Jet Stick will not turn on

The Clean Station for your Jet Cordless Stick Vacuum will empty out the dustbin’s contents within seconds of pressing the START/STOP button. If the dustbin isn't completely empty after using the station, it may be due to low suction power caused by the vacuum's position. Or, the dustbin may be clogged with dust and debris. You can try checking the

Set up the charging stand Before anything else, you’ll need to set up the vacuum’s charging stand. Think of it as the hub for your Jet Stick. Attach the vacuum’s stand pipe to the bottom support. Push the stand pipe in firmly, and make sure the screw hole is aligned properly. Tightly secure the pipe to the bottom support with the included small scr

The Bespoke Jet Bot Combo will use the Voice Guide function to let you know if there is a problem. Our guide covers the solutions for each Voice Guide error, so you can get back to cleaning your home without interruptions.

Place the Jet Stick on the charging stand (or clean station, for Bespoke models) to charge it. Or remove the battery and place the battery on the charging stand to charge it. If it won't charge, make sure the battery stand is plugged in and clean.

Your JetStick includes a display that will light up icons to indicate any issues that may be occurring with your Jet Stick. We'll explain what the icons mean.