Galaxy Buds3
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Features
Galaxy AI is here for your all-new Galaxy Buds3. Discover the details in your favorite songs. Re-engineered with an angled design to bring sound closer to your ears. Feel the beat with a new 11mm speaker for strong, dynamic sound. Hear the distinct timbre and clarity in each note with 24-bit CODEC, giving you the ultimate Hi-Fi sound experience. Fine-tune the details with Galaxy AI enhancements for ANC and real-time translation that give you an edge.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
All-new, open-type design
Immersive Sound with Ultra High-Quality Audio
Adaptive EQ / ANC
Galaxy AI-powered sound
*Ultra high quality audio up to 24bit/96kHz’ is available on Galaxy S24 series, S23 series, Z Fold6, Z Flip6, Z Fold5, Z Flip5 and Tab S9 series with One UI 6.1.1 or above. Additional devices may be supported in the future.
*ANC(Active Noise Canceling) is off by default.
*Interpreter requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supporte Id features may vary by country, region or carrier. Availability of supported languages may vary.
*Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
*Galaxy AI features are supported on Galaxy S24 series, Galaxy S23 series, Galaxy Z Fold5 series, Galaxy Z Flip5, Galaxy S23 FE, Galaxy S22 series, Galaxy Z Fold4 series and Galaxy Z Flip4 as of May 2024.
Edge design mixed with superb sound
Secure fit for sensational sound
Re-imagined design, engineered for incomparable sound. Feel the difference with our all-new, open-type earbuds with a snug, angled fit to seal in sound.
*Available colors may vary by country or carrier.
Ergonomically engineered for easy listening
Our new angular design has been meticulously crafted based on 3D ear data collected from a computational design tool to check for wearability. It's made to optimize sound and minimize ear canal pressure, making it ideal for day-to-day wear.
Change it up with just a touch
Leave your phone in your pocket and conveniently control your earbuds by using simple gestures. Even with a swift swipe, rest assured your Galaxy Buds3 stay securely in your ears.
Swipe
Swipe up/down the Blade to adjust the volume.
Pinch Control
Pinch Control - Pinch to play and pause, or pinch and hold to change noise control or to launch your favorite app.
Dive into the depths of sound
Bring the beat in
Equipped with a new 11mm speaker with a 1.5x amplitude enhanced diaphragm, step up your sound and go from dull to dynamic.
Hi-Fi sound that hits different
Retain ultra high-quality audio from the recording studio to your Galaxy Buds3. The Samsung Seamless Codec compresses and encodes up to 24bit/96kHz audio. Then, decodes on the Galaxy Buds3, maintaining the 24bit/96kHz, high-fidelity sound so you can hear the intricate details, just as it was intended.
*Ultra High-Quality Audio up to 24bit / 96kHz is available on Galaxy S24 series, Galaxy S23 series, Galaxy Z Fold6, Galaxy Z Flip6, Galaxy Z Fold5, Galaxy Z Flip5 and Galaxy Tab S9 series with One UI 6.1.1 or above.
*Additional devices may be supported in the future.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
Galaxy AI makes music enjoyable for any ear
Delve into your personal soundscape with Galaxy AI-assisted Adaptive EQ/Adaptive ANC. Based on individual ear shape and wearing habits, our AI-boosted algorithm analyzes sound detected through the inner and outer mics in real-time. Then, Galaxy AI optimizes your listening experience by adjusting the sound to conform to your fit with pinpoint precision.
*ANC(Active Noise Canceling) is off by default.
ANC lets you hear in the clear
Take the guesswork out of sound setting with ANC. Whether you're enjoying the latest shows, on a call with your bestie or listening to your playlist, listen with the right adjustments wherever you go.
*ANC(Active Noise Canceling) is off by default.
Overcome language barriers in seconds
With Galaxy AI, understand the world like never before. See the translation on your Samsung Galaxy smartphone, and simultaneously hear your conversation interpreted in real-time through your Galaxy Buds3. Discover what it means to be truly free of language barriers. Once the app is open, the Interpreter feature will start up with the mode last used.
To access listening mode, simply pinch and hold your earbuds and your Galaxy Buds3 will continue to interpret as the speaker is talking.
In conversation mode, place the phone mic toward the speaker, short press your Galaxy Buds3 and listen to your conversation translated in real-time.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Audio interpretation is only available when wearing Galaxy Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Galaxy Buds themselves. If Galaxy Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
*Interpreter requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supported features may vary by country, region or carrier. Availability of supported languages may vary.
*Samsung Galaxy devices may require the latest software update to properly support Galaxy AI features.
*Galaxy AI features are supported on Galaxy S24 series, Galaxy S23 series, Galaxy Z Fold5, Galaxy Z Flip5, Galaxy S23 FE, Galaxy S22 series, Galaxy Z Fold4 series and Galaxy Z Flip4 series as of May 2024.
*The default setting of the Pinch and Hold gesture is set to Noise Control. In order to change the Interpreter Mode, the settings must be configured directly in the phone settings for devices running One UI 8.0 and later. For devices running on earlier versions of One UI, configurations can be found in the Galaxy Wearable app.
Super Clear Call, as if you are near
Looking for smooth, reliable, high-quality calls? Galaxy Buds3 offers highly-improved call quality through enhanced machine learning and super wideband technology. The elaborately trained machine learning model analyzes ambient noise and the user's voice patterns. Then it selectively removes unnecessary noise and improves call quality, ensuring your voice is heard — even in noisy environments. Enhance your conversations with rich, lifelike clarity through super wideband calls — double the voice bandwidth of conventional Bluetooth calls.
*Super wideband call is available only when paired with Galaxy Z Fold6, Galaxy Z Flip6 with One UI 6.1.1 or above. Additional devices may be supported in the future.
*Super Wideband (SWB) is available regardless of the Call App. SWB may not be supported depending on the mobile network between devices.
