Watch4 has not yet been able to provide you with everything that you were hoping for. We do assure you that the watch was designed to provide all of the remarkable ways to not only help you track your health and wellness, but also for managing your life and lifestyle. We do always make any required changes to our software when as quickly as possible, so we would recommend always making sure that your watch is running the latest software version. ^DB at Samsung Support
2021-12-05
Operations
Hi Bethany, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2024-07-03
Kent, UK
Samsung UK Reviews Team
Thank you for taking the time to share your feedback with us. We are sorry to read that you are disappointed with the battery performance of your new Watch4. As shown on the product page, the 247mAh battery has an average run time of up to 40 hours. This figure will depend entirely on your usage, but if you would like to aim for better performance, we recommend having a read through this very handy watch battery guide: https://spr.ly/64249ufX2. ^CR at Samsung Support
2022-09-02
United states
Samsung Support
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch4, Jess. We appreciate that this watch is not giving you everything you were hoping for and we would like to advise you on this. We would like to confirm that this is the Bluetooth version of the Galaxy Watch4 which requires the watch to be connected to a phone to be able to receive notifications about your messages and calls. When the watch is outside of the phone's Bluetooth range of 30 feet, it will automatically disconnect, and you will need to connect it again to be able to receive notifications from your active SIM card. If you are experiencing issues with the GPS of your watch not tracking your steps correctly, please follow this link, kindly shared by our colleagues in the US and that will work fine with your model, that will give you a comprehensive step-by-step guide on how to troubleshoot any issue: https://bit.ly/HowToTroubleshootIssueWithGPSNotTracking If you have any questions or need further assistance, please don't hesitate to get in touch with one of our Support Teams who are always happy to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2021-10-26
2024-04-21
Newcastle upon Tyne
Samsung UK Reviews Team
Thank you for taking the time to share your insight with us. We are sorry to read that you are disappointed with your Watch4, due to the connectivity and battery life. When it comes to battery life, we recommend checking out this very handy guide on watch battery optimisation: https://spr.ly/6426bcTMs. When it comes to the connectivity, we are keen to discuss this with you in more detail, to get a better understanding of what me causing the issue with Bluetooth connectivity. Our experts have a plethora of troubleshooting tools at their disposal, and will be happy to help! You can find all our contact methods and their operating hours here: https://spr.ly/6427bcTMt. ^CR at Samsung Support
2024-01-02
Manchester
2024-04-08
Leicester, UK
2024-02-18
CX
Thank you for taking the time to share feedback on our Watch4. We're delighted to see you're enjoying the comfortable design of this smartwatch, as well as the variety of functions and excellent exercise tracking! However, we're sorry to hear the battery life hasn't met your expectations and that you're experiencing an issue with notifications and disconnection from your phone. We have a guide on our website that contains many useful steps you can follow to improve the battery life of your watch. You can view this here: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch We recommend ensuring notifications for your chosen apps are enabled through the Wearable app. Here's a guide you can follow to manage your watch notifications: https://bit.ly/ManageWatchNotifications As for the connection issue you're facing between your watch and phone, we recommend ensuring the software on both devices is up to date. To update your watch software, head to the Wearable app > Watch settings > Watch software update > Download and install. If you find you're still experiencing any issues after following the above steps, we recommend reaching out to the experts in our Support Teams for further assistance and additional troubleshooting. You can locate our contact methods and operating times by heading to the following link: https://bit.ly/SamsungUK-Support We're confident any issues you may be experiencing will be resolved promptly, so you're able to fully enjoy the fantastic aspects of your watch without interruption. ^AP at Samsung Support
2023-10-26
County Durham
CX
Thank you for taking the time to share with us this review about your experience with your Galaxy Watch4, Mickey. We are pleased to read that you think the Galaxy Watch4 is a great watch overall, especially with its latest update, although you are not impressed by its battery life. We would love to offer you full support with this, so you can make the most of the battery of your watch to keep up with your daily tasks and needs. Please follow these two links, kindly made available by our colleagues abroad, where you will find great tips and troubleshooting steps on how to improve and extend the battery life of your watch: https://bit.ly/TipsToMakeTheMostOfWatchBattery - https://bit.ly/SamsungUK-WatchBatteryOptimisation Please also make sure to be using an official Samsung charger, and that the charger you are using is not damaged in any way. We are confident this will be very useful. Nevertheless, if you need more support, please don't hesitate to contact our Support Teams who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2022-01-27
Operations
Thank you, JHansen! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Galaxy Watch.
