Căști Galaxy Buds3, White
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- Galaxy Buds3 | White
- Carcasă de încărcare
- Cablu C la C
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Caracteristici
Galaxy AI este aici pentru noul tău Galaxy Buds3. Descoperă detaliile din melodiile tale preferate. Reproiectat, cu un design înclinat, pentru a aduce sunetul mai aproape de urechile tale. Simți ritmul cu un nou difuzor de 11 mm, pentru un sunet puternic și dinamic. Ascultă voci distincte și claritatea din fiecare notă, cu CODEC pe 24 de biți, ce îți oferă experiența de sunet hi-fi supremă. Ajustează detaliile cu îmbunătățirile Galaxy AI pentru ANC și traducere în timp real, care îți oferă un avantaj.
Design complet nou, de tip deschis
Sunet captivant, cu Ultra High-Quality Audio
Adaptive EQ / ANC
Sunet bazat pe Galaxy AI
Design Edge, combinat cu sunet superb
Potrivire sigură, pentru un sunet senzațional
Design re-imaginat, proiectat pentru un sunet incomparabil. Simte diferența cu noile noastre căști, cu o potrivire confortabilă, înclinată, pentru a etanșa sunetul.
Proiectat ergonomic, pentru o ascultare ușoară
Noul nostru design unghiular a fost elaborat cu meticulozitate, conform datelor 3D ale urechii, colectate de la un instrument de proiectare computațional, pentru a verifica purtabilitatea. Este creat pentru a optimiza sunetul și a minimiza presiunea în canalul urechii, fiind ideal pentru purtarea de zi cu zi.
Schimbă-l doar cu o atingere
Lasă-ți telefonul în buzunar și controlează-ți căștile într-un mod confortabil, folosind gesturi simple. Chiar și cu o glisare rapidă, ești sigur(ă) că Galaxy Buds3 rămân în siguranță, în urechi.
Glisare
Glisează lama în sus/jos pentru a regla volumul.
Controlul atingerii
Atinge pentru a reda și întrerupe sau atinge și ține apăsat pentru a lansa aplicația ta preferată.
Cufundă-te în profunzimile sunetului
Adu ritmul cu tine
Echipat cu un nou difuzor de 11 mm, cu o diafragmă îmbunătățită cu amplitudine de 1,5x, îți intensifici sunetul și treci de la plictisitor la dinamic.
Sunet Hi-Fi care se manifestă diferit
Păstrează sunetul de calitate foarte ridicată de la studioul de înregistrare pe Galaxy Buds3. Codecul Samsung Seamless comprimă și codifică audio până la 24 de biți / 96 kHz. Apoi, decodifică pe Galaxy Buds3, menținând sunetul de înaltă fidelitate pe 24 de biți / 96 kHz, astfel încât să poți auzi detalii complicate, așa cum s-a intenționat.
Galaxy AI creează muzică plăcută pentru orice ureche
Pătrunde în peisajul tău sonor personal cu Adaptive EQ/Adaptive ANC asistat de Galaxy AI. Conform formei individuale a urechii și a obiceiurilor de purtare, algoritmul nostru îmbunătățit cu inteligență artificială analizează sunetul detectat prin microfoanele interioare și exterioare, în timp real. Apoi, Galaxy AI îți optimizează experiența de ascultare, ajustând sunetul pentru a se potrivi cu o precizie maximă.
ANC îți permite să auzi clar
Elimină presupunerile prin setarea sunetului cu ANC. Fie că te bucuri de cele mai recente emisiuni, de un apel sau îți asculți lista de redare, ascultă cu ajustările potrivite, oriunde te duci.
Depășește barierele lingvistice în câteva secunde
Cu Galaxy AI, înțelegi lumea ca niciodată. Vezi traducerea pe smartphone-ul tău Samsung Galaxy și asculți simultan conversația, interpretată în timp real, prin Galaxy Buds3. Descoperi ce înseamnă să fii cu adevărat eliberat(ă) de barierele lingvistice.
Pentru a accesa modul de ascultare, pur și simplu ciupeste de două ori și ține căștile, iar Galaxy Buds3 va continua să interpreteze, în timp ce în difuzor se vorbește.
