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Reseñas
Galaxy A16
- Los clientes elogian la autonomía de batería que dura un día completo o más bajo uso normal
- Muchos destacan la excelente calidad de cámara con fotos nítidas y resolución impresionante
- La mayoría considera excelente la relación calidad-precio y lo valora como opción confiable
- Varios aprecian la interfaz intuitiva y el manejo sencillo del dispositivo
- Algunos reportan problemas ocasionales de lentitud, aunque estos casos son minoritarios
Comentarios con imágenes y videos
Filtros
La ordenación por relevancia muestra las mejores reseñas primero. Consideramos elementos como votos útiles, reseñas más recientes, imágenes y otras características que los lectores buscan en sus reseñas.
Filtros
1,699 Reseñas
2026-01-25
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2025-08-03
South east london
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CX
While it's great to see that you're enjoying Gemini and the UI, we're sorry to see that you are facing issues with latency and heating on your A16, Leo. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ Some heat can be expected when performing heavier tasks, such as hosting a hotspot. Please check out the following link for tips on keeping your phone cool: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ If you have any concerns, please reach out to our Support Team. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ Thank you for your feedback regarding the updated icons, we will certainly take this onboard. With further use, we're sure that you will be able to settle in to the new design. We’re certain that with our support, you will be able to enjoy a five-star experience with this model. ^SK at Samsung Support
2026-01-26
Bruxelles
2026-05-27
Katwijk aan Zee
Samsung
Heel erg bedankt voor de review en voor de feedback puntjes! Fijn dat het toestel over het algemeen in de smaak valt en dat het maken van foto's een stuk vlotter gaat dan bij zijn voorganger. Voor de camera, er zijn een hoop dingen die aangepast kunnen worden, door middel van, de instellingen. Om je zo goed mogelijk te kunnen assisteren bij het instellen van de camera, raden we je aan om eens contact met ons op te nemen: https://www.samsung.com/nl/support/contact/. We helpen je graag verder via een van onze servicekanalen!
2025-10-11
Bruxelles
2026-04-02
Putte 2580
Samsung
Bedankt voor je review over de Galaxy A16 LTE. Wat jammer om te horen dat je zo’n moeilijke ervaring hebt gehad met het instellen en gebruiken van het toestel. We begrijpen goed hoe frustrerend het is als functies zoals Google Maps, contacten en het overzetten van gegevens niet werken zoals verwacht. We helpen je hier graag bij. Vaak kunnen dit soort problemen worden opgelost door samen de instellingen stap voor stap door te nemen of door het toestel opnieuw correct in te stellen. Ook kunnen we meekijken naar zaken zoals de simkaart, SD-kaart en het uitschakelen van ongewenste apps of assistenten. Neem contact met ons op, dan zorgen we dat je toestel weer goed werkt: https://www.samsung.com/nl/support/contact/.
2025-09-13
Service clients Samsung
Bonjour Edwyn3, Merci de partager vos impressions sur notre Galaxy A16. Nous regrettons que votre expérience n'ait pas été à la hauteur de vos attentes. Pour que votre smartphone soit toujours performant et ainsi corriger les bugs que votre appareil peut rencontrer, nous vous recommandons de mettre à jour le logiciel de votre téléphone régulièrement: Paramètres > Mise à jour du logiciel > puis Téléchargement auto via Wi-Fi pour activer la mise à jour automatique, vous serez informé lorsqu'une mise à jour sera disponible pour votre appareil. L’autonomie de votre batterie peut être affectée par plusieurs facteurs: les paramètres de l’appareil, l’environnement et les habitudes d'utilisation. Voici quelques conseils afin de vous aider à optimiser les performances et l’autonomie de la batterie de votre smartphone: https://www.samsung.com/fr/support/mobile-devices/mon-telephone-se-decharge-tres-rapidement/ Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation: https://www.samsung.com/fr/support/contact. Cordialement Alex, Service clients Samsung
2025-12-18
NEUFVILLES
2025-04-25
Limbur
2025-10-10
Samsung.com
Hola, Lamentamos el fallo y estamos deseando ayudarte. Por favor, ponte en contacto con nuestro equipo de soporte técnico a través de chat o WhatsApp en el siguiente enlace: https://www.samsung.com/es/support/contact/#contactinfo
2026-02-10
Frankfurt