2023-09-22
Samsung Support Team
Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.
2022-02-08
Operations
Thank you, Andre Reis! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Watch.
2023-06-16
Samsung Support Team
Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.
2021-11-24
Newcastle Upon Tyne
Samsung Support
We regret to see that your new Galaxy Watch4 has not been able to deliver the same superb levels of usage that made you such a fan of it's predecessor. We do recommend to make sure that you are always running the most up to date versions of software through the wearables app, to ensure that it's running at optimum performance. We do understand your decision if you would rather stick with your old watch instead, though, and do hope this does not discourage you from exploring our range again at any point in the future. ^DB at Samsung Support
2022-01-18
Sheffield
Samsung Support
Thank you for bringing this to our attention. We know it must be frustrating for your brand new Watch4 to have a battery issue, but once our team have had a thorough look at it, it will be back to top condition. It is very busy for us behind the scenes, but our engineers are working hard to get your watch fixed and back to you in no time, Steve! Please stay in touch with our Customer Support Teams, who will be able to look into the status of your repair and give you all the information you need. You will find all our contact details and opening times here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2022-08-04
Samsung Support
Thank you for taking the time to share with us this review about your Galaxy Watch4, Druce. We are glad to see that you are enjoying most of the incredible features this watch offers including blood oxygen level, blood pressure and ECG measurements to keep track of your health while keeping fit. We do appreciate that you would have liked to see more shortcuts available for your multiple workouts like with the Galaxy Watch Active. Our engineers integrated the very best features onto this watch to make sure that everyone with an active lifestyle could also take advantage of all the smartness, health tracking and power available in a watch; nevertheless, we understand that adding more shortcuts for workouts would make it even better. We will certainly make sure to take your feedback on board so we can pass it on to our engineers to address this area for improvement and amaze you even more with our future devices and technology. ^CL at Samsung Support
2024-07-03
Samsung UK Reviews Team
Thank you for sharing with us this review about your happy experience with the amazing Galaxy Watch4, George. We are glad to read that you think this is a fantastic watch with its great value and long-lasting battery, and that you are enjoying using its advanced fitness tracking features to be always on the top of your workout routine. We can also confirm that the ECG and BP features are only available to use with the Samsung Health Monitor app, which is currently only available on Samsung Galaxy devices; and that it is necessary to provide you with accurate biometric results about your health, while ensuring maximum performance and optimisation. The Galaxy Watch4 helps to track your way to wellness, providing motivation towards the goals that you want to achieve every day. ^CL at Samsung Support
2022-06-12
Cambridge
2023-01-24
Samsung Support
We are delighted to see that you are happy with the sleek and seamless design of your amazing Galaxy Watch4, Savoy. However, we are sorry to see that you are not satisfied with the accuracy of the heart rate recording and burned calories on your watch. Please follow this link, kindly shared by our colleagues in the US and that will work just fine with your model, where you will find a detailed guide on how to record the heart rate on your watch to get the most precise results: https://bit.ly/WatchHR Please also make sure that the watch is fully up to date for maximum stability and updates features: On your mobile device, open the Galaxy Wearable app > Select Watch settings > Select Watch software update > Select either Install now or Install overnight. We are confident this will help. Nevertheless, if you need further assistance, please don't hesitate to contact one of our Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2022-11-27
Warrington, Cheshire, England
Samsung Support
Welcome to our Galaxy, and we're sure that your new Watch4 is only going to keep on amazing you the more that you explore everything that you can do with it! It already comes packed with an eye-opening amount of smart features, but you'll never feel last navigating through it all, or struggling to set it up in any way that you need to. It's as elegant as it is effortless to use, so we're glad that you're loving it, and appreciate both your review and your enthusiastic recommendation. ^DB at Samsung Support
2024-01-26
England
CX