În modul conversație, plasează microfonul telefonului spre difuzor, apasă scurt Galaxy Buds3 și ascultă conversația tradusă în timp real. Odată ce aplicația este deschisă, funcția Interpreter va porni cu ultimul mod utilizat.
TV 360 Audio te așează în frunte și în centru
Cufundă-te într-o experiență de sunet spațial. 360 Audio este o caracteristică ce identifică direcția exactă a sunetului în timp ce înclini capul, oferind sunet înconjurător, pentru o experiență de ascultare și vizionare mai intensă.
Schimbă dispozitivele, fără să pierzi niciun ritm, prin PC Auto Switch
PC Auto Switch pe Galaxy Buds3 detectează activitatea audio și transferă conexiunea către dispozitivele Samsung Galaxy preferate, astfel încât să poți lucra și să te poți juca fără probleme.
Personalizează-ți sunetul prin panoul de setări rapide
Reglează-ți sunetul direct din panoul de setări rapide. Doar glisează în jos din partea de sus a ecranului, apasă și ține glisorul de volum sau iconița Buds și ajustează nivelul și setările de sunet. Mai mult, setările alese de tine pentru sunet sunt salvate pentru fiecare aplicație. Ajustează-le simplu în panoul de setări rapide în timp ce aplicația rulează. Dacă te bucuri de 360 Audio pe YouTube sau preferi agalizator bass boost în Spotify, Sunetul este mereu reglat exact cum îti place ție.
* Video simulat în scop ilustrativ. * Interfața de utilizare reală poate fi diferită. * Disponibilitatea funcțiilor poate varia în funcție de țară, limbă, model, aplicații. Unele funcții pot necesita o conexiune la rețea și/sau conectarea în contul Samsung. * Disponibil pe dispozitivele Samsung Galaxy rulând One UI 7.0 sau mai nou. Poate fi disponibil pe mai multe dispozitive în viitor.
Distribuie-ți sunetul celor din jur prin Auracast
Cu tehnologia de difuzare Auracast, partajezi fluxul audio cu un număr nelimitat de dispozitive. Transformi fără efort televizorul tău Samsung, smartphone-ul sau tableta Samsung Galaxy într-o sursă radio pentru a începe să interacționezi cu ceilalți.
Spui doar comanda - ai terminat
Controlează setările audio fără a fi nevoie să-ți atingi telefonul. Pur și simplu rostești o comandă, precum „next song” sau „volume up” și lași Galaxy Buds3 să facă restul.
Caută-ți spațiul sonor care te calmează
Relaxarea mentală se instaurează prin practică zilnică. Prin apăsarea unui buton, te teleportezi într-o lume proprie, fără griji, cu Samsung Health alimentat de Calm. Atenuezi stresul cu melodii liniștite din natură, îți îmbunățești concentrarea cu sunete albe sau te relaxezi cu ASMR, pentru a fi mai fericit(ă) și mai sănătos(oasă).
*Galaxy Watch7, Galaxy Watch Ultra și Galaxy Ring trebuie să fie asociate cu un smartphone cu Android 11.0 sau cu o versiune ulterioară și cu o memorie de minimum 1,5 GB. *Conectarea căștilor Samsung Galaxy Buds prin Bluetooth Audio este disponibilă indiferent de sistemul de operare. Pentru dispozitivele care rulează One UI 8.0 și versiuni ulterioare, setările pot fi configurate direct în setările telefonului. Pentru dispozitivele care rulează versiuni anterioare One UI, configurațiile pot fi găsite în aplicația Galaxy Wearable. În plus, pentru a utiliza aplicația Galaxy Wearable, căștile Samsung Galaxy Buds trebuie asociate cu un smartphone cu Android 11.0 sau cu o versiune ulterioară, cu cel puțin 1,5 GB de memorie. *Setările avansate din aplicația Galaxy Wearable includ Noise Control, Adaptive EQ, Pinch Control și actualizare de program. *Unele funcții sunt disponibile numai pe anumite smartphone-uri Samsung Galaxy. *Aplicația Galaxy Wearable nu este acceptată pe iOS. *Aplicația Samsung Health Monitor este disponibilă numai pe smartphone-urile Samsung Galaxy. *Funcțiile Gesture și Find My Ring sunt disponibile numai pe smartphone-urile Samsung Galaxy. *Funcția Suggested Replies pe Galaxy Watch7 și Galaxy Watch Ultra este disponibilă numai pe smartphone-urile Samsung Galaxy. *Disponibilitatea și funcțiile acceptate pot varia în funcție de țară, regiune sau operator. *Android este o marcă înregistrată Google LCC.
