How do I connect Samsung SmartTag with my Galaxy device?
To connect your SmartTag with your smartphone or tablet, the SmartThings app should be installed on your phone or tablet. Before connecting your SmartTag, please make sure that the SmartThings app has been updated to the latest version.
Please note: you can only connect SmartTags to Samsung mobile devices & tablets, you cannot connect a SmartTag to a non-Samsung device. Your Samsung mobile must be running Android 8.0 or later
1. Open the SmartThings app on your phone or tablet.
Please note: make sure that your SmartThings app is updated to the latest version. If not, please update the app.
2. Press the button (a) on your SmartTag. The SmartTag will activate and make a sound.
3. A window will appear on your phone or tablet. Tap Add Now.
4. Follow the on-screen instructions to finish setting up your SmartTag.
If you're experiencing unusual behavior on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymized and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app, or contact our call center and our helpful agents will assist you.
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