Use the Samsung Galaxy SmartTag and SmartTag+
Everyone can be forgetful sometimes and misplace an important item. Other times, something precious – like a pet – may get lost on its own. With the new Samsung Galaxy SmartTag and SmartTag+, you won’t have to panic in either situation! These high-tech trackers can be attached to an item and tracked using the SmartThings app. And the best part? You don’t have to pay for the basic tracking service.
Note: The Samsung Galaxy SmartTag and SmartTag+ are compatible with Galaxy phones and tablets using the latest version of the SmartThings app. Up to 200 SmartTags can be added to a single phone or tablet; however, there may be connection limitations because the SmartTag is a wireless communication-based device. Only one SmartTag can be registered to an item at a time.
Set up your SmartTag or SmartTag+
In order to track and search for your SmartTag or SmartTag+ remotely, you’ll need to connect it to SmartThings. It only takes a few minutes, and then you’ll have a reliable way to track important items.
Open the SmartThings app, and then press the button on the SmartTag.
A popup will appear once the SmartTag is detected; select Add now.
Note: If no popup appears, tap Devices, tap Add (the plus sign), and then tap Add device. Tap the By brand tab, and then choose Samsung. Tap Tag/Tracker, and then tap Galaxy SmartTag.
Select the circle, and then tap Agree.
Tap Start. If prompted, choose your desired Location and Room for the device.
Press the button in the center of the SmartTag. The device will make a sound to confirm it's in pairing mode.
Note: You can skip this step if you are connecting a SmartTag+.Follow the on-screen instructions to complete the connection.
Once you're finished, the device will be available in the SmartThings app and will appear in the SmartThings Find feature. Please see the next section to learn about tracking the SmartTag using SmartThings Find.
Locate your SmartTag or SmartTag+ using SmartThings Find
When you’re in a pinch and can’t find your SmartTag, you’ll be happy to know there are several ways to locate it.
Open the SmartThings app, tap the Devices tab, and then tap the Home icon.
Select your desired location, and then swipe through the rooms to find your tag.
Select your SmartTag or SmartTag+, and then select View map.
This will open up SmartThings Find. This feature will allow you to track the SmartTag and other mobile devices that are added to your SmartThings account. If it is detected, the SmartTag’s approximate location will be displayed.
If you are still unable to locate it, you can use these additional options to pinpoint its whereabouts:
Search nearby: Use this to help you locate the device when you know it’s somewhere nearby. It will let you know if the SmartTag’s signal is weak or strong. The green area will get bigger as you get closer to the devices and as its signal gets stronger.
Navigate: Use this feature when the device’s location appears on the map, but you are unsure how to get to it. This will bring up the device’s location in Google Maps, so you can navigate to it using GPS.
Ring: Tap this to make the SmartTag emit a beeping sound. It will continuously ring until you tap Stop. This feature is great if you know the device is close and need a little extra help to find it.
Use automations with your tag
Once the SmartTag or SmartTag+ is connected to your phone or tablet, you can press the tag’s button to run automations. You’ll just need to set up actions for your SmartTag in the SmartThings app.
Open the SmartThings app, and then tap the Devices tab.
Tap the Home icon, and then select your desired location. Swipe through the rooms to find your SmartTag or SmartTag+, and then select it.
Swipe to and tap Pressed to choose what happens when you press the button on the SmartTag.
Note: You can also tap Held to choose what happens when you press and hold the button.
Tap Add (the plus sign), and then select the function you’d like to use. For example, you can tap Control devices, Notify someone, or Run scenes.
Use the on-screen instructions to set up the function, and then tap Next.
Choose the action for the automation, such as turning on a light.
When you are finished, tap Save to save your automation.
Remove the SmartTag or SmartTag+
If you no longer want to use your SmartTag, you will need to remove it from the SmartThings Find feature first.
Open the SmartThings app, tap the Life tab, and then select the SmartThings Find card.
Tap the Menu icon in the lower right-hand corner, tap More options (the three vertical dots), and then tap Show/hide devices.
Deselect the SmartTag and any other device(s) you don’t want to appear in SmartThings Find, and then tap Save.
The tag and device(s) will no longer be tracked in SmartThings Find.
The previous steps only delete the tag from SmartThings Find. To completely remove the SmartTag from the SmartThings app:
Open the app, then tap the Devices tab, and then tap the Home icon. Select your desired location, and then swipe through the rooms to find your tag.
Touch and hold your tag, and then tap Edit.
Tap Delete device, and then tap Delete to confirm.
Change the battery for your SmartTag
The SmartTag uses a CR2032 battery, which is a small lithium battery shaped like a coin. It’s the same kind of battery that is usually used in wrist watches. In other words, you don’t need to charge it!