Toate în armonie
Păstrează continuitatea muzicii și sunetului , oricând și oriunde ai merge.
Găsește cele mai bune Galaxy Buds pentru tine
Specificații
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Versiune Bluetooth
Bluetooth v5.4
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Senzori
Accelerometru, Senzor mișcare, Hall Sensor, Pressure Sensor, Senzor de proximitate, Touch Sensor, VPU(Voice Pickup Unit)
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Greutate Cască (g)
4.7
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Number of MIC
6
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Speaker
1-way
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Ambient Sound
Nu
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Active Noise Cancellation
Da
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360 Audio
Da
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Super Wide Band
Da
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Versiune Bluetooth
Bluetooth v5.4
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Profile Bluetooth
A2DP, AVRCP, HFP, PBP, TMAP
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LE Audio
Da
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Auto Switch
Yes
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Accelerometru, Senzor mișcare, Hall Sensor, Pressure Sensor, Senzor de proximitate, Touch Sensor, VPU(Voice Pickup Unit)
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Dimensiuni cască (HxWxD, mm)
18.1 x 20.4 x 31.9
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Greutate Cască (g)
4.7
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Dimensiuni carcasă (HxWxD, mm)
48.7 x 58.9 x 24.4
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Greutate Carcasă (g)
46.5
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Durability
IP57
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Timp convorbiri (ore, ANC On)
Până la 3.5
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Timp total convorbiri (ore, ANC On)
Până la 18
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Timp redare muzică (ore, ANC On)
Până la 5
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Timp total redare muzică (ore, ANC On)
Până la 24
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Timp convorbiri (ore, ANC Off)
Până la 4
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Timp total convorbiri (ore, ANC Off)
Până la 20
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Timp redare muzică (ore, ANC Off)
Până la 6
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Timp total redare muzică (ore, ANC Off)
Până la 30
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Capacitate baterie cască (mAh, Standard)
48.0
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Capacitate bateorie carcasă (mAh, Standard)
515
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Samsung Find
Da
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Bixby Voice Wake-up
Da
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Neck Stretch Reminder
Da
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Voice Command
Da
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Culoare
White
Recenzii
Căști Galaxy Buds3, White
Recenzii cu imagini și videoclipuri
Filtre
Sortarea după relevanță afișează cele mai bune recenzii în partea de sus. Luăm în considerare aspecte precum voturile favorabile, cele mai recente recenzii, imagini și alte caracteristici pe care cititorii le caută în respectivele recenzii.
Filtre
488 Recenzii
2025-05-09
2025-01-03
2026-08-04
Служба підтримки клієнтів
We're really sorry to hear about your experience 🙁 To get a better understanding of the situation and look into your case, we recommend contacting our support team with a detailed description: https://www.samsung.com/ua/support/contact We'd be happy to help!
2026-06-27
2026-06-25
Servizio Clienti Samsung
Ciao, ci fa piacere che abbia apprezzato la qualità del prodotto. Grazie per il tuo feedback!
2026-06-01
Київ
2026-05-23
2026-04-16
Servizio Clienti Samsung
Ciao, siamo spiacenti che le Galaxy Buds3(SM-R530NZWAITV) non rispecchi le tue aspettative. Se desideri ricevere assistenza da parte del nostro personale qualificato, potrai contattare il nostro Servizio Clienti attraverso l’Area Contattaci: https://www.samsung.com/it/support/#contact. Il Servizio Clienti è gratuito e attivo 7 giorni su 7 (dalle 9 alle 19), raggiungibile da telefono fisso o cellulare.