TV 360 Audio puts you front and center
Dive into a spatial sound experience. 360 Audio is a feature that identifies the exact direction of the sound as you tilt your head, providing surround sound for a more vivid listening and viewing experience.
*360 Audio is only available on Samsung Galaxy smartphones and Galaxy Tab devices with Android One UI version 3.1 or later, and selected Samsung TV models. Supported Samsung TV models include: Neo QLED 8K (QN900D, QN800D), Neo QLED 4K (QN95D, QN90D, QN87D, QN85D) OLED (S95D, S90D, S85D), QLED (Q80D, Q70D). Support for 360 Audio and head tracking may vary depending on the application and content.
*Direct Multi-channel is available on Samsung Galaxy smartphones and Galaxy Tab devices with Android One UI version 4.1.1 or later.
Swap devices without missing a beat through PC Auto Switch
PC Auto Switch on Galaxy Buds3 detects audio activity and transfers the connection to your favorite Samsung Galaxy devices, so you can work and play seamlessly.
*Auto Switch feature is only available on Samsung Galaxy Book series with One UI 6.0 or later, Samsung Galaxy smartphones and Galaxy Tab devices with One UI 4.1.1 or later and Galaxy Watch4 series or later. Samsung Galaxy devices must be logged in to Samsung Account to enable the Auto Switch feature. Auto Switch feature for Samsung TV is only available on Samsung TVs launched Feb ’22 or later after getting a firmware update from Jul ’22. Auto Switch with TV is only available for making and receiving phone calls.
Personalize your sound via quick settings panel
Fine-tune your audio straight from the quick settings panel. Just swipe down from the top of the screen, touch and hold the volume slider or Buds icon and adjust noise control and sound settings. Best of all, your preferred sound settings are now saved for each app. Simply adjust them in the quick settings panel while the app is playing media. Whether you enjoy 360 Audio on YouTube or prefer bass boost equalizer on Spotify, your audio is always tuned just the way you like it.
*Actual UX, UI may be different.
*Availability of functions may vary by country, language, device model, apps. Some functional widgets may require a network connection and/or Samsung Account login.
*Available on Samsung Galaxy devices with One UI 7.0 or above. Additional devices may be supported in the future.
Share your sound with those around via Auracast
With Auracast broadcast technology, share your audio stream with an unlimited number of devices. Effortlessly transform your Samsung TV, Samsung Galaxy smartphone or tablet into a radio source to start engaging with others.
*Devices with Auracast Source ability are available only on Samsung Galaxy smartphones, tablets with Android One UI version 6.1 or later, and select TV models. Supported Galaxy smartphone and tablet models include: S24+, S24, S24 Ultra, Galaxy Z Flip5, Galaxy Z Fold5, S23+, S23 (except FE edition), S23 Ultra, Tab S9+, Tab S9+ 5G, Tab S9, Tab S9 Ultra, Tab S9 Ultra 5G, Tab S9 FE+, Tab S9 FE+ 5G, Tab S9 FE, Tab S9 FE 5G and Tab S9 5G. Supported TV models include: 2024 NeoQLED 8K QND800, QND900, 2023 Neo QLED 8K and 2023 MICRO LED models.
*Devices with Auracast Assistant ability are available only on Samsung Galaxy smartphones, tablets with Android One UI version 5.1.1 or later. Supported Galaxy smartphone and tablet models include: S24+, S24, S24 Ultra, S23+, S23, S23 Ultra, Z Fold5, Z Flip5, Z Fold4, Z Flip4, A54 5G, A55 5G, M54 5G, Tab S9+, Tab S9+ 5G, Tab S9, Tab S9 Ultra, Tab S9 Ultra 5G, Tab S9 FE+, Tab S9 FE+ 5G, Tab S9 FE, Tab S9 FE 5G, Tab S9 5G and Tab Active 5G.
*Connecting 2 or more devices to Auracast is limited to Samsung Galaxy devices.
*The quality of the Auracast audio stream may vary depending on the application, network connection and other factors.
Just say the command - done
Control your audio settings without needing to touch your phone. Simply say a command, such as "next song" or "volume up" and let Galaxy Buds3 do the rest.
*Images simulated for illustrative purposes. Sequences shortened and simulated. Actual UI may be different.
*Devices sold separately.
*The Voice Command menu appears when the language pack matching the system language exists. Voice Command is limited to fixed commands and is only available in Korean, English (India, United Kingdom, United States), Portuguese (Brazil), Chinese, German, Spanish (Mexico, Spain), Italian and Polish at the time of release.
*The initial language for commands follows the system language setting, and can be altered in the phone settings for devices running One UI 8.0 and later. For devices running on earlier versions of One UI, configurations can be found in the Galaxy Wearable app.
*Additional language packs may be supported in the future.
Seek your serene sound space
Mindfulness comes with daily practice. At the press of a button, teleport to a worry-free world of your own with Samsung Health powered by Calm. Alleviate stress with peaceful melodies from nature, improve your focus with white noise or relax with ASMR content for a happier, healthier you.
*Devices sold separately.
*Some content may incur additional charges. Samsung Account log in is required for Samsung Health.
*Mindfulness feature settings can be configured directly in the phone settings for devices running One UI 8.0 and later. For devices running on earlier versions of One UI, configurations can be found in the Galaxy Wearable app. The Samsung Health app needs to be downloaded in order to use the Mindfulness feature.
*Service availability may vary by country or region.
Enjoy the seamless experience across Android smartphones
Start your Galaxy Wearable experience on your Android smartphone. Pair your Galaxy Watch, Buds or Ring easily with the Android phone you already have. Just download the Galaxy Wearable and Samsung Health apps on Google Play, and you're good to go. You can even try out different watch faces on the Galaxy Wearable app—mix and match various features to your liking.
*Connecting Samsung Galaxy Buds as Bluetooth Audio is available regardless of the OS. For devices running One UI 8.0 and later, settings can be configured directly in the phone settings. For devices running on earlier versions of One UI, configurations can be found in the Galaxy Wearable app. Additionally, to use the Galaxy Wearable app, Samsung Galaxy Buds must be paired with a smartphone running Android 11.0 or above with at least 1.5 GB of memory.