Samsung Service Team
Hallo, wir danken dir, dass du dich für das Galaxy A16 5G entschieden hast. Deine Begeisterung freut uns. Wenn du Tipps für gelungene Fotos suchst, ist unsere Samsung Community der richtige Ort für dich. Im Bereich Fotografie kannst du dich mit anderen über alles rund um Fotografie und Galaxy Kameras austauschen. Du findest sie hier: https://eu.community.samsung.com/t5/fotografie/ct-p/de-gg-category
2025-09-22
Southampton
CX
Thank you for taking the time to review your Galaxy A16. The issues you have described, such as the media not showing, the screen freezing, and being unable to restart it at 100%, sound extremely unusual. We're really glad to hear that a reset has resolved these issues, and this points toward it being a minor software glitch of some sort. If you experience any problems in the future please reach out to our friendly Support Teams, as we're always happy to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We really hope you are now enjoying all of the fantastic features that your A16 has to offer! ^EW at Samsung Support
2026-04-02
Veenendaal
2026-06-24
Gouda
2025-01-28
Sufflok
2026-03-17
Nijmegen
2025-04-05
2025-01-30
2025-05-22
Bruxelles
2026-07-05
Etten
2025-01-23
Northumberland
CX
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy A16, Daz. We are pleased to read that you think this is a great phone overall, especially thanks to its long-lasting battery, massive storage capacity, powerful camera system and awesome design. Still, we also appreciate that you have been experiencing a few issues with it, which we would certainly like to help you resolve as soon as possible. Please follow this link, where you can find a useful guide that will help you optimise your device with the smoothest performance, by eliminating any instances of lag and freezing with your apps: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/?srsltid=AfmBOooBp8BCwc5DGpbOiTJ-fjRP0kwkpsh7d6awefNxoOp62rHm5VRp We are confident that the steps available on the link above will be very useful. Still, if you need more help with getting the best experience out of it, both for your personal and business activities, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2026-06-02
Rijswijkw
2026-04-04
Service clients Samsung
Bonjour Sylvain P, Nous regrettons le dysfonctionnement que vous avez rencontré avec notre Galaxy A16. Nous souhaitons vous apporter notre assistance pour surmonter les difficultés spécifiques que vous avez rencontrées. Nous vous encourageons à entrer en contact avec l'un de nos collaborateurs, qui sera en mesure de trouver une solution adaptée à votre situation. Vous pouvez les joindre via le lien suivant: https://www.samsung.com/fr/support/contact/ Nous restons à votre disposition. Cordialement Alex, Service clients Samsung
2026-06-02
Blackpool
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Samsung
Thank you for taking the time to share this positive review of your amazing new Galaxy A16 and the beautiful photo you captured with it, Moorsey! We are delighted to hear that this fantastic smartphone has proven to be the perfect fit for your needs, and that its inspiring Light Green finish added an extra touch of style to your choice. It is also wonderful to know that you found the same intuitive and user-friendly experience that you enjoyed with your Galaxy A25. We're equally pleased that you have been impressed by its durability, as the Galaxy A16 features IP54-rated protection against dust and water splashes, along with strengthened front glass for added resilience. Thank you for choosing Samsung once again for your upgrade. We hope you continue to enjoy your brilliant new device for many years to come! ^CL at Samsung Support
2026-04-11
Lier
2026-01-24
Groningen
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Samsung
Bedankt voor je review en feedback. We waarderen het enorm! Het is niet fijn dat je toestel als traag aanvoelt, zeker omdat je hem pas 10 dagen gebruikt. Een nieuwe telefoon hoort gewoon soepel te werken. In de eerste periode kan een toestel nog bezig zijn met updates en het optimaliseren van apps, wat tijdelijk invloed kan hebben op de snelheid. We denken graag met je mee om te kijken of we de prestaties kunnen verbeteren. Denk bijvoorbeeld aan het controleren op software-updates of het opschonen van apps die veel op de achtergrond draaien. Wil je liever kijken naar een andere oplossing? Neem dan gerust contact met ons op via onze website onder het kopje 'Support'. We kijken graag met je mee naar een oplossing!