2026-04-04
Servizio Clienti Samsung
Ciao, siamo spiacenti che le Galaxy Buds3(SM-R530NZWAITV) non rispecchi le tue aspettative. Se desideri ricevere assistenza da parte del nostro personale qualificato, potrai contattare il nostro Servizio Clienti attraverso l’Area Contattaci: https://www.samsung.com/it/support/#contact. Il Servizio Clienti è gratuito e attivo 7 giorni su 7 (dalle 9 alle 19), raggiungibile da telefono fisso o cellulare.
2026-03-22
2026-03-16
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2026-03-13
2026-03-09
Scotland
CX
We are disheartened to read that you have been struggling to wear the Galaxy Buds3 comfortably for a long time, and that even after watching several videos the issue remains unresolved, Windy. We would certainly like to offer you full assistance with this, so you can enjoy the comfortable fit and ultimate Hi‑Fi sound experience these earbuds are designed to deliver. You can find a helpful step‑by‑step guide on how to wear the Galaxy Buds3 here: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopsA6GOPSnzQy1o_3wgjxKXFjpI9i8_LNO91DX8Zf6W0xzIcthH If the issue persists after following the guidance above, please don’t hesitate to get in touch with our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-02-26
Servizio Clienti Samsung
Ciao, siamo spiacenti che le Galaxy Buds3(SM-R530NZAAITV) non rispecchi le tue aspettative. Se desideri ricevere assistenza da parte del nostro personale qualificato, potrai contattare il nostro Servizio Clienti attraverso l’Area Contattaci: https://www.samsung.com/it/support/#contact. Il Servizio Clienti è gratuito e attivo 7 giorni su 7 (dalle 9 alle 19), raggiungibile da telefono fisso o cellulare.
2026-02-22
Watford, Hertfordshire.
CX
It's made our day to hear that you're pleased with your Buds3, Ed. They feature an all new stemmed design, which is focused on a comfortable and secure fit. The battery life is superb, and the sound quality is an absolute game changer! Thank you for taking the time to share your five star feedback with us, and keep enjoying! ^EW at Samsung Support
2026-02-20
2026-02-20
Київ
Служба підтримки клієнтів
Дякуємо за відгук та оцінку! Раді, що навушники сподобались 😊 Якщо знадобиться консультація чи допомога, будь ласка, звертайтеся до нашої служби підтримки: <a href="https://www.samsung.com/ua/support/contact" target="_blank" rel="noopener noreferrer">https://www.samsung.com/ua/support/contact</a>. Завжди раді допомогти. Власнику бажаємо приємного користування!
2026-02-18
Merseyside
CX
We're pleased to hear that your wife is happy with the fit of the Galaxy Buds3, but we're saddened to learn that she's having issues with the sound and the ANC. We would love to help with this and get your wife on her way to enjoying the audio experience. We initially recommended checking for available software updates. You can do this by launching the Galaxy Wearable app on the connected mobile device and tapping Earbuds settings > Earbuds software update > Download and install. The following link contains more troubleshooting steps to address audio issues: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ If the issues persist after following the steps above, please reach out to our friendly Support Teams who are on hand to assist with the next steps. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and thank you for taking the time to share your review. ^EW at Samsung Support
2026-02-15
2026-02-08
2026-02-07
Servizio Clienti Samsung
Ciao, siamo spiacenti che le Galaxy Buds3(SM-R530NZWAITV) non rispecchi le tue aspettative. Se desideri ricevere assistenza da parte del nostro personale qualificato, potrai contattare il nostro Servizio Clienti attraverso l’Area Contattaci: https://www.samsung.com/it/support/#contact. Il Servizio Clienti è gratuito e attivo 7 giorni su 7 (dalle 9 alle 19), raggiungibile da telefono fisso o cellulare.
2026-02-06
Zespół Samsung
Dziękujemy za podzielenie się opinią. Przykro nam, że nie jest Pan zadowolony z wyboru słuchawek Galaxy Buds3. Satysfakcja naszych klientów jest dla nas szczególnie ważna, dlatego zachęcamy do skontaktowania się ze specjalistami na naszym czacie: https://www.samsung.com/pl/support/livechat/, którzy postarają się znaleźć rozwiązanie wspomnianych przez Pana trudności. Mamy nadzieję, że uda się pomyślnie wyjaśnić tę sprawę.