Thank you for sharing with us this review about your experience with the Galaxy Watch4, Mon. We are sorry to read that this device isn't fully meeting your expectations because you are not satisfied with its battery life, and also, because you experienced a latency issue when selecting your exercise. We would like to reassure you that the Galaxy Watch4 is intelligently built to be the perfect companion to track your fitness and health goals in the smartest way possible. If you experienced an issue with latency before starting a workout, we recommend following the steps on this link, shared by our colleagues abroad, which will help you reduce and eliminate the instances this can happen: https://www.samsung.com/us/support/troubleshooting/TSG01003105/ For the next steps, simply tap on 'No, I need more help'. On these two links instead, you will find comprehensive guides to improve the battery life of your watch to keep you powered for as long as you need: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch - https://bit.ly/Samsung-WatchBatteryGuide If you need more support with making the most of your watch, including with its battery, please don't hesitate to contact one of our Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2021-09-09
London
Samsung Support
Thank you for your feedback, although we're sorry to see that the dynamic new design of the Galaxy Watch4 is not providing you with everything that you were hoping for. We do hope it still has more than enough packed into it to still make it a very worthwhile purchase though. ^DB at Samsung Support
2021-09-05
Hove. Sussex
Samsung Support
It's good to see that your initial response to your new Galaxy Watch4 is very positive, and the great news is that there will be solutions to the thing you're least happy with a more and more watch faces will be released all of the time, so hopefully you'll be able to find something that catches your eye, or best expresses a particular style you are looking to achieve with the many other customisable options available. ^DB at Samsung Support
2023-11-28
CX
Thank you for taking the time to share your feedback with us. We are sorry to read that you are unhappy with your watch due to the low tracking records when you are walking around at home. We would like to get a better understanding of what tracking you are referring to specifically, whether that is the steps, heart rate or calories. Please get in touch with our Technical Support Team directly, who will be happy to discuss this with you further. You can find all our contact methods and their operating hours here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2024-01-26
Clacton-on-sea
CX
We are pleased to read that you think the Galaxy Watch4 is a great device overall, Chrissie. However, we are sorry to see that its battery life is not meeting your expectations. We totally appreciate the importance of having a watch that gives you all the features and smartness you need for as long as possible, to keep track of your fitness and health goals. We have a wide range of different tips, troubleshooting steps and solutions that will help you improve the battery life of your watch immediately and in the long-term. Please follow these two links, the second kindly shared by our colleagues in the US, that we are confident will prove extremely useful: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch - https://bit.ly/Samsung-WatchBatteryGuide If you need more support with making the most of your watch, including with its battery, please don't hesitate to contact one of our Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2022-11-22
Newcastle
Samsung Support
Thank you for your review, and advice on how you've managed to get the best out of your new Galaxy Watch4s battery, Chris. We design all of our products to be easy enough to set up in a way that suits any individual customers own wants or needs, so it's always working how you'd need it to. It's as simplistic to use as it is stylish, and we're glad that you're loving it. ^DB at Samsung Support
2024-01-09
Stacksteads
CX
Thank you for taking the time to share feedback on the Watch4, Danny. Whilst we're happy to hear you've enjoyed the functions offered by the watch, we're sorry to learn you've experienced discomfort whilst using it along with other wearable products. In cases where skin irritation occurs, we strongly recommend seeking medical advice. We also recommend reaching out to our Support Teams, who can provide further guidance and support on using your wearable products. You can find our variety of contact methods along with operating times by heading to the following link: https://bit.ly/SamsungUK-Support We trust this guidance will help so that you're able to comfortably use your wearables and fully enjoy the impressive features they have to offer. ^AP at Samsung Support
2021-08-28
Operations
Thanks for bringing this to our attention, Ali7878. Could you give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support)? We’d love to help, but will need a little more detail about the issue. Thanks again.
2021-12-11
Operations
Thank you, Freya01! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung Galaxy Watch4.
