1. Home
  2. /
  3. Tracker Features and Settings

Tracker Features and Settings

Tracker Features and Settings

A lot can happen in the blink of an eye, like someone making a wrong turn and getting lost. Don’t fear the unexpected, because the SmartThings tracker is here to help. It can help you monitor everyone in your family with location requests, periodic reports, live tracking, and Geofencing.

On-Demand Location Request

If you’re concerned about a family member or relative, you can request their location anytime using the tracker's On-Demand feature. It will tell you their estimated location at the moment. Just follow these steps:

Navigate to and open the SmartThings app. Then, touch Menu, and navigate to the Location where the SmartThings Tracker is saved. Touch Devices, and then then touch SmartThings Tracker. Touch the Request icon in the lower right-hand corner. The map will update and show the current location. 

SmartThings Tracker Location Request

Periodic Location Reports

You can also set up periodic location reports if you are too busy to check your phone. You will receive automatic updates about the tracker’s location at different time intervals.

Navigate to and open the SmartThings app. Then, touch Menu, and navigate to the Location where the SmartThings Tracker is saved. Touch Devices, and then then touch SmartThings Tracker. Touch More Options > Settings. Touch Location updates, and then choose your desired setting. You can set the automatic measurement cycle to run every 10 minutes, 30 minutes, 1 hour, 3 hours, or 5 hours.

 

Note: Frequent measurements may affect battery consumption.

Location settings set to every 1 hour on smartthings tracker

Send Your Location to SmartThings

If needed, the person carrying the tracker can send their location to a connected SmartThings account. Maybe they just arrived at their destination, or maybe they’ve gotten into trouble.

All they need to do is press the Power button on the tracker twice. A notification will be sent to all connected phones and SmartThings accounts. Just touch the notification to open SmartThings and see their current location.

Notifications showing smartthings tracker location

Real Time Tracking

With the SmartThings tracker, you can keep a close eye on everybody, whether it’s a family member or your pet. The Real Time Tracking feature will share the tracker’s real-time location every minute for 10 minutes.

Navigate to and open the SmartThings app. Then, touch Menu, and navigate to the Location where the SmartThings Tracker is saved. Touch Devices, and then then touch SmartThings Tracker. Touch the Live Tracking icon in the lower right-hand corner; it’s right above the Request icon. Touch Details to see the map where the real-time location updates will appear.

Real Time tracking on samsung Tracker

Add or Edit Geofence Zones

If your children walk to school every day, don’t stress. Instead, use your SmartThings tracker’s Geofence feature. It will send you a notification to your phone when your child enters or leaves a specified area, or “zone.” Here’s how:

Navigate to and open the SmartThings app. Then, touch Menu, and navigate to the Location where the SmartThings Tracker is saved. Touch Devices, and then then touch SmartThings Tracker. Touch More Options, and then touch Settings. Touch Manage Zones. Touch ADD and then use your finger to drag the circle to your desired location. Or, use the search bar to find a specific place. Then, touch Enter zone name and enter your desired name for the zone. Next, touch Enter/leave notifications and then choose your desired option. Touch Save and the location will be set as a safe zone.

You can edit a zone’s details or delete one by touching DELETE or EDIT in the Manage Zones section.

Note: There can only be two Zones max set up for each Tracker.

Maple Park Zone notifications on smarthings Tracker

Was this content helpful?

Comments:
31 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
Mobile: 24 hours, 7 days a week (All times EST) All Other: M-F 8–12AM/Sat-Sun 9AM–11PM, Appliances 6PM Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.

24 HOURS 7 DAYS A WEEK

Help with your order

Send us your inquiry and we will respond within 24 hours.

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.