2026-02-05
2026-02-04
2026-02-04
2026-02-04
2026-02-03
2026-02-01
Servizio Clienti Samsung
Ciao, se desideri ricevere assistenza da parte del nostro personale qualificato, potrai contattare il nostro Servizio Clienti attraverso l’Area Contattaci: https://www.samsung.com/it/support/#contact. Il Servizio Clienti è gratuito e attivo 7 giorni su 7 (dalle 9 alle 19), raggiungibile da telefono fisso o cellulare.
2026-01-31
2026-01-29
2026-01-28
2026-01-28
2026-01-27
2026-01-24
2026-01-23
2026-01-23
2026-01-19
2026-01-18
2026-01-13
2026-01-13
2026-01-12
Служба підтримки клієнтів
Дякуємо вам за оцінку та відгук! Раді, що навушники сподобались 🤗 Якщо знадобиться консультація чи допомога, будь ласка, звертайтеся до нашої служби підтримки: <a href="https://www.samsung.com/ua/support/contact" target="_blank" rel="noopener noreferrer">https://www.samsung.com/ua/support/contact</a>. Будемо раді допомогти. Бажаємо приємного та тривалого користування!
2026-01-12
2026-01-11
2026-01-10
2026-01-10
Servizio Clienti Samsung
Ciao, siamo spiacenti che le Galaxy Buds3(SM-R530NZAAITV) non rispecchino le tue aspettative. Se desideri ricevere assistenza da parte del nostro personale qualificato, potrai contattare il nostro Servizio Clienti attraverso l’Area Contattaci: https://www.samsung.com/it/support/#contact. Il Servizio Clienti è gratuito e attivo 7 giorni su 7 (dalle 9 alle 19), raggiungibile da telefono fisso o cellulare.
2026-01-10
2026-01-09
2026-01-08
2026-01-08
2026-01-08
2026-01-08
2026-01-08
2025-12-31
2025-12-29
CX
We’re sorry to hear you’ve experienced low volume on one of your Galaxy Buds3 and needed multiple repairs. Our warranty service ensures your device is restored to perfect condition for as long as required. While each repair is intended to resolve the issue, further work may occasionally be needed on a case-by-case basis. For tips on wearing your earbuds correctly for the best fit, please visit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/. If you need more help, don’t hesitate to contact us. We’re always happy to assist. Full details can be found here: https://www.samsung.com/uk/support/contact/. ^CL at Samsung Support
2025-12-27
2025-12-27
2025-12-25
CX
Thank you for sharing your review of the Galaxy Buds3, Naz. We're sorry to hear that the Pinch Control function isn't working for you. This isn't what we'd expect to happen, and we'd love to get this sorted for you. We'd initially recommend checking that the Earbud controls settings in the Galaxy Wearable app are enabled: Open the Galaxy Wearable app > Tap the icon to view the connected devices > Select your earbuds > Select Earbud controls > Enable the Pinch Control features you'd like to use. Please also ensure that your software is up to date: Open the Galaxy Wearable app > Tap the icon to view the connected devices > Select your earbuds > Select Earbuds settings > Select Earbuds Software Update > Tap Download and install. The following link provides more steps and information to get you back up and running: https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/ We hope this information is helpful to you, and if you need further assistance,o please don't hesitate to reach out to our friendly Support Teams who are on hand to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2025-12-23
2025-12-17
2025-12-17
Gloucestershire
Samsung
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-12-12
2025-12-11
London
CX
Thank you for taking the time to share your review of the Galaxy Buds3. We’re glad to hear you’re enjoying the intuitive controls and long-lasting battery life of these earbuds. We understand that fit and comfort are just as important, and we’re sorry to hear they haven’t been sitting quite right for you in different environments. The Galaxy Buds3 are designed with ergonomics in mind to provide a secure and comfortable fit. For tips on how to wear them correctly and get the best experience, please visit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/ Wearing your earbuds correctly also ensures that the Active Noise Cancelling feature works at its best, as the microphones rely on a good fit to block unwanted sound and help you focus on your favourite tunes. More information can be found in this official Samsung video: https://www.youtube.com/watch?v=IHEIKk-Ypzc We’d love for you to enjoy your earbuds as much as your other amazing Samsung products. If you need further help or have any questions, our Support Teams are always here to assist. You can find all contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-12-10
CX
