Galaxy A17 5G

Black 128 GB 4 GB
SM-A176BZKHXNZ

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Galaxy A17 5G
Black 128 GB 4 GB

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Reviews

Galaxy A17 5G

3.9

Recommended by 68% of customers.

Write a review
5.0 54%
4.0 16%
3.0 13%
2.0 5%
1.0 12%
Features 5.0
Performance 4.0
Design 5.0
Value 5.0
AI Functionality 5.0
AI review summary
  • Customers consistently praise the camera quality, particularly zoom and low-light capabilities, and describe the display as vivid and bright
  • Most highlight exceptional battery life lasting a full day or longer, paired with satisfaction over fast charging speeds
  • Many report noticeable lag, slow app switching, and sluggishness when using demanding applications like gaming
  • Several mention software frustrations including unresponsive touch input, excessive pre-installed apps, and banking app incompatibility
  • Overall, most customers view it as excellent value and would recommend despite performance and software concerns
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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284 Reviews

Toyah43
5 (9,999)

2026-07-26

North West

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I like my new phone, the display icons and font are much clearer and easy to read. The battery is holding its charge which my old phone was not. Performance is quick and clear. I have not yet tried the camera but I am sure it will be good.
I recommended this product.
Originally posted on Samsung UK
Boredwithreviews
4 (9,999)

2026-01-17

England

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
The phone is very slim - which made it very difficult to hold and us with arthritic fingers, so had to buy a substantial case so I could hold it. As a phone I guess it’s okay - I only bought it because I drowned my previous one - and stayed with a Samsung because I liked my A14 Galaxy. I only use my phone for calls, text messages and Google maps, so I was a bit disappointed that it came with masses of stuff and apps I will never use. Overall, it’s a good phone - the screen is clear and easy to read. The battery life is longer than my previous one. I do wish there was a manual though- I could work through that and get rid of all the stuff I will never use!
Originally posted on Samsung UK
Response from Samsung:
2026-01-17

CX

Thank you for taking time to review your new A17! Your loyalty means the world to us, and we'll always wow you for many more years to come! With the slim 7.5mm sleek frame, this will fit in your pocket or bag perfectly, and we are delighted to see you have added extra protection with a case! Thanks to the sleek 6.7" Super AMOLED display and 5,000 mAh battery, you'll get the ultimate experience on this phone! Your phone will unlock more possibilities than ever before, and those apps that come with the phone are designed to take your phone experience to a whole new level! Check out the User Manual which is available online here: https://downloadcenter.samsung.com/content/UM/202509/20250930132516441/SM-A15X_A16X_A17X_E176B_M176B_E055F_M055F_A06X_E066B_M066B_A075F_E075F_M075F_UG_EU_16_Eng_Rev.1.0_250922.pdf To help us reduce e-waste, the User Manual is now provided online for our customers to view at their own will. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. In the meantime, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Mopey
5 (9,999)

2026-02-03

West Midlands

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I have exchanged my phone because my husband had changed his earlier. My old phone was so slow in opening apps, my husbands phone was a lot quicker. He has the A16, I bought the A17 model. It was so easy to import all my photo's and data from my old phone. I simply followed the instructions and prompts as they appeared. It took about 1 hour, and my new phone was up and running. As I was on a sim only contract with my previous phone, I kept the same data pack I had before. If I had upgraded through my supplier, I would have had a lot less data. The performance of the A17 far surpasses anything I have had before.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-02-03

CX

Huge congratulations to you on your upgrade to the awesome Galaxy A17, Mopey! It's brilliant to hear that you were impressed by how easy it is to transfer your photos and data using the onscreen prompts, and we're thrilled to know that you're enjoying the brilliant performance of your new phone. Thanks so much for taking the time to share your review. Keep enjoying! ^EW at Samsung Support

Richardtg
4 (9,999)

2026-06-09

Portsmouth

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
Unfortunately having to upgrade a phone due to degradation of battery performance is necessary with new phones being expensive for no more than a 2 year performance lifespan. We decided to use a cheaper model this time for the cost benefit and to see is its performance was acceptable. So far the phone seems to work just as good as the more expensive phone but time will tell if it will fall off quicker than the previous phone. The most annoying thing is that you have to use the side button and not the screen to use your fingerprint to open the phone otherwise the functions we use regularly appear to be fine.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-06-09

Samsung

Congratulations on your new A17, Richard. We're really pleased to hear that you're enjoying the smooth performance and the variety of functions. We appreciate your feedback regarding the Side key. We do expect your phone to last much longer than 2 years, and you are promised 6 years of software and security updates. Thank you for sharing, and we're wishing you many happy years ahead with your phone! ^EW at Samsung Support

Hate this phone
1 (9,999)

2026-06-20

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
This phone is so bad its incredible. I made a switch from i phone to this due to its lower cost and initally i thought it was a steal. Then very quickly i realised how terrible it was. The delayed ui responses, the way screenrecordings work i could go on . I used to tie cans on a string as a kid to talk to my friends and in fairness that was probably better than this phone. Its so frustrating to use that i told my wife that i just leave my phone at home now to avoid having to use it until i get a new one so if you need me just ring the office. My son is growing up with an interest in computers so i showed him this phone to help him understand what poor quality products looks like.
Originally posted on Samsung Ireland
Response from Samsung:
2026-07-02

Samsung

We're sorry to see that you haven't been having a positive experience with the A17 5G due to issues with latency, and different features. This certainly isn't the experience we would expect from such a high quality model. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here, provided by our UK colleagues: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/ie/support/contact/ Though the screen record option is not available in the Quick Panel, it is possible to use third party apps to replace this function. Our different models have access to different features to set them apart and to appeal to different users. Please be assured that we've come a long way from the can on a string - you have a brilliant phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

aiwen1961
5 (9,999)

2026-04-24

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I honestly cannot fault the Samsung Phones. I have had an AO2's for the last 4 years with no problems at all but my partner needed a different phone and as he doesn't use his as much as I do I let him have the A02's and I purchased the A17. At first I thought it was the same size but it's slightly wider. It has more than enough storage for what I want it for, the camera is great and the screen is super smooth. The battery lasts all day leaving around 40% left by the end of the day, but obviously this is down to how much it is used. I highly recommend using the "Smart switch app" to transfer your old phone to your new one. I never had a problem with the A02's and hopefully I won't with the A17.
Originally posted on Samsung UK
Response from Samsung:
2026-04-24

Samsung

Thank you for taking the time to share your five‑star experience with the awesome Galaxy A17, Aiwen! We’re glad to hear how happy you’ve been with Samsung phones over the years, and that you’re enjoying the Galaxy A17’s smooth display, strong battery life, camera quality and generous storage. In particular, it’s great to know that the powerful 5,000 mAh battery comfortably lasts you through the day, and that Smart Switch made transferring everything from your previous device quick and easy. The Galaxy A17 will continue to deliver the smart, reliable and intuitive experience you’ve enjoyed with our smartphones until now, and much more! ^CL at Samsung Support

Wobble
3 (9,999)

2025-10-28

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
A typical budget phone,battery runs down quick and phone gets quite hot just doing simple tasks. Great camera and display is nice and vivid. Wish i had bought another OPPO phone to be honest, my last one lasted nearly 5 years with no problems and out performed the A17 by a mile, one big problem is cannot have an app open and go to another at same time as the original app closes,which is useless if trying to enter details from an email you recieved to confirm legitamacy. Connectivity not bad but still prefer Oppo,in fact i would'nt be sorry if i lost this phone so i could get another Oppo.
Originally posted on Samsung UK
Response from Samsung:
2025-10-28

Samsung

Thanks for taking the time to leave a review of your Galaxy A17. We're sorry to hear that the phone has not met your expectations and that the battery isn't performing optimally. We will pass on your feedback. Here is a guide you can follow to optimise the battery of your phone: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If this does not fix the issue, please get in touch so we can assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Dreamsinter
5 (9,999)

2026-03-03

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I should say first that my children call me Dr. Samsung! Home is full of Samsung products because I trust Samsung to make beautiful and excellently performing stuff. So, to my new Galaxy A17 5G: it's an upgrade from my previous A14; I like it immediately! It's slim, very fast, very clear screen text and images. The battery is long lasting. It's easy to connect to all the many wifis and other devices we need today. My only criticism concerns the transfer from old phone to this new one. I expected the transfer to be complete, and that all my settings and data would be exactly copied. But not so! I had to spend hours getting everything the way I like it. But, I've done that now. And am happily appreciating A17
Originally posted on Samsung UK
Response from Samsung:
2026-03-04

CX

Thank you for your fantastic 5‑star review, Dr. Samsung — loving the name! We truly appreciate your continued loyalty to us and our products, which deliver excellent performance time and time again. It’s wonderful to know you’re loving your brand‑new Galaxy A17 — from its slim, sleek design and fast performance to the very clear on‑screen text, impressive imagery, long‑lasting battery for those busy days, and excellent connectivity services. We regret that the data‑transfer process between your phones took longer than expected, but we’re glad to hear everything is running smoothly now and performing exactly how you like it. Your positive experience truly warms our hearts, and we hope you continue to enjoy every moment with your new phone! ^HB at Samsung Support

smarts
5 (9,999)

2025-12-14

Blackpool Lancashire

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
At my age a phone basically is just that , a means of contacting my other half or her in an emergency. I upgraded as my other phone was over 5 years old and very slow, The battery life on this handset lasts longer so less time charging, the display is marginally larger than my last one, the speed of the performance is why i upgraded, this is immediate, As for the camera this being another reason i upgraded, its so crisp and the options are for different pictures is off the scale. The transfer of my old phone was really good i just linked both (using my ISP connectivity) together using WIFI and all the files were sent from my old phone across to the new one. overall I'm glad I upgraded, it was about time to do so.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-12-14