2021-09-21
London
Samsung Support
Thanks for the awesome review! We're over the moon to read how much you are enjoying your new Galaxy Watch4! With its long lasting battery, accurate health tracking, crystal clear display and stunning design, it's easy to see why! We know you're going to love it for years to come! ^CR at Samsung Support
2021-11-23
Colchester, Essex
2022-03-27
Operations
Hi Samsunglover04, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2024-01-24
Newcastle
CX
We appreciate you taking the time to share feedback on our Watch4, Billsy. We're sorry to learn you're experiencing an issue with the battery life. We understand the importance of a battery that can keep up with your adventures and allow you to take advantage of the fantastic features throughout the day, and we regret that you haven't had this experience and we're committed to getting this resolved. Our watches are built with AI batteries that are designed to learn your usage and optimise battery life based on your performance. This learning period requires a few weeks of consistent usage to fully learn your patterns, but once the learning period has been completed, you'll notice a significant improvement in battery life. We have an excellent guide on our website that provides steps you can follow to resolve any battery drain issues you might be experiencing on your Watch4. Here's the link: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch If you find you're still experiencing short battery life after following this guidance, we recommend reaching out to our experts in our Support Teams, who will run through additional troubleshooting and advise you of the next steps to take. You can locate our contact methods and operating times through the following link: https://bit.ly/SamsungUK-Support We're confident your issue will be resolved, so you're able to fully enjoy the impressive features this watch has to offer. ^AP at Samsung Support
2024-01-27
Croydon
CX
Thank you for taking the time to share with us this review about your experience with the Galaxy Watch4. Although we are pleased to read that you are happy with this device overall, especially with the wealth of information and control available from the Galaxy Wearable app; it is also our understanding that you are not completely satisfied with its battery life. The Galaxy Watch4 is specifically built to keep you powered for as long as possible to keep up with your daily needs and tasks. We have a wide range of different tips, troubleshooting steps and solutions that will help you lengthen and improve the battery life of your watch. Please follow these two links, the second kindly shared by our colleagues in the US, that we are confident will prove extremely useful: https://bit.ly/SamsungUK-HowToImproveBatteryLifeSamsungWatch - https://bit.ly/Samsung-WatchBatteryGuide If you need more support with making the most of your watch, including with its battery, please don't hesitate to contact one of our Support Teams who are always ready to help. Our contact details and opening times can be found on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-05-17
Samsung UK Reviews Team
Thank you for your feedback, although we do regret seeing that your original Watch4 was not providing you with the powerful and lasting battery levels that we would be expecting. We can understand your frustration and certainly hope that the replacement model delivers on all the excellence that it is very capable of. ^DB at Samsung Support
2023-06-05
Support
Thanks for sharing your feedback for your Watch4, Lydia. We know how important it is for your day-to-day use, including tracking your sleep, so want you to enjoy everything about it including the battery life! Please make sure that the watch is running on the latest software, as this will ensure it is running to the best performance. To do this, go to the Galaxy Wearable app > Watch settings > Watch software update > Download and Install. If you need further troubleshooting and tips, please get in touch! All of our contact details and opening times can be found here: https://bit.ly/SamsungUK-Support ^EM at Samsung Support
2021-09-10
United Kingdom
Samsung Support
It's good to see that you're enjoying your new Galaxy Watch4, Kumar, and we can understand why you would be interested in getting access to these amazing new features. Hopefully there is still enough packed into it to make it a more than worthwhile purchase, as it is still very capable of helping you manage your health and wellness, and stay connected to your world. ^DB at Samsung Support
2021-08-20
Southampton
Samsung Support
Thanks for sharing your feedback! We love to know what you think and what features you think could be improved for future innovations. The Samsung Health Monitor app is available on Samsung phones only, running Android 7.0 or later, so you will not be able to use the blood pressure or ECG feature on other Android phones. Some other features and functions are not available with other Android devices. The Watch4 works best with Samsung phones due to the new software, WearOS, that has been developed with Google. A lot of the new features and apps allow for smoother running and integration with Google. For further help and support pairing, we recommend getting in touch and we'll happily talk you through it. Our contact details can be found here: http://bit.ly/Samsung-ContactUs ^EM at Samsung Support