2025-08-20
Ermelo
Samsung
Bedankt voor jouw recensie. Wij vinden het jammer om te lezen dat je niet helemaal tevreden bent met de Samsung Galaxy A16. Het is uiteraard niet de bedoeling dat jouw telefoon willekeurig vastloopt. Heb je al eens geprobeerd om jouw toestel in de Veilige modus op te starten? Zo niet, dan raden wij je aan om dat te doen en het een dagje aan te kijken of jouw smartphone nog steeds vastloopt. Zo niet, dan wordt dit inderdaad waarschijnlijk veroorzaakt door een app van een andere ontwikkelaar en kan je het beste eventjes met een fijne kam door jouw lijst met geïnstalleerde apps gaan. Op deze pagina vind je meer informatie over hoe je jouw telefoon in de Veilige modus zet: https://www.samsung.com/nl/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/. Mocht je hier verder nog hulp bij nodig hebben, neem dan vooral contact met ons op via één van onze servicekanalen. Je vindt deze hier op onze website: https://www.samsung.com/nl/support/contact/. Wij helpen je daar dan graag verder.
2026-06-08
Charleroi
2026-05-31
Amsterdam
Samsung
Bedankt voor het delen van je ervaring met de Galaxy A16. Jammer om te horen dat de Galaxy A16 niet aan je verwachtingen voldoet en dat je teleurgesteld bent in de prestaties van het toestel. We begrijpen dat dit extra frustrerend kan zijn wanneer je het toestel hebt aangeschaft als vervanging van een eerder apparaat. De Galaxy A16 is ontwikkeld voor een ander segment dan de Galaxy S25, waardoor er verschillen kunnen zijn op het gebied van prestaties, cameraspecificaties en beschikbare functies. Toch is het uiteraard niet de bedoeling dat je toestel regelmatig vastloopt of dat je gebruikservaring negatief wordt beïnvloed. We raden aan om te controleren of de nieuwste software-updates zijn geïnstalleerd en of er voldoende vrije opslagruimte beschikbaar is op het toestel. Dit kan bijdragen aan een betere werking van het apparaat. Wanneer de problemen blijven aanhouden, adviseren we je om contact op te nemen met onze klantenservice zodat onze collega's samen met jou kunnen onderzoeken of er sprake is van een technisch probleem en welke oplossingen mogelijk zijn. Je feedback stellen we op prijs en nemen we mee. Mocht je verdere ondersteuning wensen, dan helpen we je graag via: https://www.samsung.com/nl/support/contact/.
2025-10-27
Hoek van holland
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2025-08-20
Hellevoetsluis
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2024-12-09
Lokeren
2026-01-08
Venlo
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2025-12-03
Stellendam
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2025-06-10
Sint-Truiden
2026-05-20
Den Helder
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2025-05-04
Gouda
2025-10-13
Shetland
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CX
While it's great to see that you are enjoying the battery life and performance of your A16, it's a shame that you aren't enjoying the camera and have had trouble getting used to some features. When it comes to the camera, we believe that this phone is truly magnificent. The 50 MP main lens combines with top-notch image processing to ensure that your photos are steeped in rich detail. Please check out the following link, which will help you get the most out of your phone's camera: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ As for the features that aren't to your liking, we'd like to know more. Please reach out to our Support Teams, you can find their contact details and operating hours listed here: https://www.samsung.com/uk/support/contact/ We're here to ensure that you can enjoy your wonderful phone. ^SK at Samsung Support
2026-04-12
Service clients Samsung
Bonjour Johannesansnom, Nous comprenons que vous ayez rencontré un dysfonctionnement avec notre Galaxy A16 et nous en sommes navrés. Pour que votre smartphone soit toujours performant et ainsi corriger les bugs que votre appareil peut rencontrer, nous vous recommandons de mettre à jour le logiciel de votre téléphone régulièrement: Paramètres > Mise à jour du logiciel > puis Téléchargement auto via Wi-Fi pour activer la mise à jour automatique, vous serez informé lorsqu'une mise à jour sera disponible pour votre appareil. Si le problème persiste, nous vous invitons à contacter l’un de nos collaborateurs afin de trouver une solution adaptée à votre situation: https://www.samsung.com/fr/support/contact . Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Cordialement Alex, Service clients Samsung
2025-05-17
Devon
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CX
We're elated to see how much you are enjoying your A16! The Octa-Core processor runs this phone like a dream, with the smooth and speedy operation displaying beautifully on the Super AMOLED screen. With the 128 GB of storage, you can snap wonderful photos with the 50 MP main lens without worrying about storing them. This device is incredibly intuitive, allowing you to carry out even the most complex of functions with ease. With further use, we're sure that it will earn that fifth star! ^SK at Samsung Support
2025-02-19
10 Catterick Close Chippenham,England
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2025-03-04
Norwich uk
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2026-02-25
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Samsung Service Team
Hallo, wir freuen uns über deine positive Bewertung.