CX

We're thrilled to see how much you are loving your A17 5G! The 5000 mAh battery keeps you going all day with life to spare, allowing you to dive into the epic power that the Octa-Core processor gives you on the 6.7" display With the 50 MP main camera lens, you can capture your memories in rich detail. Speedy file transfer through SmartSwitch gets you up and running in no time, allowing you to enjoy all the wonderful features on offer. This model will be wowing you for years to come! ^SK at Samsung Support

Carl24
5 (9,999)

2026-05-16

Sheffield

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
The camera is right good battery lasts ages display is better and performance is great
[D] Alternative Text [D] Alternative Text
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-05-19

Samsung

Brilliant to see how much you are enjoying your A17, Carl! The 50 MP main camera lens allows you to capture your memories in true to life detail, while the 5000 mAh battery keeps you going all day long. You can perfectly experience the smooth and speedy performance of the Octa-Core processor through the crisp Super AMOLED display. This model has everything you could ever need and more! ^SK at Samsung Support

Jesse H
5 (9,999)

2026-07-12

New Zealand

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Excellent device, I'm happy samsung produce these cheaper alternatives especially for people who may not have or want to spend a ton of money on a phone they do minimal with. I play games with no trouble, it does have 4gb ram (my model anyway) with it being expandable by an extra 4gb but I find the ram extension has no affect on anything. Plenty of storage and even has optical image stabilization. Affordable, practible, reliable and very appealing device. Fyi im very fussy with phones and im certainly please with this one. Keep up the good work Samsung.
Connected experience Long-Lasting Battery Life Intelligence experience Trendy & Unique Colors High resolution camera Slim & Lightweight design
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
SA6210
1 (9,999)

2025-09-30

Scotland

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
Honestly it was so disappointing. Having had an iPhone for over a decade I finally decided to do the great jump to Android. Samsung was supposed to be easy, reliable and I’d never want to go back. I went through 2 A17 devices in 5 days. They were both faulty. The lag between swapping from app to app was annoying. Who has to wait in 2025 for the phone to catch up and if you moved from one app to one that required to play something it just froze completely and shut itself off. Seriously disappointed in the performance and the phone. I’m back on iPhone
Originally posted on Samsung UK
Response from Samsung:
2025-10-03

CX

We are disappointed to read that you are not fully enjoying your A17. We know you can get the best performance out of this phone thanks to the powerful Exynos 1330 processor and 90Hz refresh rate. Here is a great guide to help you optimise the performance of your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ If you need further assistance, our helpful Support Teams are on hand to help get you up and running smoothly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Samsung Tester
1 (9,999)

2026-01-21

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
Tried several shots and many were missed with this A17 5G 4Gb phone, even after turning off the RAM Plus option off, which was suggested that would improve the speed, it did nothing! My A13 5G phone works faster in certain ways versus this A17 5G. Only good thing that they really improved was the One UI version that did do it's updates to v8 Android 16, but the lag of performance, eventho it has been upgraded with Ram chips, did nothing better and rather slowed down the phone! Am NOT recommending this phone and will stick with my A13 5G for now!
Originally posted on Samsung Ireland
Kes64
5 (9,999)

2026-07-25

Glasgow

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Great price good screen size very pleased with my new phone.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-07-25

Samsung

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your new Galaxy A17, Kes! ^CL at Samsung Support

VinceD
4 (9,999)

2026-01-17

Newport, South Wales

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
I like the size, design and the fingerprint button placement. The downside of having all the exterior buttons on the same side of the phone is that it gets fiddly whe you are trying to take a screenshot, I was also disappointed that the phone did not have a screen recording capability. This phone was a gift for my birthday, I am very fond of samsung, my previous phone was a Galaxy s9, which is a great phone all round. I personally prefer the Galaxy S series' over the A series'. But this A17 5g is really good for it's price, a definite value for money, the A17 has a bit of lag occasionally whe you are flipping through apps, but that doesn't put me off it. I also love how easy it is to switch from one samsung phone to another it was effortless.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-01-17

CX

Thank you for sharing such a thoughtful review of your new Galaxy A17, Vince. We’re delighted to hear that you’re enjoying the size, design and fingerprint button placement, and that the move from your previous Galaxy device was easy and straightforward. We also appreciate your comments about screenshots and screen recording. The Galaxy A17 5G does not include a built‑in screen recorder, although this can still be done through trusted third-party apps if you need the feature. For screenshots, there are several methods available beyond the button combination, and you can explore them in this guide: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ If you’re interested in getting the best performance from your phone, we also recommend taking a look at this detailed optimisation guide: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ It’s wonderful to hear that, even as a long-time Galaxy S series user, you still feel the Galaxy A17 5G represents excellent value for money. Thank you for your continued loyalty to Samsung, and we hope this amazing device serves you well for a long time to come. ^CL at Samsung Support

Jppp
1 (9,999)

2026-05-31

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
I've had this phone for a few months now, and I hate the thing. The screen is useless, confuses an up down swipe for left to right, and when drawing across the screen it opens links when constant pressure is applied. It's slow, takes ages to load apps, or links and the glitches in the touch screen make me want to smash it to pieces. Buy literally any other phone. It baffles me how every Samsung I buy is somehow worse than the last one. Just useless. The camera sucks, the a utocorrect is awful, from the hardware to the OS it's garbage.
Originally posted on Samsung Australia
Response from Samsung:
2026-06-12

Samsung AU

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with the device has been so disappointing. The touchscreen responsiveness, application performance, camera quality, and overall user experience you described are not what we aim to deliver. We'd like the opportunity to better understand these concerns and explore potential solutions. Please contact our support team for further assistance: https://www.samsung.com/au/support/contact We appreciate your feedback.

John F
5 (9,999)

2025-11-23

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Only had the Galaxy A17 5G for a week. My old A15 kept switching itself on while in my pocket, and that became a nuisance because I have hearing aids and the constant sound of the mobile selecting random PIN numbers was driving me crazy. The A17 does not do that as much but hasn't completely eliminated the random switch on. I notice that the mobile seems hotter when in use and that the battery life isn't as long. Neither of these issues worries me greatly. Transferring the data from my A25 was a breeze, and I didn't have any issues with the setting up. Some of the new features will take time to get used to, but they all appear to be an improvement on the A15. Haven't tried the camera yet but I fancy that it will meet my expectations Generally happy so far..
I recommended this product.
Originally posted on Samsung Australia
JPS1
3 (9,999)

2026-04-13

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
I purchased this phone late 2025, its basically ok and does what I need mostly. There's more apps etc than my previous A12 (which I prefer), most of no use to me. The worsed thing I noticed is using SMS and my reason for 3 stars only. Specifically deleted messages are deleted permanently even if a message is stared. Archives are no real value as any new conversation attaches to previous messages. My previous A12 was more efficient and user friendly in this way. Stared messages were locked until a second prompt prior deletions. This made it easier to delete chit chat messages and save key information from contacts. Overall the A17 seems big on many features and apps of no use or value and lacking a basic every day ease of use to lock and save messages daily.
Originally posted on Samsung Australia
Response from Samsung:
2026-04-15

Samsung AU

Thank you for sharing your detailed feedback—we really appreciate you taking the time to highlight your experience. We understand your concerns around the messaging functionality and how important it is to easily manage and retain key information. Your comparison to your previous device is valuable, and we can see how these changes may impact everyday usability. If you’d like assistance exploring settings or alternative ways to manage messages more effectively, our support team would be happy to help: https://www.samsung.com/au/support/contact Your feedback is greatly appreciated and helps us continue to improve.

maykeltrobajobembibrenose
3 (9,999)

2026-03-12

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
La cámara es mala, especialmente al grabar vídeos, porque si le subes el zoom y luego se lo bajas, casi siempre cambias a la lente gran angular por error y queda un corte muy feo en el vídeo. Yo no entiendo qué necesidad hay de que los teléfonos lleven tantas cámaras hoy en día. Si solo tuvieran una única lente como antes, se podría hacer zoom y este problema no pasaba. De todas formas la cámara no debería dejarte cambiar de lente mientras estás grabando. El zoom tendría que bloquearse en 1x y no dejarte bajarlo más.
I recommended this product.
Originally posted on Samsung Spain
Response from Samsung:
2026-03-16

Samsung.com

Hola, Lamentamos el fallo y estamos deseando ayudarte. Por favor, ponte en contacto con nuestro equipo de soporte técnico a través de chat o WhatsApp en el siguiente enlace: https://www.samsung.com/es/support/contact/#contactinfo

Guss 11
5 (9,999)

2026-06-28

Clwyd uk

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Thank you Samsung. Fantastic phone in every way. Amazing value for my choice bracket. Only problem that I've had with Samsung phones is the sensitivity of the touch screen itself. In past and occasionally now have to hit it with a sledge hammer to get it to respond to my using it. Could do with a manual to explain new model purchased. I'm beginner and not experienced, self taught with phones. Just a wish that's all. Would gladly pay extra costs myself. Thank you Samsung. I'll always choose you. Five stars 🌟
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-06-29

Samsung

We're thrilled to hear that you're loving your new Galaxy A17, Guss! You can adjust the touchscreen sensitivity by going to Settings > Display > Touch sensitivity, and you can find a really helpful user guide at Settings > Tips and user guide. We're always on hand to help with anything you may need along the way, and you can reach out to our friendly Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ Thank you for sharing your brilliant review, and for choosing Samsung! ^EW at Samsung Support

UnhappyJan
1 (9,999)

2026-05-10

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
I got this phone included in my optus phone plan. It is the worst phone I have ever used. I went from a samsung galaxy a73 that I have had for 4 years, the only reason I changed phones (temporary) was because the Bluetooth is no longer functioning. The Samsung a17 cannot handle switching apps, higher powered apps like pokemon go and it gps could not get accurate. The phone is also the slowest running phone I have ever used in my life. I have switch back to my old phone till I can justify a new phone again
Originally posted on Samsung Australia
Response from Samsung:
2026-05-10