2021-10-02
Morpeth Northumberland
Samsung Support
We're very sorry to read that you are unhappy with your new Watch4 Classic due to the battery life. First, we recommend checking out this link: https://bit.ly/Samsung-WatchBatteryGuide. There you will find a plethora of useful tips on how to get the best performance from your watch battery. However, if you continue to experience any issues or would like to discuss this in more detail, we will be happy to help. Please reach out via this link: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2024-02-04
CX
We are glad to read that you decided to join our Galaxy of wonderful devices and technology with the amazing Galaxy Watch4! This fantastic watch is packed with the best features and functions to make your life easier and smarter than ever. From its lightweight and elegant design to its health and fitness tracking features, flawless connectivity, powerful battery and operating system; this watch is built to impress every day. As you mentioned, a Samsung phone would be the perfect addition to your watch, with the two devices working in perfect harmony to give you the greatest advantages only the Galaxy Ecosystem can offer. Thank you for choosing Samsung! ^CL at Samsung Support
2022-09-20
Manchester, North-West
Samsung Support
Thank you for taking the time to share your thoughts with us, Ramo. We are sorry to read that you are experiencing trouble with your Watch4 due to the strap. If you are concerned about a rash or marks left by the watch, you may want to ensure you do not have any allergies that could be effected by the materials used. To find this out, you can pop in to see your doctor. Alternatively, it may be a good idea to try an alternative strap that will not cause such an effect. ^CR at Samsung Support
2022-08-10
Operations
Hi NainaPai, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2023-01-18
2024-09-02
CX
Thank you for your review. We are sorry to read that you are unhappy with the water resistance of your new Galaxy Watch4, and that you were unaware the watch is only suitable for swimming in fresh water. If your watch has becomes damaged due to swimming in unsuitable water, please do not hesitate to contact our Technical Support Team directly, who can provide you with the options available to get your watch working perfectly again. You can find all our contact methods and their operating hours here: https://spr.ly/6428WBT4j. ^CR at Samsung Support
2024-05-08
Cyprus
Samsung UK Reviews Team
Thank you for sharing with us this review about your experience with the Galaxy Watch4. While we are delighted to read that you like its design, clear screen and inspiring watch faces, we also appreciate that you are not finding it very easy to use its features on the smaller screen, and that the battery life is not meeting your expectations. We would love for you to be able to make the most of the endless advantages of this device that can give you more independence from your phone, and to enjoy its long-lasting battery life. Please follow this link, where you will find a comprehensive guide about how to use your watch and about how to set it up correctly: https://spr.ly/6420jqNPu You can also increase the font size by heading to: Settings > Display > Font size. On this other link instead, you will find a great guide about how to optimise the battery of your watch for the best results: https://spr.ly/6421jqNPR If you need more support with getting the best experience out of your watch, please don't hesitate to contact our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6422jqNPr ^CL at Samsung Support
2022-08-23
Operations
Hi Ocean, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2024-03-23
Samsung UK Reviews Team
Thank you very much for taking the time to share your feedback with us regarding your Watch4 battery. We are sorry to read that so far you are not impressed with the length of charge you are getting, however, we would like to put your mind at ease. Please be aware that for the initial period of use after purchase, it is normal for the watch to use more battery, this is in large part due to the additional use it will get while you are exploring and learning all the new features and settings. The watch will also use this time to learn your usage patterns, such as your most used apps and when you are more active on the watch throughout the day. Once it has this information, it will self adapt and optimise the battery to suit you personally. If you have had the watch for more than two weeks, and have not seen an improvement with the battery, please start by following this handy guide on watch battery optimisation: https://spr.ly/6420ZG5F0. Should you continue to feel the watch is not performing as well as expected, please do not hesitate to contact our Technical Support Team, who will be happy to provide further guidance. You can find all our contact methods and their operating hours here: https://spr.ly/6421ZG5FF. ^CR at Samsung Support