*Advanced settings on the Galaxy Wearable app include Noise Control, Adaptive EQ, Pinch Control and software update.
*Some features are only available on selected Samsung Galaxy smartphones.
*Galaxy Wearable app is not supported on iOS.
*Samsung Health Monitor app is only available on Samsung Galaxy smartphones.
*Gesture and Find My Ring features are only available on Samsung Galaxy smartphones.
*Suggested Replies feature on Galaxy Watch7 and Galaxy Watch Ultra is only available on Samsung Galaxy smartphones.
*Availability and supported features may vary by country, region or carrier.
*Android is a trademark of Google LCC.
All in harmony
Keep your music and audio flowing, whenever and wherever you're going.
*With ANC on/off, earbuds and case provide up to 30 hours of play time on a full charge. Based on internal testing. Play time tested by pairing a pre-production Galaxy Buds3 to a recently released Galaxy smartphone with default settings. Actual battery life may vary and depend on usage conditions, settings, number of times charged, Bluetooth signal strength, and other factors. ‘Play time’ refers to when the Galaxy Buds3 are connected to the phone, streaming music. Actual Play time may vary based on settings.
*IP57 is based on laboratory test conditions for submersion in up to 1 meter of fresh water for up to 30 minutes.
*Not advised for beach or pool use. Charging case is not water resistant. If the earbuds are damaged, they are not guaranteed to be water resistant. If the earbuds or your hands are wet, they must be dried thoroughly prior to handling or placing into the charging case. If placed into the charging case without drying, the earbuds may be damaged.
*Provided charging case is to charge the Galaxy Buds3.
*The Galaxy Wearable application can only be downloaded on smartphones with Android 10.0 or above and minimum 1.5GB Memory.
*The typical capacity has been tested under independent laboratory settings using the IEC 61960-3 standard. Typical capacity is the average estimated capacity, accounting for variations across battery samples. The rated capacity is 53mAh for the earbuds and 515mAh for the charging case.
Find the best Galaxy Buds for you
*Actual Play time may vary based on settings.
*The Galaxy Wearable application can only be downloaded on smartphones with Android 10.0 or above and minimum 1.5GB Memory.
Specifications
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Earbud Weight (g)
4.7
-
Bluetooth Version
Bluetooth v5.4
-
Sensors
Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU(Voice Pickup Unit)
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Number of MIC
6
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Speaker
1-way
-
Ambient Sound
No
-
Active Noise Cancellation
Yes
-
360 Audio
Yes
-
Audio Codec
AAC, SBC, SSC(Samsung Seamless Codec), SSC-UHQ
-
Adaptive EQ
Yes
-
Adaptive ANC
Yes
-
Super Wide Band
Yes
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Bluetooth Version
Bluetooth v5.4
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Bluetooth Profiles
A2DP, AVRCP, HFP, PBP, TMAP
-
LE Audio
Yes
-
Auto Switch
Yes
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Accelerometer, Gyro Sensor, Hall Sensor, Pressure Sensor, Proximity Sensor, Touch Sensor, VPU(Voice Pickup Unit)
-
Earbud Dimension (HxWxD, mm)
18.1 x 20.4 x 31.9
-
Earbud Weight (g)
4.7
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Case Dimension (HxWxD, mm)
48.7 x 58.9 x 24.4
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Case Weight (g)
46.5
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Durability
IP57
-
Talk Time (Hours, ANC On)
Up to 3.5
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Total Talk Time (Hours, ANC On)
Up to 18
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Music Play Time (Hours, ANC On)
Up to 5
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Total Music Play Time (Hours, ANC On)
Up to 24
-
Talk Time (Hours, ANC Off)
Up to 4
-
Total Talk Time (Hours, ANC Off)
Up to 20
-
Music Play Time (Hours, ANC Off)
Up to 6
-
Total Music Play Time (Hours, ANC Off)
Up to 30
-
Earbud Battery Capacity (mAh, Typical)
48.0
-
Case Battery Capacity (mAh, Typical)
515
-
Samsung Find
Yes
-
Bixby Voice Wake-up
Yes
-
Neck Stretch Reminder
Yes
-
Voice Command
Yes
Reviews
Galaxy Buds3
- The product has mixed performance, with some users praising the sound quality, battery life, and comfortable fit
- The majority report significant issues with the design and fit, including the earbuds constantly falling out
- Many also note poor noise cancellation, build quality, connectivity, charging, and durability problems compared to previous models
- Overall, the design flaws and fit issues make the product impractical for everyday use or physical activity for most customers
Reviews with images & videos
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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
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555 Reviews
2024-08-20
2025-05-28
Jordan
2025-07-21
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
2025-09-14
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2024-07-31
Edinburgh
Samsung UK Reviews Team
Thank you for sharing with us this five-star review about your new and amazing Galaxy Buds3! We are delighted to read that you treated yourself to a new Samsung phone as well as your very first and incredible pair of earbuds. It is great that you were impressed by the new smart design of these earbuds, as well as by their inspiring colour and sleek finish. We are also glad that they fit in your ears so comfortably that you have also worn them when sleeping, and that they stayed secure in your ears for as long as you needed. Furthermore, we are glad that, as soon as you opened the case, your phone recognised them straight away, and that the setup and syncrhonisation with your mobile device was very easy. Finally, it makes us very happy to read that you think the sound quality is excellent, and that you have also found them very easy to control thanks to the new and innovative gesture functions. The Galaxy Buds3 deliver new heights of sound with plenty of style, comfort and smartness. Enjoy! ^CL at Samsung Support
2026-01-21
SECA CS
Hello Johnny Two-Shoes, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2025-04-07
Uk
2024-08-05
Forres
2024-07-29
Morecambe
2026-01-24
SECA CS
Hello MrDrProfZ, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care
2024-07-29
Gloucester
2025-10-01
Oxfordshire
CX
We're sorry to hear that you're experiencing an issue with your left bud sounding quiet, Cadz. This isn't what we'd expect to happen, and we're here to help. We'd initially like to recommend cleaning the microphone hole, speaker, and air duct using a clean, dry, and soft brush or a cotton swab. The following link contains many more steps to go through to get your Bud working as it should: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ If the issue persists, please don't hesitate to reach out to our Support Teams, who are on hand and ready to help. We can go through more steps to get your Buds working, and we can arrange a repair for you wherever necessary. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Many thanks for taking the time to review your Galaxy Buds3. Your feedback is very important to us, and we're confident that you will soon be back to enjoying the fantastic, crisp sounds, along with the top spec features such as Active Noise Cancelling. You have a fantastic Samsung ecosystem with your Buds3, your S24 Ultra, and your Gear Fit3, and we're always here to support you and to ensure that everything works perfectly smoothly for you. ^EW at Samsung Support
2025-10-23
Dubai, UAE
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2024-08-29
Manchester
2024-07-30
Dudley
2024-08-04
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Samsung support
Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available daily: 8AM to 8PM.
