For MVT, the rollout of the Platform Science solution and Samsung Galaxy tablets has helped deliver a dramatically improved experience for drivers, while resulting in time and money savings for the company. Ultimately, the efficiency and safety gains achieved also mean MVT can better serve its customers.
Easy ELD compliance
When fleet managers enter assignments, Platform Science ensures they're giving drivers enough time to work safely. Meanwhile, a countdown clock on the tablets tell drivers when to take breaks.
Victoria Miller has driven for MVT with her husband Brian for 18 years. She explains, "I don't have to worry about my hours of service or remember when it's time to switch out driving. I just look at the tablet to know when I have to drive and when I should take a break."
In the past, the Millers needed a laptop, printer and router in the truck to complete their documentation and often had to go inside truck stops to scan documents for invoicing.
"Now I use the tablet to take pictures of the MVT trip sheet or receipts or anything else and send them through the tablet," says Brian Miller. "I can work comfortably from my desk platform rather than the truck seat. And for pre-trip inspections, I take the tablet around the truck and complete the checklist. If there's a problem, I take pictures and message dispatch through the tablet, and they handle it immediately."
Ease of use
Drivers say that the new solution is easier to use because the software is more intuitive and the device is familiar. "We use Samsung devices in other aspects of our life, whether it's our personal phones or the TV at home," says Brian. "I really like the S Pen on the new tablet because I have bulky fingers that often hit more than one key."
Rocio Stratton, an MVT equipment manager who helped roll out the devices, says it's easier to provide tech support now as well. "Everybody uses smartphones and tablets, so the drivers already knew how to turn it on and navigate it. They know what we mean when we say, 'open this app,' and if we can't talk them through it, we can remote into the tablet or have them bring it into the office."