Soft Action Brush VCA-SAB90

silver
VCA-SAB90

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Soft Action Brush VCA-SAB90
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Features

Clean hard floors

Soft Action Brush

Pick up fine dust on hard floors and in the crevices using a Soft Action Brush woven with anti-static silver threads. A 180 degree swivel head lets you clean every corner. It also prevents pet hair from getting tangled inside. And you can easily maintain the drum by detaching it with one click.

* Based on internal testing using Min, Mid and Max modes. Results may vary depending on individual use.

Specifications

  • VS20R90****, VS20T75***020T7536T5/FA, VS20R9046T3/FA

  • Dark ChroMetal

  • 1 EA

  • VCA-SAB90

  • 250x260x72 mm

Reviews

Soft Action Brush VCA-SAB90

1.9

Recommended by 14% of customers.

Write a review
5.0 6%
4.0 6%
3.0 6%
2.0 35%
1.0 47%
Features 2.3
Performance 2.3
Design 2.0
Value 1.7

Filters

Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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17 Reviews

Jpflueger
1 (9,999)

2023-04-06

Elkhorn, WI

:
1 (9,999)
We bought this mainly to clean our hardwood floors, it started making a terrible squeaking noise that sounded like the rollers, then the rubber sleeve on the back wheel fell off now it's useless. We loves the vacuum so much that we decided to buy a replacement since we didn't know that this was a common problem and assumed it was just a one off issue. However when the new vacuum came we found out that it does not include this soft brush head anymore. Now we have one vacuum that doesn't work right and one that we need to return.
Originally posted on Samsung US
Response from Samsung:
2023-04-12

Customer Care

Hi There, Let's help you out with your unit. We would like to speak to you directly to determine how we can effectively assist you. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145662863, to help our team pull up your information. Have a great day! ^Chrystel

eangel
2 (9,999)

2023-06-16

Bridgeview, IL

:
2 (9,999)
It works great at cleaning our hardwood floor. Less than two years the hardwood floor cleaner tool (Soft Action Brush) has stopped working, which is the main reason why I had chosen Samsung Jet over Dyson. And the replacement appears to cost about a third of the original price for the whole vacuum, what a bummer!!!
Originally posted on Samsung US
Response from Samsung:
2023-06-21

Samsung Customer Care

Hi there, We would love to discuss your Soft Action Brush of the vacuum to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145920806) to help our team pull up your information when you message us. Have a great day. ^Charles

Cindy
2 (9,999)

2023-11-23

Herculaneum, Missouri

:
2 (9,999)
I wanted a stick vacuum. My daughter bought me this one, unfortunately the soft brush broke. It cost almost as much to replace that tool, as it does to but a new vacuum. It's frustrating, because I'm unable to use any of the other tools. Due to my hardwood floors.
Originally posted on Samsung US
Response from Samsung:
2023-11-24

SEA Care

Cindy, we know how it feels if one of your vacuum accessories is broken. Allow us to help you with this. To check the availability and compatibility of your soft action brush replacement, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance with your auto door release, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146559478) to help our team pull up your information. Have a great day. ^Camille

cody
1 (9,999)

2022-08-02

:
1 (9,999)
like another reviewer stated, the felt on the bottom starts falling off after minimal usage. now the wheel on the bottom fell off and it's scratching my hardwood floor whenever i vacuum. i definitely don't recommend this product.
Originally posted on Samsung US
Response from Samsung:
2022-09-27

Samsung Care

Thank you for your review, Cody. We would love the opportunity to speak with you about this concern regarding your Samsung Jet Soft Brush to determine how we can best assist you with this. Please reach out to us directly on the following options. 1. Samsung: Community smsng.us/Samsung-Community 2. Facebook: smsng.us/Facebook-Messenger 3. Twitter: smsng.us/Twitter-Messages When you message us, please provide them with this number (1144965997) to help our team pull up your information. Have a great day. ^Camille

Myers
2 (9,999)

2023-02-01

Pennsylvania

:
2 (9,999)
I like the vacuum itself, but this attachment stared making a terrible noise. We’ve taking it apart to clean the whole thing and it’s still squealing. For the price of the vacuum I wish it would last longer than it did.
Originally posted on Samsung US
Response from Samsung:
2023-02-06

Samsung Care

Hi Myers, We are happy to know that you like this Samsung vacuum. We wish to help with your experience with the attachment. To better assist you and to collect more details, please reach us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145423112 to help our team pull up your information. Leo

Shark
5 (9,999)

2021-11-11

Wellington

:
5 (9,999)
[This review was collected as part of a promotion.] I mostly use the pet brush as it pulls all hairs and everything very effectively and maybe twice a month use this. Pet brush cleans everything very nicely but i am surprised to see the fine dust this brush picks up.
I recommended this product.
Originally posted on Samsung New Zealand
Justin
1 (9,999)

2023-02-27

New York, NY

:
1 (9,999)
This brush is the only thing that worked on my hardwood floors, everything else scratches them and I am going to loose my security deposit on my apt which is all wood. What am I supposed to do with this vacuum?!
Originally posted on Samsung US
Response from Samsung:
2023-03-06