2024-12-22
Samsung Support Team
Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2024-09-23
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Samsung support
Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available daily: 8AM to 8PM.
2025-06-26
Wiltshire
CX
We are disheartened to read that you are not happy with the Galaxy Buds3, which you received as a complimentary item for the purchase of 2 amazing Galaxy S25 and a fantastic Galaxy S25 Ultra, Hickle. It is our understanding that you don't find them comfortable and secure in your ears and that, although you have watched a video about how to wear them correctly, this issue is persisting. We would like to reassure you that the Galaxy Buds3 come with our new angular design, which has been meticulously crafted based on 3D ear data to check for wearability and comfort. Please follow this link, where you can find a useful step-by-step guide about how to wear these earbuds for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopvlq0lg1-Uaz16udo_A2K9Q8-tRtBWc0pwd8TP1HQ4FKdEAOBT If you need more assistance with this, please don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2024-09-02
Bideford
2024-10-22
CX
Thank you for your four-star feedback, Luke! We are pleased to see that you are enjoying the stylish design, seamless connectivity and advanced features such as 360 Audio on your Galaxy Buds3. However, we are sorry that you are not 100% satisfied with the sound. To ensure you get the perfect levels to suit your preferences, we recommend tweaking the sound using the equaliser within the Galaxy Wearables app. For more information, check out this link: https://spr.ly/6425qxhnS ^CR at Samsung Support
2024-09-13
Mitcham
CX
We are thrilled to read that you decided to continue trusting the impressive technology and quality of our earbuds with the amazing Galaxy Buds3, Sandra! It is great that you found the perfect upgrade to your previous and still amazing Galaxy Buds Live with this fantastic product, and that you are finding it awesome. We are delighted that you like the sleek and all-new, open-type design, and that you are also impressed by its advanced sound quality. This fantastic product is built to deliver the ultimate Hi-Fi experience thanks to its powerful speakers, advanced AI technology and ergonomic shape. In addition to this, we are pleased that you are also happy with its advanced charging case, which doesn't just come in a convenient size to fit perfectly in your pocket, but it also holds charge by itself, so you can charge your earbuds on the go. Finally, we are glad that you are impressed by the seamless interaction between these earbuds and your phone, and that they have become your perfect companion at the gym. Enjoy! ^CL at Samsung Support
2024-09-06
Walsall
CX
We're absolutely delighted to see that you are loving your Buds3 as much as you are, so we appreciate your feedback. The great new is that they're not just a pretty package, as premium is built into every other part of them! As soon as you take them out of the case you'll be able to instantly connect them to any compatible device, so you can start enjoying them right away. The new design means that they're even more comfortable than ever, so you can enjoy them for as long as you'd like without them causing any discomfort to your ears, and thanks to the powerful battery, and quick recharge provided by the case, you'll get a true all-day performance from them. The sound has been remastered so that the speakers deliver crystal-clear clarity for anything that you want to be listening to, so you'll be able to enjoy everything like never before. ^DB at Samsung Support
2025-02-28
Lincolnshire
CX
We are disheartened to read that the Galaxy Buds3 have not met your expectations overall because you don't find them comfortable and secure in your ears, with the sound quality and Active Noise Canceling (ANC) also not meeting your expectations, Petley. It is very important to ensure you are wearing your earbuds correctly for the devices to recognise the correct positioning of the microphones and speakers, which will dramatically affect the quality of sound as well as the Active Noise Canceling performance. Please don't hesitate to follow this link, where you can find a very useful guide about how to wear your Galaxy Buds3 correctly for the best results: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooQ-IvELKAGcNXSmwftITaKqUFMjRTJgA549ErKSoH6EUvpilOX We also appreciate that you prefer tapping the earbuds to control them rather than using the pinch and swipe features, and while we understand that this is entirely dependent on personal preferences, we would still like to share with you this link, which can be very useful: https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopYOUDvFfkhvoeJf_m6GwrOEQ-3LJ2UF7HH3FZTxWW0ON1G5OTA If you need more help with making the most of your Galaxy Buds3, or have any questions, please also don't hesitate to speak to our Support Teams, who are always ready to help. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-04-17
CX
We are sorry to read that the Galaxy Buds3 have not met your expectations overall because, although you are impressed by their durability, you noticed they do not fit in your ears comfortably, with the sound also not being good enough, Matty. It is very important to ensure that your earbuds are being worn correctly in your ears for their speakers and microphones to work optimally, as well as to enjoy the most comfortable and secure fit. Please follow this link, where you can find a useful step-by-step guide about how to wear your Galaxy Buds3 in your ears correctly and easily every time: How to Wear Galaxy Buds3 - https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOooWW26_LZ5qzcrJwv0lG1qrSkjn-SqFr_hF2cLDZVdoRWfrGMUJ If you are still experiencing issues with this product after you followed the steps from the link above, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-09-13
London
CX
Congratulations on your new and impressive Galaxy Buds3, Kimo! The innovative angular design of this product has been meticulously crafted for the perfect fit, making it comfortable as well as perfectly secure in your ears, even when working out. Additionally, it is great that you are finding the convenient and different coloured lights very useful to distinguish the two earbuds for the most straightforward experience. Furthermore, we are delighted to read that you are also impressed by the advanced sound technology and speakers of this product, which deliver the ultimate Hi-Fi experience with every tune. Not only that but, as you mentioned, the Galaxy Buds3 also boast the enhanced ANC (Active Noise Canceling) feature, which limits background noise, so you can always stay focused on what matters, while also being aware of your surroundings. We also appreciate that you are still getting used to the new gesture functions to control the volume of your earbuds, and please check page 25 of the User Manual for an easy step-by-step guide about how to make the most of them: https://spr.ly/6420ovQk0 This impressive device will help you reach new heights of sound thanks to its revolutionary features, enhanced sound technology and premium design! ^CL at Samsung Support
2025-09-20
Martin Samsung CS
Hi Jbcan, We appreciate you taking time out of your day to provide us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2025-04-10
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1mcl9jaA/870265af-9f2c-5b8b-a39c-e23513193901)
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2025-09-19
Samsung Electronics
Değerli Müşterimiz, Geri bildiriminiz için teşekkür ederiz. Sizlere her zaman en kaliteli, en hızlı ve güvenilir hizmeti sağlamak birinci önceliğimiz. Mutluluğunuzun bir parçası olmak için çalışıyoruz.