2021-09-13
Cambridgeshire
Samsung Support
We're pleased to see that you're a huge fan of your Watch Active2, so we would like to see your new Watch4 giving you the same levels of excellence, and satisfaction, Lesae. It is even more capable of helping you achieve all of your fitness and wellness goals, especially now we've packed it with even more intelligent features. If you are not getting the length of battery that we'd be anticipating, then we would recommend making sure that you are always running the most up to date software version. Our Customer Support team would also be happy to go through the settings of the watch with you, to ensure that everything is set to match your needs, and also to assist with setting up your preferred watch face. You can find details on how to contact them, by following this link: https://bit.ly/SamsungUKSupport. ^DB at Samsung Support
2021-09-09
Gloucester
2021-09-08
High Wycombe
2023-02-15
2024-03-08
Scotland
2024-03-15
Bodmin
2021-09-17
Bristol
2022-12-07
Samsung Support
We're still pleased to see that you are loving your new Galaxy Watch4, and the flawless connectivity that it has with your S22. If you're having any issues with the battery than our Customer Support team would be happy to help with plenty of advice on how to set-up the watch so that it best suits your needs, and so you get the best out of every charge. You can find details on how to contact them, plus their opening times, by following this link: https://bit.ly/SamsungUKSupport ^DB at Samsung Support
2021-10-24
Sheffield
2021-08-24
edinburgh
Samsung Support
Thank you for bringing this to our attention. The China version is not compatible with the UK version due to the services, i.e, Google Play. We hope this helps. ^HA at Samsung Support
2022-04-27
Operations
Hi jdmr, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung Watch4!
2022-04-26
Operations
Hi there, thank you for taking the time to leave your feedback. We truly appreciate it — and we'll be sure to share your message with the appropriate department, so we can continue to improve our products. ML
2022-01-17
2021-08-28
Lancashire
Samsung Support
Thank you for taking the time to make us aware of this, Jaz. We're very sorry to read that you did not receive everything you were expecting upon delivery, and we are keen to get this resolved as quickly as possible, so you can enjoy the Watch4 as it was meant to be. Please get in touch with our Online Shop Team directly by calling 0330 726 7467. Should you run into any troubles, you can also reach us by other means via the following link and we will ensure everything is sorted out for you: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
2024-02-20
York
2022-01-05
London
2021-09-11
Isle of man
Samsung Support
Thanks for bringing this to our attention, and we're sorry that you've been having trouble downloading the app. The Galaxy Watch4 is definitely compatible with this feature, and the Samsung Health Monitor app is compatible with Samsung phones running Android 7.0 or later. Please get in touch with us, so we can talk you through setting it up and see what the issue may be. All our contact details can be found here: http://bit.ly/Samsung-ContactUs ^EM at Samsung Support
2022-04-02
Operations
Hi JT_the_runner, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/trustmark/User manual & downloads
Features and Specifications are accurate as of commercial launch but may be subject to change without prior notification. All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only. Images are for illustration purposes only and the accessories are sold separately.
**User memory is less than the total memory due to storage of the operating system and software used to operate the device features. Actual user memory will vary depending on the operator and may change after software upgrades are performed.
Images are for illustration purposes only and the accessories are sold separately. Features and Specifications are accurate as of commercial launch but may be subject to change without prior notification.
The actual capacity (Wh) is measured based on the battery's output current and voltage. It may differ from the capacity (Wh) indicated on the device, depending on the output power condition, the connected device’s circuit configuration, and the operation environment.
The Galaxy Watch4 series only works with Android devices. Compatible with Android 6.0 (M OS) or higher, RAM 1.5GB above. Not compatible when your phone doesn't support Google Mobile Service.
*Reference to thickness does not include the Optical heart rate sensor or Electrical biosensors. Measures up to 11.9mm with sensors included.
*Specified weight references the case only and does not include the weight of the band. The 44mm model weighs up to 53.3g with Sport Band in size M/L installed. The 40mm model weighs up to 47.9g with Sport Band in size S/M installed.