Set Up and Connect a Tracker
Maybe you always forget where you parked your car. Or, maybe you worry about an elderly relative. If that's the case, you should set up your SmartThings tracker. Once you connect it to your phone and the SmartThings app, you can keep tabs on everything and everyone. You can also reset it or delete the tracker at any time.
Connect Your Tracker to Your Phone
To keep track of people or items, your SmartThings tracker uses advanced technology. But don't worry, setting it up is simple. Follow these steps to connect the tracker to your phone and your SmartThings account.
Navigate to and open the SmartThings app. Then, touch Menu, and navigate to the desired Location. Touch Devices, and then touch Add > Add device. Touch Tracker, choose the desired location and then touch NEXT. Choose a room, and then follow the on-screen prompts. Touch Done.
Once it's connected, you can create custom automation using the tracker and set locations.
Delete and Reset Your Tracker
If you want to reset your tracker, you don't need to press a button or pull a tab. You just need to delete it from SmartThings. This will automatically activate the reset process.
Navigate to and open the SmartThings app. Touch Menu, and then navigate to the Location with the Tracker. Touch Devices, and then touch More Options > Edit. Touch Remove next to the Tracker you wish to remove. Touch Delete > Done.
How would you like to contact us?
Live Chat support with a Samsung Care Pro.
Help with new/existing order
(1-855-726-8721) Samsung experts standing by 8 am to 12 am EST, 7 days a week
Text SMSCARE to 62913 to receive live support 24/7*
Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864