2024-08-28
MANCHESTER
2024-08-05
London
2024-07-30
Mitcham
Samsung UK Reviews Team
Thank you for taking the time to share with us this review about your experience with the Galaxy Buds3. We are glad to read that you are impressed with the superb sound quality these earbuds can deliver, and that you are also happy with their long-lasting battery and new lightweight design. Still, we appreciate that you have noticed they don't stay easily in your ears, and please follow this link to find an easy step-by-step guide about how to wear them comfortably and safely for the best experience: https://spr.ly/6426c2t3y. It is also great that you found it very easy to connect them to your amazing Galaxy phone, and that you have also been making the most of the Active Noise Canceling feature to be always focused on your calls. The Galaxy Buds3 are built to impress and make your life easier and happier with the ultimate Hi-Fi experience. ^CL at Samsung Support
2025-07-01
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9waw/9e74c0fe-5240-5675-9bbd-34d5327c6dc7)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9waw/cacadc6b-711d-5c5e-8a16-30747a290f6d)
2024-07-29
Glasgow
2024-08-05
St leonards on sea
CX
We are pleased to read that you are a long-time Samsung fan, and that you are overall happy with your new and amazing Galaxy Buds3, Ruby. It is great that, as soon as you unboxed them, you immediately liked the sleek and compact case, as well as the design of the earbuds themselves with Silver colour and the all-new angled shape. We are also glad that you are finding them very comfortable to wear, and that you are also impressed by the enhanced Active Noise Canceling feature. It is also our understanding that you have noticed they slip easily out of your fingers at times, and we recommend making sure your hands are always dry and clean when handling them for the best experience, especially when using gestures. In the meantime, we are delighted that you are making the most of these awesome earbuds, and that you are very happy with them. ^CL at Samsung Support
2025-07-10
Samsung Electronics
Değerli Müşterimiz, Daha fazla desteğe ihtiyaç duymanız halinde, https://www.samsung.com/tr/support/contact/ adresi üzerinden Canlı Destek kanalımıza bağlanabilir ya da 0850 644 77 11 numaralı hattımız üzerinden WhatsApp Destek kanalımızla iletişime geçebilirsiniz.
2024-08-11
London, UK
CX
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy Buds3, Garf. We are sorry to read that, although you are happy with the lightweight design, comfortable fit and excellent sound quality of these earbuds, you are not finding the ANC (Active Noise Canceling) feature to be as easy to use and effective as your previous earbuds. We would like to reassure you that our new earbuds come with an improved ANC which ensures you can always focus on what matters while keeping unwanted noises out. The way to enable this feature on the Galaxy Buds3 is now even easier with the new gesture function, and you can find a guide on how to activate it on pages 27 and 28 of the User Manual: https://spr.ly/6422lEOt8 Please also make sure to be wearing your earbuds correctly for the best experience: https://spr.ly/6423lEOtD If you need more assistance with making the most of your earbuds, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6424lEOtE ^CL at Samsung Support
2024-08-07
Bolton
CX
It's superb to see that you're happy to fully recommend your Galaxy Buds3 to anyone looking for new buds, or upgrading their current set. The first impression that they've been giving all our customers has been extremely favourable, as they look stylish and premium. The two-tone grey makes them eye-catching, which is useful for those times when you forget to put them back in their case. The sound quality that they provide is where they really shine, though, as they'll ensure that you get deep bass and crisp quality, so that you'll be able to hear everything exactly as the creators intended. The beep that signals that you have correctly installed them in your ear means you'll always have them sitting in the most comfortable position, with less worry about them falling out. We're thrilled to see that you can't think of a single negative. ^DB at Samsung Support
2024-07-30
Peterborough
Samsung
We are pleased to read that you are overall happy with the amazing Galaxy Buds3. It is great that you are impressed by their immersive and optimised sound quality, enhanced to the next level thanks to the new angled design and 11mm speaker, and that you made the most of them while gaming. Please also follow this link to check how to wear them correctly for the best comfort, which will also increase the effectiveness of the Active Noise Canceling feature: https://spr.ly/6425c2ecD We are also glad that you like the new and incredibly smart charging case as well as their long-lasting battery. The Galaxy Buds3 help you dive into the depths of sound with the best clarity! ^CL at Samsung Support
2024-09-12
BIRKENHEAD
CX
Thank you very much for your review and your continued loyalty! We are thrilled to see how much you are enjoying the seamless connectivity of your new Buds3. Although you are not 100% satisfied with the shape, the quality audio, powerful battery and convenient, stylish charging case will provide you many years of enjoyment! ^CR at Samsung Support
2024-10-14
2025-11-08
Samsung Electronics
Değerli Müşterimiz, Olumlu geri bildiriminiz için teşekkür ederiz. Sizlere her zaman en kaliteli, en hızlı ve güvenilir hizmeti sağlamak birinci önceliğimiz. Mutluluğunuzun bir parçası olmak için çalışıyoruz.