2025-05-29
Essex
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CX
We're delighted to see how much you are loving your A16! This model brings premium features to our A Series range, and we couldn't be happier with the result. It will be your device of choice for taking cute snaps of your pup for years to come! ^SK at Samsung Support
2025-04-22
Wales
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CX
Great to see that you are enjoying your A16 overall, however, it's a shame that you have faced issues with performance. With the Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at the troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If you are still facing issues after following the above steps, please don't worry, we're here to help. You can reach out to our Support Teams using the contact details on the following link, during the listed operating hours: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-02-15
Wales
2026-06-12
Aalter
2025-04-06
Hoofddorp
2025-01-21
CX
Fantastic to see that you are enjoying your upgrade to the A16, especially the crystal clear screen and fast charging! The display allows you to be truly immersed in your phone, while speedy charging speeds ensure that you're never without it for long. The items included in the box reflect our commitment to the environment, and reducing the amount of e-waste we contribute to. We would always recommend checking the 'What's in the box' section on the purchase page to ensure that you can be prepared for your phone's arrival. ^SK at Samsung Support
2026-01-25
Tertre, Belgique
2025-03-11
Samsung.com
Hola, Muchas gracias por compartir tu experiencia. Tus comentarios los tenemos muy en cuenta y nos ayudan a seguir mejorando. Si necesitas ayuda, puedes escribir a nuestro equipo de soporte técnico a través de chat o WhatsApp en el siguiente enlace: https://www.samsung.com/es/support/contact/#contactinfo
2025-08-31
Rubery Birmingham England
CX
Thanks for taking the time to review your awesome Galaxy A16! The features are immense, from the powered-up processor to the blazing speed of 5G, whilst the 6.7-inch screen provides you with more room for fun! The 50MP Main Camera allows you to capture every memory in detail, whilst the 5,000mAh battery keeps the Galaxy A16 running strong on a single Super Fast charge. The Hybrid SIM card tray gives you the choice between using a second SIM card, or when you need extra storage, you can simply remove the second SIM from the Hybrid SIM tray and put a microSD card in its place. A fantastic and affordable phone - We're thrilled that you are happy with yours! ^EW at Samsung Support
2025-08-12
North West
CX
We're disappointed that you are having issues with latency on your A16, Mick. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. They will also be able to advise further on the issues you are experiencing with your watch. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support
2025-06-21
2025-10-16
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2025-05-01
2025-09-12
CX
Thanks for leaving a review of your Galaxy A16, Alice. We're sorry to hear that the screen of your device is smashed, this can happen even with a screen protector if the device sustains a hard impact. In regard to the phone's reception, this could be due to your network provider not having service in some areas or experiencing outages. If this is not the case you can try the guidance here to fix your network issues: https://www.samsung.com/uk/support/mobile-devices/how-to-troubleshoot-mobile-data-issues We would recommend contacting us if this does not work, or you would like to look into having your screen repaired. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-07-15
Santpoort
2025-02-11
CX
Thank you for taking the time to share your feedback with us! We are delighted to see that you are enjoying the stunning display, long-lasting battery, sleek design and amazing camera features. When it comes to the performance, to ensure your phone does not lag or freeze, we recommend following this handy optimisation guide: https://bit.ly/HowToOptimiseSamsungDevice If you need any further support, please do not hesitate to contact our Technical Support Team directly, who will be happy to help! You can find all our contact methods and their operating hours here: https://www.samsung.com/uk/support/contact/ ^CR at Samsung Support
2025-01-04
Havant, Hampshire
CX
We are sorry to see you have faced issues with your new A16, Mary! We are here to help in any way we can, and in regard to the screenshot issue, we have a great step-by-step guide on the different ways you can take a screenshot. You can find that here: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/?srsltid=AfmBOoptaziJhBj71G4Yb9uVn_ATv-cDy-D0Jjk9pSDAOYdm4vtG_qpX If you have changed your internet provider then specific apps will need you to add the password for that network as it is new. Our Support Teams are always on hand to help with any questions you have and will get you up and running properly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-27
2025-08-20
Semmerzake
2025-12-30
Samsung.com
Hola, Muchas gracias por compartir tu experiencia. Tus comentarios los tenemos muy en cuenta y nos ayudan a seguir mejorando.