Samsung AU

Hi, thank you for taking the time to share your feedback. We’re sorry to hear the Galaxy A17 5G hasn’t met your expectations, particularly with app performance, GPS accuracy, and overall speed compared to your previous device. We understand how frustrating this experience must be. Our support team would be happy to help troubleshoot and optimise the device for better performance. Please contact us here: Samsung Support Australia

Anonymous
4 (9,999)

2025-10-09

Hereford

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
I am pleased with my Samsung A17 overall it seems fair value for the cost. The only downside so far is the connectivity with my Bluetooth hearing aids. The Bluetooth connection seems very flaky and keeps dropping out all the time if my phone is in my trouser pocket whereas my previous Samsung A13 kept the connection much better. I have to put it in a shirt with a breast pocket to ensure a decent connection to listen to audio books. I don't think the Bluetooth connection is very good Many Thanks
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-10

CX

Thanks for taking the time to leave a review of your Galaxy A17. We're glad that overall, you are pleased with the phone. However, we're sad to hear that you are having connection issues with your Bluetooth hearing aids. This could be due to the compatibility between the device and hearing aids, and an update may be required for them to resolve this. We would recommend contacting the manufacturers to find this out. In the meantime, here are some steps on our side from our US partners to try to resolve this issue: https://www.samsung.com/us/support/troubleshooting/TSG01209182 If these do not work, please get back in touch, so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

ColMc
4 (9,999)

2025-10-13

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
After my S20 died I needed a replacement and as I only have a Sim only deal, the cost of the A17 was ideal for my budget. The battery seems to last forever as I only tend to need to recharge every 2 or 3 days depending on what I've been doing on it. Was easy to navigate around and set up. Performance is pretty good and has a larger display that that of the S20. Only wished that there was a way to completely disable AI as it's not something I would use or want to use.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-13

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your A17. Galaxy AI can bring you hours of fun, and here is a guide to showcase what it can bring: https://www.samsung.com/uk/galaxy-ai/ You can disable certain features of Galaxy AI by heading to Settings > Galaxy AI > Select the feature you want to disable > Tap the toggle to disable this. If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Swfc in town
4 (9,999)

2026-05-26

Chesterfield

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
I have switched back to Samsung after many years i stopped using Samsung because I didn't not like the TouchWiz interface finding out the Now use one UI I find this Samsung a17 quite easy to use very easy to modify to my own needs one thing I would say that goes against this phone is it's battery and has to be charged quite often during the day the phone also overheats which is frustrating to say the least overall I would say I'd give this phone a solid 8 Out of 10
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-05-26

Samsung

Thank you for your awesome review of your new A17! Welcome back to the Samsung family, it is great to have you back on board, and you have chosen an awesome device! The huge 5,000 mAh battery will give you hours of fun on this phone, and here is a great guide to help you get the most out of it: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ ^LB at Samsung Support

Ian K
4 (9,999)

2025-10-13

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
overall this phone is good. One star short as the screenshot function is utterly dreadful!! either pressing power+vol down, or the wizardly hand-wave across the screen are both dreadful. I previously had a Motorola which took screenshot by pressing the toggle screen 3-line-hotkey and then there was a simple button at teh bottom which said SCREENSHOT - please copy that function, it's really simple and reliable and you don't look a twit (or worse) trying to do it.
Originally posted on Samsung UK
Response from Samsung:
2025-10-14

CX

We're so pleased to hear that you like your Galaxy A17 overall, Ian. It has so many features to enjoy, such as the vibrant, crystal clarity of the display, the large 5,000 mAh battery capacity, and the clearer videos and sharper photos provided by the brilliant camera system. We're sad to hear that you've been having some difficulties with taking screenshots, and we completely understand that moving to a new brand feels very different and can take some time to get used to. The following link contains a really handy guide for taking screenshots on your A17: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ We appreciate your feedback and have noted this, and we trust the above link will help. Many thanks for taking the time to review your new phone! ^EW at Samsung Support

Samsungfanbutnotthis
2 (9,999)

2026-06-13

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
2 (9,999)
A basic phone. The Voice Control in Camera Shooting Methods is absent, despite being available on overseas models. The calendar is Samsung's standard, but this model has a glitch: despite deselecting US and UK holiday calendars, it keeps resetting to include these. Also problems with inconsistent phone volume, and frequent signal dropout. I've had Samsung phones for years and been happy with them, but this model is not up to their usual standard.
Originally posted on Samsung Australia
Response from Samsung:
2026-06-14

Samsung AU

Thank you for taking the time to provide detailed feedback. We're sorry to hear that your experience with the Galaxy A17 5G has not met your expectations. We understand how frustrating it can be to encounter issues with calendar settings, call quality, signal stability, and feature availability. We'd like our support team to investigate these concerns further and assist with troubleshooting. Please contact us via: https://www.samsung.com/au/support/contact Your feedback is valuable and helps us continue improving our products and services.

Prosun
1 (9,999)

2025-09-03

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
Not up to the mark as expected. Slow and charge not lasting long. Samsung really degrades its quality and standard also by removing dedicated SD card slot and moving to hybrid slot. Cloud storage is not sufficient for researchers/students - who move their all research documents/clips/recordings (1TB) with their phone with dual SIMs (for different timezones). Please think and start again dedicated SD slot with Dual SIM, and improve quality.
Originally posted on Samsung Ireland
Pete65556664433
3 (9,999)

2025-10-15

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
A little disappointed, upgraded from an older Samsung model as handset getting slower and battery strarting to charge longer. Got new 5g version, disappointed in speed, no noticeable difference. Even more disappointed with battery performance, even while on charge, struggles to take charge if phone in use with android auto for example, seems better with a new lead purchased but no improvement on older Samsung handset.
Originally posted on Samsung UK
Response from Samsung:
2025-10-15

CX

Thank you for taking time to review your A17, Pete. Your loyalty means a great deal to us, and we'll continue to wow you for years to come! With the powerful Exynos 1330 processor and massive 5,000 mAh battery, we know you can get the ultimate performance! Check out this great guide to help optimise the performance of your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

JoBeth
3 (9,999)

2025-10-10

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
I have been somewhat disappointed by my new phone sadly. Been tempted to revert to my Motorolla. I am finding turning on takes a long time compared with previous phone and as for turning off well a nightmare I can't work it out and have to ask AI to do it. The constant use of arrow back to return to previous page is archaic. Why not a finer swipe so much quicker. Don't like the icons showing numbers indicating what waits in the app. Pointless especially on email where one leaves some unread to read at a later date. Why doesn't the phone order apps automatically in alphabet order? Still struggling after a month with so many issues. WiFi being the worst. The phone does not automatically revert to my home Internet access on returning I have to go to settings to do it every time. Hence at the start a big usage of my SIM data!!!! Not the best will get used to it I suppose.
Originally posted on Samsung UK
Response from Samsung:
2025-10-10

CX

Thanks for taking the time to leave a review of your Galaxy A17. We're sorry to hear you are not happy with some of the features of the phone and the performance. We will pass on your feedback about these. Could you make sure the phone is fully up to date by going to Settings > Software update > Download and install. To turn off the phone, you need to hold the volume down and power buttons simultaneously and then choose power off. With notifications, if you would not like a number to be shown, you can go to Settings > Notifications > Advanced settings > App icon badges > Change this to Dot. To order apps in alphabetical order, swipe up to get to your apps > 3 dots in search bar > Sort > Alphabetical order. To have your phone connect to your chosen Wi-Fi automatically, go to Settings > Connections > Wi-Fi > 3 dots > Advanced settings > Manage networks > Choose your network > Toggle on Auto reconnect. We hope this helps! If not, please get in touch, so we can assist you with this further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Victor Meldrew II
1 (9,999)

2026-03-10

Somerset

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
I hate it! I expect rave reviews will be received from younger people or those with businesses tor run or administer but those of us of great age and antiquity the majority of stuff on the infernal device is unwanted and clutters up the routes to what is wanted, e mail etc. a diary (not a calendar),. a simple alarm clock. I did not expect ladies underweare and electric bikes to be condidered important in my life.
Originally posted on Samsung UK
Response from Samsung:
2026-03-10

CX

We're sorry to see that you aren't enjoying your A17. We've worked hard to ensure that our devices are as intuitive as possible, to ensure that everyone can benefit from great tech, no matter their experience level. You may benefit from activating Easy Mode for a simplified view. You can do this in Settings > Display > Easy Mode. If you have any further queries we can support with that will help you enjoy your phone, we're here to help. You can find the contact details and operating hours of our Support Teams here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're sure that with our help, you will be able to enjoy a fantastic experience with it. ^SK at Samsung Support

77Sivart
4 (9,999)

2026-07-04

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
After having an S5, S8 and finally an S20FE, but now with limited funds, I picked up the A15 (5G). It may only have 256GB internal storage, but with an SD card slot and access to the Cloud, it shouldn't be an issue. The UI and features are excellent (as expected from Samsung) as are the overall size and weight. All in all, performance, battery, size - the A17 5G is an excellent, perfectly usable smart phone.
I recommended this product.
Originally posted on Samsung Australia
Response from Samsung:
2026-07-07

Samsung AU

Hi, thank you for sharing your experience! We're pleased to hear your Galaxy A17 5G has provided the features and value you were looking for. It's great to know the expandable storage and One UI experience have been a positive fit for your needs. We hope you continue enjoying your new phone.