Depending on your usage and other factors, CR2032 batteries can last about a year, so you won’t have to worry about replacing it for a while.
To view the battery’s level, open the SmartThings app, then tap the Devices tab, and then tap the Home icon. Select your desired location, and then swipe through the rooms to find your tag. Select your SmartTag; the current battery level will be displayed at the bottom of the screen.
If the battery depletes, you can easily change it. Just follow these simple steps:
Insert the tip of your finger or a flat object (such as a guitar pick or credit card) into the notch on the bottom of the SmartTag, and then pull until the tag opens.
Remove the depleted battery and replace it with a new one.
Then, snap the covering of the tag back together.
Reset the SmartTag
If your SmartTag is not working properly, or if you plan to connect it to another phone, you can perform a reset. To do this, you need to physically remove and reinsert its battery.
First, open the SmartTag’s battery cover. To do this, insert the tip of your finger or a flat object (such as a guitar pick or credit card) into the notch on the bottom of the SmartTag, and then pull until the battery cover comes off.
Remove the battery, and then press and hold the button on the center of the SmartTag.
While still holding the button down, reinsert the battery.
Note: If the device makes a sound right after inserting the battery, try these steps again.Hold the button for five seconds, and then release.
Snap the battery covering of the tag back together. The device should now be reset.
If you're planning to connect the SmartTag to another phone, you'll need to remove it from the SmartThings app first. Navigate to and open SmartThings on your phone, then tap the Devices tab, and then tap the Home icon. Select your desired location, and then swipe through the rooms to find your tag.
Touch and hold your tag, and then tap Edit.
Tap Delete device, and then tap Delete to confirm. Now the SmartTag will be completely removed from SmartThings, and you can add it back or add it to another phone if desired.
If you are still having problems with the SmartTag after following the steps above, contact Samsung Support.
SmartTag+ AR finding
Note: The Samsung Galaxy SmartTag+ is compatible with Android OS 8.0 or higher. However, to use the AR finding feature, your Galaxy phone or tablet must support Android 11 or higher. The feature is currently available on Note 20 Ultra, S21+, S21 Ultra, and Z Fold 2. iOS devices and third-party Android devices are not supported.
The SmartTag+ is similar to the SmartTag, but it also offers augmented reality (AR) finding via Ultra-wideband technology. This feature uses your phone's camera to track the precise location of the SmartTag+ within 15 meters, making it useful if you lost an item at home or nearby.
Once you've connected the SmartTag+ to the SmartThings app on your phone or tablet, open the app, and then tap the Life tab. Tap the SmartThings Find card.
Make sure you've selected your SmartTag+, and then tap Search nearby.
Wait a few seconds, and then tap Find using camera.
Note: The Find using camera option may not appear if the signal is too weak.
You may need to grant permissions before opening the camera. Next, point your device around your current area.
If the signal is strong enough, you may see arrows on the screen pointing you in the right direction as you approach the SmartTag+.
Tap the music note icon to make the SmartTag+ ring, so it's easier to find.
If you get close enough to the SmartTag+ and missing item, a popup message will appear, informing you that it's nearby.
Frequently asked questions about the SmartTag+
If you’re having trouble using the SmartTag+ or would like to know more about the SmartTag+, please review the following frequently asked questions.
Which devices are compatible with the SmartTag+?
The SmartTag+ is compatible with Android OS 8.0 or higher. However, to use the AR finding feature, your Galaxy phone or tablet must support Android 11 or higher. The feature is currently available on Note 20 Ultra, S21+, S21 Ultra, and Z Fold 2. Third-party Android devices and iOS devices are not supported.
Why does the battery drain quickly on my SmartTag+?
The battery may drain faster if you frequently use the AR finding feature, or if the SmartTag+ is left unattended for a long period of time.
How do I use AR finding with the camera?
First, connect the SmartTag+ to the SmartThings app on your phone or tablet. Then, open the app, tap the Life tab, and then tap the SmartThings Find card. Tap Search Near Me, and then point your device around your current area. If you get close enough to the missing item, the SmartTag+ will activate. You will also see green and black arrows on the screen as you approach the SmartTag+.
What are the operating conditions of the AR finding feature?
Your phone or tablet must support Ultra-wideband signals to use the AR finding feature. The feature may not work in places where it is difficult to receive signals, such as vehicle trunks, steel drawers, narrow indoor environments, and other enclosed spaces. In addition, it may not work if your device is mounted or pointing in the opposite direction of the SmartTag+.
What is the approximate distance of the AR finding feature?
AR finding can locate the SmartTag+ within 15 meters of your phone or tablet.
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