Use the Universal Guide on your Samsung TV

Family sitting in front a wall-mounted Samsung TV

You get home from a long day, and sure enough, someone utters those dreaded four words: what should we watch? Universal Guide on your Samsung TV has TV shows, movies, and sports all in one place. You can search for content you want to see, and the guide even makes recommendations based on your preferences. No more prolonged, aimless browsing.

Use the Universal Guide

Whether you want to watch a romantic comedy or the championship game, you can find all kinds of programs in Universal Guide.

On most models, navigate to and select Universal Guide from the Home screen. On 2020 TV models, open the Home screen, and then press Down to locate the Universal Guide.

From here, you can select from these options:

The Universal Guide pulled up on the Samsung TV screen
  • TV Shows: Browse through the available shows by category or by using the Search icon at the top left. You can even get reminders on your phone about shows by connecting your TV with the SmartThings app.

  • Movies: Browse through movies by genre or use the Search icon at the top left.

  • Sports: Set your favorite sports and teams so you can get notifications when games are broadcasted live.

  • Settings: Here you can set your Favorite Genres, Favorite Sports, Favorite Teams, and Set Game Notifications and Manage Show Notifications, so you never miss a program.

How would you like to contact us?

Message Us

or text SMSCARE to 62913 for 24/7 live support

24 HOURS 7 DAYS A WEEK

Request Service

Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool

Help with your Order

Your order, returns, refunds and trade-in questions answered

Message Us

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Don’t see what you need?

Visit our contact page to review all your options.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call 1-800-SAMSUNG (1-800-726-7864)
  • Mobile Support 8 AM - 12 AM EST 7 days a week
  • Home Electronics & Appliance Support 8 AM - 12 AM EST M-F 9 AM - 6 PM EST Sat, Closed Sunday
  • IT/Computing Support 8 AM - 9 PM EST, Mon - Fri Closed Sat-Sun
  • Order Support Order Help