Tracker features and settings

Samsung Tracker hanging by its lanyard

A lot can happen in the blink of an eye, like someone making a wrong turn and getting lost. Don’t fear the unexpected because the SmartThings tracker is here to help. It can help you monitor everyone in your family with location requests, periodic reports, live tracking, and Geofencing.

Benefits of the SmartThings Tracker

When you purchase a SmartThings tracker, you don’t have to be concerned about your teenager arriving at their friend's house safely. If a loved one has the tracker with them, you can track their exact location, so you'll always know if they're safe.

You won’t have to worry about the tracker’s battery dying, either. It has an extended battery life and you only need to charge it once or twice a week. It also has a Power Saving mode.

SmartThings Tracker on a table

In order for the tracker to work, it needs to be connected to a SmartThings hub. Here are the compatible hubs:

  • SmartThings V2 hubs

  • SmartThings V3 hubs

  • SmartThings Wi-Fi hubs

  • The ADT smart security panel

  • Connect Home hubs

On-demand location request

If you’re concerned about a family member or relative, you can request their location anytime using the tracker's On-Demand feature. It will tell you their estimated location at the moment.

Navigate to and open the SmartThings app. Then, tap Menu (the three horizontal lines), and tap All devices. Tap SmartThings Tracker. Tap the Request icon in the lower right-hand corner. The map will update and show the current location.

SmartThings Tracker with the Location Request icon highlighted

Periodic location reports

You can also set up periodic location reports if you are too busy to check your phone. You will receive automatic updates about the tracker’s location at different time intervals.

Navigate to and open the SmartThings app. Then, tap Menu (the three horizontal lines), and then tap All devices. Tap SmartThings Tracker, tap More options (the three vertical dots), and then tap Settings.

Location updates screen with Every 1 hour chosen

Tap Location updates, and then choose your desired setting. You can set automatic measurements to run every 10 minutes, 30 minutes, 1 hour, 3 hours, or 5 hours.

Note: Frequent measurements may affect battery consumption.

Send your location to SmartThings

If needed, the person carrying the tracker can send their location to a connected SmartThings account. Maybe they just arrived at their destination, or maybe they need some assistance.

All they need to do is press the Power button on the tracker twice. A notification will be sent to all connected phones and SmartThings accounts. Just tap the notification to open SmartThings and see their current location.

Notification showing SmartThings tracker location reported

Real time tracking

With the SmartThings tracker, you can keep a close eye on everybody, whether it’s a family member or your pet. The Real Time Tracking feature will share the tracker’s real-time location every minute for 10 minutes.

Navigate to and open the SmartThings app. Then, tap Menu (the three horizontal lines), and then tap All devices. Tap SmartThings Tracker, and then tap the Live Tracking icon in the lower right-hand corner; it’s right above the Request icon. Swipe up to check the Live Tracking details.

SmartThings Tracker with the Live Tracking icon highlighted

Add or edit Geofence zones

If your children walk to school every day, don’t stress - just use your SmartThings tracker’s Geofence feature. It will send you a notification to your phone when your child enters or leaves a specified area or “zone.”

Navigate to and open the SmartThings app. Tap Menu (the three horizontal lines), and then tap All devices. Tap SmartThings Tracker, and then tap More options (the three vertical dots). Tap Settings, and then tap Manage Zones. Tap ADD, and then drag the circle to your desired location. You can also use the search bar to find a specific place. Tap Enter zone name, and then name the zone. Tap Enter/leave notifications, and then choose your desired option. Tap Save and the location will be set as a safe zone.

Manage Zones screen with a list of zones

You can edit a zone’s details or delete one by tapping DELETE or EDIT in the Manage Zones section.

Note: There can only be two Zones set up for each Tracker.

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