2025-09-22
Romsey, Hampshire
CX
Thanks for taking the time to review your Galaxy A16. We're sad to hear that you have previously experienced issues with network connectivity abroad, and we understand how concerning this must have felt. It's likely that your phones aren't working reliably during your US travels due to the specific frequency band numbers that your US mobile carrier uses. We'd advise speaking with your US carrier to confirm which bands their network operates on, and ensuring you choose a carrier that supports the bands on which your two phones operate. The band support on the Galaxy A16 is comprehensive and ensures broad compatibility with networks worldwide, but it is very important to check your chosen carrier's specific frequencies to ensure that these are compatible. If your US carrier does not offer compatible frequency bands, we'd recommend going ahead and choosing a different carrier. We hope this information helps explain why this may be happening, and we wish you safe and enjoyable future travels. ^EW at Samsung Support
2025-05-17
Sindelfingen
Samsung Service Team
Hallo, deine begeisterte Bewertung erfreut uns sehr. Wir danken dir vielmals für das Teilen deine Eindrücke von dem Galaxy A16.
2025-01-28
2025-03-27
La Louvière
Samsung
Merci pour votre avis. Je comprends que vous avez un souci avec la connexion internet de votre Galaxy A16 LTE. Avez-vous déjà contacter votre opérateur ? Nous serons heureux de vous aider davantage. aN'hésitez pas à nous contacter via le lien suivant: https://bit.ly/36icdq4 en cas de besoin.
2025-06-04
2025-04-15
CX
We're thrilled to see that after stepping away from phones, you have enjoyed your return with the A16, Scotty! The Octa-Core processor runs the software like a dream, and the conveniently designed frame is a comfortable size to hold. It keeps you connected, with a vast array of third party apps available to download, that help you with your daily tasks and stream your favourite content. Our phones are incredibly customisable, allowing you to tailor it to be the perfect device for you. You'll be loving this phone for years to come! ^SK at Samsung Support
2026-04-08
Zwickau
Samsung Service Team
Hallo, vielen Dank für deine Bewertung. Es freut uns sehr zu hören, dass dich das Galaxy A16 überzeugt hat und du mit dem Gesamtpaket zufrieden bist. Wir wünschen dir weiterhin viel Freude mit deinem Galaxy A16.
2025-07-03
Samsung
Thank you for taking time to review your A16! With the huge 5,000 mAh battery, you'll get hours to enjoy everything this phone has to offer including the 50MP rear camera! With the striking 6.7" Super AMOLED display, we know you can get the best viewing experience, and here is a guide to help you get the best display: https://www.samsung.com/uk/support/mobile-devices/how-to-adjust-galaxy-phone-screen-brightness/ There are multiple ways to take a screenshot on your phone, and here is a great link to help you achieve this: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ If you need any assistance with your phone, don't hesitate to contact our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-11-19
Vlaardingen
2025-02-10
Wilnis
2025-09-28
Gosport
CX
Thank you for taking time to review your A16. Welcome to the Samsung family, we know you'll never be disappointed on your journey through the Galaxy universe! Take a look at this link from our awesome Community page where the steps may help resolve the issue: https://eu.community.samsung.com/t5/galaxy-a-series/why-are-my-notifications-not-showing-on-my-lock-screen/td-p/12716285 We are unaware of any issues regarding the notifications on our lock screens, however, we will pass this feedback on to the relevant department to help improve our products and services. ^LB at Samsung Support
2025-09-02
London
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, Janet! ^EW at Samsung Support
2025-04-22
Ede
2025-09-20
West Sussex, UK
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2026-07-15
Samsung AU
Thank you for your wonderful review. We're thrilled to hear you're finding your phone to be excellent value for money and that its features and ease of use have exceeded your expectations.
