COVID-19 information

The Global Coronavirus (COVID-19) situation is an unprecedented moment, affecting almost every aspect of daily life. We know this situation has affected each of you differently and that COVID-19 will have a lasting impact on our society.


Despite these challenging times, we at Samsung have great trust in our resilience and commitment to come out stronger together with the people who have been the core of our business. We are endeavoring to protect the health and safety of all our employees, partners and customers, and minimize impact on our operations. We are closely monitoring updates on the situation from local and international health authorities, including the World Health Organization (WHO). We are sharing updates regarding any changes to our operations first to employees and partners as the situation evolves and while considering information from local, European and global health organizations. While following legislation and guidance from local and international health authorities, we are continuously adjusting our operations to the new situation and are looking into new ways of serving and supporting our customers and partners as well as possible.


Now, more than ever, we must band together to not only overcome this challenge, but emerge stronger, together. We sincerely thank every one of our employees for all they are doing, and, in particular, for the support they are providing to each other, to our partners and to our customers. To our customers and partners, we are grateful for your loyal support.

Information for installers

Our business support can help you plan for the future or look for ways to get the most out of your climate installation when you are open for business. Our specialists are available to advise on how to optimize the functioning of our installations and systems. We are delivering our products and are in contact with our logistic service providers about the measures they are taking based on guidance from authorities. Reach out to your local Samsung office to discuss how we can collaborate.