Vibrant cool
4 (9,999)

2025-08-27

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
The designing of a mobile is great. But it doesn't have the galaxy ai features like awesomeintelligence. Also you could have used snapdragon processor instead of octa core because usage of this may lag mobile after a year but still mine is 8gb and 256gb, lets see . But the mobile is amazing because it's samsung as samsung has its own aura , only the users know it😎. Mobile feels like touching a soft cloth 😃
I recommended this product.
Originally posted on Samsung Ireland
Kouzman
1 (9,999)

2025-09-02

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
**Product Review – Samsung Galaxy A17** Despite running only one app, the Galaxy A17 frequently reloads both background and foreground apps, disrupting workflow and degrading user experience. This aggressive memory management or memory leak undermines multitasking and even affects active sessions. Samsung, please address this with a firmware patch or One UI update to improve app retention and usability.
Originally posted on Samsung UK
Response from Samsung:
2025-09-02

CX

We are disheartened to see you are having issues with your A17. Your feedback is greatly appreciated, and we will take this on board to help improve our products and services in the future. We'd recommend contacting our Support Teams for further assistance on this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Chez1
4 (9,999)

2026-03-18

East anglia

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
The phone unit itself is okay but unfortunately the battery does not kèep the charge well, i am a light user but still the battery discharges quite rapidly. Also the phone is not displaying the correct phone number of my SIM card, I am unable to change this regardless of my many attempts to rectify it, this is causing many problems for the reciever as they are shown an entirely different number,
Originally posted on Samsung UK
Response from Samsung:
2026-03-18

CX

We are pleased to hear that you are satisfied with the awesome Galaxy A17 overall, Chez. We also appreciate your feedback about the battery not lasting as long as expected. Please follow this link for a comprehensive step‑by‑step guide on how to extend battery life right away while keeping your device optimised: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ We also recommend reaching out to your network provider to ensure that your carrier settings are fully up-to-date and that your SIM card has been activated correctly, with your number successfully ported over. ^CL at Samsung Support

AKB23
5 (9,999)

2026-03-04

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I was recommended this phone by a friend of mine and cannot fault him.It was very easy to transfer all of the data across to it following easy to follow instructions. The display is of excellent quality as is the camera.So far the phone has performed in a first class manner and the battery has a more than decent lifespan.The device has 5g connection and I am more than happy with my purchase.
Originally posted on Samsung UK
Response from Samsung:
2026-03-06

Samsung

We are delighted to hear that you're very happy with the awesome Galaxy A17, especially as it was recommended by a friend! It’s great to know that backing up and transferring all your data from your previous device was quick and easy. We're also pleased to hear you're impressed with its excellent display quality, smooth performance and great cameras. As you mentioned, the Galaxy A17 supports 5G for fast, reliable connectivity when you're out and about, and its powerful 5000mAh battery keeps you going all day and beyond. This smartphone is built to be great in every way. ^CL at Samsung Support

Its a phone question mark
5 (9,999)

2025-09-21

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
This phone does exactly what I need of it without spending too much, I have a tablet for other things, so this is at the right level to complement that. It still provides good performance a decent battery life and nice display. The camera works well and has a number of useful functions. Connectivity in network wifi and Bluetooth is also good but please fix the navigation swipe gestures
Originally posted on Samsung UK
Response from Samsung:
2025-09-24

CX

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Mto25
5 (9,999)

2025-12-30

Guildford

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
My last phone was a Samsung Galaxy A14, so when purchasing the Samsung Galaxy A17 I knew it was from a reputable company? Plus it works in the same. format as my previous phone, But much better. The display screen is slightly bigger which as you get older is great for the eyes. I am very pleased with this phone and would would recommend not just this phone but Samsung as a company.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-12-31

CX

We're delighted to see how much you are enjoying your A17 5G after loving your A14! The whopping 6.7" display gives you the space you need to truly immerse yourself in your phone, acting as the gateway to the incredible software that you know and love. Thank you for such a glowing review! ^SK at Samsung Support

Pattchio
1 (9,999)

2026-03-30

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
This pbone is total crap cant delete apps it works one day and not the next cant really download things again could on sunday but not today on dmart homescreenwhich is murder a lit if sites cant provide a safe connection i eas going to get it picked up tommorow but i changed my mind big mistake peace of junk you think im paying for this not a hope direct debit will be cannceled
Originally posted on Samsung UK
Response from Samsung:
2026-03-31

Samsung

We are disheartened to see that you are not enjoying your A17 and having issues with it, Pattchio. Check out this guide which will help you delete apps that you do not want, but please note, not all apps can be deleted as those will be embedded onto the phone when you purchase the phone: https://www.samsung.com/uk/support/mobile-devices/how-to-remove-or-disable-embedded-apps/ We'd recommend reaching out to our Support Teams who will be on hand to get your issues resolved quickly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/ ^LB at Samsung Support

Kals
3 (9,999)

2025-08-30

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
I purchased this phone as an upgrade from my Samsung Galaxy A12 and it's pretty nice but what I didn't like is that they removed certain features. Specifically the screen recording feature in Game Booster. Apparently the features was removed with UI7 on specific models. It's a huge let down considering you don't get screen recording on the entry level A-series anyways.
Originally posted on Samsung Ireland
Bertie 123
5 (9,999)

2026-05-29

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Excellent quality Samsung A17 mobile phone in Blue, Very good phone indeed. About the best mobile phone i have purchased yet. The camera and video is totaly amazing. Its got all the apps i need and the picture quality and sound quality is exceptional. Amazing phone....Very happy indeed. Well worth the money and Great value for money...Very highly recomended
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-07-05

Samsung

We love hearing that we've given you that five-star feeling. Thanks for sharing your excellent feedback, and keep enjoying! ^EW at Samsung Support

Glitter dust
4 (9,999)

2025-12-29

Norwich

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
I love the fact that this Samsung Galaxy A17 5G is sightly of the same spec as my last phone. I am also happy with the newly updated features, which I am trying to get used to. The thing I have difficulty with is that I am unable always press on the intended key, due to the tip of the finger I use to type hiting the key beside the key I require to press.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-12-30

Samsung

Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Jack270
5 (9,999)

2025-09-10

Varna

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I think the phone is great (from online impression) but I read a review here that state the session managment reset apps and that kill the multitasking I would say that i was expiriance the same issue on Samsung A14 5G after I update to OneUI 7 so the problem is in the software and will be good to have patch and this issue to be resolved also for A14 5G.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-09-15

CX

Thank you for the five stars, Jack! It's fantastic to hear that you're impressed by the Galaxy A17 from the online impression. It is just as stunning in real life! And don't worry about software, as this smartphone is raring to go and comes with a promise of six years of major OS updates and security updates, offering a future-ready and super long-lasting software experience. It also supports a MicroSD up to 2TB, which would create more storage space and prevent disruption during heavy usage. In regard to your A14, this takes a MicroSD up to 1TB, which would really help as apps need space to function correctly. Turning off battery saving features will also prevent background apps from being forced to close. We'd also advise checking out the following link, as it contains heaps of helpful advice in regard to app management: https://www.samsung.com/us/support/answer/ANS10001359/ We hope this is helpful, and if you are looking to treat yourself to the A17 in the future, we know you wouldn't be disappointed! ^EW at Samsung Support

Ksmitty
1 (9,999)

2026-05-17

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
I had high hopes for this phone but I was disappointed. I bought a Chinese off brand phone for the same price point and I ended up swapping it out for this one. Little did I know this phone would be so much worse. I don't think I've ever seen system ui not responding more in my entire life. This is a disgrace when it comes the the A series for Samsung.
Originally posted on Samsung Australia
Response from Samsung:
2026-05-19

Samsung AU

Hi there, thank you for your honest feedback. We’re sorry to hear the Galaxy A17 5G has not delivered the experience you expected, particularly regarding system performance and responsiveness. We understand how disappointing this must be. If you would like troubleshooting assistance or support, please contact our team here: https://www.samsung.com/au/support/contact

Grahams A175G
4 (9,999)

2025-12-02

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
Excellent value A17 5G, i easily get 2 days battery life with good connectivity and call quality. The cameras give me quality pics which satisfy me, the large screen is pleasing to my eye with sharp easy to read numbers and lettering. Snappy performance makes this phone an excellent value for the money with 6 years of software and security updates.
I recommended this product.
Originally posted on Samsung Australia
Ricky C
5 (9,999)

2026-04-19

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I have had quite a few Samsung phones and wouldn't think about changing. So straightforward and easy to navigate especially when transferring data from old phone to new. It's a style of moblie phone I am comfortable with and they are allways helpful when needed. My new A17 is perfect for me and bought with a discount code having already owning one.
Originally posted on Samsung UK
Response from Samsung:
2026-04-19

Samsung

Ricky, firstly, thank you so much for your continued loyalty to us across your many devices, including your Galaxy A17! It’s truly lovely to know that you found the navigation and data transfer process super easy, and that you received helpful support during your purchase. We’re also delighted to hear that you benefited from an exceptional discount code — that’s always great to see! Thank you for choosing us time and time again, and we hope you continue to enjoy your purchases with Samsung. ^HB at Samsung Support

Molene
5 (9,999)

2026-01-11

Essex

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I love my new Samsung A17. Lots of new features and many old ones upgraded. The camera is much improved and it holds battery power very well, despite the fact that I use it a great deal. My only disappointment- on the A12 I could for voice to text on emails, messages, WhatsApp etc. If that facility exists on the A17 I have not yet discovered it.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-01-12

CX

Thank you for this five‑star review of your awesome Galaxy A17, Molene, and for these beautiful pictures taken with it! We're thrilled to hear that you love all the impressive features and enhancements this device offers, including its advanced Triple Camera system with upgraded OIS stabilisation. It’s also great to know that you’re impressed by its long‑lasting and powerful 5000mAh battery. We can confirm that the Voice Input feature is still available on this model. You can activate it by heading to: Settings > General management > Samsung Keyboard settings > Voice input > Then open any app with a text field and tap the microphone icon on the keyboard to start dictating. We hope the guidance above helps you enjoy an even more amazing experience with this product. ^CL at Samsung Support

