Dishwasher FAQs

Want to know which Samsung dishwasher can keep your kitchenware cleanest? Get all the answers here.

  • What is the best Samsung dishwasher for my kitchen?

    The best Samsung dishwasher depends on your kitchen layout, cleaning needs, and noise preference. Popular options include:

    • AI Wash Dishwasher – Clean dishes effortlessly¹ and efficiently. AI Wash uses a new high-resolution turbidity sensor and machine learning algorithm.

    • StormWash™ Dishwasher – ideal for heavy-duty cleaning with powerful rotating spray jets.

    • 3 Point Wash System™ – three precision spray arms that deliver a powerful, thorough clean on every rack, ensuring spotless results every time.

    Choosing the best model depends on whether you prioritize design, deep cleaning, or quiet performance.

  • Samsung dishwashers are available with multiple handle styles to match different kitchen designs:

    • Handle-less models with a flat door design blend seamlessly into your kitchen.

    • Pocket Handle designs provide a sleek, minimalist look. Recessed Handles integrate into the door for a seamless appearance.

    • Bar Handle give a modern, professional-style grip, available on select models.

    Handle availability varies by model and collection, including Bespoke designs.

  • The difference between Samsung 2-rack and 3-rack diswashers comes down to flexibility and capacity.

    • 2-rack dishwashers include upper and lower racks for plates, bowls, and cookware.

    • 3-rack dishwashers add a third rack designed for flat items, utensils, and small kitchen tools.

    A third rack increases usable space and helps improve loading efficiency.

  • Samsung offers dishwashers in standard sizes designed to fit most kitchens:

    • 18-inch and 24-inch dishwashers – standard size for full-capacity cleaning

    • Built-in designs – compatible with standard cabinet cutouts

    Always confirm measurements and installation requirements before purchase.

  • Samsung dishwashers are available in a variety of modern finishes, including:

    • Stainless Steel

    • Black Stainless Steel

    • Matte Black Steel

    • White

    • Bespoke finishes on select models

    Color availability varies by model and collection.

  • Yes, many Samsung dishwashers are ENERGY STAR® Certified, meaning they meet strict energy-efficiency guidelines. These models are designed to use less water and energy while maintaining strong cleaning performance. ENERGY STAR® certification varies by model and can be confirmed in product specifications.

  • The AutoRelease™ Door feature automatically opens the dishwasher door at the end of the cycle to allow steam to escape. This improves drying performance, especially for plastics, by letting fresh air circulate and moisture evaporate more efficiently.

  • Samsung’s Auto Open Door feature Is a handless design that blends seamlessly into your kitchen. It allows you to gently and effortlessly open the dishwasher with a simple push on the upper part of the door.²

  • StormWash™ is a Samsung dishwasher feature designed for tough messes. It uses:

    • Powerful rotating spray jets

    • High-pressure water streams

    • Targeted coverage for stuck-on food

    StormWash™ allows you to clean heavily soiled items without pre-rinsing.

  • Samsung Whisper Quiet dishwashers are designed for low-noise operation, with many models operating at around 39–44 decibels. This makes them quiet enough to run during conversations, movie nights, or overnight without disruption.

  • An AI Wash Samsung dishwasher uses sensors and artificial intelligence to detect soil levels and automatically adjust water usage, temperature, and cycle time. This helps deliver thorough cleaning while optimizing efficiency without manual cycle selection.

  • The life expectancy of a Samsung dishwasher is typically 10–12 years, depending on usage, maintenance, and installation quality. Regular cleaning of filters and proper loading can help extend its lifespan.

  • Samsung dishwasher prices generally range from entry-level to premium, depending on features and design:

    • Basic models with essential wash cycles

    • Mid-range models with StormWash™ and quiet operation

    • Premium Bespoke models with advanced features and finishes

    Pricing varies by retailer, promotions, and availability.

  • How do I order a Samsung dishwasher online?

    You can order a Samsung dishwasher online directly from Samsung.com by browsing available models, selecting your preferred finish and features, and adding the dishwasher to your cart. During checkout, you’ll be able to choose delivery, installation, and haul-away options (where available), enter your ZIP code for availability, and complete payment through Samsung’s secure checkout process.

