Backup your data
You need to regularly back up your data to a safe location, such as Samsung Cloud, Google Account or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset or device is lost.
Regularly sync, back up your device’s data using Samsung Cloud, Samsung account or Google account, or transfer data to PC via Smart Switch. Also, you can use various 3’rd Cloud applications, SD cards or USB storage to back up data.
The Chinese version of this topic is also available. How do I disable or enable auto backup?
Back up data to Samsung Cloud and restore the data later. You must register and sign in to your Samsung account to use Samsung Cloud.
Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.
Back up data (such as pictures, videos) to various downloaded Cloud applications
Transfer data between your device and a computer. You must download the Smart Switch PC version app from www.samsung.com/smartswitch. Back up data from your device to a computer and import the data to your device later.
1. Using Samsung Cloud
You can manage the content that you want to store securely in Samsung Cloud.
You can keep your personal information, app data, and settings safe on your device.
You can watch a video on 'How to synchronise, backup and restore using Samsung Cloud'.
You can back up your sensitive information and access it later. For this, you must sign in to your Samsung account to back up or restore data. On the Settings screen, tap Cloud and accounts > Samsung Cloud (Some data will not be backed up).
Tap Back up my data and tap the switches next to the items you want to back up to activate them, then tap BACK UP NOW.
Data will be backed up to Samsung Cloud. To set the device to automatically back up data, tap the Auto back up switch to activate it.
Data to back up
Contact, Calendar, Gallery
Samsung Notes, Internet, Keyboard data,
Phone logs, Alarm and world clocks
APK files, app data, and app settings
App and widget layouts, wallpapers
Accessibility, ringtone, Samsung keyboard, and Wi-Fi
MMS, SMS, Music,
Voice recordings, Documents
Available data to back up
2. Using Samsung or Google account
Keep your personal information, app data, and settings safe on your device.
You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data.
3. Back up files and data such as pictures, videos by using various Cloud applications - i.e. Google Photos
Especially, Google Photos supports free, unlimited storage for high-quality (great visual quality at a reduced file size) and free 15GB to account storage for original (full resolution that counts against your quota) based on upload size for photos and videos.
We recommend to backup and sync your photo, video contents regularly by using this Google Photos.
After then select upload size for photos and videos through settings
4. Back up data to computer
Transfer data between your device and a computer. You must download the Smart Switch PC version app from www.samsung.com/smartswitch. Back up data from your device to computer and import the data to your device later.
5. Backup Data to microSD card, USB memory
With Samsung Cloud and PC, you can also backup your data, such as images, contacts, messages, and apps to external storages (i.e. microSD card or USB memory) via Smart Switch and restore from it.
You can watch a video on 'How to backup and restore data with a microSD card'.
Precautions for MicroSD Cards
Before using microSD card, please ensure next options
• Depending on the memory card manufacturer and type, some memory cards may not be compatible with Samsung Galaxy Note8.
Using an incompatible card may damage Samsung Galaxy Note8 or the memory card, or corrupt the data stored in it.
• Use caution to insert the memory card right-side up.
• Samsung Galaxy Note8 supports the FAT32 and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, Samsung Galaxy Note8 asks to reformat the memory card.
• When inserting a memory card into the device, the memory card’s file directory appears in the My Files > SD card folder.
Install Memory Card
• If you insert the tray into Samsung Galaxy Note8 while the tray is wet, Samsung Galaxy Note8 may be damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering Samsung Galaxy Note8.
Connect USB memory
To connect USB memory card, plug the USB connector (USB Type-C) to the USB power adaptor and plug the USB memory into an electric socket.
Backup to MicroSD Card/USB Memory via Smart Switch
Then, on Apps screen tap Settings > Cloud and accounts > Smart Switch > More > External storage transfer > BACK UP
Select contents to backup and activate back up.
If data backup is completed, you can check the data in My Files > SD card > SmartSwitchBackup folder
6. Restore from MicroSD Card/USB Memory via Smart Switch
To restore backup data, on Apps screen tap Settings > Cloud and accounts > Smart Switch > More > External storage transfer > RESTORE
Select contents to restore and activate restore.
Please note that app data and settings may not be backed up due to app design.
For third-party apps e.g. WhatsApp, please refer to their websites.
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