2025-06-04
West Yorkshire
CX
We are sad to see you are not enjoying your Buds3, Adam. With Active Noise Cancellation and the new 11mm speaker with 1.5x amp-enhanced diaphragm, you will get the ultimate audio experience! Along with Bluetooth v5.4, you'll be connected smoothly easier than ever before! The massive 515 mAh case battery and 48 mAh bud battery, you'll get hours of fun listening to your favourite tunes! We appreciate your feedback regarding the fit, we do our best to make sure they fit all of our customers, however, all ears are different and can make this hard to achieve. We will pass your feedback on to help improve our services. ^LB at Samsung Support
2025-05-16
CX
We are disappointed to see you are not enjoying your new Buds3. With thanks to the re-imagined design, engineered for incomparable sound, our all-new, open-type earbuds with a snug, angled fit to seal in sound, and with the awesome Active Noise Cancellation feature, immersive sound with Ultimate Hi-Fi and Galaxy AI, we know you will get an incredible audio experience! The new angular design will keep them secure in your ears better than ever before! Not to forget with the new 11mm speaker with a 1.5x amp-enhanced diaphragm, you won't be disappointed! Here is a great link to help you get the best sound possible: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ You have swipe and pinch control gestures which will give you more capability to control your music and sound straight from your fingertips! We can assure you that you have not been scammed, and if you have any questions on how to make the most out of your Buds, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-07-24
Bathgate
2024-07-31
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
2025-01-07
Samsung Support Team
Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.
2024-09-07
London
CX
We've reimagined every part of your Buds3 so that they not only look more premium, but deliver even greater quality. The sound will not deliver concert like quality, so that you hear every song, podcast, or film in the greatest detail. Because it can add a soundtrack to your entire day, the battery will ensure that it's able to stay with you for as long as you need it, and the case will give them a quick recharge should you require it. The Active Noise Control also helps keep out any unwanted distractions, so that you only hear the sounds that you want to, wherever you are. The new design means that they have an even more natural feeling fit, so won't cause any strain on your ears after prolonged use. It's great to see that they're already encouraging to keep exploring our range again in the future. ^DB at Samsung Support
2025-12-14
SECA CS
Hello, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2025-02-11
Surrey
CX
We're disappointed to see that you are struggling with the fit of your Galaxy Buds3, along with the sound quality. We put immense amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our customers. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit of your Buds will impact the sound quality that you experience. The capabilities of these Buds are remarkable, so we would recommend checking out your settings to ensure that they have been set up in the right way for your needs. Here's a handy link for advice on receiving the best possible sound quality: https://www.samsung.com/uk/support/mobile-devices/low-or-poor-audio-quality-on-samsung-earbuds/ While the above link makes reference to different iterations of the Buds, the advice included is still helpful for your model. If you need any further advice, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2024-09-05
London
CX
What a great endorsement for the Galaxy Buds3. We're so pleased to hear that they have exceeded your expectations. These buds have a re-imagined design, engineered for incomparable sound. It sounds like you can feel the difference with our all-new, open-type earbuds with a snug, angled fit to seal in sound. It sounds like the Active Noise Cancelling is working a treat too, Galaxy AI helps you listen in with the right adjustments wherever you go, ensuring clear tunes, with no interruptions. ^EA at Samsung Support
2025-02-28
Manchester
CX
We are disheartened to read that, although you like the smart design of the Galaxy Buds3 as well as their excellent sound quality, you don't find them comfortable and secure in your ears, Peers. Please follow this link, where you can find a useful guide about how to wear your earbuds correctly, so you can enjoy them safely while doing any activity for the best experience: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOoqmTZ69eRoYQx3F9rgNOoyRL5kDHDfuqcBfMoUJxG-gGp1Q0_ti We are confident that the link above will be very useful. Still, if you need more help with getting the most out of your Galaxy Buds3, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2024-09-03
Harrow
CX
We're so pleased to see you'd recommend the Buds3 to others! They really have a secure fit for sensational sound, with a re-imagined design, engineered for incomparable sound. We're glad the impressive battery life is noticeable too. With a play time of up to 6 and a half hours with active noise-cancellation off, and up to 5 hours and 24 minutes of play time with active noise-cancelling off, there's no wonder that they can easily keep your tunes incoming on long journeys. ^EA at Samsung Support
2024-09-03
2026-03-09
Scotland
CX
We are disheartened to read that you have been struggling to wear the Galaxy Buds3 comfortably for a long time, and that even after watching several videos the issue remains unresolved, Windy. We would certainly like to offer you full assistance with this, so you can enjoy the comfortable fit and ultimate Hi‑Fi sound experience these earbuds are designed to deliver. You can find a helpful step‑by‑step guide on how to wear the Galaxy Buds3 here: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?srsltid=AfmBOopsA6GOPSnzQy1o_3wgjxKXFjpI9i8_LNO91DX8Zf6W0xzIcthH If the issue persists after following the guidance above, please don’t hesitate to get in touch with our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2024-09-10
Rochdale
CX
Your Buds3 look premium, but the great news is that this aesthetic is not just skin deep. The speakers have been given an expert re-tuning so that they can deliver concert level sound, so you'll get to hear every note of every song, or every syllable of a podcast with crystal-clear clarity. Because we wanted to make sure they can add a soundtrack to your entire day, we've ensured that the battery will effortlessly provide this. The case isn't just for safely carrying them around either, as it will provide a quick recharge should it be needed. We have designed them so that they'll provide a natural feeling fit for as many customers as possible, but we're happy to take on board your feedback if this has not been your experience. We're also happy to take on board your comment regarding the instructions. It is brilliant to see that you are loving them as much as you are, and that you were able to get up and going with them so simply. ^DB at Samsung Support
2024-08-27
2024-07-31
Littleborough
Samsung UK Reviews Team
