Protect your Samsung refrigerator
Most Samsung refrigerators include a standard 1-year manufacturer’s warranty, plus extended coverage of up to 10 years for parts and labor. Coverage details may vary by model — check your refrigerator for exact terms.
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• Extended Service Contract
• 24/7 Dedicated Support Line
• Power Surge Coverage
• Food Loss Reimbursement≡
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Need help with your warranty? Chat with us, call us at (+1-800-726-7864) or submit an inquiry online.
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FAQ
Your Samsung refrigerator warranty provides protection against manufacturer defects and workmanship issues that occur during normal household use. This means that if your refrigerator has a defect in materials or manufacturing, Samsung will cover the cost of parts and labor for eligible repairs under the Samsung manufacturer warranty.
Here’s what’s typically included under Samsung refrigerator warranty coverage:
• 1 year parts and labor on the entire Samsung fridge
• 5 years coverage on the sealed refrigeration system (condenser, evaporator, and compressor)
• 10 years warranty on the digital inverter compressor, covering the part cost
Your warranty ensures access to authorized Samsung service centers, genuine replacement parts, and warranty repair at no additional charge during the fridge warranty coverage period.
To activate your Samsung refrigerator warranty, you’ll need to complete your Samsung warranty registration online. Registering helps you easily access warranty service, verify coverage, and get support for your Samsung fridge when needed.
Here’s how to register your refrigerator:
1. Sign in to your Samsung Account: Visit the official Register Product page and enter your refrigerator serial number to complete your Samsung warranty registration.
2. Register via SmartThings or QR Code: You can also scan the QR code on your refrigerator or connect it through the SmartThings app. This will automatically complete your Samsung fridge warranty registration.
3. Check your warranty coverage: After registration, go to My Products to view your Samsung refrigerator warranty, submit a warranty claim, or check your service options.
By registering your Samsung fridge, you’ll ensure faster access to authorized warranty repair, service updates, and full Samsung manufacturer warranty benefits.
Samsung Care+ extends your standard Samsung refrigerator warranty to give you even more peace of mind. It provides comprehensive protection beyond the regular manufacturer warranty, helping cover unexpected repairs and service costs for your Samsung fridge.
Here’s what’s included in Samsung Care+ coverage for refrigerators:
• Extended warranty coverage for parts and labor beyond the original 1-year warranty
• Protection for power surges, electrical failures, and other mechanical breakdowns
• Authorized Samsung service using genuine parts for any warranty repair
• No added cost for repairs or replacement of covered components
• 24/7 access to Samsung Care Pros for warranty service support and scheduling
You can explore extended protection options or get pricing details on the Samsung Care+ page.
Most Samsung refrigerators include a 1-year warranty that covers parts and labor for manufacturer defects. This standard Samsung refrigerator warranty ensures that your fridge is repaired or serviced by authorized technicians if issues occur during normal household use.
In addition to the standard warranty, Samsung offers extended coverage on key components:
• 5-year sealed system warranty — covers parts and labor for the condenser, evaporator, and compressor
• 10-year digital inverter compressor warranty — covers the compressor part only, ensuring long-term reliability for your Samsung fridge compressor
Your Samsung fridge warranty protects essential components, helping you enjoy reliable cooling performance and warranty repair service through authorized Samsung technicians.
You can easily check your Samsung fridge warranty online to confirm if your refrigerator is still covered. Here’s how:
1. Sign in to your Samsung Account: Go to your account menu and from there, select My Products to view your registered refrigerator and the warranty coverage.
2. Use the Samsung refrigerator warranty lookup: If your fridge isn’t registered yet, visit the Register Product page. Enter your serial number to find your Samsung refrigerator manufacturer warranty information.
3. Check coverage through the SmartThings app: If your refrigerator is connected via SmartThings, you can view warranty information directly in the app for a quick Samsung fridge warranty check.
4. Contact Samsung warranty support: For help verifying your warranty, reach out to Samsung warranty support at 1-800-SAMSUNG (1-800-726-7864) or use the Live Chat option to confirm your refrigerator warranty status.
By checking your Samsung refrigerator warranty, you can see how long your fridge warranty coverage lasts and whether your appliance qualifies for warranty repair or service through authorized Samsung technicians.
If your Samsung refrigerator needs repair or service, you can easily submit a Samsung refrigerator warranty claim online. Here’s how to get started:
1. Check your Samsung warranty coverage: Visit the Samsung Warranty page and sign in to your account. Under My Products, you can confirm whether your refrigerator is still under Samsung manufacturer warranty.
2. Submit a Samsung warranty service request: Visit the Samsung Repair Service page then click Request a Repair to start your warranty claim.
3. Choose your repair option: Samsung offers multiple options for warranty service, including in-home repair, pickup service, or authorized technician visits, depending on your location and issue.
