Skip to content Skip to accessibility help

Log in to your Samsung Account.

Log in to complete your purchase, track your order, register your products and earn rewards on qualifying purchases. Learn more.

error

By submitting this form you agree to our Terms & Conditions and Privacy Policy.

Don't have a Samsung Account? Create one here.

If you are a mobile dealer creating an account for the first time, click here.

Your verification link has been sent

Check your email to validate your new password and access your account.

Unable to find the email?

Resend verification link

error

Sign up for a Samsung Account.

error

If you are a mobile dealer creating an account for the first time, click here.

Set Up and Connect a Tracker

Maybe you always forget where you parked your car. Or, maybe you worry about an elderly relative. If that's the case, you should set up your SmartThings tracker. Once you connect it to your phone and the SmartThings app, you can keep tabs on everything and everyone. You can also reset it or delete the tracker at any time.

Connect Your Tracker to Your Phone

To keep track of people or items, your SmartThings tracker uses advanced technology. But don't worry, setting it up is simple. Follow these steps to connect the tracker to your phone and your SmartThings account.

Navigate to the Samsung Gold and then open SmartThings. Touch the Devices tab and then touch ADD DEVICE. Touch your desired tracker from the list of available devices. If your tracker does not automatically appear, touch ADD DEVICE MANUALLY and then touch Tracker. Next, choose your desired location, and then touch Next. Follow the on-screen instructions to connect the tracker.

Once it's connected, you can create custom automation using the tracker and set locations.

Delete and Reset Your Tracker

If you want to reset your tracker, you don't need to press a button or pull a tab. You just need to delete it from SmartThings. This will automatically activate the reset process.

Navigate to the Samsung folder and then open SmartThings. Touch the Devices tab, touch More Options, and then touch Edit. Touch the Delete icon next to your desired tracker. Then, touch DELETE again. The light on your tracker will blink red, blue, and green to show it’s ready to reconnect. From there, you can reconnect it to another account. Or, if you wish to permanently delete it, just power the tracker off.

© 2018 Samsung Electronics America, Inc. SAMSUNG is a registered trademark of Samsung Electronics Co., Ltd. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. The above content is provided for entertainment and information purposes only. Consult user manual for more complete information. All information included herein is subject to change without notice. Samsung is not responsible for any direct or indirect damages, arising from or related to use or reliance of the content herein.