Pjvixen
1 (9,999)

2025-12-14

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
It is a nightmare. Will not uninstall unwanted apps. and keeps pinging all the time as one Recovery app is always asking to continue and never completing it's function. That and other apps will not uninstall. I have had to turn the sound off for peace. It has made the phone unusable for it's main purpose of receiving messages and phone calls.
Originally posted on Samsung Australia
Kath07
5 (9,999)

2026-07-22

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
My new Samsung has great features, long life battery, and really good camera images. The connvectivity and performance are really good, Love the bright display which is clear and easy to see. I am really pleased with my choice.
Originally posted on Samsung UK
Response from Samsung:
2026-07-23

Samsung

We're delighted to see how much you are enjoying your A17 5G, Kath! It's packed full of awesome features that make your daily tasks a breeze, and the 5000 mAh battery supports you all day long with life to spare. The 50 MP main camera lens allows you to capture high quality photos, which are displayed beautifully on the crystal clear Super AMOLED screen. Connectivity is flawless, and the Octa-Core processor ensures that you receive smooth and speedy operation. There's so much to love about this incredible phone! ^SK at Samsung Support

Mamamia
5 (9,999)

2026-06-06

South Yorkshire

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
My phone ... the previous version ..was stolen. It was in my handbag. Communication to block the phone was very good and prompt, and very helpful for ordering this one. What is the greatest relief is that all my pictures and data were saved. I was glad to see the on line apps that I use regularly. A very nice phone. Thank you for your help.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-06-11

Samsung

Excellent to see that you had a five-star experience with the A17, and we're sorry to learn about your previous device being stolen! We trust that your new phone will serve you well for years to come! Thank you for sharing your rating! ^PM at Samsung Support

Ch84ad
4 (9,999)

2026-06-16

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
Bought about a month ago, Its great for what it is being a reasonably cheap 5g phone, can be a little slow if your into needing fast gaming or internet scrolling but for the average person who wants a phone that can everything, has a excellent camera, looks good and is a fair price, then I highly recommend it, im more then happy with mine.
I recommended this product.
Originally posted on Samsung Australia
Response from Samsung:
2026-06-17

Samsung AU

Hi, thank you for your detailed review. We're pleased to hear that your Galaxy A17 5G is delivering great value and meeting your expectations. We appreciate you highlighting its camera, design, and affordability, and we're glad it's been a great fit for your everyday needs. Thank you for recommending it to others.

Anonymous
5 (9,999)

2026-04-29

Mansfield uk

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Everythinv the battery and overall performance and speed and apps and how the graphics and oled screen is and how its a 4gb.s phone but it can get samsung plus biult into the ram to boist up to nearly 9gb.s of ram its amazing and the cpu is inpressive too 8 cores at 2.2gz.s on 6 cores and 2.0gh.s 2 two cores and 2 cores on its gpu 1600mhz
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-04-30

Samsung

We’re thrilled to see that you’ve given the Galaxy A17 five full stars! We’re glad that you’re impressed with the battery, performance, and overall speed of this device, and that features like RAM Plus and the display are making a noticeable difference, along with how smoothly apps are running. It’s fantastic to know that the phone is delivering such a strong experience for you, and we hope you continue enjoying its powerful hardware and smart software for years to come. ^CL at Samsung Support

sem68
3 (9,999)

2025-10-10

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
Bought phone to replace a 3yr phone as the battery life was getting low. New Samsung A17 seems made to a good level of quality. I find it easy to use for my needs as a phone/payment device/camera/music player. The only disappointment is the battery life. It's not much better than my old phone despite changing battery settings.
Originally posted on Samsung UK
Response from Samsung:
2025-10-10

CX

Thanks for taking the time to leave a review of your Galaxy A17. We're glad to hear that you are happy with the quality and ease of use of the phone! However, sad to hear the battery is not meeting your expectations. Here is a guide on how to optimise the battery of your phone to make it last as long as possible: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If this does not work, please get in touch, so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Squatchy
4 (9,999)

2025-10-08

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
Nice and comfortable phone to hold in your hand. Love the big screen on the phone for when I'm watching Liverpool Fc. Performance is good. But I do miss my s22. Battery life so far is good, but its only a month being used. Nice and clear display. Camera takes a decent picture. So, all in all no complaints. A big thumbs up 👍
Originally posted on Samsung UK
Response from Samsung:
2025-10-09

CX

Many thanks for your review, Squatchy! We're so pleased to hear that you're enjoying your Galaxy A17. The large 6.7-inch Full HD+ display is fantastic for watching the football, with vibrant, smooth and clear visuals. Performance is on point thanks to the enhanced processor and the massive 5,000mAh battery. Meanwhile, the Camera with Optical Image Stabilisation has every precious memory covered! We hear you're missing your S22, but we're so glad to know that your A17 is giving you that five star feeling and is serving all of your needs. ^EW at Samsung Support

Sammy dee
5 (9,999)

2026-03-02

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I love my Samsung new phone. to honest with you I have always love the Samsung phone's. Ever since I changed for the Nokia phone what I was on in the 90's and not only that Samantha and Samsung are the perfect names for each their ha ha do you get it. To be honest great photos, great features and quick 👌 love ya Sam.❤️Xx
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-03-02

CX

Huge congratulations to you on your new A17, Sammy. We're so happy to hear that you love it and that you've been enjoying our phones for so many years. You're right, we're the perfect match! Thank you for sharing your lovely review - you've made our day. ❤️ ^EW at Samsung Support

Pefki
1 (9,999)

2026-07-13

Essex

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
Very disappointed so far. Had the A16 which was fine. Really struggling to get this one working properly. Still can’t get messages between the sleep time, which is pre-set. I keep going in to cancel it, but it doesn’t make any difference. Also can’t download a ringtone or message tone, other then the useless preset ones.
Originally posted on Samsung UK
Response from Samsung:
2026-07-17

Samsung

We are disheartened to see that you are having issues with your A17, Pefki. We want all of our customers feeling satisfied with their device, and we'll do everything we can to get this working to perfection. Therefore, please reach out to our Support Teams who will be ready to assist. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Wathy
4 (9,999)

2025-10-22

Derbyshire

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
I absolutely love my new samsung A17. It is an upgrade from a xioami that iv had for 3 years. However, since I put in a SD card, the videos and photos I take with the camera do not save, which is very disappointing. The SD card is not a cheap one so 8m not sure what's wrong. 4* for the phone though 😃
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-24

Samsung

Thanks for taking the time to leave a great review of your Galaxy A17. We're glad to hear you have upgraded to us and are enjoying the phone. However, we're sad to hear you are having issues with your SD card. Here is a guide on how to set up your SD card and how to have files automatically save to the SD: https://www.samsung.com/uk/support/mobile-devices/using-an-sd-card If this does not work, please get in touch so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Mfd29
4 (9,999)

2025-10-14

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
The phone is great but I found the whole Samsung ecosphere competing with Google was a bit of a pain. I ended up with duplicate apps like Calendar and Wallet which confused me for a while. I ended up saving stuff in the Samsung Wallet and couldn't work out why I couldn't see them in my Google Wallet which I normally use. The lack of a second SIM slot is also a bit of an inconvenience. Yes, technically it has a second slot but at the expense of the SD card so you can only use a second SIM or an SD card. Personally I would have preferred a straight Android phone without the Samsung bloat and if I had known about the SIM issue I wouldn't have bought it. Performance is good, as is the camera. There is an annoying display lag when transitioning between apps but I think this can be removed in Developer mode (not tried yet). Operating feedback like vibrate and key clicks seem to require quite a bit of configuration but I guess I have yet to discover these within just the month I have had it.
Originally posted on Samsung UK
Response from Samsung:
2025-10-14

CX

Thanks for taking the time to review your Galaxy A17. We're sorry to hear that you thought you ended up with duplicate apps after linking to Google - this isn't what we'd expect to happen, as the process is designed to be easy and trouble free. However, you will have a Samsung Calendar app and a Google Calendar app, along with a Samsung Wallet app and a Google Wallet app. The apps aren't the same, so they're not duplicates as such, but we definitely can see how this could be confusing. You can remove the apps you don't wish to use from your Home screen by pressing and holding them and then selecting Remove. You can also disable or uninstall them from your phone by going to Settings > Apps > Select the app from the list > Disable or Uninstall. This should really go a long way to helping you not accidentally using the wrong one. It's sad to hear that you were hoping for the capability to use 2 SIM cards along with an SD card, and we really appreciate, welcome and value your feedback on this, as it helps us to understand what you'd like to see going forward. It's brilliant to hear that you're happy with the excellent performance and the enhanced camera system which will capture those precious memories in perfect clarity. In regard to experiencing any issues with lag whilst transitioning through displays, we have the perfect troubleshooting link for you right here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ We're really excited for you to explore your phone more over time, and we know you won't be disappointed, as you have a really fantastic and reliable handset! We hope the above information is useful in helping you along the way. ^EW at Samsung Support

Mikee96
1 (9,999)

2026-04-26

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
Aunque a<nuncia que soporta eSIM, en realidad el software no muestra la opcion para instalar una eSIM. El servicio técnico de atencion al cliente es excepcional, pero no han conseguido solucionar algo que en principio, deberían controlar. Y aquí sigo, con el móvil apagado porque no lo puedo usar
Originally posted on Samsung Spain
Response from Samsung:
2026-05-04

Samsung.com

Hola, Muchas gracias por compartir tu experiencia. Tus comentarios los tenemos muy en cuenta y nos ayudan a seguir mejorando. Si necesitas ayuda, puedes escribir a nuestro equipo de soporte técnico a través de chat o WhatsApp en el siguiente enlace: https://www.samsung.com/es/support/contact/#contactinfo

Nik02
1 (9,999)

