Build Relationships with the Samsung Members Community

Just like social media isn’t as fun without friends and followers, Samsung Members wouldn’t be the same without its Community. Aside from helpful tutorials and articles in the app, you’ll find a large community of Samsung users at your fingertips. Browse the community's posts, reply to topics, and share and vote on ideas – Samsung just might take notice and implement yours. Join the Samsung Members Community and take part in the conversation.
Multiple young adults smiling while holding a Galaxy S24 series phone
Multiple young adults smiling while holding a Galaxy S24 series phone

Build Relationships with the Samsung Members Community

Meet the Samsung Members Community

Hmm, you can’t seem to find the answer to that app issue you’re having. Or maybe you just want to find creative new ways to use Bixby. Your fellow Samsung users are here to help in the Community!

  1. Navigate to and open the Samsung Members app, and then allow the permissions if prompted.
  2. Tap the Community tab at the bottom, and then swipe through the existing topics. Tap the search icon at the top to search for a specific topic or keyword.
  3. Tap Menu (the three horizontal lines) in the top left corner to select from different categories. To set a category as your favorite, tap the star icon next to it.
    Star icon highlighted next to News and Announcements
  4. You can also filter topics by tapping the Sort by icon (the three horizontal lines with a check mark) in the top right. Select your desired options, and then tap Done.
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Post in Community

When you find an interesting topic, you can add your two cents or start your very own topic.

  1. Navigate to and open the Samsung Members app, and then tap the Community tab to view the current posts.

    Note: You can also tap the Discover tab to view additional topics.
  2. To view comments on a post, tap the chat bubble icon.
  3. To leave a comment on a post, tap the Comment field. Type your comments, and then tap Post.

    Note: Tap Add (the plus sign) to include images in your comment.
  4. To like a post, tap the heart icon. You can also like individual post comments by tapping the heart icon next to the comment.
  5. To create your own post or new topic, tap the Pencil icon in the bottom right. Tap Select forums to choose where your post will appear.
  6. Enter a title for your post, and then begin typing out your thoughts! You can share device tips and product reviews, or ask questions.
    Write community post prompt with an option for a title and a description
  7. You can add hashtags pertaining to your topic in the Tags section.
  8. When you're finished, tap Post.
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Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
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