4. Contact Samsung Support: You can also call Samsung warranty support at 1-800-SAMSUNG (1-800-726-7864) or start a Live Chat with a Samsung Care Pro to help file your warranty claim.
5. Track your warranty claim: You can check your claim status anytime through your Samsung Account or the Repair Services page.
Once your claim is submitted, Samsung will review your refrigerator warranty and schedule a warranty repair with an authorized technician if your issue is covered under your manufacturer warranty or extended warranty plan.
Yes, the Samsung refrigerator warranty includes coverage for both parts and labor for repairs due to manufacturer defects during the standard warranty period.
Here’s a breakdown of your Samsung refrigerator warranty coverage:
• 1-year warranty – Covers parts and labor for the entire refrigerator if defects occur under normal household use.
• 5-year sealed system warranty – Covers parts and labor for critical cooling components such as the evaporator, condenser, and compressor.
• 10-year compressor warranty – Covers the digital inverter compressor part only, which powers the refrigerator’s cooling system.
This means that if your Samsung fridge experiences an issue with a covered part during the warranty period, Samsung will provide warranty repair service through an authorized technician at no additional cost.
You can reach Samsung refrigerator warranty support in several convenient ways to get help with warranty claims, repairs, or coverage questions.
Here’s how to contact Samsung refrigerator warranty service:
1. Call us: Speak with a Samsung Care Pro at 1-800-SAMSUNG (1-800-726-7864), available: Monday–Friday (8 AM – 9 PM EST) and Saturday–Sunday (8 AM – 6 PM EST).
2. Chat with us (24/7): Start a live chat with a Samsung Care Pro 24 hours a day, 7 days a week for questions about Samsung warranty coverage, warranty repair, or product support.
3. Text us (24/7): Get Samsung warranty support by SMS or WhatsApp messaging any time.
4. Email us: For detailed inquiries, email Samsung Support — responses are available Monday–Friday, 9 AM – 12 AM EST.
By contacting Samsung refrigerator warranty support, you can confirm your refrigerator warranty coverage, start a refrigerator warranty repair, or get help with manufacturer warranty claims quickly. Visit the Warranty Support Contact Us page for more information.
The Samsung fridge warranty does not cover damage or issues caused by misuse, accidents, or unauthorized service.
Here is what’s typically not covered under Samsung fridge warranty coverage:
• Damage caused by misuse, accidents, or improper installation
(e.g., electrical surges, power outages, or failure to follow the installation manual)
• Normal wear and tear, including cosmetic damage such as scratches, dents, or discoloration
• Consumable parts, like light bulbs, shelves, water filters, and handles
• Unauthorized repairs or modifications performed by non–Samsung technicians
• Commercial use — warranties apply to residential use only
• Environmental damage, such as rust, corrosion, or mold caused by improper care or humidity exposure
If damage results from improper use or third-party repair, your Samsung fridge warranty claim may be denied. By understanding what’s not covered under your Samsung fridge warranty, you can avoid unexpected repair costs and ensure that your warranty coverage remains valid.
Yes, the Samsung refrigerator warranty includes coverage for your ice maker if it experiences issues due to manufacturing defects during normal use.
Under the standard Samsung fridge warranty, the ice maker is covered for 1 year along with other parts and labor. If the issue is caused by a factory defect, Samsung will provide authorized repair service or replacement at no cost.
However, your Samsung refrigerator ice maker warranty does not cover damage caused by improper installation, clogs, or external water supply issues.
To learn more about different refrigerator ice maker types and their features, explore our Refrigerator Ice Maker Buying Guide for helpful insights.
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±SmartThings App available on Android and iOS devices. Wi-Fi connection and Samsung account required.
≡Up to $250 (for refrigerators and freezers)
‡Data is based on the first 12 months of ownership. For J.D. Power 2025 award information, visit jdpower.com/awards .
◊2024 ACSI® Survey of customers rating their appliance manufacturer. The #1 rating for warranty coverage is shared with one other manufacturer. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index. For more about the ACSI, visit www.theacsi.org
øBased on a leading customer review aggregator’s analytics of positive sentiment in consumer reviews, among leading refrigerator manufacturers, as of April 1, 2025.
§Between February 6, 2025 – December 31, 2025 (“Promotional Period”), at participating retailers only, purchase an eligible Samsung appliance (“Qualifying Purchase”), submit a valid offer claim form at samsung.com/us/shop/promotions/warranty-offer-2025 and receive a one year warranty extension from the original one year manufactures warranty. Must complete and submit a Reward Redemption Form claim form and documentation online within 90 days of promotion end date for validation; once validated, one year warranty extension will be applied. See Eligible Categories and products, and additional offer Terms and Conditions at samsung.com/us/shop/promotions/warranty-offer-2025. Eligible Categories are: Refrigerators, Ranges, Dishwashers, Wall Ovens, Cooktops, Range Hoods, Over-the-Range Microwaves, Washers, Dryers. All other categories are ineligible.