2025-11-04

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
I bought this mobile a month ago The worst Samsung experience I’ve ever had. The A17 5g is incredibly slow in responsiveness, freezes frequently, and requires a restart every couple of days. Overall performance is frustrating and unreliable. I strongly recommend discontinue the Samsung A17 5g.
Originally posted on Samsung Australia
Dawnydo
1 (9,999)

2026-04-10

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
Im having the same problem with my new a17 as I had with my old Samsung a15 it keeps jumping about from thing to thing and my email screen keeps coming up black when I want to go into my emails with a tiny white arrow in top left corner I have to kerp restarting it I am going back to 3 shop?
Originally posted on Samsung UK
Response from Samsung:
2026-04-12

Samsung

We're sorry to hear that you're having an issue with your A17 due to the display jumping and your email app having a black screen, Dawn. We'd love to help. We'd initially recommend performing a soft reset as this can clear any bugs, and you can do this by holding down the Volume Down and Side keys simultaneously for about 10 seconds, or until the phone reboots. Check for available software updates at Settings > Software update > Download and install. As the same issues occurred with your old phone, it's very possible that it's a third-party app that's causing the problems to occur. If the issues continue after performing the soft reset and updating your software, please reach out to our friendly Support Teams, as we can diagnose and pinpoint the issue and help you to troubleshoot or remove any apps that may be causing this to happen. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful. ^EW at Samsung Support

Hayl88
2 (9,999)

2026-01-28

Cardiff

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
2 (9,999)
It has a large screen, the camera good and i like the style. However this has to be the slowest phone I've ever owned. It takes almost 2 hours charge, it stutters whilst using apps and the battery doesn't last very long despite not being constantly on it. I'm really disappointed overall.
Originally posted on Samsung UK
Response from Samsung:
2026-01-29

Samsung

Thanks for taking the time to leave a review of your Galaxy A17 5G. We're sorry to hear that your phone is not functioning as you would like. Here are some steps to take for the issue with the charging of the device: https://www.samsung.com/uk/support/mobile-devices/my-device-is-charging-slowly-not-switching-on-or-keeps-restarting For the performance issues here are some steps to take: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up If these steps do not work, please get in touch so that we can assist further. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

MichaelSherry
4 (9,999)

2026-04-28

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
Had issues transferring data even using the official Samsung " switch " website . Photos in Google1 tranfered fine but Photos in the phones galley didnt transfer. GOOGLE time line didnt tranfer , dispite saying it had and whattapp via Android Autro wont work ! Other than that its fine
Originally posted on Samsung UK
Response from Samsung:
2026-04-28

Samsung

While it's great to see that you are enjoying your A17 5G overall, Michael, it's a shame that you are facing issues. Regarding SmartSwitch, we would always recommend thoroughly checking your data transfer and giving it another try if data hasn't successfully migrated. Please note that it can take some time for large amounts of data to transfer. As for WhatsApp not working via Android Auto, it does sound like this is an app specific issue, rather than one with your phone. Please reach out to WhatsApp support for further guidance. Our Support Teams are always here to help, so if you do need any advice from our side, please don't hesitate to reach out. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to ensure that you can have a five-star experience. ^SK at Samsung Support

Lulu142
4 (9,999)

2026-01-30

Coventry

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
As my first Samsung mobile it has taken a little while to get use to. Finally able to have apps in alphabetical order. Disappointed there is no option for spell check without using predictive text, despite what goole told me. You can not have spell check without using predictive text
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-01-31

CX

Thank you for sharing your experience with your new Galaxy A17, Lulu. We’re delighted to hear you’re getting used to your first Samsung mobile, and it’s great that you’ve already found a layout that works for you with your apps in alphabetical order. On Galaxy devices, the spell check feature is linked to Predictive Text. However, you can still customise your keyboard settings to make typing more comfortable for you. Many customers prefer adjusting auto‑replace, auto‑correct, or text suggestions to strike the right balance. To help you navigate your Galaxy like a pro, including keyboard settings and lots of other useful tips, you can find a detailed guide here: https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ If you ever need further support or have more questions as you get settled in, we’re always here to help. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Babsgrim
5 (9,999)

2025-09-25

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I've always preferred Samsung phones, so this had to be my follow up choice. It's easy, did have a few hair raising moments trying to change font colour and size. Yes I am not a technology expert, but with the help of Google, I have managed now a smooth running new samsung phone.
Originally posted on Samsung UK
Response from Samsung:
2025-09-29

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Nooooo
3 (9,999)

2025-09-28

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
I think i prefer the old one!! Messages were easier, it keeps on asking about setting one up as a,default. I don't want the choice.. For some reason it seems to be easier to press a coma rather than a space. Adverts seem to be there more too and more difficult to get rid of.
Originally posted on Samsung UK
Response from Samsung:
2025-09-28

CX

We're sorry to see that you aren't enjoying the upgrade to the A17 5G so far. Setting up an app as the default means that all of your messages will be in one place, and you will automatically get notifications from just one app for all of your texts. Feel free to try out both before you make a decision, and remember that you can always change your mind. If you would like to adjust the size of your keyboard, you can do this in Settings > General management Samsung keyboard settings > Size and transparency. This may make it easier for you to select the Space key. As for the adverts, we'd like to know some further information to provide our support. Please reach out to our Support Teams using the contact details on the following link, during the listed operating times: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to ensure that it works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support

Sad Buyer
1 (9,999)

2026-03-18

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
The phone fails when trying to take photos, handle emails, connect to Android Auto, make and receive calls via Android Auto or anything else that uses CPU or Memory. The Product description claims great features, but the phone itself fails to deliver them in my opinion.
Originally posted on Samsung Australia
Response from Samsung:
2026-04-07

Samsung AU

We’re sorry to hear about the performance issues across multiple functions, as that’s not the experience we want you to have. We understand how frustrating this must be. Please reach out to our support team so they can investigate and assist you with resolving these problems: https://www.samsung.com/au/support/contact

tina27
5 (9,999)

2026-07-20

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I love this phone. It's easy to use, the battery seems to last for ages. The camera is great. The display is brilliant. The phone connects quickly. Overall it has great performance. Really great phone. So far I'm very happy with it. Xxx
Originally posted on Samsung UK
Response from Samsung:
2026-07-21

Samsung

Brilliant to see how much you are enjoying your A17 5G, Tina! The intuitive software makes it a breeze to use, while the 5000 mAh battery keeps you going all day long. The 50 MP main camera lens allows you to capture high quality photos, and you can easily see even the smallest of details on the Super AMOLED display. The Octa-Core processor keeps this device running at great speeds, and connectivity is flawless. This model will be wowing you for years to come! ^SK at Samsung Support

Pebbledash
5 (9,999)

2026-01-24

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I had kept my A13 for many years, but was happy to upgrade this time. I am really happy with the A17 and can see the difference already compared to the A13! I didn't need the top of the range phones as I am not constantly looking at it! Nor do I social media!
Originally posted on Samsung UK
Response from Samsung:
2026-01-25

CX

Huge congratulations to you on your upgrade to the awesome Galaxy A17! This is a superb choice for an upgrade, with many features to enjoy, from the crystal clear display to the huge battery life and seamless connectivity. Thank you for sharing your review, and keep enjoying! ^EW at Samsung Support

Line
5 (9,999)

2026-02-24

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Bought this phone a few months ago and all I can say, its amazing. The battery life is great (I use it alot). It gets me atleast 2 days, the ram is great barely lags and if it does i just optimise it in settings. The display is a steal for this quality, like amoled and 1440p? Like thats the best phone display I've ever had. The cameras are amazing for the general use of just like taking photos of animals and sometimes people, and dont get me started on the pro mode, delve gotten amazing photos. The durability is really good, ivI've dropped the phone more times then I'd like, and the screen only has tiny scratches that are visible in direct like at a certain angle. Mind im coming from a phone that was pretty bad with 2gb of ram and like no storage, okay cameras and such. Also I just dont know what's going on with the people writing 1-2 star reviews because those reviews are not realistic is the slightest. Anyway if you read all this hooe you have a good day and consider buying this phone, worth the money for a mid range phone.
I recommended this product.
Originally posted on Samsung Australia
CP25
3 (9,999)

2025-10-20

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
This was an upgrade from an Alcatel model and I expected more from the product. It seems to lose charge more than my previous phone and then takes longer to charge. Although I am not using a Samsung Galaxy Charger. My Alcatel came with one and was cheaper!!
Originally posted on Samsung UK
Response from Samsung:
2025-10-21

Samsung

Thank you for taking time to review your A17. Welcome to the Samsung family, and we'll never disappoint you! Thanks to the 5,000 mAh battery and fast charging, you'll be back to 100% in no time which will last hours! Here is a great guide to help you get the most out of your battery: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ ^LB at Samsung Support

Hummmm
3 (9,999)

2025-10-19

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
Not great, touch pad not good as you often have to touch the arrow on a screen a few times to go back a page. Hate how if listening to audio, when you come out of the app there is still a bubble of the app on screen. I have tried everything to remove it
Originally posted on Samsung UK
Response from Samsung:
2025-10-22

Samsung

Thank you for taking the time to review your Galaxy A17. We're sad to learn that you're having a slight issue with the touchscreen, but we would love to help and to get that resolved for you. The first thing we'd recommend is to ensure your software is up to date. You can check this at Settings > Software update > Tap Download and install. The following link contains more helpful troubleshooting for this: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-galaxy-phones-touch-screen-doesnt-work-properly/ The bubble you describe is likely a Screen Overlay, and it's designed to enable quick access while using other apps. To disable this, go to Settings > Apps > Tap the 3 dots > Special access > Appear on top > Locate the app(s) that use an overlay > Tap the switch next to them to disable the overlay permission. We hope this information is helpful to you. ^EW at Samsung Support

Bbsha
1 (9,999)