Thank you for taking the time to share with us this review about your new Galaxy Buds3, Ajayne. We are delighted to read that you have chosen the Galaxy Buds3 as your very first pair of wireless headphones, and that you are impressed by them overall. It is great that you enjoyed a premium experience with this product as soon as you unboxed them, as you found the case very smart, with its perfect size and compact design allowing you to fit it in your pocket easily to keep your headphones charging on the go. We are also glad that you found them comfortable and secure while you were wearing them at the gym, although you could still hear noises, and we recommend following pages 26, 27 and 28 of the User Manual to activate the useful Active Noise Canceling feature while working out: https://spr.ly/6424YDUvG Overall, we are glad that you would recommend these fantastic earbuds with their great value, quality, comfortable design and fantastic technology. ^CL at Samsung Support
2024-09-19
London
CX
Thank you for a stellar review for the stylish Buds3, Sajida! They have had a huge improvement, with the new angular design crafted on 3D ear data, which helped us improve the wearability for our customers, and the all-new open-type case, so you can admire the Buds even when they are charging. Galaxy AI have come to say hello with our Buds, where the AI-assisted Adaptive EQ/Adaptive Active Noise Cancellation helps you dive into your personal soundspace even further. They even have an impressive typical playtime of up to 6 hours and 30 minutes, which will give peace of mind on missing out on that favourite song or podcast! The awesome PC Auto Switch detects activity and transfers the connection with ease between your favourite Galaxy devices to keep that flow going with zero distractions! ^LB at Samsung Support.
2024-07-18
2025-03-08
CX
We are disheartened to see you are not enjoying your Buds3, Mautito. With Active Noise Cancellation, you can fully dive into your music without distractions. We aim to make our Buds available for all of our customers, however, all ears are different, therefore, we cannot guarantee that they will fit everyone. We value your feedback, and we will take this on board to help improve our products. ^LB at Samsung Support
2025-04-07
2025-02-19
2025-02-07
Dorset
CX
Thank you for taking the time to review the Galaxy Buds3, Nikrj. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. Included in the box are several different tips for the Buds. We aim to provide various sizes that can fit, so please give those a try too! ^CH at Samsung Support
2025-02-13
CX
While it's great to see that you are experiencing decent sound quality, we're disappointed to see that you are struggling with the fit of your Galaxy Buds3, leading to audio seeping out. We put immense amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our customers. Please double-check that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit of your Buds will impact the sound quality that you experience. If you need any further advice, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to help ensure that you have the best possible experience with your Buds, James. ^SK at Samsung Support
2024-07-23
EDINBURGH
2024-07-29
Slough
2024-07-25
Slough
Samsung UK Reviews Team
Thank you so much for letting us know why you love your new Buds3 so much! With a super comfortable design, quality audio, crystal clear calls and incredible features such as Active Noise Cancellation, what's not to love! ^CR at Samsung Support
2025-12-10
SECA CS
Hello Tolanre, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care
2024-07-30
London
Samsung UK Reviews Team
Thank you for sharing your excellent experience with the stunning Buds3, Ralmeida! We're delighted to hear you've been wowed by the incredible sound quality and Active Noise Cancellation, which both deliver an immersive listening experience! The long-lasting battery means you can listen to your favourite tracks on the go for hours without interruption, and we're pleased to hear it's met your expectations! The brand-new blade design has been formulated to prevent accidental touches and give you more control with easy-to-use pinch and swipe gesture controls, and it's great to see you're enjoying this advancement. These ergonomically designed earbuds give you hours of comfortable wear, and the premium materials increase this comfort and make them easy on the eye, while also helping you distinguish between the left and right. Many thanks for your stellar review, we appreciate your recommendation! ^AP at Samsung Support
2024-07-29
2025-03-07
South West, UK
CX
We are sorry to see you are not enjoying your Buds3, Victoria. We do our best to make our Buds fit all of our customers, however, all ears are different therefore it can be hard to accomplish that. We value your feedback, and we will take this on board to help improve our products. ^LB at Samsung Support
2024-08-27
SCARBOROUGH
2025-06-07
CX
We are disappointed to see you are not enjoying your Buds3. With our new angular design, it will optimise sound and minimise ear canal pressure, making it ideal for day-to-day wear! We do our best to make sure our Buds fit all ears, however, everyone is different and can make this hard. We appreciate your feedback, and we will take it on board to help improve our products! You can view the Terms and Conditions of your return options via this link which will go into detail on what you are entitled to: https://www.samsung.com/uk/shop-faq/returns-and-cancellations/what-is-the-returns-period/ ^LB at Samsung Support
2025-08-20
2025-05-01
West Yorkshire
CX
We are sad to see you are not enjoying your Buds3, Mick. With the 1-way speaker with an 11mm Dynamic Driver, along with Active Noise Cancellation, we know you can get an unbelievable audio experience! Here is a great guide to help you get the best sound from your Buds: https://www.samsung.com/uk/support/mobile-devices/how-to-improve-audio-quality-of-the-galaxy-buds/#:~:text=Once%20your%20earbuds%20are%20connected,find%20your%20preferred%20sound%20mode. If you need further assistance, our helpful Support Teams are on hand to help! You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2024-08-30
2025-05-25
2025-03-11
Scotland
CX
Thank you for taking the time to review the Galaxy Buds3, Bob. We pride ourselves in creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. In the box are different sized ear tips that we encourage you to try to find the best fit for you. ^CH at Samsung Support
2024-07-30
Grays
2024-09-05
Leicester
CX
What a great endorsement of our Galaxy Buds3. We're pleased to hear you're liking our all-new open-type design! They really have a secure fit for sensational sound, they have an angled fit to seal in sound, which sounds like it's working a dream for you when you were able to have a video call uninterrupted. Make sure you're making use if our easy-to-use Swipe and Pinch Control gestures. You're able to leave your phone in your pocket and conveniently control your earbuds by using these gestures. ^EA at Samsung Support
2025-12-20
2025-02-24
Samsung Support Team
Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.