Thank you for taking the time to share your review with us, Brad. We’re pleased to hear that you’re happy with the overall sound quality of your Galaxy Buds3, but we’re sorry to learn that the audio is currently very quiet. First, please ensure you’re wearing your earbuds correctly by following this helpful guide: https://www.samsung.com/us/support/answer/ANS10003519/ Next, try resetting the earbuds via the Galaxy Wearable app on your mobile device: About Earbuds > Reset Earbuds. Once the reset is complete, you’ll need to pair your Galaxy Buds with your device again. If the issue persists after completing these steps, please don’t hesitate to contact our Support Teams, who will be happy to assist you further. You can find full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-12-09
2025-12-09
2025-12-08
2025-12-05
2025-12-04
2025-12-02
2025-11-30
2025-11-28
DURHAM
CX
We’re delighted to hear that your Galaxy Buds3 are working so well, Maz! It’s fantastic to know you’re impressed with their superb sound quality, seamless connectivity, long-lasting battery life, precise noise cancellation, and comfortable design. These earbuds are built to deliver an effortless and immersive audio experience, and we’re thrilled they’re meeting your expectations! ^CL at Samsung Support
2025-11-20
2025-11-20
2025-11-03
Тячів, Закарпатська область, Україна
Служба підтримки
Дякуємо за Вашу оцінку та відгук! Приємно, що звук Вам так сподобався 😊 Ми зафіксували Ваше побажання щодо розміру - по можливості всі зауваження й побажання враховуються при розробці нових моделей. За потреби отримання допомоги чи консультації, будь ласка, зверніться до нас у підтримку: https://www.samsung.com/ua/support/contact/ Будемо раді допомогти. Бажаємо комфортного використання!
2025-10-30
Zespół Samsung
Przykro nam, że nie jest Pan zadowolony z użytkowania słuchawek Galaxy. Jeżeli zostały zauważone jakiekolwiek nieprawidłowości w ich funkcjonowaniu, zachęcamy do bezpośredniego kontaktu z naszymi specjalistami z serwisu: https://www.samsung.com/pl/support/service-center/. Odpowiednie osoby dokładnie przyjrzą się sprawie i postarają się zaproponować jak najlepsze rozwiązanie.
2025-10-29
2025-10-29
2025-10-23
East Lothian
Samsung
Thanks for taking the time to leave a review of your Galaxy Buds3. We're happy to hear you are enjoying the sound and features of your buds. However, we are sad to hear that you are having connectivity issues. Here are some troubleshooting steps from our US partners which you can try to resolve this: https://www.samsung.com/us/support/troubleshoot/TSG10007439 If this does not work, please get in touch so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-10-21
2025-10-19
CX
Thank you for taking time to review your Buds3. These exceptional Buds will give you the best audio experience you have ever witnessed, and with Active Noise Cancellation, you can switch off from the world and enjoy your songs for hours! Our new angular design has been meticulously crafted based on 3D ear data collected from a computational design tool to check for wearability. All ears are different, and we will do our best to make these suitable for all of our customers. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. ^LB at Samsung Support
2025-10-15
2025-10-14
CX
We're disheartened to see that you have been struggling with the fit of your Galaxy Buds3, Joe. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit will impact the sound quality that you receive. For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung Support
2025-10-13
Aberdeen
CX
Thank you for your review, Kan. We're glad to hear you're enjoying the sound quality of the Galaxy Buds3. We understand that fit and comfort are just as important, and we're sorry to hear they haven't been sitting quite right for you. The Galaxy Buds3 are designed with ergonomics in mind to provide a secure and comfortable fit. For tips on how to wear them correctly and get the best experience, please visit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/ If you need further help with your product, our Support Teams are always here to assist. You can find all contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-10-13
CX
We're sad to hear that your Galaxy Buds3 aren't staying in your ears. This isn't what we'd expect, as they feature an engineered design to provide a good, open type fit and all day comfort for the user. Not to worry, as we can help! If they are falling out, this will be down to them not being correctly inserted into your ears. The following link contains an excellent fit guide: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/ We're confident that the guide in the above link will enable you to achieve a fantastic fit and enjoy your gorgeous Buds3 from now on, as they feature numerous brilliant aspects, including audio performance, controls, connectivity, and durability. ^EW at Samsung Support