2026-02-03

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
The battery backup on the Samsung A17 5G is terrible. It drains way too fast even with normal use, and I have to charge it multiple times a day. For a phone at this price, this is unacceptable. Samsung seriously dropped the ball on battery performance.
Originally posted on Samsung UK
Response from Samsung:
2026-02-04

CX

We're sorry to learn that you're experiencing an issue with the battery life on your Galaxy A17. This isn't what we'd expect to hear, as you have a massive 5,000 mAh battery, which should be reliable and long-lasting. We'd love to assist and get your phone working as it should. We recommend performing a soft reset, as this will refresh the system and resolve any glitches. You can perform a soft reset by pressing and holding the Side key and the Volume down key at the same time. Keep holding for about 10 seconds, and ignore the power menu that may appear on your display. Your phone will reboot. Check for available software updates at Settings > Software update > Tap Download and install. The following link contains more helpful steps: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ If the issue persists, please don't hesitate to reach out to our friendly Support Teams, who are on hand and ready to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we look forward to hearing from you should you need us. ^EW at Samsung Support

aneta52
5 (9,999)

2025-10-25

Salisbury, Wiltshire

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Love it although taking time to get used to how often to charge battery. The camera is excellent and the automatic adjustments really good. I love the display and the larger screen makes viewing texts easier. Good coverage and enjoying the news items.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-29

Samsung

It's brilliant to hear that you're enjoying your gorgeous Galaxy A17, Aneta! The awesome Camera will save every precious memory in perfect clarity, whilst the large, Super AMOLED display provides rich, vibrant colours, an excellent refresh rate, and perfect visibility. Connectivity is reliable, and news items ensure you're always in the loop. Many thanks for taking the time to share your five star review! ^EW at Samsung Support

Naffdave
3 (9,999)

2026-06-21

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
Compared to my old Samsung A14 the screen is not good the white is very yellowish. I've tried everything thing to get it ok but still looks rubbish compared to my old phone. This must be a fault with them as there loads of comments online about it.
Originally posted on Samsung UK
Response from Samsung:
2026-06-23

Samsung

We are disheartened to see you are not getting the best viewing experience on your A17. With the striking 6.7" Super AMOLED display we know you can get the best viewing experience, and here is a great guide to help you achieve this: https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-screen-mode-or-adjust-the-display-colour-to-your-preference/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

TallJohn
5 (9,999)

2025-09-26

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
The A17 Galaxy works as expected. The screen refresh is a little slower than I would like. The camera is better than I thought it would be. Finger print security a problem when my hands are wet. But overall a great improvement over my last phone.
Originally posted on Samsung UK
Response from Samsung:
2025-09-30

CX

Thanks for the great review and sharing your feedback with us, John! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support

gazza48
5 (9,999)

2026-04-02

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
A brilliant upgrade from my samsung A5 2017 model, i have found the transition easier than i anticipated, 1or 2.minor changes in the format but getting used to them as i am very tech minded. If it lasts as long as my old A5 i will be well pleased.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-04-12

Samsung

We’re delighted to see how much you are enjoying your A17 after staying with us for so long, Gazza. We love having your support as we explore all that the Galaxy has to offer! ^SK at Samsung Support

Nickkkkkk
5 (9,999)

2026-03-15

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I bought this phone 3 weeks ago. The camera quality is really good and the battery is too. It never freezes or over heats. It's generally the best phone I have ever bought. I recommend you buy one for yourself or a friend. It was really cheap too
I recommended this product.
Originally posted on Samsung Australia
Binny1
5 (9,999)

2025-10-14

Lancashire

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Well it wonderful, second to none . My new phone only takes a hour to fully recharge from less than 10% battery charge.every action seems quicker and sharper somehow . I really recommend a Samsung phone so easy to use even for a dinosaur like me.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2025-10-14

CX

We're delighted to hear that you're happy with your gorgeous Galaxy A17! Super sleek and stylish, and with a reliable performance too! Your massive 5,000mAh battery supports Super Fast Charging and has got you covered for any task, any time, whilst your enhanced and highly efficient processor ensures every action is as smooth and seamless as can be. Many thanks for recommending with your kind words and five-star review - you've really made our day! ^EW at Samsung Support

Kidsstehop
5 (9,999)

2026-05-25

Whitehaven

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I was a long term Motorola user, I would guess the last 10 years. The Motorola N30 that I had was starting to show its age, however, at 72vyear old, I wasnt looking forward to switchibg to a new device and struggling to comfortably understand a new type of set up. But my wife made the decision for me and I have no regrets. The Galaxt A17 feels familiar, no great shock when using and navigating around it. Clearly far faster than the motorola (perhaps the age of it was a cobtributing factor), but not taking anything away from Samsung, this phone is a dream. Perfect size without being clumsy, easily understandable menu system. Comfortable in the hand (a bit like the wife), seems reliable, ckear, practicable and supplies all the info I need, (again, just like the wife). Lol. Look, Im no Tech Wizard but I do like value for money and quality. Setup was straightfoward, even for this old codger, The Samsung Galaxy A17 ,though full of the latest tech and wizadry, is practical, understandable and comes with more than enough tech and apps for anyone.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-05-26

Samsung

We're delighted to see how much you are enjoying your A17 5G after a seamless set-up process! It can certainly be daunting when introducing new tech into our lives, so we have worked hard to ensure that this device is as intuitive as possible, allowing you to settle in quickly. The Octa-Core processor gives you smooth and speedy operation, which is perfectly complimented by the sleek casing. With the 6.7" screen, this model can remain a convenient size to hold, while giving you a great amount of space to immerse yourself in your phone. This device opens up a world of possibility, allowing you to find all the information you need, and endless apps for anything you may require. We're certain that this reliable model will be impressing you for years to come. Your wife has great taste in phones, and we're thrilled to welcome you to the Galaxy! ^SK at Samsung Support

Anonymous
5 (9,999)

2026-03-13

Hastings, East Sussex

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I was impressed by this phone's speed and longer lasting battery, the display was a lot more vivid, albeit a bit slow at times, the connectivity was immaculate since I've never experienced a 5G phone before, but I haven't used the cameras yet.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-04-07

Samsung

Thanks for the great rating and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Yannix
4 (9,999)

2026-05-12

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
Nice phone but such a shame that you've removed the message app and forced Google messages on us. The Google app is appalling. Also missing is a headphone jack. Not necessary you'd think, but if you plug your phone into an amplifier it is 😬
Originally posted on Samsung UK
Response from Samsung:
2026-05-29

Samsung

Thank you for taking time to review your A17, Yanni! It is great to see you are liking your new phone, however, we are disheartened to see this experience was let down by the Messages app. The Samsung Messages app is being discontinued, however, this is only relevant in the US. For further updates on the availability of this app head to our News page here: https://news.samsung.com/uk/ We'd recommend checking to see if you have the app disabled by heading to Settings > Apps > Select the app. If it is disabled, please tap Enable and you will be able to use this again. In regard to the headphone jack, to help us improve the design and functionality of our phones, and the forever growing demand for wireless headphones, this was removed. You can purchase USB Type-C headphones that can be plugged into the charging port here: https://www.samsung.com/uk/mobile-accessories/samsung-type-c-earphones-black-eo-ic100bbegeu/ ^LB at Samsung Support

anynonomous user 2
5 (9,999)

2025-12-03

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I brought this phone about a month ago, and the phone is really good the performance is really good, The phone is nice and light. The battery life is also really good as well as camera quality is also quiet good and display is really great
I recommended this product.
Originally posted on Samsung Australia
BRIDGE8
5 (9,999)

2026-01-27

Durham

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
I love my new Galaxy A17 phone.It was easy to follow the instructions to set it up which was a bonus for a 75 year old who is not confident with modern technology. It has excellent battery life and the camera takes really good photos.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-01-27

CX

We're delighted to see how much you are loving your A17! We believe that everyone should be able to enjoy incredible tech, no matter their experience level, so we've made sure that this phone is as intuitive as possible to set up and use. The 5000 mAh battery keeps you going all day, ensuring that you can always get the perfect shot with the 50 MP main camera lens. This model really has it all! ^SK at Samsung Support

Rat54
4 (9,999)

2026-03-05

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
Very happy with the A17. Battery is good and the operating speed is fine for me and my needs. The camera is much better than my old A13 and can do much more. Overall I am impressed with this entry level phone and would recommend it.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-03-08

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your A17 5G. ^SK at Samsung Support

SueA123
1 (9,999)

2025-11-04

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
Sad to say I can't seem to get Google Pay to work on this phone. When I tried Samsung Wallet it said this phone is compatible with Samsung pay?? I bought this to replace a broken A22 so would have expected this function to work.
Originally posted on Samsung UK
Response from Samsung:
2025-11-25

Samsung

We are disheartened to see you are having issues with Google Pay, Sue. Take a look at this useful link to help you get this working again: https://support.google.com/wallet/answer/12200245?hl=en-GB Samsung Wallet is compatible with your A17, and you'll be able to shop away using this! We have this great guide that guides you on how to set this up: https://www.samsung.com/uk/support/apps-services/how-to-set-up-samsung-pay/ If you are still having issues, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Jeantyorkshire
5 (9,999)

2026-03-30

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
Only had my phone for a few days but so far very happy with it. My previous phones were Samsung so very easy to switch everything over. Slightly bigger than my last one but fits comfortably in my handbag. So far no complaints.
Originally posted on Samsung UK
Response from Samsung:
2026-04-11

Samsung

Congratulations on your new Galaxy A17! What a great decision you made. ^CL at Samsung Support

Honeyxx40
3 (9,999)

2025-09-19

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
Desperate for new phone as A14 packed up, so went to grab this one as appeared to be new version of A14 Annoyed that this phone has no headphone jack. NOT everyone can wear earbuds, Now costing me more to get new headphones
Originally posted on Samsung UK
Response from Samsung:
2025-09-19