2025-11-22
2024-07-24
Chelmsford
2024-07-23
Essex
2025-09-09
2025-04-17
Berkshire
CX
It's a shame to see that you have been struggling with the fit of your Galaxy Buds3, Roxi. We put great amounts of research into the development of these Buds to ensure that the fit would work for the large majority of our users, and we can assure you that we use only the highest quality materials. Please make sure that you are wearing them correctly, as shown on the following link from our US colleagues, under 'Wear the Galaxy Buds3': https://www.samsung.com/us/support/answer/ANS10003519/ Please note that the fit will impact the sound quality that you receive. For further support with your Buds, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're here to make sure that you can thoroughly enjoy your Buds. ^SK at Samsung Support
2024-07-26
Doncaster
Samsung UK Reviews Team
Thank you for taking the time to share with us this review about your Galaxy Buds3. We are pleased to read that, as soon as you unboxed the product, you were impressed by the lightweight and stylish design of the earbuds and the case, as well as by their inspiring colour. It is also great that, as you continued using them, you noticed a difference with the ultimate Hi-Fi sound these powerful earbuds can deliver, as well as with their long-lasting battery. Still, we appreciate that you didn't find controlling the earbuds very easy with gestures, and that you didn't find them very comfortable to be used for longer periods while also noticing low sound. We would like to share with you this link, where you can find a step-by-step guide about how to wear and use your earbuds correctly, which will improve the sound quality and volume greatly, while also making them more comfortable in your ears: https://spr.ly/6426cWmba We are confident that the link above will be very useful to take full advantage of your new earbuds and their amazing technology for an even more incredible experience. ^CL at Samsung Support
2024-07-22
Lancashire
Samsung UK Reviews Team
Congratulations on your new and incredibly smart Galaxy Buds3! We are delighted to read that you are enjoying the all-new, open-type design of these fantastic earbuds which sit safely and comfortably in your ears, while listening to every note with perfect clarity, for the ultimate Hi-Fi sound experience. It is also great that you found them very easy to set up, and that you paired them easily and quickly to your phone to elevate your Galaxy Ecosystem to the next level. The Galaxy Buds3 let you dive into the depths of sound like never before! ^CL at Samsung Support
2024-09-02
CHELMSFORd
CX
It's great to see that you were already a huge fan of our products, and that we can now add the Buds3 to the list of products that are delighting you. The redesign of their shape and how they fit into your ear means they're the most natural feeling comfortable buds to date, and offer less risk of falling out even when you're active. We're glad that you're already loving them! ^DB at Samsung Support
2025-12-19
SECA CS
Hello Parks, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care
2024-07-31
Preston
Samsung UK Reviews Team
Thank you for sharing your excellent experience with the Buds3! We're delighted to hear you're enjoying the secure, comfortable fit these earbuds provide, promising long listening sessions without the fear of them falling out. It's also excellent to know you've been wowed by the incredible, clear sound quality, as well as the quick and easy setup with your phone and tablet, and the ease of control! ^AP at Samsung Support
2025-12-08
2024-09-14
2024-09-22
2025-03-06
2024-08-21
Samsung Support Team
Hello, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/).
2025-08-27
2025-12-29
CX
We’re sorry to hear you’ve experienced low volume on one of your Galaxy Buds3 and needed multiple repairs. Our warranty service ensures your device is restored to perfect condition for as long as required. While each repair is intended to resolve the issue, further work may occasionally be needed on a case-by-case basis. For tips on wearing your earbuds correctly for the best fit, please visit: https://www.samsung.com/uk/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/. If you need more help, don’t hesitate to contact us. We’re always happy to assist. Full details can be found here: https://www.samsung.com/uk/support/contact/. ^CL at Samsung Support
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Solutions & Tips
* Key feature may different from Key Spec
* Image of Galaxy Buds Pro earbuds simulated for illustration purposes.
* Compatibility : Galaxy S21|S21+|S21 Ultra 5G, Galaxy S20|S20+|S20 Ultra, Galaxy Note20|20+, Galaxy Fold, Galaxy Z Fold2 5G, Galaxy Z Flip, Galaxy S20 FE, Galaxy S10e|S10|S10+, Galaxy Note10|10+, Galaxy Tab S7|S7+, Galaxy Tab S6, Galaxy Tab S6 Lite with OneUI 3.1 or higher
* Available colors of Galaxy Buds3 may vary by country or carrier. Galaxy Buds3 supports Galaxy AI features such as interpreter and Live Translate when paired with compatible Samsung Galaxy devices. Availability of Galaxy AI features may vary by device model. See samsung.com for details.
* Interpreter requires Samsung Account login. Certain languages may require language pack download. Service availability may vary by language. Accuracy of results is not guaranteed. Availability and supported features may vary by country, region or carrier. Availability of supported languages may vary.
* Audio interpretation is only available when wearing Buds and connected to a Samsung Galaxy smartphone. Interpreter feature is not directly provided by Buds themselves. If Buds are unavailable, the interpreted content is provided on the screen of your Samsung Galaxy smartphone.
Ultra high quality audio up to 24bit/96kHz’ is available on Galaxy S24 series, S23 series, Z Fold6, Z Flip6, Z Fold5, Z Flip5 and Tab S9 series with One UI 6.1.1 or above. Additional devices may be supported in the future.
* ANC(Active Noise Canceling) is off by default.