2025-10-13
2025-10-10
2025-10-03
2025-10-01
Oxfordshire
CX
We're sorry to hear that you're experiencing an issue with your left bud sounding quiet, Cadz. This isn't what we'd expect to happen, and we're here to help. We'd initially like to recommend cleaning the microphone hole, speaker, and air duct using a clean, dry, and soft brush or a cotton swab. The following link contains many more steps to go through to get your Bud working as it should: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ If the issue persists, please don't hesitate to reach out to our Support Teams, who are on hand and ready to help. We can go through more steps to get your Buds working, and we can arrange a repair for you wherever necessary. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Many thanks for taking the time to review your Galaxy Buds3. Your feedback is very important to us, and we're confident that you will soon be back to enjoying the fantastic, crisp sounds, along with the top spec features such as Active Noise Cancelling. You have a fantastic Samsung ecosystem with your Buds3, your S24 Ultra, and your Gear Fit3, and we're always here to support you and to ensure that everything works perfectly smoothly for you. ^EW at Samsung Support
2025-09-29
Rochester
CX
We are disappointed to see you are not enjoying your Buds3. Our new angular design has been meticulously crafted based on 3D ear data collected from a computational design tool to check for wearability. We do our best to make our Buds fit everyone, however, all ears are different. Your feedback is greatly appreciated, and we will make sure we pass this on to help improve our products and services in the future. ^LB at Samsung Support
2025-09-28
Zespół Samsung
Dziękujemy za wybór słuchawek Galaxy Buds3 oraz za czas poświęcony na podzielenie się opinią. Pragniemy zapewnić, że wszystkie uwagi i sugestie otrzymywane od naszych klientów są dla nas niezwykle cenne. W kwestii dopasowania słuchawek zachęcamy do zapoznania się z przewodnikiem dotyczącym prawidłowego użytkowania i zakładania Galaxy Buds3, dostępnym pod adresem: https://www.samsung.com/pl/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/. Dodatkowe informacje można również znaleźć na 23 i 24 stronie instrukcji obsługi: https://downloadcenter.samsung.com/content/UM/202507/20250715141035883/SM-R530_R630_UG_Open_Pol_Rev.1.4_250709.pdf. Mamy nadzieję, że prawidłowe ułożenie słuchawek w uszach przyczyni się do zwiększenia komfortu użytkowania oraz zadowolenia z zakupu.
2025-09-20
CX
Thanks for taking the time to leave a review of your Galaxy Buds3. We're sorry to hear that the buds are not fitting well for you. All of our products are made with the best possible parts to ensure that the products are of a premium quality. We would recommend using our fit test which you can find guidance on here to ensure they are correctly positioned: https://www.samsung.com/uk/support/mobile-devices/find-the-best-fit-for-your-ears-with-the-galaxy-earbud-fit-test If this does not work, please get in touch, and we'll be happy to assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-09-19
CX
Thanks for taking the time to leave a review of your Galaxy Buds3. We're sorry to hear that your Galaxy Buds3 are not working properly. We ask that you contact us so that we can look into this and assist. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-09-18
Hampshire
CX
We are disappointed to read you are not enjoying your Buds3, Ricky. With the re-imagined design, engineered for incomparable sound, you can feel the difference with our all-new, open-type earbuds with a snug, angled fit to seal in sound. We do our best to make sure our Buds fit all of our customers ears, based on 3D ear data collected from a computational design tool to check for wearability, however, all ears are different, and will make this hard to achieve. The 515 mAh battery will enable you to get hours of fun to listen to your tunes. If you need assistance to get the most out of your Buds, we'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-17
CX
Thanks for taking the time to review your Galaxy Buds3. We're sorry to hear that your right earbud is no longer working, and we're here to help. This could happen for various reasons, such as battery or connectivity issues, sound, or even general maintenance. We'd love the opportunity to diagnose and resolve the problem for you so that you can get back to enjoying your Buds, so please reach out to our Support Teams, who are on hand and ready to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We look forward to hearing from you soon! ^EW at Samsung Support