  • Samsung dishwasher shipping times vary based on model availability and location. Estimated delivery dates are shown during checkout and may range from several business days to a few weeks. High-demand models or special finishes may require additional time. You’ll receive email updates once your dishwasher ships and as delivery approaches.

  • Yes, Samsung offers professional dishwasher installation services in many locations. Installation is performed by trained technicians and includes proper placement and connection of the appliance. Installation availability and fees depend on your ZIP code and are displayed during checkout when purchasing your dishwasher.

  • Samsung may offer haul-away service for dishwashers, allowing removal of your old unit at the time of delivery. Availability depends on location and current promotions and the service must be selected during checkout. The existing dishwasher should be disconnected prior to delivery.

  • You can track your Samsung dishwasher order status by signing in to your Samsung account and navigating to My Orders. Order updates such as processing, shipping, and delivery status are displayed there. Guest orders can be tracked using the order number and email address used at checkout.

  • To change or cancel a Samsung dishwasher order, sign in to your Samsung account and go to My Orders. If the order is eligible, you’ll see an option to cancel. Orders that have already shipped may not be changeable, and you may need to contact Samsung Support for further assistance.

  • Before your Samsung dishwasher delivery, make sure the installation area is clear, plumbing/electrical connections are accessible and cabinet openings meet required dimensions. If replacing an existing dishwasher, it should be disconnected ahead of time. Samsung provides delivery preparation guidance prior to your scheduled delivery date.

  • Samsung offers multiple payment and financing options for dishwashers, including major credit and debit cards and Samsung Financing through Samsung Credit. Eligible customers may also qualify for promotional financing offers, such as 0% APR for a limited time, depending on current promotions and approval.

  • Why is my Samsung dishwasher not cleaning dishes properly?

    If your Samsung dishwasher is not cleaning dishes properly, it’s often due to loading, maintenance, or cycle selection issues. Overloading the racks, blocking spray arms, or using the wrong cycle can reduce cleaning performance. A dirty filter, clogged spray arms, or low water temperature may also prevent proper washing. Using the recommended detergent, cleaning the filter regularly, and selecting features like StormWash™ for heavy soil can help improve results.

  • A Samsung dishwasher leaking water may be caused by improper door sealing, incorrect detergent use, or installation issues. A damaged or dirty door gasket, using non-dishwasher-safe detergent, or an unlevel dishwasher can cause leaks. Checking that the unit is level and ensuring the door seal is clean and intact can help prevent leakage.

  • If your Samsung dishwasher is not draining water, the issue may be a clogged filter, blocked drain hose, or air gap obstruction. Food debris buildup can prevent water from draining properly. Cleaning the filter and checking for kinks or blockages in the drain line often resolves the problem.

  • A Samsung dishwasher not starting is often related to power, door, or control issues. If the door is not fully latched, the dishwasher will not begin a cycle. Power interruptions, a tripped breaker, or control panel lock settings may also prevent operation. Resetting the dishwasher can sometimes restore normal function.

  • When a Samsung dishwasher shows an error code, it’s alerting you to a specific issue such as drainage, water supply, heating, or door problems. Each code corresponds to a different condition and helps identify the cause. Samsung’s support site provides explanations and recommended steps for troubleshooting each error code.

  • Samsung dishwasher odor is usually caused by trapped food debris, grease buildup, or standing water. Cleaning the filter, wiping down the interior, and running a cleaning cycle can help eliminate odors. Leaving the door slightly open after cycles allows moisture to escape and helps prevent smells.

  • To clean your Samsung dishwasher filter, remove the lower rack and locate the filter at the bottom of the tub. Most filters twist and lift out easily. Rinse the filter under warm water and use a soft brush to remove debris before reinstalling it securely. Regular cleaning helps maintain performance and prevents odors.

  • To reset a Samsung dishwasher, turn the unit off and unplug it or switch off the circuit breaker for 1–5 minutes. Restore power and restart the dishwasher. Resetting your dishwasher can help clear minor control or software issues and restore normal operation.

  • You can schedule a repair for your Samsung dishwasher by visiting Samsung Support and selecting Request Service. After entering your model number and describing the issue, you’ll be able to choose a service appointment with an authorized Samsung technician. Repair eligibility may depend on warranty status.

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¹Based on an AI-created algorithm. Actual results may vary depending on individual use.

²Only available on DW90F89P0USR premium model