2025-03-02
Zwolle
2025-01-10
Newcastle
CX
Thank you for taking the time to review the Galaxy A16. We pride ourselves on creating devices that exceed our customers' expectations, and we're disheartened to see this has not been the case for you on this occasion. If you are still experiencing the issues you mentioned, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2025-02-08
london
CX
It's a shame to see that you aren't thoroughly enjoying your A16. With a sleek design that conceals powerful hardware underneath, this phone is capable of great things. With the Octa-Core processor running this device, it can run at great speed, while the 90 Hz refresh rate can beautifully show off smooth scrolling. Please take a look at the troubleshooting steps that will address the latency you are experiencing here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ With the right support, your battery can give you a great amount of life for years to come. Here's a handy page which runs through the specifics of your phone's battery and how to look after it: https://www.samsung.com/uk/support/galaxy-battery/about-battery/ We think the camera on this device is magnificent, with a whopping 50 MP lens capturing your memories in rich detail. Please check out the following link, which will help you get the most our of your phone's camera: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ If you are still concerned about any of the issues mentioned, please don't worry, we're here to help. You can reach out to our Support Teams using the contact details on the following link, during the listed operating hours: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-11-29
Noorwegen
2025-04-10
Maastricht
2025-01-24
Basingstoke
CX
We're delighted to see that you are loving your A16! The stylish colour goes perfectly with the sleek lightweight design, accentuated by the crystal clear Super AMOLED display for a premium experience. It has a whopping 5000 mAh battery, giving you up to 19 hours of Internet usage time on just one charge. When you need to take the perfect shot, this phone has you covered. Three high quality lenses make up the rear camera, with a 50 MP main lens running the show, providing you with richly detailed shots. The Octa-Core processor runs this device like a dream, ensuring that the user-friendly software runs seamlessly. There's so much to love about this awesome model! ^SK at Samsung Support
2026-03-29
Leipzig
Samsung Service Team
Hallo, danke für dein Feedback. Die Sicherheitsmeldungen kommen oft, wenn ein neues Gerät eingerichtet wird. Meist legt sich das nach kurzer Zeit, sobald dein Handy als vertrauenswürdig erkannt wird. Wegen der Fotos: Bitte prüf einmal die App-Berechtigungen. Wenn es weiter Probleme gibt, melde dich gern beim Support, wir helfen dir gerne weiter. Hier findest du alle Kontaktmöglichkeiten: https://www.samsung.com/de/support/contact/
2025-08-20
Harelbeke
2025-05-27
CX
Thank you for sharing your experience with the Galaxy A16, Lissie! We're pleased to see that you're enjoying the camera features, large display, and generous storage capacity, it’s great to know that you're able to keep all your photos without worrying about space. We appreciate your feedback on battery life during heavy call usage. While the device is optimized for efficient power management, we understand that extended calls can drain the battery more quickly. Exploring power-saving features or adjusting settings might help prolong battery life when needed. Your suggestion about a picture-in-picture feature is valuable, and we’re always looking for ways to improve user experience. We'll keep this in mind for future updates! ^CH at Samsung Support
2025-06-10
Diest
2025-11-02
LA LOUVIÈRE
2025-08-20
Jabbeke
2026-04-30
Limburg
2024-12-26
Alphen aan den rijn
2025-09-10
Glasgow
CX
We are disheartened to see you are not enjoying your A16, Ian. You can change the way you answer calls depending on your preference. To do this, all you need to do is open the Phone app > Tap the three-dot menu icon (top right hand corner) > Settings > Answering and ending calls > Gesture to answer calls. Here you can select either Swipe or Tap. You can also adjust your settings for your phone screen to turn on when lifting the phone up, this enables the proximity sensor to wake up your phone when you are looking at it. To do this, head to Settings > Advanced features > Motions and gestures > Tap the toggle next to Lift to wake to enable/disable this. If you ever need us for further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-07-11
Essex
CX
We are sad to see you are not enjoying your A16. We would recommend contacting our Support Teams who can get these issues resolved and get up and running with your phone quickly! Here are their contact details and opening hours: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-07-14
Amsterdam
2025-10-16
CX
Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^KF at Samsung Support
2026-03-29
Ternat
2026-06-19
Hasselt
2025-09-25
Croydon, Surrey
CX
Thanks for taking the time to leave a review of your Galaxy A16. We're sorry to hear you are having issues with the display of the battery and they the camera is not up to your expectations. We will pass on this feedback. You can find guidance on how to take the best quality photos here: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ For these other issues, we would recommend a Soft Reset by holding the volume down and power buttons simultaneously for around 10 seconds. Also make sure the phones' software is fully up to date by going to Settings > Software update > Download and install. If after this these issues are still occurring, please get in touch, so we can assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-04-07
Samsung AU
Thank you for such a detailed review! We’re really pleased to hear the setup was smooth and that the phone is delivering reliable performance and battery life for your daily needs. It’s great to know it’s been a solid choice so far.
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