2025-09-09
South Coast
CX
We are disheartened to see your Buds3 are not working to perfection, Robert. Sometimes a build up of dirt can stop sound coming through the Galaxy Buds, please try cleaning your Galaxy Buds. You can follow these steps to do that safely: 1. Remove the ear tip from the earbud carefully. Don't use force to remove the ear tip. 2. Clean the sensor, mesh and ear tip with a clean, soft cloth. 3. Clean the receiver with a cotton swab and dry brush to remove any foreign materials. 4. Reattach the ear tip onto the earbud when you've finish cleaning. Please note: do not use liquids, such as alcohol or soapy water, when cleaning the Galaxy Buds. If the issue continues, we'd recommend contacting our Support Teams who will get your Buds working again. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-09
Zespół Samsung
Dziękujemy za poświęcony czas i podzielenie się opinią na temat Galaxy Buds3. W tej sytuacji zachęcamy do bezpośredniego kontaktu z naszymi specjalistami z serwisu, którzy postarają się udzielić wsparcia: https://www.samsung.com/pl/support/service-center/. Warto również skorzystać z naszego poradnika, dzięki któremu można dowiedzieć się jak nosić i używać słuchawki Galaxy: https://www.samsung.com/pl/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/. Mamy nadzieję, że już wkrótce uda się rozwiązać wszelkie niedogodności. Dziękujemy za wybór urządzenia Galaxy.
2025-09-06
CX
It's brilliant to hear that you're impressed with the immersive, ultra-high quality sound, the Galaxy AI-assisted Active Noise Cancellation, the long-lasting battery and the precise connectivity! All these things combine to bring you the very best listening experience possible. Thank you for taking the time to write a review for your gorgeous Galaxy Buds3, and for giving us top marks! ^EW at Samsung Support
2025-09-02
London
CX
We are sad to see you are not enjoying your Buds3. We do our best to make sure our Buds fit everyone, however, all ears are different, therefore, can be difficult to achieve this. If you ever need assistance with your Buds, please reach out to our Support Teams who are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-01
Zespół Samsung
Bardzo przykro nam z powodu nieprawidłowości, które wystąpiły. Zapewniamy, że wszystkie nasze urządzenia projektowane są z myślą o najwyższej jakości oraz najlepszym działaniu, a zadowolenie Klientów jest dla nas niezwykle cenne. W tej sytuacji pragniemy poinformować o możliwości odwołania się od reklamacji za pomocą formatki na naszej stronie: https://www.samsung.com/pl/support/contact/. Prosimy o wybór wsparcia technicznego, następnie wiadomości do wsparcia technicznego oraz wyraźne zaznaczenie w treści, iż jest to sprawa reklamacyjna. Wtedy trafi ona do odpowiednich osób, a nasi specjaliści bedą mogli wnikliwie zbadać sprawę i postarać się zaproponować jak najlepsze rozwiązanie. Wierzymy, że dzięki ich wsparciu już niedługo będzie Pan mógł w pełni wykorzystać potencjał słuchawek Galaxy i cieszyć się nimi każdego dnia.
2025-08-31
Chorley
CX
While it's great to see that you are enjoying the stylish casing, we're disheartened to see that you have been struggling with the fit of your Galaxy Buds3. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users, and we can assure you that we use only the highest quality materials. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit will impact the sound quality that you receive, and the connectivity if they are not registered as being in your ear. For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung Support
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Soluții și sfaturi
- Cum să porți și să folosești Galaxy Buds3 și Buds3 Pro
- Cum să folosești funcțiile Comenzi prin apropierea degetelor, Comenzi căști și cum să depanezi Galaxy Buds3 și Buds3 Pro
- Purtarea căștilor Galaxy Buds
- Cum să asociezi Galaxy Buds folosind Bluetooth în Samsung One UI 8
- Cum să rezolvi problemele de apeluri pe căștile Samsung Galaxy Buds
Asistență produse
Găsește răspunsuri la întrebarea pe care o ai despre produs
*Toate fotografiile produselor prezentate au caracter informativ , pot diferi față de produsul vândut și pot arăta accesorii ce nu sunt incluse în pachetul standard al produsului.
* Imagine simulată în scop ilustrativ a căștilor Galaxy Buds Pro | Buds3 FE