CX

We are disappointed to see you are not fully enjoying your A17. Due to the decreased demand of wireless earphones, to help us achieve more with the design of your phone, the earphone jack was removed. You can purchase USB Type C earphones which can be plugged directly into your charging port. You can find them here: https://www.samsung.com/uk/mobile-accessories/samsung-type-c-earphones-black-eo-ic100bbegeu/ ^LB at Samsung Support

Livia
5 (9,999)

2026-01-02

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
The phone is very impressive, and I can easily navigate around the phone . The battery keeps it's charge very well , the display is clear to understand. The camera is very good , the performance of the phone is excellent.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-01-02

CX

Thank you for your awesome five-star review of your A17, Livia! From the striking 6.7” Super AMOLED display, stellar 5,000 mAh battery and 50MP rear camera, you'll love this phone for years to come! Along with the powerful Exynos 1330 processor, the performance you'll get will impress you and everyone you meet! ^LB at Samsung Support

Georgebent
1 (9,999)

2026-03-08

Manchester

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
It wont allow me to delete anu emails despite doing everything suggested conectivity not bad not used camera battery ok poor performence keyboard display is too small & now it wont let me submit this review display not bad
Originally posted on Samsung UK
Response from Samsung:
2026-03-10

CX

While it's great to see that you are enjoying the connectivity, battery life, and display quality of your A17 5G, George, it's a shame that you are facing issues using it. If you are unable to delete emails through your Email app after following all suggestions, we would recommend logging into your account on your email provider's website to see if the issue continues here. If so, it would suggest that the issue lies with your email provider, and we would recommend getting in touch with them for further support. With a 6.7" display, we believe that this phone gives you a vast amount of room to immerse yourself in your phone while still being convenient to carry. We would recommend thoroughly checking the specifications of your chosen model before purchasing, to ensure that it is right for you. Though the size of the keyboard is limited to that of the display, you can adjust it to your preference in Settings > General management > Samsung keyboard settings > Size and transparency. The 50 MP main camera lens on this phone is truly remarkable, and we're sure that with further use, it will blow you away. As for the performance, with the powerful Octa-Core processor running this phone, we wouldn't expect you to have any issues. We just need some further information about what performance issues you are experiencing to provide the most relevant advice, so please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a fantastic phone, and we're here to ensure that it works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support

Day16
3 (9,999)

2026-04-10

Durham

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
Only used a week so still not sure. Initial use suggests phone will be fine bar an issues when phone is locked it does not light up to show notifications, even though setting are all set to. Have used a third party app
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-04-10

Samsung

We are sorry to see that you are having issues with notifications when your phone is locked on your A17. Check out this link which may help you resolve this issue: https://eu.community.samsung.com/t5/galaxy-s24-series/notifications-not-waking-up-phone/td-p/10954462 If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Gooner065
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2026-03-19

Leatherhead Surrey

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
It is a great phone, easy to use and plenty of features. Long battery life and a short recharge. Performance is easy fti get around, nice ans clear display and easy to connect and great camera which is nice and large.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-05-06

Samsung

We’re overjoyed to hear that you’re so happy with your Galaxy A17, Gooner! From its strong performance and smooth interface to its long-lasting battery, vibrant display, and capable cameras, it’s great to know the device is delivering for you in every way. ^CL at Samsung Support

EamonG
3 (9,999)

2026-01-24

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
Because it is such a massive upgrade on my really old Laptop BUT BUT I use Word and Word Excel a lot for spread sheets etc. So I would like some simple guidance just to get started. This is not your fault, just mine.
Originally posted on Samsung UK
Response from Samsung:
2026-01-24

Samsung

Thanks for taking the time to leave us a review. We're sorry to hear you are having difficulty using your A17. We ask that you contact us so that we can assist you with some guidance on using the device. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support

Oh no 1
2 (9,999)

2025-12-25

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
2 (9,999)
Im gonna have to take back to shop, its performance is a consern ,constantly taking me to advertising like temu when im trying to open emails, its also a worry that a new phones battery can run down so soon,
Originally posted on Samsung UK
Response from Samsung:
2025-12-26

CX

Many thanks for taking the time to share your review of the Galaxy A17. We're sad to hear that you're experiencing some issues with ads and your battery, but we'd love to help. Adverts generally come from third-party apps, so you will need to disable these permissions. The following link contains lots of helpful instructions for this: https://www.samsung.com/uk/support/mobile-devices/how-to-remove-ads-from-a-galaxy-smartphone/ Third-party websites can also send you adverts. You can ensure that websites do not send you ads by following the steps below: Settings > Apps > Select your browser from the list > Notifications> Toggle off 'Allow notifications'. The battery of a brand new smartphone can seem like it's draining faster than usual, and this is due to users usually activating many applications and setting up different features in the early days. During this time, the frequency of background operation is optimised, and this is part of the setup phase of your new phone. After a few days, your phone’s battery will begin to reach its potential, and you will begin to see the benefits of the huge 5,000 mAh battery capacity within. The following link contains more information about this, along with some handy hints to help you on your way: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ We hope this information is helpful to you, and if you need further assistance, please don't hesitate to reach out to our friendly Support Teams. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support

laguser1
1 (9,999)

2025-08-18

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
1 (9,999)
only 4gb of ram! the a16 is a laggy mess due to lack of ram so this wont be much better! these phones need 6gb-8gb at least and please dont say use "RAM PLUS" ITS an awful feature that many have issues with
Originally posted on Samsung UK
Response from Samsung:
2025-08-20

CX

We are disheartened to see you are not enjoying your A16. With the 4GB of RAM and powerful Exynos 1330 processor, we know you can get the ultimate experience. Here is a guide to help you speed up your phone: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Delboy 41
5 (9,999)

2026-01-25

Manchester

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
5 (9,999)
This is my first smart phone so am learning as I go along I am very satisfied with it takes very good photos .My wife suggested this as she also has a Samsung .It seems very reliable so giving it 5 stars.
I recommended this product.
Originally posted on Samsung UK
Response from Samsung:
2026-01-25

CX

Congratulations on your gorgeous Galaxy A17! We're so pleased to hear that you like it and that you're enjoying your first smartphone experience. The Camera is superb and will ensure you can always capture your memories with crystal clear detail, and this is a real game changer for a first time smartphone user, knowing you will never have to miss another shot again! It's also brilliant to hear that your wife is a Samsung Galaxy user, and that you chose Samsung on her recommendation. Thank you so much for sharing your review - you've made our day. ^EW at Samsung Support

DaveH9698
4 (9,999)

2026-07-10

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
The A17 is at the budget end of the Samsung range but I find it perfect for my needs. Transferring apps and data was very easy and surprisingly quick. I particularly like the battery life on this phone.
Originally posted on Samsung UK
Response from Samsung:
2026-07-10

Samsung

Thanks for the great review and sharing your feedback with us about your new Galaxy A17, Dave! Should you ever need us, our friendly Support Teams are on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Teaurn
4 (9,999)

2026-02-11

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
4 (9,999)
Having the phone only a week the phone was filled with virus messages and took quite a time to clear ,the phone is not as good as my old phone which was a moto. So I’m not that happy with this phone
Originally posted on Samsung UK
Response from Samsung:
2026-02-11

CX

We're disappointed to see that you are facing issues with latency on your A17 5G. This certainly isn't the experience we would expect from such a high quality model, and we can assure you that our phones are incredibly protected from viruses thanks to the built-in Knox software. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. We'd also like to gather further information on the messages you have referred to, so that we can ensure this issue is resolved. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

Weeme
3 (9,999)

2025-10-19

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
The battery performance is terrible it runs down very quickly i got this Galexy A17 as I thought getting an upgrade on my old model but I am not happy with it at all I would not recommend this modle
Originally posted on Samsung UK
Response from Samsung:
2025-10-22

Samsung

We’re sorry to hear that you’re not satisfied with the battery performance of your Galaxy A17, Weeme. To help you get the most out of the powerful 5000mAh battery, please follow this useful guide on how to optimise and extend battery life: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ We’re confident that the tips provided will help you unlock the full potential of your device and enjoy a better overall experience. ^CL at Samsung Support

Mass83
Incentivised review Rewarded for feedback, but gave honest & objective review.
3 (9,999)

2026-02-22

Sheffield

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
The battery life is good, the camera is pretty good too! But the performance is lacking as it is lagging all the time & very delayed. A little bit of a disappointment for a Samsung if I'm honest.
Originally posted on Samsung UK
Response from Samsung:
2026-02-22

CX

While it's great to see that you're enjoying the epic 5000 mAh battery and 50 MP main camera lens, we're disappointed to see that you are facing issues with latency on your A17 5G. This certainly isn't the experience we would expect from such a high quality model. With the powerful Octa-Core processor running this device and 4 GB of RAM, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support

Anonymous
3 (9,999)

2026-06-09

Oswestry shropshire

Device Memory : 4 GB | Storage : 128 GB | Colour : Black
3 (9,999)
I bought it new i like the phone but the battery seems to drain quickly which isn't great as I rely on it for my libre sensor app (diabetic device) also it seems to feel very warm when charging.
Originally posted on Samsung UK
Response from Samsung:
2026-06-11

Samsung

Though you are enjoying your phone, it's a shame to see that you are facing issues with battery drain on your A17 5G. This phone has an unbelievable 5000 mAh battery, making it incredibly capable of supporting you through the day and more. During the initial usage period, the battery life will be lower than usual, due to the optimisation process. Please check out the following link to find out more about your device's battery: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ Some heat can be expected when performing heavier tasks, such as charging. Please check out the following link for tips on keeping your phone cool: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ If you have any concerns, please don't hesitate to reach out to our Support Team. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're always here to help. ^SK at Samsung Support

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