Samsung Care

Good day, Justin. We understand that having a working vacuum is important. If your Jetbot Mop is not cleaning normally or thoroughly, you'll need to check if the components are connected correctly and that the sensors are clear of dust. Jetbot Mop is not cleaning properly: https://www.samsung.com/us/support/troubleshooting/TSG01207761/ You can also try out different cleaning modes to find which ones suit your home and floors the best. Cleaning Modes: https://www.samsung.com/us/support/answer/ANS00086922/ If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145529513) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

Ryan
2 (9,999)

2023-01-02

Alpharetta, GA

:
2 (9,999)
Bought the product a year ago. This is the only head I can use on wood floors. The other head scratches the wood floor. However, this Soft Brush broke a month ago. Now, I can't use the stick vacuum.
Originally posted on Samsung US
Response from Samsung:
2023-01-09

Samsung Care

Hello Ryan. Thank you for sharing your experience with the Soft Brush attachment for the vacuum. We would love to speak with you about your appliance to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145323377) to help our team pull up your information. Have a great day. ^Charles

Kvnly
3 (9,999)

2021-06-16

:
3 (9,999)
I have this head with my Jet90 complete, im not too happy that just after one week of usage, i get hair tangle in the small wheels, making it hard to move. now its not moving as smooth as i expected
Originally posted on Samsung Australia

Features

3 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

3 (9,999)
Anonymous
2 (9,999)

2022-10-11

:
2 (9,999)
Not happy with this vaccum cleaner. The soft wheels on the hard floor head gets clogged with hair all the time. Not worth the price. Cleaning is fine, but ease of use is not good at all.
Originally posted on Samsung Australia

Features

3 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Dinerenblanc
1 (9,999)

2021-08-13

:
1 (9,999)
Hair gets caught within the rubber wheel housing and makes the vacuum a chore to push. Wouldn't be as much of an issue if the rubber wheels were removable, but they're not.
Originally posted on Samsung Australia

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
ChefDavid
2 (9,999)

2021-07-16

Pensacola, FL

:
2 (9,999)
purchased this in may. now the felt on the bottom keeps falling off making it difficult to vacuum. tried numerous times to call. i would like a replacement.
Originally posted on Samsung US
Response from Samsung:
2021-07-19

Samsung Care

Hey, David. I understand you would like a replacement device because the bottom keeps falling through. Thank you for bringing this to our attention. We value your feedback to create better experiences for our customers. So we can take a look at your unit. Feel free to reach out to us using one of the following methods for assistance. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143529798

PhilP
4 (9,999)

2022-12-19

Auckland NZ

:
4 (9,999)
The magnetic pickup is awesome on Hard floors and picks up even the smallest of bits. While changing heads can be annoying its worth it for the results!
I recommended this product.
Originally posted on Samsung New Zealand
Mital
1 (9,999)

2023-07-01

Newnan

:
1 (9,999)
After a year, bottom of soft brush action roller is damaged. Because of that whenever I vacuum, it makes squickie sound and leaves marks on floor.
Originally posted on Samsung US
Response from Samsung:
2023-07-06

Samsung Care

Hi Mital, We would love to discuss your Soft Action Brush of the vacuum to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1145983478 to help our team pull up your information when you message us. Leo

Mobius
1 (9,999)

2023-01-25

:
1 (9,999)
Mine fell apart. I can't even try to get service for the product via the samsung site since it doesn't have a serial number
Originally posted on Samsung US
Response from Samsung:
2023-01-30

Samsung Care

Hello Mobius, Thank you for sharing your thoughts about the accessory. We would love to discuss your soft brush accessory to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145397132) to help our team pull up your information when you message us. Have a great day. ^Charles

Elena
1 (9,999)

2025-10-12

Canada

:
1 (9,999)
After 8 monte the brush stop working . We paid 900 doll plus tax!!! We Even could not fine the brush stop!
Originally posted on Samsung US
Response from Samsung:
2025-10-13

SEA Care

Elena, we know how much peace of mind the vacuum can bring to a household. Let's get this taken care of. Here is a guide to help you troubleshoot if your spin brush has stopped working. Samsung Jet Stick brush stops spinning https://www.samsung.com/us/support/troubleshooting/TSG01204474/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151008270) to help our team pull up your information. Have a great day. ^Camille

Ripoff
1 (9,999)

2023-05-24

Nj

:
1 (9,999)
This head is terrible. I brought vaccum and then this head and fell apart within months.
Originally posted on Samsung US
Response from Samsung:
2023-05-30

Samsung Customer Care

Greetings, Let's get the details to help you with your vacuum's soft brush. Each vacuum accessory is designed to be used on different surfaces. Here is a link to help you check which accessories are ideal for which situation. Use your jet sticks accessories: https://www.samsung.com/us/support/answer/ANS00085902/ If you are considering purchasing a replacement, please click this link: https://www.samsung.com/us/home-appliances/home-appliances-accessories/vacuums/samsung-jet-soft-brush-jet-90-complete-and-jet-75-complete-vca-sab90-xaa/ Should you need support in the future, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145832944, to help our team pull up your information when you message us. Have a great day. -John